Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Rugs that mean something to the house

Rug Cleaning Runcorn
for Rugs Carried
a Long Way Here

Hand knotted wool, silk and the family pieces Runcorn households brought with them are washed by hand at the Yatala wash floor, knot by knot rather than machine by machine. Collected rolled at your door and home again dry at the base inside about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Collected and returned free on the southside run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Looked at properly, priced once

A careful quote for rugs that mean something

A rug with real value to a family should not be priced from a description. It is read on the bench, quoted once, and that number is what appears on the invoice.

Free pickup and deliveryDoor to door on the southside schedule
Inspected and quoted firstConstruction, knots and dyes read first
Hand washed, never machine scrubbedKnotted rugs are washed entirely by hand
$20 off every extra rugThe good piece and the everyday one together
48 hour re-wash guaranteeForty-eight hours after return to raise anything
What happens next
  1. 1
    The driver collects the rolled rugRolled with the pile out, taken at the door
  2. 2
    Inspection and an honest quoteConstruction read, then one settled figure
  3. 3
    Hand washed at YatalaSubmerged and worked gently by hand
  4. 4
    Home again in about 7 daysReturned dry right through the foundation
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A farm gate name from Cheshire

Rug washing Runcorn families can hand over with confidence

Fourteen thousand people and a young median age

Runcorn covers 6.5 square kilometres about 17.2 kilometres south-east of the Brisbane CBD, with 14,199 residents counted in 2021 and a median age of 34, which is young for an established southside suburb. It is also one of the most multicultural places we collect from: at the 2016 census it recorded Queensland's largest Sikh and Indian Australian communities, and after English the most spoken languages are Mandarin and Punjabi. That shows up in the rugs. Households here have furnished their homes from several traditions at once, and a good many of the pieces we collect were bought a very long way from Brisbane and carried here deliberately.

Water is not what damages a knotted rug. A machine head dragged across the knots is.

Brick homes, tiled rooms, thirty-three parks

The boom that began in the 1960s filled Runcorn with brick family homes, and the interiors run to tiled living areas where a rug does the softening. What sits on those tiles varies house to house: hand knotted wool, silk and viscose pieces kept for the front room, and everyday family rugs taking the actual traffic. Thirty-three council parks means children outdoors most afternoons, and park dust, cut grass and playground sand all come back inside on shoes. None of that is a problem for a well made rug. It only becomes a problem when the grit is allowed to sit down at the foundation for years, cutting fibre every time somebody crosses the room.

Dust, then damp, then a dull rug

Summers here swing between two extremes and both are hard on wool. Dry westerly weeks load the pile with fine grit that works its way down out of sight, then the sticky weeks arrive and lock the whole lot in place with moisture. Silk and fine wool show it first: the surface goes dull underfoot and the pattern loses its separation, and because the change happens evenly across the field almost nobody notices until the rug is compared with the strip that lives under the sideboard. A full bath at our Yatala facility lifts that load out gently and the drying room finishes the job under supervision, which is the part no home method can copy.

One habit is worth passing on to households here. A hand knotted rug lasts longer if it is turned end for end once a year, because that moves the wear off a single line of traffic and evens out any fading from a window. Do that, add a proper wash every few years, and the rug in your front room will still be there when the house changes hands. It is not a sales line, it is simply how wool behaves.

RuncornSunnybank HillsKurabyEight Mile Plainsand the streets running between them
The full service list for 4113

Hand knotted work deserves hands

A wool rug tied by hand, a silk piece kept for special rooms, and the everyday family rug that takes the park dust. Each read on its own terms at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Runcorn

Four stages, in this order. The dry soil comes out first, the rug is bathed and worked by hand, the drying is watched from beginning to end, and the pile is groomed so it lies the way it was tied.

A hand knotted rug is a structure, not a fabric. Warp, weft, knots and fringe all behave differently, and cleaning it well means respecting each of those rather than treating the whole thing as one surface. Around a week end to end, with the figure agreed at the inspection.

  • Structure respected, not flattened
  • Figure agreed at inspection
  • Pile groomed as it was tied

Rug Washing Runcorn

Hand tied wool and silk get the bath their weavers assumed. The piece is submerged, worked over gently by hand at a pH chosen for the fibre, and rinsed until the water running off it is clear.

Machines are the danger to a knotted rug, not water. A rotary head pulls at knots, fuzzes the pile and can loosen a fringe permanently, and none of that is recoverable. Immersion cleans from the foundation outward without any of that force, which is how our floor has worked across 29 years.

  • Gentle on knots and fringes
  • The method weavers assumed
  • Cleans from the foundation out
Most popular

Stain Removal

Turmeric and cooking oil from the kitchen end, tea across a border, ink from homework at the table. The fibre is identified before anything is put on it.

Some of the hardest marks we see are the ones a household has already tried to remove, because the wrong bottle sets a stain and can lift dye at the same time. We dye test first, treat with the gentlest thing that works, and tell you honestly which marks will disappear entirely and which will merely soften.

  • Fibre identified before treatment
  • Gentlest effective method first
  • Honest on what will fully go

Pet Stain and Odour

A pet accident on a knotted rug soaks straight past the pile and settles in the foundation, which is where the smell is generated and where it stays.

It is also alkaline enough to move dye on a hand dyed rug, so speed helps and guesswork hurts. Water travelling through the foundation carries the residue away, enzymes take care of whatever survives that, and thorough drying stops the smell reappearing when the humidity climbs.

  • Reaches the foundation layer
  • Dye risk explained honestly
  • Enzymes finish what water starts

Odour Removal

That stale note a rug takes on in a closed brick house through a Brisbane summer, sitting down at the base of a dense pile.

Dense hand tied wool holds a great deal of air, moisture and soil, which is what makes it warm and quiet underfoot and also what makes it hold a smell. Washing dissolves the residue behind it, the rinse clears it, and the drying stage pulls out the moisture that let it settle.

  • Suited to dense hand tied wool
  • Residue dissolved and rinsed
  • Moisture taken out properly

Rug Spot Cleaning

A single accident on a rug in otherwise good condition is often treatable on its own. Dye test, careful lift, then the pile worked back until the treated area disappears.

The temptation with a treasured rug is to attack the spot, and that is precisely what ruins it. Rubbing distorts the knots and leaves a patch that reads differently in every light. Where careful local work cannot manage it, you get the full picture and the decision remains yours.

  • No rubbing over knots
  • Blended back into the field
  • Your decision, fully informed

Rug Steam Cleaning

Extraction with hot water is for machine made rugs only: the piece in the playroom, the runner along the hall, the mat that lives by the back door.

Plenty of households here have both kinds of rug, and it would be dishonest to charge for hand washing where extraction is the correct answer. Machine made synthetics take it well and come back fast. Hand knotted pieces never receive it, and the inspection tells you which is which.

  • Machine made pieces only
  • Fast on everyday rugs
  • Never applied to knotted work

Rug Dry Cleaning

Rugs whose dyes will not hold in water, and older pieces with foundations grown fragile over the years, are cleaned at low moisture instead of bathed.

Some hand dyed wool, particularly older work, tells us in the test that water will move colour across a border. Rather than risk it, the piece is worked through in sections with compounds and never submerged. It is the less common path and it is chosen on the evidence in front of us.

  • When dye will not hold
  • No submersion at any point
  • Chosen on test evidence

Water Damage Restoration

A burst hose, a leaking unit or storm water through a door. On a hand knotted rug the following two days decide most of the outcome.

Wet wool grows mould quickly in a Brisbane summer and saturated dyes begin to migrate almost at once. Get in touch as soon as it happens and let us know the timeline. The rug goes onto the bench the moment it reaches Yatala, and the answer comes before anything is spent.

  • Two days decide the outcome
  • Migrating dye caught early
  • Plain verdict before spending

Mould Rug Cleaning

The bloom on a rug left rolled through a wet season, or that musty band where some heavy cabinet has stood for years without moving.

Mould in a knotted rug grows down at the foundation where the moisture sits, so brushing the surface achieves nothing except spreading spores. An antimicrobial bath removes the growth along with the damp feeding it, and taking the drying all the way down is what stops it coming back.

  • Growth removed at the base
  • Antimicrobial wash and rinse
  • Dried through to prevent return

Rug Moth Treatment

Moth grubs work quietly through wool in the places nobody disturbs, under a heavy lounge or along an edge the vacuum barely reaches.

A hand knotted rug is exactly what they are looking for, and a settled infestation can strip pile back to the knots in patches. Treatment deals with eggs and grubs alike, washing carries away everything left behind, and any loss is shown with an honest view of what repair involves.

  • Every stage of the cycle
  • Eggs and casings washed away
  • Loss shown, repair discussed

Stain Protection

When the wash is complete an invisible finish is applied, so a spill sits up on the wool for a moment or two instead of dropping straight down into the knots.

On a rug that hosts guests, meals and children in the same room, those seconds are the whole margin. Neither the colour nor the feel of the wool changes, and it means the next accident is dealt with by a cloth rather than by another booking.

  • Applied once washing is done
  • Colour and hand unchanged
  • A cloth instead of a booking

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Out to the M1, then south

Our Brisbane office, and where Runcorn's rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street handles calls, quotes and accounts. Nothing is cleaned there; the wash floor is at Yatala.

The trip a Runcorn rug makes

Collected in Runcorn, washed at YatalaKnot by knot is how the wash happens: the rug leaves rolled and lands at Unit 9/38 Computer Rd, Yatala QLD 4207, submerged and hand worked.
About twenty-five minutes each wayOut to the M1 and due south to the Yatala off-ramp, roughly 28 kilometres of motorway.

None of that driving falls to you. Runcorn sits between two legs of our southside schedule, pickup and delivery are included in the price, and a window follows once the day fills.

Three Runcorn stories

A farm, a school that opened twice, and the state's memory

A district that has been keeping things properly for a long time.

The farm called Runcorn

A minister's farm in the 1870s gave the suburb its Cheshire name.

A suburb named off a farm gate suits a business that still works with its hands. Every rug collected here is read honestly and washed by hand at the Yatala wash floor.

A school born twice

Opened as a provisional school in 1901, made a state school in 1909.

A century and a quarter of school mornings is a great deal of hallway traffic. We collect school-family rugs across Runcorn on the southside run, with $20 coming off every piece beyond the first.

The state's memory lives in Runcorn

Queensland State Archives has held the public record here since 1993.

Keeping things properly is our trade as well. A good rug is a record of a household, and careful hand washing with complete drying is how it stays readable for the next generation.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Runcorn

Rated 4.9 from 8 customersaround Runcorn, collected directly from our customers after every clean.

on 17 Mar 2026
Easy pickup for our shag rug in Runcorn
I did not want to risk a home clean on the shaggy rug. The shaggy rug came back fresher, softer and ready to use again in the lounge. The communication made the whole thing feel simple. We are in Runcorn, so having it collected made the job much easier.
Hayley McDonald
from Runcorn
on 25 Feb 2023
Stain looks much better in Runcorn
They treated the whole rug evenly instead of chasing one patch too hard. I had tried to be careful with the red wine spill, but it still left a dull mark. The colour around the spill looks more even now.
Megan Wright
from Runcorn
on 03 Apr 2026
Easy pickup for our wool rug in Runcorn
I wanted the wool rug cleaned properly the first time without making the wool rug feel harsh. After the full wash it felt more even underfoot and no longer had that old-room smell. The Runcorn pickup was handled well.
Gemma Turner
from Runcorn
on 15 Aug 2020
Colours look clearer again in Runcorn
I had tried spot cleaning the wool rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Runcorn pickup was handled well.
Alicia Morris
from Runcorn
on 27 Jan 2026
Fringe looks tidy in Runcorn
The Oriental rug was clean enough, but the untidy fringe needed proper attention. Pickup from Runcorn was easy, and the repair was handled with care. It still has its character, just without the messy fringe.
Victoria Walker
from Runcorn
on 12 Jun 2024
Easy pickup for our Afghan rug in Runcorn
I was expecting a distance charge because we are in Runcorn, but there was no surprise fee. The Afghan rug was collected and returned clean without us having to move it ourselves.
Molly Hayes
from Runcorn
on 22 Oct 2020
A fresh cowhide rug after the pet accident in Runcorn
Our dog had one accident on the cowhide rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. I liked that the advice was honest before the work started. The Runcorn pickup was handled well.
Rosie
from Runcorn
on 20 Jun 2026
Traffic marks lifted in Runcorn
The woven rug looked fine from a distance, but dust under the rug was obvious when the light hit it. The collection made sense because the rug was too bulky for my car. It feels softer underfoot and the colours sit more evenly now. It is not perfect, but it is a fair result for an older rug.
Natalie Brown
from Runcorn
All customers

Runcorn's verdicts, then all the rest

The cards above were left by Runcorn households. The wider count covers every region we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Between two legs of the run

Suburbs collected alongside Runcorn

One scheduled day reaches every one of these.

Good to know

Runcorn questions about rugs that matter

How much does rug cleaning in Runcorn cost?

Size, fibre and condition set the price between them, and none of it can be assessed from a photograph alone. Once the rug is read the figure holds. Pickup and delivery come with the southside run, and if a rug does not warrant a professional wash you hear it before the job starts.

Can you wash a hand knotted rug without loosening the knots or fringe?

Yes, because nothing mechanical is used on it. The rug is submerged and worked by hand at the correct pH, the fringe is treated separately and by hand, and the whole piece is supported while it is wet. The force that loosens knots comes from rotary machines, and none touch a knotted rug here.

Our rug came from overseas and we do not know what it is made of. Is that a problem?

Not at all. Fibre identification is the first step of every assessment, and it decides the water temperature, the pH and how long the rug spends in the bath. You will get told what you actually own, which is often the most interesting part of the job for the owner.

Is a faster turnaround available?

Yes. Express turnaround in 48 hours is available for an additional charge when a wedding or a family gathering sets the deadline. A standard job runs about 7 days, with the drying finished properly either way.

The cat has urinated on our wool rug. Will the smell really go away?

Yes, because the treatment follows where the urine went. It soaks past the pile into the foundation, and that is why surface sprays only settle it between humid spells. Water travelling through the foundation carries the residue away and enzymes take care of the rest. If the dye has already moved you are shown it before anything is agreed.

Do you also collect from Sunnybank Hills, Kuraby and Eight Mile Plains?

Yes, and from Calamvale, Robertson and MacGregor on the same schedule. Family a few streets over can easily share a collection day, and $20 comes off every extra piece, so gathering the household's rugs into one pickup is worth doing.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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