Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Ridge streets, valley streets and very few units

Rug Cleaning Elanora,
Up on the Ridge Behind Palm
Beach

Most rugs here have been in the same room a very long time, which is a different job from a rug that gets replaced every few years. Collected rolled from the ridge, hand washed at Yatala, home in about 7 days dried right through.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery up on the ridge
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read, then priced

A careful quote for rugs that have stayed put

A rug that has held one room for twenty years needs looking at properly before anybody names a figure. Fibre, foundation and remaining pile decide the price, and if the wash will not repay itself you hear that first.

Free pickup and deliveryRidge and valley streets on the Palm Beach day
A proper look before the figureFoundation and pile checked, not just the surface
Hand washed at YatalaLong-held wool bathed by hand, not by machine
$20 off each extra rugMost houses here have two or three worth doing
48 hour re-wash guaranteeNot right inside 48 hours of delivery, and it goes back
What happens next
  1. 1
    Collected on the ridgeRolled at the door, furniture back afterwards
  2. 2
    Assessed and quotedAge, fibre and foundation set the number
  3. 3
    Hand bathed at YatalaImmersed whole and rinsed until it comes clean
  4. 4
    Delivered in about a weekDried right through, groomed and laid back down
On the southern run weekly29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A name that moved inland

Rug washing Elanora, on Doubleview Drive's ridge

A ridge suburb, and what that changes

Elanora covers 8.9 square kilometres on a ridge immediately west of the Pacific Motorway and inland from Palm Beach, 20.9 kilometres south of Surfers Paradise, with 12,539 people counted in 2021. Unlike the canal estates that fill most of the inland Gold Coast, this suburb sits up with genuine elevation and outlook, and that changes what a rug here deals with. There is less direct salt spray than Palm Beach or Burleigh gets. What there is instead is the same southeast humidity settling into valley-facing rooms and holding there, plus a damp northwestern boundary along Tallebudgera Creek after rain. So the problem in Elanora is rarely dramatic. It is slow: a rug that has sat in one position through fifteen or twenty humid summers and has quietly stopped being what it was.

The problem here is not damage. It is twenty years in the same position, and only water undoes that.

Detached houses, long tenure, very few units

This is unashamedly middle suburban rather than beachfront: detached houses on quiet ridge and valley streets, retirement villages, and very few units by Gold Coast standards. It filled in two distinct waves, the original 1970s streets around Seaview Parade and then the 1980s and 90s estate on the ridge behind, which means a whole neighbourhood of houses came up together and so did their contents. A great many Elanora rugs are first-generation pieces, bought new when the block was bought, wool or wool blend, chosen once and kept. That is a good problem for us to have. Fibre with structure left in it responds to a proper wash in a way a disposable rug never does, and owners who have kept a rug this long usually want an honest answer rather than a sales pitch.

Forty-five minutes, and the part nobody sees

Elanora is grouped with Palm Beach on the same southern day, fifty-five to fifty-eight kilometres and forty-two to forty-five minutes from the wash floor. The rug travels rolled in our van and is not handed to anyone else. On the bench it is measured, its construction identified and its dyes swabbed, and the underside gets as much attention as the face, because on a rug that has held one position for two decades the underside is where the story is. Then it goes into the bath whole, is worked over by hand, and is rinsed until the water runs clear. Drying is mechanical and complete. What comes back is not just a cleaner rug; on a piece with fibre left in it, the handle and the colour come back too. Most owners here have never seen the underside of their own rug, and the difference between the two faces is usually the most persuasive part of the whole conversation.

Burleigh HeadsPalm BeachElanoraCurrumbin Watersand the ridge streets running off each of them
Twelve services, for rugs that have stayed put

The full list, with long-held pieces in mind

Detached houses on ridge and valley streets, retirement villages, and very few units by Gold Coast standards. Long tenure, long-owned rugs, and an honest look at each.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Elanora

The typical Elanora rug has not moved in fifteen or twenty years. It came with the house, it has stayed in one room, and nobody has ever really looked underneath it.

Time in one position is its own kind of wear. Soil compacts against the foundation, the pile flattens where furniture sits, and a slow musty note builds through a decade of humid summers. Immersion undoes the compaction, because it releases everything at once instead of skimming the top. The rug is dried right through afterwards and comes back with more life in it than owners expect.

  • Collected off the ridge
  • Read before it is priced
  • Fifteen years released at once

Rug Washing Elanora

Rugs bought to last are worth washing properly, and most of what is on the floors here was bought to last: wool and wool blends, chosen once and kept.

A rug like that repays real washing far better than a cheap piece does, because the fibre still has structure to recover. The dyes are tested, the bath is set to what the wool wants, and the piece comes out with its handle back rather than merely looking cleaner. Where the foundation has aged past the point of taking water, that gets said instead.

  • Bought to last, worth the bath
  • Dyes tested every time
  • Handle back, not just cleaner
Most popular

Stain Removal

On a rug this age, most marks are old marks, and most have already had something tried on them at some point in the last decade or two.

Old marks behave differently. Whatever was used at the time can still be in the fibre, changing how the material reacts now, so the swab matters more than usual and the dye underneath is checked before anything is applied. You get a plain forecast on each one. On a rug somebody intends to keep, we would rather promise less and deliver more.

  • Old marks, old attempts
  • Swab matters more here
  • Promise less, deliver more

Pet Stain and Odour

A dog that has lived in the same house for eight years has usually had one bad day on the same rug, often near a door that stays open in summer.

One incident is straightforward. Several in the same spot over years is a different job, because urine drops past the pile and accumulates in the foundation where nothing applied on top can follow it. The bath reaches that layer, an enzyme stage removes what actually generates the odour, and the rug is dried out completely before it comes back.

  • One incident or several
  • Enzymes at the foundation
  • Completely dry on return

Odour Removal

The classic Elanora call is about a musty note in a valley-facing room, on a rug that has been in exactly that position through twenty humid summers.

Nobody in the house can date the smell, because it arrived a season at a time. What produces it is growth on soil that has been in the pile for years, kept going by humidity that settles into rooms on this side of the ridge. Washing removes the soil and the moisture together, and drying finishes it. The rug returns unscented, which is deliberate.

  • Arrived a season at a time
  • Soil and moisture removed together
  • Returned unscented

Rug Spot Cleaning

Where a long-held rug is otherwise in good order, one mark does not justify moving it, and moving a large rug out of a settled room is not nothing.

So the first question is whether local work will do it safely. Wool that has aged well usually allows it. Viscose does not, at any age, because pressure crushes the pile permanently. We test, work in gently, and reset the area so it matches its surroundings. If the honest answer is a full wash, that is said before anything is attempted.

  • Moving it is not nothing
  • Local work where it is safe
  • Said before anything is tried

Rug Steam Cleaning

Even in a house of long-held wool there is usually one hard-working machine-made piece, in a hallway or a family room, and that one gets a different answer.

Hot water extraction suits a synthetic pile with stable dyes, cleans it thoroughly and returns it quickly. It is the wrong process for hand knotted wool, where heat and pressure do damage nobody can reverse. So each rug in the house is identified separately and the method follows the construction rather than the invoice. That is explained before anything is loaded.

  • One rug in the house differs
  • Identified separately
  • Method follows construction

Rug Dry Cleaning

A retirement village downsize often brings a rug that is older than the suburb, and some of those cannot be put in water under any circumstances.

The test is a damp swab on a hidden corner and a look at the underside. Colour that moves, or a foundation gone brittle with age, rules immersion out for good. Low moisture compound cleaning takes over instead, worked across the rug in stages. It achieves less and risks nothing, which is the correct trade on a rug that has already lasted this long.

  • Older than the suburb
  • Swab and underside checked
  • Less achieved, nothing risked

Water Damage Restoration

On a ridge the water usually comes from inside: a hot water system, a washing machine, or a pipe in a house built in the first wave of streets.

How long the rug stayed wet decides most of what follows. Wool loses strength by the hour and starts to smell within days, and a rug that has sat in one position for years is often the last thing anybody thinks to lift. Ring straight away, let it be stabilised and dried first, and expect an honest verdict on restoring it before any cost is discussed.

  • Ring before you move it
  • Stabilised and dried first
  • Honest verdict, then cost

Mould Rug Cleaning

Twenty years in one spot and a valley-facing room that holds humidity is the standard mould story here, and the growth is always on the underside.

It feeds on soil that has been compacting into the pile for years, which is why the bath has to remove both together rather than treating the surface. An antimicrobial wash does that, the rinse clears the residue, and complete drying takes away the moisture it needs. Any weakening in the foundation is reported honestly rather than quietly passed over.

  • Twenty years, one spot
  • Soil and growth removed together
  • Weakening reported honestly

Rug Moth Treatment

Long tenure and heavy furniture are the two things moth larvae most want, and a formal room in a settled house supplies both without anybody noticing.

The feeding happens under a sideboard or along a wall the vacuum never quite reaches, and a bare patch is usually the first sign. A treated bath closes every stage of the cycle at once and washes the casings and dust out with the compacted soil. Only then can the real loss be measured, and only then is it worth talking about repair.

  • Long tenure suits them
  • Cycle closed in one bath
  • Loss measured afterwards

Stain Protection

On a rug meant to stay in the same room for another decade, the clear finish at the end of the bath is a maintenance decision more than a spill decision.

It slows liquid on its way into the fibre, which buys the seconds needed to reach a spill. It also keeps everyday soil sitting higher in the pile rather than compacting toward a foundation that is already carrying years of it. Nothing about the colour or the feel changes, and we will tell you when it has worn back far enough to be worth renewing.

  • A maintenance decision
  • Soil kept higher in the pile
  • Told when to renew

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Guineas Creek Road to the motorway

Our Gold Coast office, and the wash floor beside it

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office is registered at Computer Road, Yatala, next door to the wash floor. Quotes and bookings are handled from there, and the rug stays with our own driver in both directions.

Ridge street to wash floor

Rolled where it has been lyingThe rug is bathed by hand in one piece at Unit 9/38 Computer Rd, Yatala QLD 4207, underside included.
Forty-two to forty-five minutesDown off the ridge to the motorway and north, fifty-five to fifty-eight kilometres, leaving at Yatala.

The whole trip is ours. Elanora shares its collection day with Palm Beach, and the window is confirmed once the southern run is scheduled.

Three Elanora stories

A name in two places, a pine plantation and one 1873 selection

How a ridge behind the beach became a suburb of settled houses.

One name, two places

The name Elanora belonged first to the coastal settlement now called Palm Beach, whose post office kept it until 1961.

A name that had to be sorted out twice is a reminder that this end of the coast grew in real stages, and a proper wash respects the same unhurried, get-it-right approach.

The suburb built on a pine plantation

The Pines estate, developed through the 1980s on former sand-mining and pine-plantation land, drove the population up 145 percent in five years.

A suburb that grew through planned estates rather than piecemeal infill has consistent housing street by street, which means we see the same generation of rugs, often bought together, needing the same honest advice.

Henry Jordan's coastal selection

Almost all of Elanora, Palm Beach and Currumbin Waters began as one 1873 land selection by a Queensland parliamentarian and sugar planter.

Knowing how recently this ridge went from grazing paddock to family suburb explains why so many Elanora rugs are still first-generation pieces, old enough now to deserve a proper hand wash.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Elanora

Rated 4.8 from 11 customersaround Elanora, collected directly from our customers after every clean.

on 18 Oct 2025
Chemical-free clean we felt good about with clear advice
I wanted a low-chemical clean for the Afghan rug in our hallway. Our Afghan rug feels clean again, and I was comfortable putting it straight back where the pets lie. The Elanora pickup was handled well.
Claire Pearce
from Elanora
on 08 Feb 2024
Old stains are much less obvious in Elanora
I wanted the designer rug handled carefully, not rushed through. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. The Elanora pickup was handled well.
Sarah Reynolds
from Elanora
on 04 Sep 2022
The Elanora pickup was straightforward for our wool rug
The wool rug from our Elanora home needed proper attention. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Elanora pickup was handled well.
Bianca Hudson
from Elanora
on 29 Jan 2023
Soft underfoot again in Elanora
The hallway runner needed more than a quick vacuum. The hallway runner is softer now, with the traffic areas much less obvious. The communication made the whole thing feel simple. I liked that the advice was honest before the work started.
Ethan Porter
from Elanora
on 30 Mar 2023
Professional from pickup to return in Elanora
The team made the Scandi rug clean from Elanora feel straightforward. Their updates were clear, and the result exceeded what I expected; the Scandi rug genuinely looks better than it has in years.
Emma Armstrong
from Elanora
on 13 Jan 2023
The Elanora pickup was straightforward for our shag rug
Collection from Elanora made it realistic to finally clean the shaggy rug. The pickup from Elanora was straightforward, and the whole process was easy. The collection was handled well.
Rebecca Lawson
from Elanora
on 06 Feb 2024
A fresh Scandi rug after the pet accident in Elanora
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Elanora, so having it collected made the job much easier.
Lauren Cook
from Elanora
on 14 Jun 2025
Red wine mark lifted in Elanora
A red wine spill on the cotton rug looked awful against the lighter pattern. They were honest about what might remain, but the mark is barely noticeable now. The Elanora pickup was handled well.
Henry Taylor
from Elanora
on 02 Jun 2021
Easy pickup for our Afghan rug in Elanora
A normal vacuum was not doing enough for the Afghan rug. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. It saved us from replacing a rug we still liked.
Nina Nguyen
from Elanora
on 28 Jul 2024
Easy pickup for our area rug in Elanora
I was expecting a distance charge because we are in Elanora, but there was no surprise fee. The area rug was collected and returned clean without us having to move it ourselves.
Hamish Dawson
from Elanora
on 07 Jul 2020
A practical clean for our cowhide rug in Elanora
Our nursery felt a bit stale because of the cowhide rug. The cowhide rug came back fresher, softer and ready to use again in the office. That was exactly the outcome we were hoping for.
Lucas Knight
from Elanora
All customers

Elanora first, then the rest of the southern day

The cards above came from Elanora households. The larger figure counts every suburb our drivers reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The ridge and the coast below it

Suburbs collected alongside Elanora

One southern day covers this group.

Good to know

Elanora questions, answered without a sales pitch

Our rug has been in the same room since the nineties. Is it worth washing?

Usually it is very much worth it, because wool bought in that era generally has structure left. What decides it is the foundation rather than the look of the surface. If it has aged past the point of taking water safely, we say so at the inspection rather than putting it in the bath and hoping.

How is the price worked out?

From the rug, after it is measured and read. Size, fibre, construction and condition move the figure, and pickup and delivery are included in it. Once agreed the number stays where it is, and a rug that will not repay the work is named before anything starts.

There is a musty smell in the front room and nobody can pin down when it started.

That is the most common call we get from this suburb. It builds a season at a time from growth on soil that has been compacting into the pile for years, kept alive by humidity that settles in valley-facing rooms. Washing removes the soil and the moisture together, and the drying stage afterwards is what stops it coming back.

The dog has left urine on the same rug more than once over the years. Can that be fixed?

In most cases yes, though repeated incidents in one spot take more work than a single accident. The material ends up in the foundation rather than the pile, which is why treating the surface never seems to finish it. The bath reaches that layer and an enzyme stage removes what generates the smell, and any dye already changed is described first.

Do you collect from Palm Beach, Currumbin Waters and Burleigh Heads too?

Yes. Palm Beach shares the day with Elanora, and Currumbin Waters, Burleigh Heads and Tallebudgera all sit on the same southern schedule. Most houses here have two or three rugs worth doing at once, and every rug after the first is $20 off.

We are in a retirement village. Can you collect from the unit itself?

Yes, and it is common work here. Tell us the village and any access arrangements when you book and the driver comes to the door of the unit. If furniture has to be moved to free the rug, mention it so the right help is on the van that day.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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