Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Noosa Shire, hemmed in by the park

Rug Cleaning Marcus Beach,
More National Park Than
Suburb

Most of this locality sits inside Noosa National Park, which leaves a handful of streets between the reserve and the sea. We collect from all of them on the Noosa leg and hand wash at Yatala.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Noosa leg run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Inspected first, quoted after

A firm figure for homes ringed by bushland

We will not quote a rug we have not seen. The piece is opened out, assessed for what it is and what has settled into it, and given one figure that does not move.

Free pickup and deliveryTo the door, on the Noosa leg day
Assessed before pricingFibre, backing and dye behaviour checked
Hand washed at YatalaFull hand immersion, IICRC certified
$20 off every extra rugThe holiday house and the permanent one
free re-wash guaranteeShould the rug fall short of expectations at home, get in touch within 48 hours and the second wash is on us
What happens next
  1. 1
    Rolled and takenFrom a front step, a carport or a deck
  2. 2
    Assessed, then quotedOne figure, drawn from the piece in front of us
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until the water is clean
  4. 4
    Returned in about 7 daysDried under control, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
3.9 square kilometres, mostly reserve

Rug washing Marcus Beach, on the ground the park left over

A suburb that the park mostly owns

Marcus Beach covers three point nine square kilometres, and most of that footprint sits inside the protected area of Noosa National Park. What is left over is the built part: a small number of streets holding holiday homes and permanent residences, squeezed between the park boundary and the Coral Sea. The locality is bounded by Noosaville and Castaways Beach to the north and west, Peregian Beach to the south, Lake Weyba to the west and Peregian Creek to the southeast, and it sits seven point three kilometres south of Noosa Heads inside the Shire of Noosa. Eight hundred and thirty nine people lived here at the 2021 census, up from seven hundred and fifty seven. This is Noosa district, not Maroochy, and the page says so plainly rather than pretending the site tree settles the question.

Take away the national park and there is not much suburb left. What remains is worth doing properly.

A few streets, and nine reserves among them

The built ground here is genuinely small and it is threaded through with more reserve again: nine parks and reserves in total, among them the Marcus Beach Foreshore Reserve, the Marcus Creek Bushland Reserve, the Mahogany Bushland Reserve and Cherrywood Park. The practical consequence is that almost every house in this locality has a bushland edge somewhere on its boundary, and a good many have one on two sides. That produces a particular kind of rug problem, because bushland edge means permanent shade and permanent moisture in the ground next to the building. It also produces a particular kind of household. People do not end up here by accident, and the rugs that furnish these houses tend to have been chosen rather than acquired, which is why owners here ask more questions before booking a wash than almost anywhere else on our northern leg.

Salt from one direction, rainforest damp from the other

Two entirely different climates meet on these few streets. Off the open coast comes salt air, which is a crystal load that settles into the base of a pile and holds moisture there indefinitely. Off the national park comes rainforest edge humidity, permanent shade, and ground that does not dry between wet weeks. Together they make a rug on a floor here quietly wetter and saltier than its owner would ever guess from touching it. That combination is why the wash and the drying stage matter equally on this stretch. Water through the weave dissolves the salt and carries out the trapped soil and moisture together, and the controlled room afterwards means the rug goes home genuinely dry rather than dry only where a hand can feel it.

Marcus BeachCastaways BeachPeregian BeachNoosavilleand the few streets between the reserve and the sand
The complete list for 4573

Twelve services, for a few streets between park and sea

Holiday homes and permanent residences squeezed between the national park boundary and the Coral Sea. Salt from the front, rainforest damp from the back, and not much room in between.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Marcus Beach

A small coastal locality seven kilometres south of Noosa Heads, with Lake Weyba behind it, Peregian Creek to the southeast and the park through the middle.

A house here has bushland on one side and open coast on the other, and the rug inside it takes something from each. The piece is unrolled and read on its own terms, then bathed by hand and brought back to dry flat in a room where the air is set by us rather than by whatever the park is doing.

  • Bushland one side, coast the other
  • Read on its own terms
  • Air set by us, not the park

Rug Washing Marcus Beach

Full hand immersion for the good wool and hand knotted pieces that tend to furnish houses chosen this deliberately.

People who buy in a place hemmed in on three sides by a national park have usually chosen the house and everything inside it carefully, and careful choices deserve the slow process. What the fibre, the foundation and the dyes will tolerate is established well before a bath is mixed, and the rinse continues until the water leaving the rug runs completely clear.

  • Careful choices, slow process
  • Tolerances established first
  • Rinsed to completely clear water
Most popular

Stain Removal

Sand and sunscreen from the beach track, wine on a long table, and marks a holiday tenant left without leaving a note.

Bushland brings its own marks in as well as the beach ones: leaf tannin, pollen and the odd bird. Tannin in particular sets harder the longer it sits and reacts badly to guesswork. Testing sets the limits, treatment follows the evidence, and afterwards you are told which marks lifted and which are now part of the rug.

  • Bushland brings its own marks
  • Tannin sets harder with time
  • Told what is now permanent

Pet Stain and Odour

Dogs that come back off the sand and the bush track equally sandy, and cats that pick one room and never change their minds.

Within a day urine is past the wool entirely and sitting in the backing, and in a house this close to permanent damp it stays active far longer than it would in a dry climate. A bath reaches through the wool and lifts the source out, enzymes break the odour compounds apart, and controlled drying prevents any return.

  • Past the pile within a day
  • Damp keeps it active longer
  • Carried out, settled, dried

Odour Removal

The closed-in note a holiday house takes on between bookings, and the earthy smell of living against permanently damp bushland.

A house surrounded by reserve never quite dries out between wet spells, and a smell in that situation is chemically attached to the fibre rather than floating above it. Washing breaks that attachment and the rinse removes the substance from the property. Nothing is scented afterwards, because scent on top of damp reads immediately as a cover.

  • It never quite dries out
  • Attached, not floating above
  • Scent reads as a cover

Rug Spot Cleaning

One fresh mark on a sound rug can often be dealt with in place, which avoids a long round trip for a small job.

The way these go wrong is working too hard at a small area. That lifts the pile out of alignment and drives the mark's edge outward into a ring, and the ring is far more visible than what caused it. We test, treat gently, comb the lay back into place, and say plainly when a bath is the only real answer.

  • Working too hard is the fault
  • The ring outshows the cause
  • Plain when a bath is needed

Rug Steam Cleaning

Hot water extraction for the practical synthetics: entry mats at a sandy door, hall runners and machine-made pieces in a holiday house.

Door mats and machine-made rugs are engineered around it and go straight back down, which suits a house taking sand through the door all summer. Hand knotted wool is the one exception, and the harm from repeating the error compounds. Build settles the route, and the choice is put to you before anything starts.

  • Sand comes through daily
  • Back down within hours
  • On wool the harm accumulates

Rug Dry Cleaning

Low moisture handling, reserved for pieces coloured before fixing could be relied on and for foundations that age and damp have already made fragile.

Damp does slow structural work on an old backing, and a rug that would have survived water twenty years ago sometimes will not now. A swab on the reverse gives the answer in seconds. When water is unsafe we work compound through the piece in small sections, deliberately, because a bled colour is not recoverable.

  • Damp does slow structural work
  • A swab answers in seconds
  • A bled colour is not recoverable

Water Damage Restoration

A tank or pump failure, a storm off the sea driving rain in sideways, or ground water rising in a low room after a long wet spell.

Between the sea, the lake and the creek there is water on three sides of this locality, and after a genuinely wet fortnight the ground beneath a low room can be part of the problem. Ring straight away and describe the water. The rug is dried and made stable first, and the judgement that follows arrives with no charge attached.

  • Water on three sides here
  • The ground can be the problem
  • Verdict before any charge

Mould Rug Cleaning

A holiday house shut for a wet month, or the reverse of a rug pressed against an outside wall since the day it was laid.

A locality with a national park through the middle of it holds humidity that never fully lifts, and a closed house on that boundary needs almost no time at all to start growing something. A treated bath removes what has grown along with what fed it, the rinse takes the remainder, and the dry ends the conditions behind it.

  • Humidity that never fully lifts
  • A closed house needs no time
  • Growth taken, conditions ended

Rug Moth Treatment

Wool is eaten where nothing moves, and a house used part of the year has whole rooms that qualify for months at a stretch.

A holiday property standing empty between seasons gives moths an uninterrupted run at any wool left down or rolled in a cupboard. Because the treatment is in the wash water itself, nothing anywhere in the weave survives it, and the honest extent of the damage is only apparent once the debris has rinsed out.

  • An uninterrupted run at the wool
  • Treatment is in the water itself
  • Extent apparent after the rinse

Stain Protection

A clear finish offered once the wash is finished, and worth weighing on pale wool where the doors open straight onto sand and bush.

Where doors stay open the value is a minute of grace. Liquid resting at the surface that long comes away on a cloth before the backing has any involvement. That is the whole effect and claiming more would be dishonest. Handle, sheen and colour come back exactly as they went in.

  • Doors that stay open
  • A minute of grace
  • Handle and sheen as before

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Listed by area, washed in one place

Our Sunshine Coast office, and the far end of the journey

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Nowhere on the Sunshine Coast do we keep a public counter of any kind. The listing describes the territory we service, our driver comes to your street, and the washing itself is done entirely at Yatala.

A long haul south, and back

All of it reaches one floorRugs from these streets are washed by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Close to two hours downInland to the Bruce Highway, then south past the Glass House country and onto the M1, about 165 to 175 kilometres.

This is the far end of our territory and none of the distance shows up on a quote. Marcus Beach is collected on the Noosa day with Castaways Beach and Peregian Beach, and the window follows the run.

Three Marcus Beach facts

A developer's first name, a park that owns the ground, and quiet growth

A locality with more reserve inside it than built street.

Named after a developer, and nothing more romantic

Marcus Beach was named after property developer Marcus Burke, the grandson of T.M. Burke, rather than after a shipwreck or a natural feature.

We would rather give a customer a plainly sourced fact than a better tale that turns out not to be true, and the same applies to what we tell them about their rug.

A locality mostly inside a national park

Most of Marcus Beach sits within the protected area of Noosa National Park, one of the smallest coastal footprints on our run to be this dominated by a single reserve.

Houses set this tightly against protected bushland live with permanent shade and permanent damp, and that is exactly the trapped moisture a full bath and a controlled dry are built to remove.

Growing without taking more ground

The population rose from 757 to 839 people between the 2016 and 2021 census, on a footprint mostly held by the park.

New households choosing a place this close to protected bushland tend to own rugs worth looking after properly, and those are the pieces our northern leg was set up to reach.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Marcus Beach

Rated 4.8 ★ from 8 customersaround Marcus Beach, collected directly from our customers after every clean.

on 11 Jul 2021
Damp rug refreshed in Marcus Beach
The cotton rug picked up a mouldy odour after a humid spell. Pickup and return were easy, which helped because I did not want it in the car. A couple of faint marks remain, but the rug feels much healthier.
Zara Hamilton
from Marcus Beach
on 08 May 2024
Colours look clearer again in Marcus Beach
The set-in marks on our sheepskin rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Marcus Beach pickup was handled well.
Narelle Russell
from Marcus Beach
on 02 Jun 2022
The Marcus Beach pickup was straightforward for our machine-made rug
The free door-to-door pickup made a bigger difference than I expected in Marcus Beach. Premier collected our machine-made rug, kept the quote clear and brought it back less dusty.
Renee Collins
from Marcus Beach
on 22 Nov 2025
Pickup and return made it easy in Marcus Beach
The wool rug was starting to make the lounge feel less fresh. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Marcus Beach pickup was handled well.
Benjamin Nolan
from Marcus Beach
on 19 Aug 2025
Collection and return were well organised in Marcus Beach
The free door-to-door pickup made a bigger difference than I expected in Marcus Beach. Premier collected our Scandi rug, kept the quote clear and brought it back brighter.
Samuel Baker
from Marcus Beach
on 15 Jul 2020
Collected and returned without fuss in Marcus Beach
I booked from Marcus Beach because the shaggy rug was overdue. The pickup from Marcus Beach was straightforward, and the whole process was easy. We are in Marcus Beach, so having it collected made the job much easier.
Amelia Young
from Marcus Beach
on 27 Nov 2024
Old fringe refreshed in Marcus Beach
The Afghan rug was clean enough, but the loose fringe needed proper attention. Pickup from Marcus Beach was easy, and the repair was handled with care. It still has its character, just without the messy fringe. The quote changed slightly after inspection, but it was explained clearly.
Brett Roberts
from Marcus Beach
on 14 Sep 2023
A fresh hallway runner after the pet accident in Marcus Beach
Getting the hallway runner sorted from Marcus Beach was easier than expected. The pet stains were the main worry, and they flushed the smell out instead of just masking it. That was exactly the outcome we were hoping for. The Marcus Beach pickup was handled well.
Daniel Doyle
from Marcus Beach
All customers

These streets first, then everywhere we go

The cards above came from Marcus Beach households. The larger figure spans our entire service area.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Noosa leg

Collected alongside Marcus Beach

Each of these rides the same northern run day.

Good to know

Marcus Beach questions, answered plainly

Do you genuinely come this far north for a collection?

Yes. Marcus Beach rides the Noosa leg, which runs on a set day rather than on demand precisely because of the distance. The truck comes through on that day, collection and delivery are free, and none of the two hour drive appears anywhere on your quote.

What decides the price on a rug from here?

Not the distance, and not the postcode. Construction, size and current condition are the whole basis, and the driver going up and coming back is already accounted for. Seeing the piece is what fixes the figure, after which nothing moves. A rug beyond the point of being worth washing gets an honest verdict instead.

The house backs onto the park. Does that matter for the rug?

It does, more than most owners expect. A bushland boundary means permanent shade and ground that never fully dries, and the base of a rug in that house holds moisture long after the face feels dry. That is where musty notes and growth begin, and it is why the drying stage matters as much as the wash.

Can a rug be turned around between holiday bookings?

Yes. Ordinarily the rug is back with you in about 7 days, and for a tight changeover we offer 48-hour express at extra cost. Tell us your guest arrival date at the outset and we work the collection date back from it rather than forward from your call.

The dog has urinated in one corner of the lounge rug repeatedly. Recoverable?

Usually. Repeated urine concentrates in the foundation instead of spreading through the wool, which is exactly why sprays never hold, and in a house this damp it stays active for longer than it would elsewhere. The source only comes out under full immersion. Enzymes then settle the odour, and any colour damage is explained before we start.

Do you also collect at Castaways Beach, Peregian Beach and Noosaville?

All three, plus Sunshine Beach, Noosa Heads and Tewantin, sit on the northern day. Since that day is scheduled rather than called up on demand, gathering rugs from several households onto it is worth doing. Each rug beyond the first has $20 off applied.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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