Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A rail corridor turned walking track, 2483

Rug Cleaning Burringbar,
Where the Old Line Got a Second
Job

A heritage village on the Tweed Valley Way with weatherboard homes, rural blocks and a main street built around a school, a park and its war memorials. Rugs go north on the southern run and come back properly dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the southern run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Worth the trip, or not

One number, and the truth about the rug first

Before quoting we work out whether the rug in front of us will actually reward a wash. If it will, the figure we give you is the figure you pay. If it will not, we say that and leave the rug where it is, because a wasted wash helps nobody.

Free pickup and deliveryTo the door, on the southern run day
Nothing quoted unseenFibre, foundation and colour checked first
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugSend the bedroom piece with the front room one
free re-wash guaranteeLet us know inside 48 hours of the rug arriving back and it returns to the bath at our cost
What happens next
  1. 1
    Rolled at the front stepOut of a cottage, a shed or a hallway
  2. 2
    Checked over, then costedOne figure, taken from the rug itself
  3. 3
    Bathed by hand at YatalaImmersed whole, rinsed until it runs clear
  4. 4
    Back in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
878 people on the Tweed Valley Way

Rug washing Burringbar, on the long southern leg

A line that was given something else to do

The railway station at Burringbar opened in 1894 as part of the Murwillumbah line and at its busiest handled as many as eight trains a day. It closed in 1967 and the buildings were taken down in the 1990s, which in most places would be the end of the story and a weed-covered easement. Instead the corridor became the Northern Rivers Rail Trail, which runs through the village and on to the Burringbar Range Tunnel, a 524 metre bore that now houses glow worms and microbats rather than steam. The village itself was first settled by Europeans in 1888 when Thomas Ewing took land here, and the name comes from the Yugambeh-Bundjalung word Bunungban, recorded as meaning a long boomerang used in warfare. A place that turns a dead railway into a working trail is a place with a particular attitude toward things that still have use left in them.

Something with life left in it gets another job here rather than a skip, and that is exactly how we look at a tired rug.

A main street with a civic middle

Burringbar has Burringbar Primary School, Masterson Park and its First and Second World War memorials clustered where a main street would otherwise just be shopfronts, which gives the village a civic centre rather than a commercial one. The novelist Jessie Cole comes from here and sets work in this stretch of the Tweed Valley, one more thread in a village that has produced more than its share of character for its size. The housing runs to weatherboard cottages close in and rural blocks further out, both of which mean timber floors, and timber floors mean wool. What we collect from a village like this is usually a rug that has been down for decades in a house where nothing gets replaced merely for being old. Structurally those pieces are often sound. Cosmetically they are finished, and that is the gap a bath closes.

Corridor damp, all year round

Burringbar sits on the corridor between the coast and the valley hinterland, inside the caldera catchment that makes this some of the wettest country in the state. Damp here is not seasonal in the way people expect. Air holds moisture for days after rain has passed, houses in a corridor like this one hold it longer again, and anything absorbent in a room stays slightly wet for weeks at a stretch through the wetter half of the year. Wool is the most absorbent thing in most rooms. The result is mustiness before any visible mark, mould behind furniture that has not moved, and moths finding conditions they like in a spare room. All of it comes out in one treatment, and all of it comes straight back if the drying afterwards happens in the same damp air that caused it. That is the whole case for the rug leaving the village for a week.

BurringbarMooballStokers SidingCrabbes Creekand out along the Tweed Valley Way toward Wooyung
All twelve, across 2483

Twelve services, for a village that keeps what it has

Eight hundred and seventy eight people, a railway that became a walking track and a tunnel that became a roost. Wool on timber floors, and damp that does not take a season off.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Burringbar

A village of under nine hundred people on the Tweed Valley Way, sixteen kilometres from Murwillumbah and roughly forty four from the border.

Village houses hold rugs that were bought to last and then left alone, which is a good starting point and a poor maintenance record at once. The first job is finding out which of the two matters more on a given piece. It gets opened out flat, the foundation gets checked for brittleness, the dyes get tested for movement, and the wash is designed from those readings rather than the surface.

  • Bought to last, then left alone
  • Brittleness checked before anything
  • Designed from the readings

Rug Washing Burringbar

Full hand immersion for the wool that furnishes a weatherboard cottage and has generally outlived two or three sets of everything else in the room.

A rug in a village house gets a narrow, heavy traffic pattern rather than an even one, because there are usually two ways across a room. Grit collects along those lines and drops through the pile until it reaches the knots, where it cuts fibre under every footfall. Nothing sprayed on top reverses that. Water lifts it clear, at a strength decided in advance from what dyes and backing accept.

  • Two ways to cross a room
  • Grit collects along the lines
  • Strength decided in advance
Most popular

Stain Removal

Garden soil off a rural block, tea beside a wood heater, and marks that arrived long enough ago that nobody remembers the incident.

An old mark and a recent one are different problems, not one problem at two sizes. Time lets a spill bond to the fibre, and whatever was applied at the time can set it harder than the spill would have. We test to see which we have, keep treatment inside what the fibre allows, and then give a plain account of what shifted and what has become permanent.

  • Old and new are different problems
  • What was applied then can set it
  • A plain account at the end

Pet Stain and Odour

A farm dog that comes inside at night, and the rug in front of the heater that has quietly taken the results.

An animal with a favourite spot uses it consistently, which means urine builds in one part of the foundation over months instead of spreading out thin. Nothing worked at the surface gets down that far. Immersion floats the deposit back up and out, enzymes break apart the compounds actually making the smell, and controlled drying afterwards is what stops the whole thing returning the next humid week.

  • A favourite spot, used consistently
  • It builds in one part of the base
  • Drying is what stops the return

Odour Removal

Wood heater smoke through a long winter, a wet fortnight with everything shut, and the flat mustiness a village house picks up in between.

Smell is chemically bound to the wool rather than sitting on top of it, so a day over the clothesline in valley air does very little. Washing breaks that bond and the rinse carries away whatever comes free. We add nothing scented at any point of the process, because putting a fragrance over a smell means the room ends up carrying two things instead of one.

  • Bound to the wool, not resting
  • A clothesline day does very little
  • No fragrance at any point

Rug Spot Cleaning

One new mark on a rug that is otherwise fine does not always earn a hundred kilometre trip north and a week of waiting.

Home attempts fail the same way, through too much force on too small an area. Pressure flattens the wool around the spot and drives colour outward into clean fibre, and the pale patch left behind shows more than the mark did. We establish what the pile can take, work gently, settle it back the way it grew, and say plainly when it needs a bath.

  • Too much force, too small an area
  • The pale patch is more noticeable
  • Plain word when a bath is needed

Rug Steam Cleaning

Hot water extraction, right for hardy synthetics: a hallway runner, machine-made pieces and the mat inside a back door onto the yard.

Rugs built for the method take it well and are back on the floor within hours, which suits a house where the back door is the one everybody uses. Push hand-knotted wool through the same process and the damage appears years afterwards, long past the point anybody connects it to a cleaning. What the rug is made of decides which treatment applies, and we say which first.

  • The back door is the busy one
  • On the floor again within hours
  • What it is made of decides

Rug Dry Cleaning

The low moisture option, for an old piece that would not stand immersion: fragile dyes, or a backing that has lost its give.

A village this old holds rugs older than the houses they sit in, and some would not survive a bath at all. Does the reverse stay together under a damp swab, and does the dye stay where it is? Two questions, one minute, and the answers pick the method. When compound is the answer the result is narrower, and nobody is told otherwise.

  • Older than the house it sits in
  • A swab answers in a minute
  • A run colour cannot be put back

Water Damage Restoration

A tank line that split under the house, a washing machine hose that let go, or a hot water service that emptied itself overnight.

Naming the source is the single most useful thing you can do on the phone. Water off a supply line and water out of a waste fitting need different handling, and guessing wrong wastes a week. Either way, drying and stabilising happen before any opinion is offered, because a saturated rug conceals its own condition. The opinion, when it comes, is free.

  • What it was, before how much
  • Say which when you ring
  • Assessed once it is stable again

Mould Rug Cleaning

A musty grey bloom on the back of something pushed against a wall, or a piece that spent a wet season rolled in a shed.

Air here stays damp for days and nothing indoors dries while it does, which is the whole requirement for growth. Treatment in the bath kills what is living in the pile, and rinsing takes the residue rather than leaving a shadow where it sat. The piece then dries in a room with the humidity set, since a damp rug in a damp house means a second round.

  • Damp holds here for days
  • Growth and film both removed
  • Standing moisture cleared last

Rug Moth Treatment

Wool goes quietly wherever nothing gets moved, and an old village house has spare rooms and heavy furniture in equal measure.

Moths need wool left alone in the dark, and a house with rooms nobody uses provides exactly that without anybody deciding to. A treated bath ends the whole cycle in a single pass rather than clearing the adults and leaving the rest down in the foundation. Chewed fibre goes out with the rinse, and only afterwards can the loss be measured honestly rather than guessed at.

  • Rooms nobody uses provide it
  • Every stage cleared at once
  • Measured honestly, not guessed

Stain Protection

The optional finish, offered once a rug is clean, and worth thinking about where a garden path runs straight to a front door.

It buys time and not immunity, and we describe it that way rather than as a shield. A spill holds at the top of the pile instead of dropping through, and that delay is usually enough to reach it with a cloth. Handle, sheen and colour all come out of it unchanged, which is the other half of the reason it is worth considering.

  • Time, and not immunity
  • It holds up top for a while
  • Handle and sheen come out unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A hundred kilometres of Valley Way

Our Northern NSW office, and the room that finishes the job

Our Northern NSW office

Premier Rug Cleaning and Washing - Northern NSW

(02) 5633 0318

A service area listing rather than a shop. It marks out the country we cover, the driver comes to the house, and the wash happens over the border in Queensland.

Up the corridor and north

One wash floor for all of itRugs from this village are hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around a hundred kilometresUp the Tweed Valley Way to the M1 and north over the border, usually an hour and a quarter or so.

The drive is ours to absorb and it stays off your quote. Burringbar is collected with Mooball and Stokers Siding, and the window is confirmed once the southern day is scheduled.

Three Burringbar markers

A boomerang name, a tunnel full of glow worms and a civic main street

A village of under nine hundred that has kept every useful thing it was ever given.

A long boomerang, and a settlement from 1888

The name comes from the Yugambeh-Bundjalung word Bunungban, recorded as meaning a long boomerang used in warfare, and European settlement here began with Thomas Ewing taking land in 1888.

A village with a properly recorded name and a properly recorded founding date is easy to talk about honestly, which is the only way we like to talk about anywhere.

The corridor became a trail, the tunnel became a roost

The old railway corridor through the village is now part of the Northern Rivers Rail Trail, running on to the Burringbar Range Tunnel, a 524 metre former railway bore that now houses glow worms and microbats.

Getting more life out of something well made instead of replacing it is precisely the argument for washing a good rug rather than buying a new one.

A main street built around a school and a park

Burringbar Primary School, Masterson Park and the village's First and Second World War memorials give the main street a civic centre rather than a strip of shopfronts.

Settled villages hold original rugs, and an original rug is worth a proper wash rather than a surface clean that buys a fortnight.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Burringbar

Rated 4.9 from 8 customersaround Burringbar, collected directly from our customers after every clean.

on 02 Mar 2021
The Burringbar pickup was straightforward for our shag rug
Our lounge felt a bit stale because of the shaggy rug. The pickup from Burringbar was straightforward, and the whole process was easy.
Cassie Black
from Burringbar
on 09 Sep 2023
Ground-in dirt reduced in Burringbar
The Afghan rug had taken a beating near the back door. I was worried a normal carpet clean would be too rough for the Afghan rug. They treated the soil marks and washed the whole rug evenly. It still has a bit of age, but the dirty look has lifted. We have had the Afghan rug in that room for years, and the clean made it feel looked after without changing its character. It came back feeling clean, not damp or sticky.
Jessica Ryan
from Burringbar
on 09 Dec 2025
Entry rug looks better in Burringbar
The hallway runner had taken a beating near the back door. They gave practical advice for keeping the entry end cleaner next time. We had visitors due, which finally made me book the job. It still has a bit of age, but the dirty look has lifted. We have had the hallway runner in that room for years, and the clean made it feel looked after without changing its character.
Jaya Perry
from Burringbar
on 04 Jun 2026
Easy pickup for our wool rug in Burringbar
The wool rug in our hallway needed a proper wash, not a surface wipe. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Burringbar pickup was handled well.
Angus Hughes
from Burringbar
on 15 Apr 2025
Easy pickup for our shag rug in Burringbar
I had tried spot cleaning the shaggy rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Burringbar pickup was handled well.
Alana Hart
from Burringbar
on 10 Jul 2023
Easy pickup for our lounge rug in Burringbar
I was expecting a distance charge because we are in Burringbar, but there was no surprise fee. The lounge rug was collected and returned clean without us having to move it ourselves.
Jasper Grant
from Burringbar
on 20 Dec 2022
Rug feels cleaner in Burringbar
Vacuuming was not doing much for the dull colours in our Scandi rug. Pickup from Burringbar was simple, and I liked that it was cleaned away from the house.
Kiran Lewis
from Burringbar
on 24 Jun 2023
A fresh silk rug after the pet accident in Burringbar
Our dog had one accident on the silk rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Burringbar pickup was handled well.
Hamish Bennett
from Burringbar
All customers

Burringbar's own cards, then everywhere else we reach

The cards above came from Burringbar addresses. The larger figure counts the whole of our collection area.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Down the Tweed Valley Way

On the same southern leg as Burringbar

The southern run follows the old corridor, village by village, then cuts back toward the coast.

Good to know

What the village of Burringbar asks most

Is Burringbar too far out for a pickup?

No. The southern run comes down the Tweed Valley Way on its scheduled day and Burringbar is on it, alongside Mooball and Stokers Siding. The drive is a hundred kilometres or so and it is ours to make; it does not appear on your quote.

What sets the price for a Burringbar rug?

The rug itself and nothing about the address. Construction, fibre, size and condition decide it, and the number is fixed once the piece is open in front of us. Once given, it holds.

The rug came with the house and has never been washed. Is that a problem?

Very common in an old village and usually good news. Wool kept dry ages slowly, and the inspection separates two things for you: how much colour and body a bath is likely to bring back, and which marks are permanent wear. You have both answers before committing to anything.

The dog sleeps by the heater and has urinated on the rug more than once. Can that be fixed?

Usually yes, and earlier is easier. Repeated urine in one spot ends up in the foundation, well below where a spray or a powder can reach. A bath brings it out, enzymes finish the odour, and if the colour beneath has taken a hit you will see it at the inspection, while the rug is still in your hallway.

Do you also collect from Mooball, Stokers Siding and Wooyung?

All three sit on the same southern leg, and Crabbes Creek and Cudgera Creek are on the same stretch of road. Neighbours in a village this size sending rugs together works out well, and each rug after the first has $20 off applied.

There is a musty smell in the front room but the rug looks clean. Is it worth doing?

Yes, and that call is the most useful one you can make. The bottom of a pile can stay wet for weeks while the top feels perfectly dry, and the nose finds that before the eye does. A wash at that stage ends it. Left through another wet season it stops being a wash and becomes a treatment.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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