Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Deepwater streets, and the wool that goes with them

Rug Cleaning Minyama,
Where the Rug Is Worth an
Answer

A suburb of deepwater canal addresses, and the large wool and Persian pieces that suit those rooms. On a rug like that the honest assessment matters more than the process description.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the northern Kawana leg
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Assessed properly, quoted once

An honest quote for a rug that is worth something

The more a rug is worth, the more an owner deserves to hear before any water is drawn. We assess it, give one figure and one honest opinion, and neither of them changes afterwards.

Free pickup and deliveryDoor to door on the northern Kawana leg
Assessed before any waterFibre, foundation and colour established
Hand washed at YatalaImmersion by hand, IICRC certified, 29 years
$20 off every extra rugA whole living room collected together
free re-wash guaranteeIf anything is not right when the rug is back in place, raise it inside 48 hours and it goes through again at no charge
What happens next
  1. 1
    Rolled and collectedFrom the house, by our own driver
  2. 2
    Assessed, then quotedOne figure and one honest opinion
  3. 3
    Immersed by hand at YatalaWashed whole, rinsed until nothing lifts
  4. 4
    Home in about 7 daysDried under control, groomed, rolled again
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
A town name in 1967, a suburb in 1989

Rug washing Minyama, on streets almost entirely surrounded by water

The estate that grew into its own name

Minyama began as part of Buddina Beach. By the late 1970s the canal estate on this side had picked up an informal name of its own, Minyama Waters, which was shortened to Minyama through the following decade as the identity took hold. The Queensland Place Names Board had first registered Minyama as a town name on 1 September 1967, and it was formally re-designated a suburb in its own right on 8 July 1989, more than twenty years after the word first appeared on a map. The developer put forward a meaning for the name, and it is fair to say it was claimed rather than verified, so it is repeated here as the developer's own claim and nothing more. The suburb sits fourteen point four kilometres north of Caloundra on the southern side of the Mooloolah River, about a kilometre inland from Point Cartwright.

On a rug worth real money, the most valuable thing we hand over is an accurate opinion.

Two square kilometres, and the wool inside them

This is deepwater canal country, private pontoons and unrestricted ocean access, addresses bought for the water frontage at least as much as for the house on it. The population has barely moved across four census counts, 2,544 in 2006, 2,485 in 2011, 2,542 in 2016 and 2,726 in 2021, with a median age of fifty recorded in 2011 against a national figure of thirty-seven. No school operates inside the suburb, with families using Buddina State School next door and Mountain Creek State High School for the later years. Settled, water-bound and older than average is a very specific combination, and the furnishing follows it exactly. Large hand knotted wool and Persian pieces sized for open living rooms, kept for decades rather than cycled through. Owners here have generally worked out what they want from a rug cleaner before they ring, and what they are testing for is whether the answers are straight.

Ringed by water, and holding the air that goes with it

Being almost entirely surrounded by artificial harbours and waterways does something specific to a house. The air sits still and humid close to the floor even on days when the open coast a couple of kilometres away is getting a clean breeze through. Canal-front rooms with large glazed openings onto the water then collect condensation at floor level through the wet season, and a rug in that position takes moisture on slowly and constantly rather than in one event. The result is a piece that is quietly damp in its base for months at a time, which is where mildew starts and where an old pet accident stays active. None of that can be reached while the rug is on the floor. A full immersion wash floods that base and takes the trapped moisture out with it, and the drying is then done flat and under control, well away from the canal air that caused the problem. Mooloolaba to the north and Parrearra to the south border this suburb directly but sit with the Maroochy area group, so they are simply neighbours here rather than part of the same run.

MinyamaBuddinaWaranaBokarinaand the canal streets behind the Nicklin Way
The complete list for 4575

Twelve services, for rugs that deserve the right decision

Deepwater canal homes with private pontoons and unrestricted ocean access, on two square kilometres almost entirely surrounded by water. Large wool and Persian pieces sized for open rooms.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Minyama

Two square kilometres on the southern side of the Mooloolah River, almost entirely ringed by artificial harbours and waterways about a kilometre inland from Point Cartwright.

The rugs that come out of this suburb are worth more than most, and that raises the cost of a wrong decision rather than the difficulty of the work. A large hand knotted piece sized for an open living room is read properly before anything is drawn, then immersed whole and rinsed until the water stops carrying anything. Nothing is guessed at on a rug of that value.

  • Collected from the canal streets
  • Read properly before the bath
  • Nothing guessed on a good piece

Rug Washing Minyama

Immersion washing for the wool and Persian pieces that suit these houses, generally large, generally old, generally chosen rather than inherited by accident.

The question on a valuable rug is never whether it can be cleaned. It is what a wash will return and what the years have already taken, and the honest answer is worth more to an owner than any description of equipment. Fibre, foundation and dye stability are established individually, the bath strength follows the weakest part of the weave, and the result is described before and after in the same terms.

  • Never whether, always what
  • Strength follows the weakest part
  • Same terms before and after
Most popular

Stain Removal

Red wine on a hand knotted piece, sunscreen off a pontoon, and the ordinary household marks on rugs that show every one.

On a fine rug a bad decision costs more than the stain did. Aggressive work can lift a mark and take dye or pile with it, turning a repairable problem into a permanent one. Testing establishes the fibre and the colour's behaviour first, the treatment is built from that, and where the honest call is to leave a mark alone, we make it and explain why.

  • The decision costs more than the mark
  • Built from the test
  • Left alone when that is right

Pet Stain and Odour

A dog in a large open living room and one accident on a piece that cost more than the furniture around it.

This is the situation where surface products do the most damage, because they treat the pile of an expensive rug and leave the cause sitting in the backing. Humid canal air then keeps it working, season after season. Bathing pushes water through the whole structure and takes that layer with it, an enzyme stage neutralises the source, and controlled drying ends the cycle rather than deferring it.

  • Where sprays do most harm
  • Cause left sitting in the backing
  • Cycle ended, not deferred

Odour Removal

The still, heavy note a water-bound house collects, particularly in a room with large glazing onto the canal that stays closed through the day.

A suburb ringed by water holds humid air low and steady, even when the open coast a short way off is getting a clearing breeze. Odour binds at the base of a pile in those conditions and stays put. Washing breaks that bond and the rinse carries the result away. No fragrance goes over the top, because on a good rug the smell of the wool is part of it.

  • Water on almost every side
  • Bound low and staying put
  • The wool's own smell kept

Rug Spot Cleaning

A single mark on a sound rug can be treated in the room, often the right answer for a large piece that is awkward to move.

Restraint is worth more than effort on a valuable rug, and it is the harder discipline. Working a small area hard opens the pile, pushes the mark's edge outward and leaves a crush that catches the light off the water from every angle. We test, treat lightly, groom the area back level, and say straight out when the piece needs the full bath rather than another attempt on the floor.

  • Restraint over effort
  • Crush catches the water light
  • Straight about the bath

Rug Steam Cleaning

Hot water extraction for the pieces built for it: the mat at a pontoon door, a runner in a utility hallway, a synthetic rug in a guest room.

Machine-made construction takes extraction well and is dry within hours, the sensible answer for anything living between a pontoon gate and a laundry door. Put it on hand knotted wool and it is simply the wrong process, whatever the convenience. Construction decides the method, the reasoning is given at the door, and nobody is quietly upsold to the slower option either.

  • Right for the working pieces
  • Dry again within hours
  • Never right on knotted wool

Rug Dry Cleaning

Compound cleaning without immersion, kept for the pieces a bath would cost something: unstable colour, or a weave gone soft in the foundation.

Some of the finest pieces in this suburb are older than the houses they sit in and predate reliable colour fixing altogether. A swab on a hidden corner answers the water question in seconds and costs nothing to run. Where the answer is no, careful compound work in sections is used instead, and that decision is made deliberately, because a faded antique is not a thing anybody can repair afterwards.

  • Older than the houses here
  • The swab costs nothing to run
  • A faded antique stays faded

Water Damage Restoration

A pontoon-side surge, a burst line, or water in through large glazed doors during a blow off the river.

On a valuable rug the first day decides most of the outcome, and the water type decides the rest. Salt or canal water is considerably harder on wool than a clean supply line, and it keeps working while the rug sits. Ring while the piece is wet and say what came in. Stabilising and drying come first, the assessment second, and the verdict reaches you before any cost does.

  • The first day decides it
  • Canal water is harder on wool
  • Verdict before any cost

Mould Rug Cleaning

Grey bloom under a lounge suite on a canal-facing wall, or a musty patch where a rug meets a floor that stays shaded all day.

Trapped humidity is the underlying cause here and a shaded floor is all the encouragement it takes. Treated water lifts the growth along with the residue that has been feeding it, the rinse clears whatever remains, and the drying room strips out the moisture that allowed the whole thing to start. Found inside the first season, even a fine rug comes back with nothing lost.

  • Trapped humidity underneath it
  • Growth and its food removed
  • Even a fine rug loses nothing

Rug Moth Treatment

Wool is eaten in the undisturbed corners, and a large house has more of them than a small one: spare rooms, robes, a rug rolled in storage.

Good wool is exactly what the grubs are after, so the better the rug the worse this gets. Bigger houses hide it for longer, which is the only reason it turns serious. A treated bath resolves eggs, larvae and adults together, everything they leave behind is rinsed away, and how much wool has actually gone can finally be measured. Storage advice comes back with the piece.

  • Good wool is the target
  • Big houses hide it longer
  • Storage covered on return

Stain Protection

Once the wash is finished a clear treatment is available, and pale wool in a room taking reflected light off the harbour is where it counts.

On an expensive rug this is sold as what it is and nothing more. It holds a spill nearer the surface a little longer, which is frequently the difference between a cloth and a full collection, and on a piece of real value that margin is worth buying. It is not a barrier, it is not permanent, and the wool's handle, sheen and colour are unchanged by it.

  • Sold as what it is
  • A cloth instead of a collection
  • Handle and sheen unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Water on every side, one wash floor

Our Sunshine Coast office, and the hand bath at the other end of it

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

The Sunshine Coast listing sets out the area our team works across rather than a shopfront to carry a rug into. Our own driver comes to the house, and every wash is done at Yatala.

Off the canal and down to the bath

One floor, every pieceThe address on the work docket reads Unit 9/38 Computer Rd, Yatala QLD 4207, and the bath is there.
The long end of the Coast runFrom the Kawana side onto the Bruce Highway and south to the M1, close to 140 kilometres and about an hour and three quarters.

We cover that distance in both directions and it does not touch the quote. Minyama sits at the northern end of the run with Buddina, and the collection window is confirmed once the day is set.

Three Minyama stories

An estate name, a canal benchmark and a settled median age

A suburb that separated itself from its parent and then stayed exactly as it was.

The suburb that renamed itself out of its own beach

Minyama started as part of Buddina Beach, picked up the informal name Minyama Waters in the late 1970s, and became its own suburb in 1989.

A place confident enough to separate itself from its parent suburb is a place with its own character, and we treat it that way rather than folding it into a neighbouring collection as an afterthought.

A canal address that set its own benchmark

The Blue Water Point canal apartments, built in the early 2000s, set a new benchmark for Minyama's deepwater frontage.

Houses bought specifically for deepwater access tend to hold serious wool and Persian rugs, and those owners expect the discreet, specialist handling our Yatala facility was built around.

A settled address, median age fifty

A median age of fifty in 2011, well above the national figure, points to long-held homes rather than a fast-turnover estate.

A suburb this settled keeps the same quality rugs for decades, and honest assessment matters most on a piece that has been part of the same house for that long.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Minyama

Rated 4.8 ★ from 8 customersaround Minyama, collected directly from our customers after every clean.

on 03 May 2026
Easy collection for an awkward rug for our area rug
I had tried spot cleaning the area rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Minyama pickup was handled well.
Narelle Miller
from Minyama
on 07 May 2024
Easy help with a hard-to-move rug in Minyama
I was expecting a distance charge because we are in Minyama, but there was no surprise fee. The area rug was collected and returned clean without us having to move it ourselves.
Craig Forbes
from Minyama
on 17 Feb 2023
Off-site clean helped in Minyama
The flatweave rug had started to make the room feel dusty, especially near the sofa. Pickup from Minyama was simple, and I liked that it was cleaned away from the house. The traffic areas are lighter, but it still looks like our rug.
Yasmin Cook
from Minyama
on 30 May 2024
A straightforward rug collection in Minyama
I wanted a simple, clean result for the shaggy rug. The pickup from Minyama was straightforward, and the whole process was easy. We are in Minyama, so having it collected made the job much easier.
Amelia Hayes
from Minyama
on 19 Jul 2026
No more gritty feel in Minyama
We sent the cowhide rug in because the sand was sitting deep in the fibres. They explained why a proper wash would do more than vacuuming. We put it straight back down when it was returned. I would rather know the limits upfront than be promised too much.
Liv McMahon
from Minyama
on 24 Sep 2025
Our designer rug came back ready to lay down
Getting the designer rug sorted from Minyama was easier than expected. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It came back ready to put straight down. The Minyama pickup was handled well.
Tayla Campbell
from Minyama
on 19 Nov 2021
The booking was easy to fit in Minyama
Sending the wool rug away from Minyama felt easier than trying to clean it myself. After the full wash it felt cleaner underfoot and no longer had that old-room smell. The Minyama pickup was handled well.
Darren
from Minyama
on 11 Apr 2021
Rug ends look better in Minyama
The end of the hallway runner had started to look messy. It looks cared for now rather than neglected. One part is still not perfect, but the rug is much better.
Joel Atkins
from Minyama
All customers

These canal streets, and then the whole service area

The cards above were written by Minyama owners. The second figure counts every household we have washed for.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The northern leg

Collected alongside Minyama

These addresses share the same collection day.

Good to know

Minyama questions, answered plainly

Our rug is genuinely valuable. Who actually handles it?

Our own people, from the moment it leaves the house to the moment it comes back. Nothing is subcontracted out and nothing is sent elsewhere for part of the process. The same facility at Yatala does the assessment, the wash and the drying, which is the only way we can stand behind the result on a piece of real value.

How is a valuable rug priced?

The same way as any other, off what is in front of us. Size, construction, foundation and condition decide it. What changes on a fine piece is the amount of explanation you get with the number, because the decisions matter more. The figure is set at collection with the travel already inside it and it does not move.

Can you tell us what our rug actually is?

In most cases yes, at least as far as construction, fibre and how it was made. What we will not do is put a valuation on it, because that is a job for an appraiser and not for a cleaner. What you will get is a straight account of the condition, what a wash will bring back and what has been lost for good.

The dog urinated on a Persian piece. Is it ruined?

Usually not, though it depends on how long it sat. Urine reaches the backing on the first day and canal humidity keeps it chemically active from there. Immersion clears the layer out, an enzyme stage neutralises the source, and if the dye has taken permanent damage you are told at the assessment, before any work is agreed, not afterwards.

Do you also collect from Buddina, Warana and Bokarina?

Yes, all three are on the northern leg of the same run. Mooloolaba and Parrearra border this suburb too and are covered on our Maroochy runs. Neighbouring houses can send rugs together on one collection, and every rug after the first is $20 off.

How long will a large rug be away?

About 7 days door to door. A big open-room piece takes longer to dry properly than a small one, which is exactly why the controlled drying room matters, and it is also why we would rather not rush it. A 48-hour express service exists at additional cost where a date genuinely cannot move.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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