Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Valley country under the range

Rug Cleaning Mount Samson,
Under the
Wind Mountain

The peak above this valley was called Buran, meaning wind, and the wind delivers paddock dust to every rug below it. We collect on the rural run, wash by hand at Yatala and send the rug home properly dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup on the Samford and Dayboro rural run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Working rugs, straight answers

Plain dealing on the valley's working wool

Big rugs with real service history. The inspection reads both, then one figure is set and it holds.

Free pickup and deliveryThe rural run comes up Winn Road to the gate
Inspected and quoted firstFibre, dye and wear read before any figure
Hand washed, never machine scrubbedWool worked by hand at its correct pH
$20 off every extra rugValley homes rarely send just the one
48 hour re-wash guaranteeSpeak up inside two days and it swims again
What happens next
  1. 1
    The driver collects the rolled rugRolled and ready at the gate on run day
  2. 2
    Inspection and an honest quoteRead properly, then one figure that stands
  3. 3
    Hand washed at YatalaUnder the water at Yatala, gently worked
  4. 4
    Home again in about 7 daysBack up the valley, dry to the foundation
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Buran, the wind

Rug washing Mount Samson, from the paddocks to the bath

Acreage rugs do harder work than city rugs

Mount Samson is rolling farm and acreage country under the D'Aguilar Range, 18.4 square kilometres holding just 625 residents at the 2021 census, and the rugs out here earn their keep. Original farmhouses that watched the dairy decades come and go share the valley with modern acreage builds on the subdivided paddocks, and both run to the same interior logic: big living rooms, timber and tile underfoot, and one large wool rug taking the daily traffic of boots, dogs and everything a horse property walks inside. These are working rugs, often the largest single furnishing in the house, and they collect the valley a little more every week. Dust off the gravel drive, ash from the winter fire, paddock grit off every pair of boots: all of it settles below the pile where a vacuum cannot follow. A hand wash in full immersion is the one method that reaches that deep, which is why it is the only method we use.

Paddock dust does not vacuum out. It washes out, or it stays.

A century of dairy, a name that means wind

The locality takes its name from the mountain standing over it, and the mountain's older name is the better one: Buran, also recorded as Boorun, meaning wind. Anyone who has stood in these paddocks when a front comes over the range knows the name was earned honestly. Dairy farming shaped the valley for most of a century, the paddock lines still show it, and the families who work this ground now hold the same practical standards the dairy years taught: look after good equipment and it lasts. We fit that thinking. Twenty-nine years of washing rugs one way, by hand, and a rural run that treats a farmhouse off Winn Road exactly like a city address: the driver collects it rolled from the gate, and pickup and return ride along free on the day we are through.

Fog in the cool months, dust in the dry ones

The valley sits in the range's weather shadow and takes its weather in turns. Storm season pushes humidity up the paddocks, the cool months lay fog along the flats, and every dry spell lifts fine dust off gravel roads and stock yards straight through the nearest open door. A rug living through that cycle holds damp in its foundation for half the year and grinds grit through its pile for the other half, which is the exact combination that ages wool early. The fix has two halves and both matter: the full immersion bath at Yatala clears grit and stored damp from deep in the weave, and controlled drying hands back a rug that is properly dry before it travels. It comes home ready for fog season, not carrying the last one.

Mount SamsonSamsonvaleCedar CreekCloseburnand the valley properties between
Every service, farmhouse to new build

Twelve services that travel up the valley

Working wool in big rooms, boots at every door. Each rug gets the method its build demands, and the figure set when we inspect is the figure you pay.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Mount Samson

The full valley service runs in four movements: dusting that knocks years of dry soil out of the pile, the Yatala immersion wash, drying pushed right through the foundation, and a careful groom. Only then does the rug ride the rural run home.

Acreage rugs carry more grit than any city piece we handle, and grit is what cuts wool at the base. Washing it out every few years costs a fraction of replacing the biggest furnishing in the room, and the figure named at inspection never moves afterwards.

  • Grit lifted from the base
  • One figure, set at inspection
  • Home dry on the return run

Rug Washing Mount Samson

Full immersion is the method big wool was built for, and the only one our floor will use on it. The whole rug goes under, gets worked by hand at the pH the wool wants, and sits in the rinse until the water runs honest.

A valley rug spends its life between dogs, boots and the fireplace, and that service history settles well below the pile surface. Immersion cleans right through it without stressing the weave, which is why 29 years in we still trust nothing else with wool.

  • The whole rug submerged
  • Worked entirely by hand
  • Rinsed to running clear
Most popular

Stain Removal

Red mud off boots, coffee on a Sunday morning, the mystery mark the dog will not explain. Every stain gets identified before it gets treated, because wool punishes guesswork chemistry, and older dyes punish it twice as hard.

Dyes are tested first and the outcome forecast before work starts: what lifts entirely, what softens, what the rug will keep as a scar. Valley marks are usually organic in origin, and organic responds well once the treatment actually matches it.

  • Identified before treated
  • Dyes tested every time
  • Forecast given up front

Pet Stain and Odour

Working dogs and house dogs both claim the rug eventually, and their accidents sink past the pile into the backing within hours. Nothing in a spray bottle follows them that far down, which is why sprays keep disappointing this valley.

The bath does what the bottle cannot: it flushes the backing clean, enzymes break the residue down where it settled, and through-drying leaves humid weather nothing to reactivate. The smell goes because the cause went, not because something sweeter moved in.

  • Flushed at the backing
  • Enzymes, not perfume
  • Nothing left to reactivate

Odour Removal

Wood heater seasons, wet dogs and closed winter rooms give a valley rug a scent library nobody chose. It settles low in the pile, below the reach of an open window, and it grows a little with every year the rug goes unwashed.

The full wash empties that library from the foundation, and the rinse water carries it away. What comes back up the valley smells of nothing whatever, which after a decade of wood smoke tends to arrive as a pleasant shock.

  • The base emptied out
  • No cover-up fragrances
  • Clean means neutral

Rug Spot Cleaning

One fresh mark on an otherwise sound wool piece can sometimes be handled without the full bath: the dye tested, the spot lifted gently, the treated patch groomed back flush with its neighbours, all inside a day on the wash floor.

Scrubbing is how small marks become permanent ones, so leave the brush in the laundry and ring us instead. If a local treatment cannot close the job out safely, we say so plainly, and whether the rug goes for the full bath stays entirely your call.

  • Gentle beats vigorous
  • Tested, then treated
  • Your call on the next step

Rug Steam Cleaning

Steam cleaning, meaning hot water extraction, stays on the synthetics out here: the mudroom runner, the kids' rug, the piece inside the back door that meets the paddock first. Quick, effective, and strictly limited to machine made construction.

Each rug is sized up before a method is picked, because steam anywhere near fine wool is how heirlooms get ruined. When a piece is sent to the bath rather than the wand, you hear the reason along with the quote.

  • Synthetics and workhorses
  • Fast, practical, honest
  • Fine wool takes the bath

Rug Dry Cleaning

Some rugs cannot swim: fugitive dyes, brittle old foundations, pieces that fail the water test outright. For those few, compound cleaning at low moisture does the work instead, applied by hand across the pile in patient, unhurried sections.

Testing decides it and nothing else does, because water cleans deeper and the bath remains our first preference. When immersion would genuinely risk a rug, the dry method works within safe limits, on the same floor and under the same eyes.

  • Reserved for test failures
  • Sectioned, careful work
  • Same hands, same standard

Water Damage Restoration

A tank overflow, a burst pipe, storm water across the back step: a soaked rug opens a race against mould at once, and the opening days decide the winner. Out here the water usually wins unless somebody moves quickly.

So move quickly and book the moment it happens. The order of work is drying first, washing second, honest verdicts throughout, and every affected piece is assessed at Yatala before any cost is agreed, so the decision stays informed and yours.

  • Book straight away
  • Dry first, wash second
  • Verdicts before commitment

Mould Rug Cleaning

Valley fog and a stored rug are all mould needs to set up shop. The grey bloom on top is just the visible portion; the colony proper lives down in the foundation, feeding on whatever the pile has stored for it.

The antimicrobial immersion takes out the growth, the spores and the supply that feeds them, all in one pass, and drying the piece right through takes back the damp that made it welcome. Wiping the surface changes only the view, never the outcome.

  • Colony out, cause out
  • Antimicrobial bath included
  • Dried past relapse

Rug Moth Treatment

Moths choose the quiet corners of quiet houses: under the sideboard, the rolled spare in the shed, the wool nobody moves between March and November. The bald tracks show long after the feeding began, usually when the furniture finally shifts.

One treated pass through the bath ends egg, larva and adult together and carries the evidence away with them. The storage pointers we send home with it keep the household's remaining wool off next season's menu.

  • Every stage ended
  • Evidence washed away
  • Storage advice included

Stain Protection

A finishing treatment goes on after the wash finishes, built to slow absorption right down. The next spill waits at the surface where a towel can still claim it, instead of bonding with the fibre while you fetch one.

On a rug that lives with dogs, boots and firewood, protection is cheap insurance against expensive accidents. The wool's look and feel stay just as they were, and future incidents mostly end in a quick blot and a shrug.

  • Applied after the wash
  • Look and feel untouched
  • Spills stay on the surface

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Winn Road to Computer Road

Our Brisbane office, and the place the washing actually happens

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street handles enquiries and bookings. The washing itself happens at Yatala and only at Yatala.

A valley rug's route south

Collected in Mount Samson, washed at YatalaRolled at the gate on the rural run, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
65 to 80 minutes, gate to bathWinn Road to Dayboro Road, Petrie next, then the Gateway and the M1 south, about 72 kilometres all up.

Nobody makes that drive themselves. Mount Samson books onto the Samford and Dayboro rural run, pickup and delivery cost nothing on that scheduled run, and the window settles as soon as that day is locked.

A mountain, a school, a hall

Three fixtures of the Mount Samson valley

A small district with a long memory. These three carry most of it.

Buran, the wind mountain

The peak the locality is named for; its older name means wind.

What the wind sends down is dust, and dust ends up in rug pile. Our wash floor takes the valley back out of the wool, and the rural run carries the rug home dry.

Mount Samson State School

Teaching the valley since 9 August 1880, now on its third name.

An institution that adapts without leaving is our favourite kind. Twenty-nine years in, we still wash every rug the same way, by hand, and we still collect from this valley for free.

The hall on Winn Road

The Samsonvale and Districts Public Hall actually stands in Mount Samson.

A hall kept standing by steady maintenance makes our argument for us. Wash a good wool rug properly every few years and it will outlast the sofa it sits beside.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Mount Samson

Rated 4.9 from 8 customersaround Mount Samson, collected directly from our customers after every clean.

on 28 Jun 2024
Easy pickup for our synthetic rug in Mount Samson
The free door-to-door pickup made a bigger difference than I expected in Mount Samson. Premier collected our synthetic rug, kept the quote clear and brought it back brighter.
Emma Johnston
from Mount Samson
on 18 Feb 2023
Moth concern checked in Mount Samson
We found small bare patches while moving the antique rug. I liked that they looked at prevention as well as the clean. It gave us confidence to keep using the rug. The improvement was noticeable without looking unnatural.
Matt Butler
from Mount Samson
on 11 Aug 2021
Moth concern checked for our Oriental rug
We found wool fibres coming loose while moving the Oriental rug. They were honest about the worn areas rather than pretending the fibres would grow back. The rug feels cleaner and we know what to keep an eye on now.
Bonnie Williams
from Mount Samson
on 21 Dec 2024
Old stains are much less obvious in Mount Samson
The set-in marks on our shaggy rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Mount Samson pickup was handled well.
Oliver Ross
from Mount Samson
on 15 Apr 2025
Wine spill improved in Mount Samson
The tribal rug was mostly fine apart from one stubborn dark spill near the sofa. The whole rug looks fresher, not just the stain area. It was a good outcome for a tribal rug that gets normal household wear.
Sofia Ross
from Mount Samson
on 19 Aug 2020
Easy pickup for our wool rug in Mount Samson
I wanted the wool rug handled carefully, not rushed through. After the full wash it felt soft underfoot and no longer had that old-room smell. The Mount Samson pickup was handled well.
Claire OConnor
from Mount Samson
on 31 May 2026
A fresh Persian rug after the pet accident in Mount Samson
I needed the Persian rug treated properly after a pet accident. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The rug feels like it belongs in the room again. The Mount Samson pickup was handled well.
Jack Fletcher
from Mount Samson
on 29 May 2026
A practical clean for our shag rug in Mount Samson
I was careful about who I trusted with the shaggy rug. The shaggy rug came back fresher, softer and ready to use again in the lounge. It was an easy result to be happy with.
William Allen
from Mount Samson
All customers

The valley first, the wider map after

Mount Samson cards head the list. The figures beneath count every region we wash for.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The rural run's other gates

Collected on the same valley day

One scheduled rural run threads these localities together.

Good to know

Mount Samson rug questions, answered straight

How is the price worked out for a Mount Samson rug?

The rug itself decides: size, fibre and condition write the figure, and the inspection makes it exact. Once quoted, it does not move. Pickup and delivery ride free on the rural run, and when a piece will not justify washing, we say so before anything starts.

A dog has urinated on the big wool rug. Can that be fixed properly?

Yes, because the repair happens at the right depth. Urine settles in the foundation, so that layer is flushed in the bath, the residue neutralised by enzymes at the source, and complete drying leaves humid weather nothing to wake up. Surface sprays only ever treat the top of the problem.

Do you collect from Samsonvale and Cedar Creek on the same day?

Same run, yes. One scheduled rural day covers Mount Samson along with Samsonvale, Cedar Creek, Closeburn and the Samford district, so neighbouring properties can book together, and every rug added to the first earns $20 off.

Our living room rug is enormous. Is it too big for you?

No. The Yatala floor was set up for exactly these pieces, and oversized wool is a normal week for us. The driver sorts the lift with you at the gate, the bath takes the rug whole, and the drying room carries it through the foundation before the trip home.

By spring the rug smells like the wood heater. Is that removable?

Completely. Smoke and ash compounds sink to the bottom of the pile where airing cannot follow, and the immersion wash dissolves them out of the foundation. The rug comes back with no smell to it at all, which is what clean actually smells like.

How does pickup work at the end of a long gravel drive?

Exactly as it does anywhere else: lodge the form, roll the rug up, and the driver still makes the trip to your door on the scheduled run. Gates, dogs and gravel are standard fare on the rural day, and your window is set once that day's list is drawn.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Scroll to Top