Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

First stop on the range road

Rug Cleaning Mount Nebo,
First Village on the
Range

The ridge takes weather from both sides, and Mount Nebo's wool carries the record: cloud damp, wood smoke and whatever the dogs bring off the trails. We collect the rolled rug at your door, see it through the Yatala tubs, and bring it home dry in a way a mountain winter never allows.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery up the range road
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Priced fairly, ridge or flats

A straight figure for ridge-line wool

No altitude loading and no phone guessing. The rug is inspected, the figure locks, and the mountain round does the climbing in both directions.

Free pickup and deliveryThe run climbs Mount Nebo Road on schedule
Inspected and quoted firstFixed after inspection, fair from the start
Hand washed, never machine scrubbedRidge wool gets the full bath at Yatala
$20 off every extra rugThe spare-room wool rides down cheaper with it
48 hour re-wash guaranteeAnything flagged in two days is washed again free
What happens next
  1. 1
    The driver collects the rolled rugAt your ridge door, whatever the cloud is doing
  2. 2
    Inspection and an honest quoteWool and condition read, one fair figure
  3. 3
    Hand washed at YatalaImmersed, worked by hand, rinsed to clear
  4. 4
    Home again in about 7 daysBack up through The Gap, dry to the core
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Settled by soldiers, kept by choice

Rug cleaning for the first village on the range

Wool as standard equipment

Mount Nebo strings its 430 residents along a ridge at roughly 617 metres, the first village on the range road out of Brisbane, with most of its 14.4 square kilometres lying inside D'Aguilar National Park. The homes run from 1920s timber to modern pole houses stepping down the slopes, and they share a domestic kit: wood heater, hardwood floors, and wool underfoot because the mountain climate demands warmth the flats never think about. These rugs are not decor purchases; they are equipment, working through damp winters, wood smoke and whatever the dogs carry home from the trails. Equipment earns servicing, and servicing on this mountain means a van that actually comes up: ours does, on schedule, and takes nothing but the rolled rug.

A village founded by returned soldiers still runs on quiet self-reliance. We fit in by doing the job properly and not making a fuss.

Weather from both sides of the ridge

The ridge is a weather trap with views. Cloud and drizzle wrap the village through winter, summer storms drive rain along the range from the west, and between events the forest keeps the air moist as a matter of policy. A rug at this altitude lives damper and colder than any on the Brisbane flats, and damp pile binds smoke residue and trail dust deep at the base, where they compound quietly for years. Wool this loaded feels heavy, smells faintly of winter and loses its colour by degrees. The Yatala bath draws the whole burden out of the wool, and the drying that follows returns the rug dry in a way a mountain winter simply never allows, which is most of the battle up here. The record builds slowly, which is why nobody notices until the wash removes it.

The Highlands Estate standard

European settlement here began in 1919, when the Highlands Estate was subdivided for soldiers returning from the First World War, hopeful farm blocks cut high on a range better suited to timber and mist than crops. The farming mostly gave way; the community the estate seeded did not. A village that began with people who had earned their quiet respects work done without noise, and that is the service we run: our driver collects the rolled rug off your ridge doorstep on the mountain round, the assessment lands one fair figure, the wash goes by hand at a pH the wool accepts, and the piece returns within about a week, the re-wash guarantee standing behind it for 48 hours. Each extra rug on the booking takes $20 off, which suits houses where wool is in every room.

Mount NeboMount GloriousCamp MountainSamford Villageand the ridge homes along the road
The full dozen for the ridge

Ridge-line wool, washed properly

Homes from every decade since the soldiers settled, all running wool over hardwood. The service list covers the lot.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Mount Nebo

The full ridge service: trail dust and forest grit out before any water, the Yatala bath, valley-level drying done thoroughly, then back up through The Gap to the village.

A rug at 600 metres lives damper and colder than anything on the flats, and its pile stores smoke, dust and moisture in layers. One complete bath clears the archive. Inspection sets the figure, the figure stays set. First village on the range means first stop for the mountain run, and the ridge takes full advantage.

  • The ridge archive cleared
  • Set once at inspection
  • Home in about a week

Rug Washing Mount Nebo

Total immersion for the village's wool: under it goes, hands at work at a pH the fibre favours, rinsing until the water offers nothing further.

Wool is how the mountain does winter, and washing it properly is how wool lasts decades instead of years. The full bath is the method it was made for, and it is the only method our floor has run in 29 years. Ridge households buy wool for winter warmth and keep it for decades, which is the right order.

  • Winter wool maintained
  • The method it was made for
  • Decades, not years
Most popular

Stain Removal

Fire soot, red trail mud, mulled wine from a cold-night dinner: ridge stains tell stories. Each one gets typed against fibre and dye before its treatment begins.

Damp-climate wool holds stains differently, and wrong chemistry makes them permanent. We test on the rug itself, match the treatment second, and hand you the honest forecast before a drop is applied. Soot from the winter heater tops the ridge's stain list, with track mud a permanent second. Both surrender to the right order of operations.

  • Cold-climate stains known
  • Tested before anything
  • Forecast, then treatment

Pet Stain and Odour

Ridge dogs live outdoors all day and on the rug all night, and their accidents sink to the foundation where mountain damp preserves them.

Permanent humidity means the smell never dies naturally. The bath washes the foundation through, enzymes finish what the accident left, and complete drying takes away the damp that kept the whole problem alive. A ridge dog's day covers more country than most, and the wool underneath it keeps the tally.

  • All-day dogs, covered
  • Preserved problems ended
  • The damp taken with it

Odour Removal

A winter of the wood heater leaves smoke settled through every soft surface, and the rug holds more of it than the curtains and couch combined.

Smoke settles into the pile's lowest layer, past the reach of any airing. The bath dissolves a winter's worth in one pass, the rinse takes it off, and the rug comes back smelling of clean wool and nothing besides. Six hundred metres of altitude keep the air too damp to carry odour away on its own.

  • A winter's smoke removed
  • Beyond airing's reach
  • Clean wool, nothing else

Rug Spot Cleaning

A new mark on healthy wool often needs nothing more than local care: dye tested, lifted patiently, groomed back into the pile.

The rule is minimum effective intervention. No scrubbing, no flooding, no heroics on fine wool. If the full bath is the only safe fix, you get the reasoning and the final call. With the village a bend-heavy descent from anywhere, well-done small fixes matter more here. The ridge rewards doing things once.

  • Minimum intervention
  • No heroics on wool
  • The final call is yours

Rug Steam Cleaning

Steam work for the machine mades: the mudroom runner, the studio piece, the rug that lives where boots come off.

Steam earns its place on synthetics and loses it near hand knotted wool, so the line gets drawn per rug at assessment, with the cheaper method recommended whenever it is truly the right one. The mudroom pieces of pole homes take the ridge's weather secondhand, and steam serves them well. Weather-beaten is a look; grimy is not.

  • Boot-line rugs done fast
  • Lines drawn per rug
  • Wool always exempted

Rug Dry Cleaning

The waterless road for rugs a bath would harm: fugitive dyes, brittle foundations, true antiques. Hand worked in slow, deliberate stages.

Some rugs fail the water test and earn the careful road instead. Same floor, same hands, same finishing standard, just a method matched to what the rug can actually survive. The 1920s cottages along the ridge still hold pieces their builders bought, and those meet the bench. Their years earn them the patient lane.

  • The careful road exists
  • Matched to survival
  • Standard never bends

Water Damage Restoration

Range storms hit the ridge first, and a roof leak or burst pipe at altitude starts a mould clock that runs faster than anywhere below.

Book the moment it happens and name the water source. The piece is examined on arrival, dried and washed in the right order, and you hear its honest chances before committing. At altitude a soaked rug has no dry season to save it, so we become the dry season.

  • The ridge's fast clock beaten
  • Correct order, always
  • Chances stated first

Mould Rug Cleaning

Cloud and drizzle wrap the ridge through winter, and a rug that never dries becomes habitat, with the visible bloom arriving last.

Mould establishes in the foundation before showing on the pile. The antimicrobial bath removes growth and food supply together, and the through-drying afterwards is what denies the ridge a rematch. Winter cloud does to stored rugs what a leak does elsewhere, only slower. It is the ridge's most common rug complaint, and its most preventable.

  • Habitat status revoked
  • Foundation-deep removal
  • The rematch denied

Rug Moth Treatment

Wool-rich mountain homes with quiet corners run the highest moth risk of any we service, and the grubs work invisibly for months.

One visit shuts down all stages of the cycle, the bath strips out every trace of them, and the storage notes that travel home defend the blanket chest and the spare-room wool alike. Damage is shown exactly as found. Blanket chests and spare rooms hold the ridge's wool reserves, and the grubs patrol both.

  • Highest risk, handled
  • All trace washed away
  • The chest protected too

Stain Protection

An invisible post-wash coat that slows the wool's uptake, so a spill loiters at the surface until the towel arrives.

In a climate where nothing dries quickly, a rug that resists soaking is worth having. The finish leaves look and feel untouched, and future accidents become maintenance instead of damage. On the ridge a repelled spill is worth two treated ones, given what drying takes up here. Every hour of drying saved up here counts double.

  • Resistance where it counts
  • Untouched to eye and hand
  • Maintenance, not damage

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Off the ridge, into the tubs

Our Brisbane office, and the way down off the ridge

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street minds bookings and accounts. Rugs go one place only: the Yatala wash floor.

Down through The Gap and back

Collected in Mount Nebo, washed at YatalaThe rolled rug leaves the ridge with our driver, bound for Unit 9/38 Computer Rd, Yatala QLD 4207 and a bath worked wholly by hand.
70 to 85 minutes each directionMount Nebo Road down through The Gap, Waterworks Road to the bypass, the Clem7 under the city and the M1 south, about 76 kilometres.

The descent and the climb are both ours. Mount Nebo shares the scheduled mountain run with Mount Glorious, collection and return are free, and your window firms up with the run day.

Three ridge stories

Boombana, the soldiers and the little school

The first village on the range keeps its history within walking distance.

Boombana, D'Aguilar National Park

Rainforest day-use area with the Pitta circuit and Thylogale track.

The forest that makes Boombana beautiful keeps the village damp all year, and rug pile absorbs its share daily. Washing and controlled drying at Yatala reset what the ridge air cannot.

The Highlands Estate soldier settlement

The 1919 subdivision that started the village.

A village founded by people who had earned their quiet appreciates work done properly and without noise. That is the entire description of a good rug wash.

Mount Nebo State School

The little school on the ridge, open since 16 February 1931.

A school that never gave up on a small mountain sets the tone. We collect single rugs from this ridge on the scheduled run, free pickup and delivery, no minimums.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Mount Nebo

Rated 4.9 from 8 customersaround Mount Nebo, collected directly from our customers after every clean.

on 03 Feb 2025
Pet accident sorted on our silk rug in Mount Nebo
The pet odour in our silk rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the bedroom feels usable. The Mount Nebo pickup was handled well.
Darcy Turner
from Mount Nebo
on 09 Jan 2023
Easy pickup for our cotton rug in Mount Nebo
I had tried spot cleaning the cotton rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Mount Nebo pickup was handled well.
Eli Nguyen
from Mount Nebo
on 18 Dec 2023
Easy pickup for our Afghan rug in Mount Nebo
This was one of those jobs I kept delaying, mostly because the Afghan rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room. Collection from Mount Nebo was simple.
Madeleine Grant
from Mount Nebo
on 15 Feb 2023
Easy pickup for our wool rug in Mount Nebo
The wool rug sits where everyone notices it in the bedroom. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Mount Nebo pickup was handled well.
Scarlett Barnes
from Mount Nebo
on 26 Nov 2024
Damp smell removed in Mount Nebo
The rug was collected from Mount Nebo and handled carefully. One end of the viscose rug got wet during heavy rain. The smell is gone and the mark is far less obvious.
Stacey Fraser
from Mount Nebo
on 30 Jul 2021
Gentle clean for a special rug in Mount Nebo
The general age made the rug feel older than it really was. The Afghan rug had been in the family long enough that I did not want to guess with it. They gave calm advice and did not make it feel rushed. The colours look a little brighter, and the rug feels cared for. It was not treated like a normal carpet job, which is what I wanted for a rug with general age. It was a good save for a rug we still wanted to keep.
Melanie Singh
from Mount Nebo
on 24 Jul 2024
Stored rug revived in Mount Nebo
The Oriental rug had a dust from storage after being rolled up for too long. They checked the rug and gave it the sort of clean it needed after storage. It came back fresh enough to lay down straight away. The rug came back dry, which was a big part of the relief.
Minh Walker
from Mount Nebo
on 01 Dec 2023
Easy pickup for our shag rug in Mount Nebo
The Mount Nebo pickup made it realistic to finally clean the shaggy rug. The shaggy rug came back fresher, softer and ready to use again in the hallway. The communication made the whole thing feel simple. The Mount Nebo pickup was handled well.
Caleb Williams
from Mount Nebo
All customers

Ridge reviews first, the ledger after

Mount Nebo voices where we have them, with the all-runs tally rolling on below.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Along the range road

Neighbours on Mount Nebo's run

The mountain round links the ridge to the valley.

Good to know

Mount Nebo questions off the ridge

Will you really collect one rug from the top of Mount Nebo Road?

One rug, happily. The mountain run schedules the ridge with Mount Glorious and the Samford district, the driver takes the rolled piece from your door, and pickup and return cost nothing. Small villages get the full service; that is the point of running scheduled routes.

What does a ridge rug's wash come to?

The same as anywhere else we service: set at inspection on size, fibre and condition, fixed once given, no altitude loading. A rug unlikely to repay the work gets identified at the assessment.

The rug smells like the wood heater by August every year. Normal?

Completely normal on the ridge, and completely fixable. Each winter layers more smoke into the pile's base, beyond what airing can shift, and the bath dissolves the lot in one visit. The rug comes home smelling of clean wool.

Our kelpie cross has left marks on the wool over the years. Recoverable?

Usually, yes. The urine concentrates in the foundation, where mountain damp keeps it active indefinitely. The bath washes that layer clean, enzymes retire the residue, and what remains of the trigger leaves with the drying. Any dye change is shown to you at assessment.

Which neighbours share the mountain run with Mount Nebo?

Mount Glorious up the road, then the Samford side: Samford Village, Samford Valley, Camp Mountain, Highvale and the properties between. Booking with a neighbour on the same day works well, and $20 off applies from your second rug.

Can a rug come back dry enough to survive a ridge winter?

That is precisely what the controlled drying achieves: dry through the foundation, not surface-dry. A rug starting winter genuinely dry resists the cloud and the mustiness for far longer, which is why we never release one early.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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