Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The strip between the river, the sea and the lake

Rug Cleaning Kawana Waters,
One Name Across Seven
Suburbs

Kawana Waters is not officially a town or a locality, it is the name everyone still uses for seven suburbs along the Nicklin Way. We collect from all of them, hand wash at Yatala and deliver back dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Kawana loop
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted once we have seen it

One figure for the whole Kawana strip

Beach house, canal home or apartment, it is the rug that decides. What it measures, what it is made of and how it has been treated produce the figure on the spot, with both trips along the Nicklin Way already counted.

Free pickup and deliveryTo the address, on the Kawana loop
Seen before it is quotedSize, fibre and condition read on site
Hand washed at YatalaImmersed by hand, no machine at any stage
$20 off every extra rugThe whole unit or house in one pickup
free re-wash guaranteeCome back to us inside 48 hours of the delivery and the second wash is free
What happens next
  1. 1
    Rolled and collected at the doorBeach house, canal home or apartment lobby
  2. 2
    Assessed, then quoted onceOne figure, taken from the rug itself
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until the salt is gone
  4. 4
    Back in about 7 daysDried under control, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Seven suburbs, one name, postcode 4575

Rug washing Kawana Waters, from Wurtulla to Minyama

A name that is not officially a place

Kawana Waters is not officially a town nor a locality, and it is worth saying that plainly rather than writing around it. It is the name that a 1960s residential land scheme gave to a stretch of coast, and it stuck. The seven gazetted suburbs the name is popularly used to cover are Birtinya, Bokarina, Buddina, Minyama, Parrearra, Warana and Wurtulla, all connected by the Nicklin Way. Because every resident inside the strip is now counted within one of those seven suburbs, there is no current population figure for Kawana Waters itself, and we are not going to invent one. Historical collection-area counts do exist for the years from 1981 to 2011, when the area was measured as a single unit, and the last of those reached above twenty-two thousand people. That is history rather than a current figure, and we treat it as history.

The map says Buddina or Warana. Everyone here says Kawana. Knowing which is which is part of turning up at the right door.

One estate name, one school, seven addresses

Developer Alfred Grant proposed the name using Rex Ingamells' collection of Australian Aboriginal words, drawing on a term said to mean wildflowers, and persuaded the government to allot the individual suburb names along the coastline the estate covered. Decades later those individual names are the official addresses, while Kawana and Kawana Waters never left everyday use, on shopfronts, on street signage and on a school gate. Kawana Waters State College, at 119 Sportsman Parade physically inside Bokarina, opened in 1986 and teaches Prep to Year 12 across two campuses separated by a wetland corridor, drawing students from right along the strip regardless of which suburb sign is on their own street. For our purposes that is useful, because a customer will often give the school as the landmark rather than the street.

Water on three sides, and two different damp problems

The strip is bounded by the Mooloolah River to the north and northwest, the Coral Sea to the east and Currimundi Lake to the south, which is an unusually clean set of edges for a piece of coast this size. It also produces two separate problems for a rug. Open-ocean frontage along Wurtulla, Bokarina, Warana and Buddina brings salt and sand, which cut and hold moisture respectively. Canal and river frontage at Minyama, Parrearra and toward Birtinya brings still-water humidity, which does not move and does not dry. Most homes here get some of both. One bath takes the salt and the ground-in sand out of the wool together. The drying is finished flat and under control at Yatala, not over a canal-side railing in the air that created the problem.

WaranaBuddinaMinyamaWurtullaand the length of the Nicklin Way between them
Twelve services along the 4575 strip

Twelve services, for a strip with water on three sides

River to the north and west, open ocean to the east, a lake closing it off to the south. Everything a rug deals with here comes off one of those three.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Kawana Waters

The strip runs from the Mooloolah River down to Currimundi Lake, seven suburbs deep, all threaded onto the Nicklin Way.

Sand and salt come in together and they behave differently once they are in a rug. Sand cuts, working into the base of the pile and abrading the fibre every time somebody walks over it. Salt holds moisture against the wool and never lets it fully dry. Full submersion releases both at the same time, and the difference underfoot afterwards is what people notice first.

  • Sand cuts, salt holds damp
  • Both live in the base
  • Released at the same time

Rug Washing Kawana Waters

From 1970s beach houses at Wurtulla through to newer apartments around the health precinct, one name covers the lot.

That range means genuinely different rug stock arriving on the same collection. Decades-old family wool from the original beach houses, and newer synthetics out of apartments that have never seen a full wash. Fibre, dye behaviour and backing get checked on every piece regardless of which end of the strip it came from, and the bath is set from that check.

  • Fifty years of housing
  • Old wool and new synthetics
  • Checked regardless of address
Most popular

Stain Removal

Sunscreen, salt spray marks and the ring left by a wet towel dropped on the way through from the beach.

Beach marks are oily more often than people expect, which is why water alone spreads them instead of lifting them. We swab for fibre and dye stability, choose from what that shows and treat the smallest area that will do the job. Then the outcome is described without decoration: the mark came out, or it faded back, or the piece is better off carrying it than being pushed further.

  • Beach marks are usually oily
  • Water alone spreads them
  • The honest outcome, either way

Pet Stain and Odour

Dogs come off the beach and straight indoors along this whole strip, and the rug by the door is where urine ends up in the backing.

Salt air makes it worse, because the moisture it holds keeps reactivating whatever residue is still in the foundation. That is why a surface treatment on this strip lasts an even shorter time than it does inland. The rug has to be washed right through, an enzyme stage has to remove the source, and the drying has to be done under control rather than in a sea breeze.

  • Salt air makes it worse
  • Washed right through
  • Dried under control, not in a breeze

Odour Removal

Still water on the canal side and open surf on the ocean side both put damp into a house, from opposite directions.

That two-front humidity is the reason odour establishes so readily along here. It binds to residue in the base of a pile and the constant moisture keeps it live. Opening the house up moves air past the top of the rug and changes nothing underneath. Immersion dissolves the residue itself, the rinse takes it away, and no fragrance goes on afterwards.

  • Damp from two directions
  • Constant moisture keeps it live
  • No fragrance afterwards

Rug Spot Cleaning

In an apartment near the river mouth, moving a large rug out is genuinely awkward, so a single mark is worth treating in place.

The fibre gets tested on the spot, treatment stays inside the mark, and a final groom makes sure the patch does not read differently once afternoon light comes in off the water. If the mark is only going to shift in a full bath, we say so at the door rather than attempting something partial in a room that is hard to work in.

  • Awkward to move, easy to treat
  • Only the affected area
  • Said at the door

Rug Steam Cleaning

Every house along here has a piece by the back door with sand ground into it, and it is nearly always machine made.

That construction is exactly what hot water extraction handles well: heat and water go through it, the sand and traffic soil come out, and it is back down within hours. Hand knotted wool is a different proposition and does not go near the process. We identify which category a piece belongs to and explain the method that follows from it.

  • Sand ground into it
  • Back down within hours
  • Wool stays out of it

Rug Dry Cleaning

In the older beach houses there are rugs that came here in the seventies, and salt exposure over that long changes what is safe.

Decades of salt can weaken a foundation and destabilise dye that was fine when the rug arrived. A corner swab is what tells us whether water is safe on a given piece. Where it is not, compound cleaning works the surface in sections with almost no moisture, taking soil out while leaving a foundation that has been through fifty summers untouched.

  • Fifty summers of salt
  • A corner swab tells us
  • Foundation left untouched

Water Damage Restoration

A burst line in a unit, storm water off the lake end, or a canal-side room taking on more than it should.

Speed is what decides the outcome, and in an apartment building it also decides how much of the neighbour's floor is involved. Get on the phone that day and name the source, since tap water, waste water and lake or canal water all start the job in different places. We stabilise, dry and then assess, and the verdict on restoration comes before any spending.

  • Speed decides the outcome
  • Say what the water was
  • Verdict before the spending

Mould Rug Cleaning

Still-water humidity off the canals is the quiet problem on this strip, and stored wool is where it shows up.

A rug rolled into a garage or a storage cage in canal-side air is the case we see most often here, because that air barely moves. The treated bath separates the growth from the residue feeding it, rinsing flushes both clear of the backing, and the room afterwards pulls the moisture out behind them. Where a piece has gone too far, we say so plainly.

  • Canal air barely moves
  • Growth and residue lifted
  • Said plainly when too far

Rug Moth Treatment

Beach-house spare rooms and apartment storage cages are both quiet, undisturbed places, and moths do well in both.

Feeding happens where nobody looks, inside a rolled piece or beneath a bed, and a thin patch appears only months later. A treated bath closes out the whole life cycle in one visit, which nothing you can buy for home use will do. Rinsing then washes away the casings and dust hiding the true extent, so the damage can be counted, and advice on storing it goes back with the rug.

  • Out of sight, for months
  • One visit, whole cycle
  • The loss becomes measurable

Stain Protection

A protective finish is available at the end of the wash, and on a strip where sand comes in daily it earns a mention.

It slows liquid down. That is all it does, and on a floor that already sees sand tracked across it every day, slowing a spill is worth having. Nothing about the wool's weight, sheen or colour changes. Where a rug's construction means it would gain nothing, we tell you that instead of adding it to the job.

  • It slows liquid down
  • Worth having where sand is daily
  • Told when it gains nothing

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
One office for the whole Coast

Our Sunshine Coast office, and the floor the washing is done on

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

We hold a service-area listing rather than a shopfront, which is why a van turns up at your address instead. Every rug is washed at Yatala.

The trip inland once the van is loaded

Off the strip, into the bathEverything off the strip is submerged whole and worked by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around a hundred minutes each wayInland to the Bruce Highway, then the Gateway and the M1 south, about 140 kilometres.

The drive is ours and it stays out of your quote. The Kawana loop takes in Caloundra and the whole strip in one day, and your window is confirmed once that day is set.

Three Kawana Waters facts

An estate name, one school and water on three sides

Three sourced facts about a name that outlived its own map.

An estate name that outgrew its own map

Kawana Waters began as a 1960s land development name, drawn from an Aboriginal word said to mean wildflowers, and it stuck as the name locals use for the whole strip even after the government gave each suburb along it a name of its own.

A name this durable outlasting the official map is exactly the kind of local knowledge that tells us where a job actually is, whatever the paperwork says.

One school for the whole strip

Kawana Waters State College, opened in 1986 at Bokarina, teaches Prep to Year 12 across two campuses separated by a wetland, drawing students from right along the strip.

A community that still organises around one shared school, decades after the map was redrawn, is exactly the settled local identity we plan our Kawana loop around.

Water on every side

The strip is wrapped in water: the Mooloolah River to the north and west, the open Coral Sea to the east, and Currimundi Lake closing it off to the south.

Water on three sides means salt, sand and still-water humidity are never far from any home here, and that combination is precisely what a full immersion wash is built to strip out.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Kawana Waters

Rated 4.9 ★ from 8 customersaround Kawana Waters, collected directly from our customers after every clean.

on 09 Apr 2026
Collection and return were well organised in Kawana Waters
I was fairly fussy about this rug, mostly because the wool rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room.
Alicia Hopkins
from Kawana Waters
on 24 Jan 2026
Water damage treated in Kawana Waters
A small leak left a water mark on our modern synthetic rug. They checked it before cleaning and explained what might not fully lift.
Celeste Mason
from Kawana Waters
on 09 Jul 2022
Colours look clearer again in Kawana Waters
I had tried spot cleaning the jute rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. I liked that the advice was honest before the work started.
Melissa Morris
from Kawana Waters
on 30 Jun 2024
Pickup and return made it easy in Kawana Waters
I was after a practical result for the shaggy rug, not a sales pitch. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Kawana Waters pickup was handled well.
Fiona Hill
from Kawana Waters
on 07 Nov 2022
No more gritty feel in Kawana Waters
The jute rug looked okay, but you could feel the beach sand. They explained why a proper wash would do more than vacuuming. The gritty feel is gone, and the room feels cleaner.
Harriet Harris
from Kawana Waters
on 20 Dec 2022
Careful cleaning for our wool rug in Kawana Waters
I wanted the wool rug fresh again before putting the family room back together. After the full wash it felt fresher underfoot and no longer had that old-room smell. We are in Kawana Waters, so having it collected made the job much easier.
Hayley Stephens
from Kawana Waters
on 06 Oct 2024
A fresh sheepskin rug after the pet accident in Kawana Waters
Our dog had one accident on the sheepskin rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Kawana Waters pickup was handled well.
Bridget Green
from Kawana Waters
on 13 Apr 2023
Coffee mark lifted in Kawana Waters
We sent the hand-knotted rug in after a dark spill near the sofa that would not shift at home. The pickup from Kawana Waters saved me trying to fold it into the car. The colour around the spill looks more even now. The quote changed slightly after inspection, but it was explained clearly.
Poppy Spencer
from Kawana Waters
All customers

This strip first, then the whole Coast

The cards above came from the Kawana strip and the suburbs along it. The second set covers the rest of the region.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Along the Nicklin Way

The seven suburbs the name covers

Every one of these is collected on the same loop.

Good to know

Kawana Waters questions, answered plainly

Is Kawana Waters actually a suburb?

Not officially, and we would rather say so. It is not a gazetted town or locality. It is the name a 1960s land development gave to this stretch of coast, and it has outlasted the official naming of the seven suburbs along it. Give us the street and the suburb on your mail and the driver will find you.

Which suburbs do you mean when you say Kawana Waters?

Birtinya, Bokarina, Buddina, Minyama, Parrearra, Warana and Wurtulla, all strung along the Nicklin Way between the Mooloolah River and Currimundi Lake. Every one of them is on the same loop, so it makes no difference to the service which of the seven you are in.

How is the price worked out?

By looking at the rug. Its size, its fibre and the state it turns up in produce a figure at inspection, both trips are already counted in it, and nothing is added afterwards. If a piece will not repay the work, we say so before it goes in the van.

The dog urinated on the rug and the salt air seems to make the smell worse. Is that real?

It is. Salt holds moisture against the fibre, and moisture reactivates the urine residue still sitting in the foundation, which is why surface treatments fail faster here than inland. Immersion carries water down to that layer, the enzyme stage strips out whatever the smell had been living on, and the controlled dry is the part that keeps it gone.

Do you also collect from Buddina, Warana and Minyama?

Yes, and from Wurtulla, Bokarina, Birtinya and Parrearra on the same loop, along with Currimundi and Caloundra. Sending several rugs on one pickup is easy along a strip this compact, and every rug after the first is $20 off.

How long will the rug be away from the house?

Around seven days in the normal course of things. Fixed dates can usually be handled by the 48 hour express service, which costs extra. The drying is never trimmed back for either, and on a strip carrying salt and still-water damp together, that stage is what makes the result last.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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