Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Acreage families, lake air, busy floors

Rug Washing
Cashmere
the Way
the Name
Deserves

A suburb accidentally named after fine wool ought to expect its rugs washed properly. Premier Rug Cleaning collects rolled rugs from Cashmere's acreage doors on the scheduled hills run, washes each one by hand at our Yatala facility, and returns it dried through, with the puppy's contribution gone.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Playroom punishment and puppy accidents rinsed out completely
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Two minutes on the form, then handled

Big-block service for a suburb named after wool

Both parents working, kids at two schools, a dog and possibly a pony: Cashmere households do not have spare hours for errands. So the service asks almost nothing of you. Send the form, leave the rolled rug by the door, and it rides the hills day to Yatala. The wash happens by hand, the price is agreed before work starts, and the rug comes home genuinely dry.

Free pickup and deliveryGravel driveways are normal work on the hills day
Inspected and quoted firstPuppy damage judged honestly before anything is charged
Hand washed, never machine scrubbedLake damp and paddock dust flushed out at Yatala
$20 off every extra rugPlayroom, lounge and landing pieces batched for less
free re-wash guaranteeTwo days to flag anything, then the wash repeats free
What happens next
  1. 1
    The driver collects the rolled rugRolled at the door while you get on with the day
  2. 2
    Inspection and an honest quoteChecked over and priced before the tubs
  3. 3
    Hand washed at YatalaWashed by hand at Yatala, puppy evidence included
  4. 4
    Home again in about 7 daysHome dry through the foundation, about a week later
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Named for a settler, spelt like wool

Rug Cleaning Cashmere for Young Families in Big Homes

Young families on three thousand square metres

Cashmere is acreage family territory: modern homes on blocks of 3,000 square metres and up, pools, sheds, horses on the western properties and a ute in every second driveway, spread through the D'Aguilar foothills with Lake Samsonvale forming the entire northern boundary. The median age here is only 35, which means young families in big houses, and rugs that work accordingly. Oversized pieces anchor open-plan living rooms, playroom rugs absorb daily punishment, and the good wool rug in the formal lounge survives untouched right up until someone brings a puppy home.

Premier Rug Cleaning washes all of them, hand and water, no shortcuts.

A lake on one side, ridges on the other

Between still water on one side and forested ridges on the other, Cashmere air carries moisture most mornings, and homes tucked into tree cover dry slowly after wet weeks. Add the dust that acreage driveways and paddocks produce and you get the classic hills combination working into rug pile all year: damp feeding must from below, grit sawing at fibre from within. An immersion wash at our Yatala facility flushes out both, and the rug is dried completely, through to the foundation, before it travels back up the hill.

A lake for a boundary, a wool word for a name

Cashmere's name is a happy accident: early landholder James Cash gave the district his surname, and the map turned rough grazing country into a wool word. The lake completed the identity in 1976, when North Pine Dam closed and Lake Samsonvale rose along the entire northern boundary, its water kept quiet by permit-only fishing and a small annual allowance of non-petrol craft. In a suburb without a shopping strip, the pocket reserves, Jan Sked, Ogle, One Mile and Raymont, do the gathering instead. The hills run stitches it together with Warner and Eatons Hill on one scheduled day, and a suburb spelt like wool gets its wool washed properly.

CashmereWarnerEatons HillClear Mountainand every acreage road between them
Every service, up to the foothills

Twelve services for a suburb spelt like wool

Playroom workhorses, formal-lounge wool and whatever the puppy chose. Collected from acreage doors, washed by hand at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Cashmere

Cleaning for busy acreage households where the calendar is the real head of the family.

The service asks for two minutes on the form and a rolled rug by the door. The hills day handles the rest, and the rug returns washed, dry and back in the rotation.

  • Two minutes asked of you
  • The hills day handles it
  • Back in the rotation

Rug Washing Cashmere

A suburb named after fine wool should expect its wool washed the proper way.

That means full immersion at Yatala, hand agitation, a rinse that carries the lake damp and driveway dust away, and drying finished through the foundation.

  • The name honoured
  • Damp and dust carried off
  • Dried through, not over
Most popular

Stain Removal

Texta, mud and the mystery mark under the beanbag each get named before treatment.

Diagnosis selects the chemistry and the dye test clears it. The whole rug is washed afterwards so the corrected patch disappears into the pile.

  • The mystery solved first
  • Cleared by dye test
  • Patch disappears

Pet Stain and Odour

The puppy phase passes. What it left in the formal lounge rug does not, on its own.

Accidents sink to the backing where sprays cannot follow, so the bath dissolves them out at full depth. The rug returns neutral and the lounge reopens.

  • The puppy phase erased
  • Full-depth removal
  • The lounge reopens

Odour Removal

A rug between a lake and a forest breathes damp air from both directions.

The pile stores that moisture and everything it encourages. A complete wash empties the store, and facility drying sends the rug home with nothing to declare.

  • Both directions handled
  • The store emptied
  • Nothing to declare

Rug Spot Cleaning

One incident in the playroom does not always sentence the whole rug to a bath.

Genuinely contained marks are treated and priced as the small jobs they are. When the whole piece needs the bath, we say that honestly and the choice stays yours.

  • No blanket sentencing
  • Small jobs priced small
  • You choose, informed

Rug Steam Cleaning

The playroom synthetic thrives on steam and is back under the toy chest fast.

Steam extraction suits hard-wearing fibres carrying daily wear. Assessment restricts it to those rugs, and the formal-lounge wool always takes the full bath.

  • The playroom turned around
  • Restricted to the hardy
  • Formal wool goes to the bath

Rug Dry Cleaning

Modern builds bring the occasional weave too delicate for immersion.

Those fibres are caught at assessment and handled by the low-moisture route inside their tolerance, keeping the texture and sheen that justified the price tag.

  • Caught at assessment
  • Cleaned within tolerance
  • The price tag justified

Water Damage Restoration

A storm cell over the ridges can put water through a living room in minutes.

Fast collection is the treatment. The rug is dried ahead of any mould in our drying rooms, then washed in full, and most soaked pieces rejoin the household unmarked.

  • Ridge storms answered
  • Dried before mould begins
  • Rejoins the household

Mould Rug Cleaning

Lakeside air grows mould in stored rugs faster than most owners expect.

Discovered early, it washes out entirely. Discovered late, the recoverable portion is scoped honestly before any cost is agreed. No surprises either way.

  • Faster than expected
  • Early discovery rewarded
  • No surprises either way

Rug Moth Treatment

Wool stored while the playroom era runs its course makes an easy target.

One immersion treatment removes every stage at once, the damage is shown plainly, and storage advice protects the wool until the formal lounge is safe again.

  • The easy target hardened
  • One treatment, all stages
  • Protected until safe

Stain Protection

With kids, dogs and a social street, the next accident is scheduled even if nobody knows the date.

Protectant on freshly washed fibre keeps spills blottable instead of permanent. On the high-traffic pieces of a young household it is the best value on this list.

  • The scheduled accident met
  • Spills stay blottable
  • Best value for busy homes

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down off the foothills, south to Yatala

Seventy-two kilometres, one booking form

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
A lake, a landholder and four small parks

The Cashmere the maps show

A northern boundary made of water, a name with a wool pun in it, and the pocket reserves that stand in for a town centre.

The Lake Samsonvale shoreline

Cashmere's whole northern boundary is the lake behind North Pine Dam.

Lakeside air is soft on people and sneaky on wool, feeding damp into the pile week after week. Complete drying at our Yatala facility, right through the foundation, is what keeps a lake-country rug from going musty.

The James Cash name story

Named for early property owner James Cash, with an accidental wool pun attached.

A suburb that shares its name with fine wool suits us. Cashmere, merino or hard-wearing Axminster, the method at Yatala holds: identify the fibre honestly, wash it by hand, dry it completely.

The pocket reserves

Jan Sked Reserve, Ogle Park, One Mile Park and Raymont Reserve, scattered through the acreage.

Where the bush is the main attraction, rugs collect what the bush sheds: dust, pollen and whatever the dog rolled in. Immersion washing lifts it all out from the deepest level of the pile, beyond any vacuum's reach.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Cashmere

Rated 4.9 ★ from 8 customersaround Cashmere, collected directly from our customers after every clean.

on 01 Dec 2021
Easy rug collection in Cashmere
We had dust before visitors and needed the Moroccan rug sorted quickly. They collected it from Cashmere and gave a clear return window. It came back clean and dry before we needed the room.
Tayla Brooks
from Cashmere
on 13 Apr 2023
Tea stain softened in Cashmere
The cotton rug did not need replacing, but the tea stain made it look neglected. It is a fair result and a clear improvement. I liked that it came back ready to put straight down.
Logan Forbes
from Cashmere
on 30 Jan 2023
Easy pickup for our shag rug in Cashmere
Getting the shaggy rug sorted from Cashmere was easier than expected. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Cashmere pickup was handled well.
Caitlin Cook
from Cashmere
on 28 May 2024
Pet accident sorted on our Oriental rug in Cashmere
The pet odour in our Oriental rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the family room feels usable. The Cashmere pickup was handled well.
Abbie Sullivan
from Cashmere
on 08 Aug 2025
Careful treatment for moths in Cashmere
I did not know if the Afghan rug could be saved after finding possible moth activity. They were honest about the worn areas rather than pretending the fibres would grow back. The rug feels cleaner and we know what to keep an eye on now. The useful part was that the result matched what they said at the start, especially around the limits of old marks and worn fibres. The rug is not new, but it has a bit of family history for us.
Ellie Cunningham
from Cashmere
on 28 Apr 2025
Old stains are much less obvious in Cashmere
I was careful about who I trusted with the Oriental rug. The old stains are much softer now, and the colours look cleaner in daylight. The rug feels like it belongs in the room again. The Cashmere pickup was handled well.
Natalie Kelly
from Cashmere
on 25 Oct 2022
Easy pickup for our wool rug in Cashmere
The wool rug had reached the point where spot cleaning was not enough. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Cashmere pickup was handled well.
Scarlett Fletcher
from Cashmere
on 18 Sep 2023
Easy pickup for our Moroccan rug in Cashmere
The free door-to-door pickup made a bigger difference than I expected in Cashmere. Premier collected our Moroccan rug, kept the quote clear and brought it back soft.
Benjamin
from Cashmere
All customers

Lakeside verdicts first, the full pool second

Cashmere households wrote the cards above. The bigger tally below is drawn from every region on our schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Shared schedule, separate pages

Around the foothills from Cashmere

Warner, Eatons Hill, Clear Mountain and the other localities riding the same hills day.

Good to know

Cashmere parents ask us

The new puppy chose the formal lounge rug. Is it saveable?

Almost always, and faster action makes it easier. Blot what you can, skip the supermarket sprays, and note it on the form. Urine rinses out completely in a full immersion wash, smell included, and if the dyes have been affected you get an honest verdict on that before any work is charged.

Is a long gravel driveway a problem for the pickup?

Not at all. The driver comes to the door of acreage properties all over the hills run every week, collects the rolled rug and loads it in the van. If a rug is too big to roll alone, say so on the form and it gets sorted at the door.

How is this different from hiring a carpet cleaner with a van?

A van cleans your rug on your floor, from the surface down, and the rug stays damp in the middle. We take the rug away and wash it in full immersion at Yatala, which works from the foundation up, then dry it completely in controlled conditions. Different tool, different result, and for wool it is the difference that matters.

Three rugs, two kids, one dog. Can the whole lot go in together?

That is the efficient way to do it. One pickup on the hills day covers every rug in the house, each one after the first is $20 cheaper, and the whole floor resets at once. Plenty of Cashmere families make it an annual event.

Does living beside the lake actually change what our rugs need?

It changes the drying more than the washing. Lakeside air keeps interior humidity higher, so rugs here hold more moisture at the base than the same rug would inland. Our process finishes with complete drying through to the backing, which is exactly what a Cashmere rug needs before it goes back on the floor.

Does the hills run also cover Warner and Eatons Hill?

Same day, same truck. Cashmere is collected with Warner, Eatons Hill and Clear Mountain on the scheduled hills run, and your window lands once that day's list is set. If the neighbours' rugs are due too, separate bookings ride the one schedule without anyone driving anywhere.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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