Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

One farm became seventeen thousand homes

Rug Cleaning Calamvale,
Where the Fine
Rugs Live

Rug washing for the southside's fine-rug belt. Calamvale homes keep imported silk, viscose and good wool over tiled floors, and pieces like those get exactly one safe option: a pH-matched hand wash at Yatala, dried flat.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Fine and family rugs share one booking
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Appraised, then assured

A considered figure for considerable rugs

Fine pieces deserve an unhurried look and an exact number. Each rug is appraised individually, priced once, and the figure keeps its word.

Free pickup and deliveryThe southside run covers the whole belt
Inspected and quoted firstFibre, dye and weave appraised before pricing
Hand washed, never machine scrubbedSilk and viscose see hands only at Yatala
$20 off every extra rugThe fine piece and the family rugs travel together
free re-wash guaranteeAny concern within two days is rewashed
What happens next
  1. 1
    The driver collects the rolled rugHandled like the piece it is, from the door
  2. 2
    Inspection and an honest quoteAppraised piece by piece, priced exactly
  3. 3
    Hand washed at YatalaBathed at whatever pH the fibre dictates
  4. 4
    Home again in about 7 daysReturned flat-dried, groomed and gleaming
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
The southside's fine-rug belt

Rug washing Calamvale's best pieces deserve

Seventeen thousand people, uncounted good rugs

Calamvale is one of the southside's biggest family suburbs, 17,994 residents at the 2021 census across a dense, multicultural belt of modern brick homes between Beaudesert Road and the Sunnybank hills. The houses run large, mostly double-storey from the 1990s and 2000s with tiled living areas throughout, and the rugs are the suburb's quiet distinction. A high share of households keep imported Chinese silk, fine wool and viscose pieces alongside the big synthetics in the kids' zones and quality runners in the entries. Multigenerational living is common here, and so are rugs that matter to more than one generation, which raises the stakes on every wash. Entries and prayer rooms add their own smaller pieces, and the collection in an average house here outnumbers most suburbs' two to one.

Silk sheen dulls under dust long before anything looks dirty. The wash brings the light back.

Plateau heat, storm cells and silent damage

The Sunnybank plateau holds summer heat with no bay breeze to break it, and the season's first storm cells come in from exactly this direction. Fine rugs suffer quietly inside that cycle: dust settles through silk pile and flattens its light, humidity swells wool and sets smells at the base, and viscose marks if damp sits in it even briefly. None of this announces itself until the damage is established, which is why the suburb's best pieces are usually overdue by the time we meet them. Hand washing at our Yatala facility, pH-matched per piece and followed by flat, controlled drying, is the one reset that fine fibres accept safely, and the before-and-after on a first-time silk wash tends to convert a household permanently. Ducted air softens the cycle without ever stopping it, especially upstairs.

From the Calam farm to the fine-rug capital

The suburb began as James Calam's family farm on Calam Road and was still mostly paddocks when it was listed as a suburb in 1972, then urbanised in waves from the early 1990s into today's seventeen-thousand-strong belt. Those waves furnished their homes on hard tile, and tile is why rugs matter so much here: they carry the warmth, the colour and often the family history of every living area in the suburb. Our service is built for exactly this mix. One booking takes the good silk piece, the family wool rug and the kids' synthetic together, each washed to its own requirements at Yatala, each priced on its own merits, and $20 off every extra rug makes the full-house pickup the sensible habit. The vans carry fine pieces flat and separated, never folded, never stacked under weight.

CalamvaleSunnybank HillsAlgesterand the plateau streets between
Every service, from silk to synthetic

Twelve services with a fine-rug conscience

Some suburbs send us workhorses, Calamvale sends heirlooms in waiting. The whole list below is run accordingly.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Calamvale

A Calamvale booking can hold silk, wool and synthetic within three rolled metres, so each piece is assessed alone, washed to its own chemistry at Yatala, and dried to its own rules.

A Calamvale living room might hold an imported silk piece, a good wool rug and a hardworking synthetic within three metres of each other, and each needs different handling. Every piece on a booking is assessed individually, washed to its own requirements, and priced at inspection with no movement afterwards.

  • Each piece, its own plan
  • Priced with no movement
  • Home again inside the week

Rug Washing Calamvale

For the fine-rug belt, the bath is bespoke: silk, viscose and wool each immersed at their own chemistry, each handled to their own tolerance.

The plateau's closed-up summers load fibre with humidity while dust flattens the light off silk pile, twin problems with a single correct answer. Bathing dissolves both, gently enough for the finest weave, and flat controlled drying guards the shape throughout. Nothing about the process changes for a synthetic except the pace it can safely run at.

  • Sheen brought back to silk
  • pH matched, hand worked
  • Dried flat, never hung wet
Most popular

Stain Removal

Turmeric, tea across a silk border, a guest's glass at the family gathering. On fine fibres the wrong bottle is the real catastrophe; the stain was merely the opening act.

Fine-rug stain work is a discipline of margins: chemistry rehearsed out of sight, strength set to the weakest element, dyes chaperoned through every step. Expectations are set in advance and honestly, because on silk a promise is a liability and a tested plan is the only currency.

  • One bottle from ruin, avoided
  • Fibre and age matched
  • Dyes guarded throughout

Pet Stain and Odour

The family dog does not distinguish between the play rug and the imported silk piece, and the accident chemistry is identical in both cases.

Depth decides the cure regardless of pedigree. The foundation is bathed, the residue enzymatically dismantled where it lodged, and the moisture dried out completely, with fine pieces receiving the same sequence at reduced intensity. Both the silk and the synthetic recover; only the handling differed. Plateau humidity gets no say afterwards.

  • Depth for depth, gently
  • Enzymes at the source
  • Full recovery, both kinds

Odour Removal

Formal rooms kept for guests hide their staleness longest, because nobody lingers in them long enough to notice what the rug has been banking.

The plateau's heat loads humidity into pile through every closed-up summer week, and the resulting compounds live below every product's reach. Complete washing dissolves the bank and rinses it from the fibre for good. A room meant for hosting should smell of the meal, not the rug. Even the guest room notices.

  • The cause, not the symptom
  • Rinsed away for good
  • Guest-ready neutrality

Rug Spot Cleaning

On an otherwise immaculate piece, one mark is an emergency of confidence more than condition. The response is contained, tested, gradual, and invisible when finished.

Value dictates caution: dye stability proven before contact, the mark reduced by degrees rather than force, the pile dressed until the repair disappears. Where local treatment cannot complete the recovery, escalation to the bath is proposed with reasons and a figure, and executed only on your word.

  • Value protected first
  • Confirmed before lifted
  • Nothing without your word

Rug Steam Cleaning

Steam belongs to the household's practical tier: the children's zones, the entries, the hard-working pieces bought to absorb daily life rather than display it.

The extraction machine earns its keep there honestly. It is never wheeled within reach of silk or viscose, a line the assessment draws piece by piece and the wash floor enforces without exception. Each rug returns matched to its role, cleaned by the method its construction voted for.

  • For the practical division
  • Never within reach of silk
  • Duties matched correctly

Rug Dry Cleaning

Viscose is silk's delicate understudy and punishes rough handling even worse. Half this suburb's most-loved pieces belong on the low-moisture road, and they thrive there.

The road is slow by design: compound cleaning moved through the weave in small deliberate passes, moisture held to what the fibre tolerates, lustre monitored throughout. Testing makes the route call, not habit, and a piece you are unsure of can simply be brought in for the verdict.

  • Viscose treated wisely
  • Measured section work
  • Clean without gambling

Water Damage Restoration

Water and fine fibres negotiate badly. A burst flexi-hose or an overwatered planter can put a silk corner into crisis within a single day.

Fine pieces hold the shortest salvage windows, so the call must come the same day, fibre named first. Controlled drying precedes everything, the appropriate wash follows stability, and the assessment tells the truth about what the water took. A silk-specific plan exists and waits ready. Never gamble a fine weave on waiting.

  • Fast calls for fine fibres
  • A silk-specific plan exists
  • Verdicts before invoices

Mould Rug Cleaning

A stored fine rug wearing grey bloom is a genuine emergency, because the colony beneath is dining on irreplaceable foundation fibre while the wrapper looks tidy.

The antimicrobial bath removes growth, spores and nutrient base in one gentle process, and controlled drying to the backing removes the conditions. Storage is where the battle is really won: breathable wrap, high shelving, never plastic, never concrete, and a check of stored treasures after each wet season.

  • The colony removed whole
  • One antimicrobial bath
  • Wrap advice included

Rug Moth Treatment

Multigenerational households store more wool and silk than any census ever counts, and stored fibre is standing moth territory regardless of the postcode.

One treated wash closes the infestation at every stage and rinses away all trace of it. Inspection reports existing damage honestly before commitment, storage advice accompanies the piece home, and the wardrobe or prayer-room chest is struck off the flight path. Heritage fibre deserves the check before the loss, not after.

  • Every stage ended at once
  • Honest damage reports
  • Off the flight path

Stain Protection

For rugs that anchor a formal room, the finish is inexpensive insurance against expensive regret, applied during the same Yatala visit as the wash.

It leaves sheen, hand and colour untouched, on wool and synthetics alike, and holds future spills beaded on the surface while help arrives. Households usually add it to the first silk-era wash and renew it at each visit, which is exactly the sensible rhythm. The regret it prevents needs no description.

  • Cheap insurance, real cover
  • Sheen and hand unchanged
  • Timeline never stretches

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Beaudesert Road to the motorways

Our Brisbane office, and where the silk gets washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street holds the appointments and the accounts. Every piece, silk included, is washed at Yatala.

A Calamvale rug's careful commute

Collected in Calamvale, washed at YatalaTaken rolled from the entry, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Twenty-five to thirty minutes on the motorway chainBeaudesert Road feeds the Logan Motorway, which hands over to the M1 heading south, roughly 28 kilometres to Computer Road.

Calamvale sits squarely on the regular southside schedule with Sunnybank Hills and Algester. Pickup and delivery travel free on the scheduled run, fine pieces riding flat and protected, and the window confirms as the day's route settles.

College, farm, flying fox

Three measures of how far Calamvale came

A 2,400-student college, the family farm under the suburb's name, and a park the whole southside visits.

Calamvale Community College

A 1955 state school that grew into a 2,400-student college.

College-family households run packed schedules, and our model respects them: one form, one free pickup on the scheduled run, and the rug home again, washed and thoroughly dry, inside the standard week.

The Calam family farm

Named for James Calam, whose homestead stood on Calam Road.

One family's farm became seventeen thousand households furnishing hard tile floors, and their rugs, fine and practical alike, are exactly the pieces our southside run collects.

Calamvale District Park

One of Brisbane's most popular parks, built around a serious playground.

Park afternoons end on the living-room rug, and after a season of them the rug is due. Collected free, washed by hand at Yatala and back before the week is out, $20 off each extra piece.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Calamvale

Rated 4.9 from 8 customersaround Calamvale, collected directly from our customers after every clean.

on 09 Jan 2024
Easy pickup for our shag rug in Calamvale
I was expecting a distance charge because we are in Calamvale, but there was no surprise fee. The shaggy rug was collected and returned clean without us having to move it ourselves.
Lucy Hopkins
from Calamvale
on 19 May 2021
Easy pickup for our cotton rug in Calamvale
I had tried spot cleaning the cotton rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Calamvale pickup was handled well.
Willow Patel
from Calamvale
on 11 Sep 2022
A fresh shag rug after the pet accident in Calamvale
Our dog had one accident on the shaggy rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Calamvale pickup was handled well.
Sienna Foster
from Calamvale
on 08 Sep 2020
Easy pickup for our wool rug in Calamvale
Our Calamvale home felt ready for the wool rug to have a proper reset. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I liked that the result looked clean without being overdone. The Calamvale pickup was handled well.
Emily Scott
from Calamvale
on 05 Aug 2022
Colours look brighter in Calamvale
I was mostly worried about colour movement, not just getting the Turkish rug cleaner. The rug was inspected before they talked about the likely result. It looks refreshed, not over-cleaned.
Denise Harris
from Calamvale
on 30 Dec 2024
Clean before handover in Calamvale
The woven rug had traffic marks, and I did not want it raised at inspection. The timing helped because we had enough to deal with during the move. It was a practical result at a stressful time.
Bailey Williams
from Calamvale
on 05 Jan 2023
The Calamvale pickup was straightforward for our shag rug
I was hoping the shaggy rug still had a decent result left in it. The pickup from Calamvale was straightforward, and the whole process was easy.
Hannah Cameron
from Calamvale
on 27 Nov 2025
Cowhide cleaned carefully in Calamvale
They collected it from Calamvale and treated it gently. Our sheepskin rug had flat-looking wool, and I was worried it would go stiff if cleaned badly. It smells clean without feeling stiff. The turnaround was a touch slower than planned, but the rug came back clean and dry.
Shannon Miller
from Calamvale
All customers

The fine-rug belt reports, the rest agrees

Calamvale's cards open the section. The totals beneath them span every run we operate.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Across the plateau

Calamvale's companions on the run

One southside day gathers these suburbs in turn.

Good to know

Calamvale questions about the good rugs

Is our imported silk rug really safe to wash?

Safe in the right hands, and only in hands. Silk is assessed for dye stability first, washed in immersion at the pH its fibres demand, and dried flat under control so nothing distorts. Machines never come near it. The sheen that returns after a proper silk wash is usually the moment owners stop worrying.

Cat urine reached the fine wool piece in the formal room. Is it beyond help?

Rarely. Urine concentrates in the foundation, which the bath rinses through completely, enzymes dismantling the residue where it gathered before complete drying removes the humid trigger. Fine pieces take the same cure at gentler intensity, and the formal room gets its neutrality back.

Can Sunnybank Hills or Stretton rugs join our pickup?

Comfortably, the plateau suburbs share one scheduled day. Extended families across the belt often combine bookings, and $20 off every rug beyond a booking's first turns the shared run into the standard local arrangement.

What is viscose, and why does everyone warn us about it?

A plant-based silk lookalike that punishes rough handling: water spots it, heat distorts it, machines destroy it. The warnings are about the wrong cleaners, not the fibre. Handled with low-moisture methods or a carefully managed bath, viscose cleans up beautifully and keeps its lustre.

Grandmother's rug lives here now. How do we care for something irreplaceable?

Start with an honest appraisal, which costs you nothing but the booking. We test dyes and foundation, recommend either the bath or the gentler low-moisture road, and state the plan before anything is agreed. Irreplaceable pieces get exactly as much caution as they deserve.

Is a quick return possible before a family celebration?

With the 48-hour express, fast enough, at additional cost and with the same careful process compressed through scheduling, never through shortcuts. The standard week applies otherwise, and every piece comes home flat-dried, groomed and ready to host.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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