Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Acreage blocks along Cedar Creek, postcode 4520

Rug Washing
Closeburn
, Under
Its Second Name
Since 1901

This district answered to Cedar Creek before the railway renamed it, and its acreage homes still live close to the land either way. Premier Rug Cleaning collects rolled rugs at Closeburn doors on the scheduled valley day, hand washes them at Yatala, and brings them back dry through every layer.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Paddock grit and animal hair floated out of the pile, not brushed over
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Settled before the van moves

A firm figure for the valley's big wool

People who run acreage keep a close eye on what things cost, and we quote the same way. Tell us the rug's size, fibre and trouble on the form and the price comes back firm. Approve it and the rug joins the next Samford-district run, gets a full immersion hand wash at our Yatala facility, and returns on a later pass through the valley.

Free pickup and deliveryThe Samford-district day covers every gate off the road
Inspected and quoted firstSize, fibre and honest condition set the number
Hand washed, never machine scrubbedValley dust and dog hair rinsed out at Yatala
$20 off every extra rugThe mudroom runner joins the lounge wool for less
48 hour re-wash guaranteeTwo days to speak up and the wash goes again free
What happens next
  1. 1
    The driver collects the rolled rugFrom the door, however long the drive in
  2. 2
    Inspection and an honest quoteThe figure locks before any water touches it
  3. 3
    Hand washed at YatalaImmersed whole and rinsed until clear
  4. 4
    Home again in about 7 daysBack through the valley with a dry backing
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Farmhouses, horse paddocks and modern acreage builds

Rug Cleaning Closeburn, From the Long Driveways In

Acreage blocks, farmhouse habits

Closeburn runs to 11.4 square kilometres and roughly 562 people, which tells you most of what matters: big blocks, long drives off Mount Samson Road, sheds, horses, and houses built for space. Older farmhouses still stand among the modern acreage homes, and the rugs inside follow the same pattern. Large wool pieces anchor open-plan living rooms, harder-working rugs sit where boots and dogs come through, and a few inherited rugs have followed families out from the city. Premier Rug Cleaning has been hand washing rugs like these for 29 years, and before anything is booked we tell you plainly what the rug does and does not need.

Full immersion at Yatala dissolves what the valley put in, and controlled drying sends the rug home with a dry backing, which is the part that actually stops the smell returning.

Creek country keeps its damp

The valley adds its own load. Cedar Creek country traps cool air at night and holds humidity after summer storms, and a house shaded by big eucalypts dries slowly. A rug absorbs that slow damp into its foundation, where it sits out of sight and feeds a musty smell long before anything shows on the surface. Add the grit that acreage life grinds in daily and vacuuming alone falls well behind.

A district that maintains what it values

This district has answered to two names, keeping Cedar Creek's until the railway station renamed it Closeburn in 1901, and it has kept its institutions the same way it kept its identity: by looking after them. The 1925 public hall still works because generations decided it should. That is the local philosophy, and it is ours. A good wool rug maintained with an honest wash every couple of years is a fifty-year rug, and the assessment before each wash tells you truthfully whether the work is worth doing. Around here, that answer is respected.

CloseburnMount SamsonSamford ValleyYugarand the farm gates off Mount Samson Road
Every service, off Mount Samson Road

Twelve services for the district with two names

Big wool in open-plan acreage builds, mudroom workhorses, the inherited rug that came out from town. Collected on the valley day, hand washed at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Closeburn

The full working-property service: dry grit dusted out, a hand wash by full immersion at our Yatala facility, controlled drying to the backing and a final groom. Collected rolled at the door on the scheduled Samford-district day.

A Closeburn rug earns its dirt honestly, hair from the dogs, dust off the drive, damp from the valley air, and none of it leaves via vacuum. Dusting then immersion clears the lot from the foundation up, and the rug is home in about 7 days.

  • Working-property dirt handled
  • Quoted firmly before washing
  • About 7 days, dry backing

Rug Washing Closeburn

Our signature immersion wash for the valley's big pieces. The rug is fully submerged at Yatala, washed by hand, rinsed until the water runs clear, and dried with airflow reaching the backing, whatever the size.

Open-plan acreage rooms grow big rugs, and big rugs hide their problems in the middle where home drying never finishes. Immersion washes the whole piece through and the drying is checked layer by layer, which is why the musty stripe never comes home with it.

  • Oversized pieces no obstacle
  • Hand washed, wool respected
  • Dried through, middle included
Most popular

Stain Removal

Red wine by the fire, tea on the good rug, whatever the gumboots contributed. The fibre is identified before the mark is treated, and each treatment is matched to both.

Chemistry without identification is vandalism, because the wrong product sets a stain and can bleed the dye around it. We test, then treat, and you hear an honest forecast of the result before the work is agreed. That order never changes, whatever the mark.

  • Wine, tea, mud and mystery marks
  • Identified before treated
  • Forecast first, work second

Pet Stain and Odour

Valley dogs live well and the rugs pay for it. Accidents are flushed from the foundation in the immersion wash and the odour is ended at its source with enzyme treatment.

What soaks into a rug settles in the backing, out of reach of every spray on the shelf, and it broadcasts on humid valley mornings. Removal is the only fix that lasts: immersion clears the residue, enzymes finish the chemistry, and complete drying seals the result.

  • Cleared from the backing out
  • Enzymes end the odour
  • Valley mornings stay quiet

Odour Removal

The musty note a creek-country house feeds its rugs, wood smoke, wet dog by the fire. We dissolve the cause in a full wash and return the rug smelling of nothing at all.

Odour is the valley's signature on a rug, written in months of slow damp under the gums. Masking it is a truce; washing it out is a win. The full immersion empties the base of the rug, the rinse carries everything away, and drying through prevents the rematch.

  • Damp, smoke and dog odours
  • Washed out, not covered up
  • Dry backing stops the return

Rug Spot Cleaning

One fresh mark on an otherwise clean rug: dye tested, treated locally, groomed back so the spot vanishes rather than fading to a pale patch.

The best response to a spill is restraint: blot, do not scrub, and book promptly. Half our spot repairs are repairing the first aid rather than the accident. If local work will not do the job we say so and quote the full wash before anything is decided.

  • Fresh marks treated in place
  • Dye tested every time
  • Straight advice on scope

Rug Steam Cleaning

Hot water extraction for the utility rugs: mudroom runners, shed pieces, the synthetic the dogs claimed as their own. Fast, effective and confined strictly to the rugs it suits.

Steam is honest work on machine-made synthetics and quiet damage on handmade wool, so the assessment sorts every booking first. The good pieces are steered to immersion with the reasoning explained, and the workhorses get their quick refresh on the same valley schedule.

  • Utility and synthetic rugs
  • Quick turnaround
  • Wool protected from it

Rug Dry Cleaning

Low-moisture cleaning for rugs the dye test rules out of water: unstable colours, delicate silk, fragile foundations. Compound cleaned in controlled sections, and collected from the valley like any other booking.

When evidence says immersion is a risk, we change method rather than chance the rug. Dry cleaning is the deliberate exception, done by the same hands at the same facility, and you are told exactly why your rug earned it. No guesswork anywhere in the chain.

  • For dye-risk and fragile rugs
  • Sectioned and controlled
  • Chosen by evidence

Water Damage Restoration

Storm water through the back door, the tank overflow, the flooded shed. A wet rug in valley humidity is on a short clock, so book the day it happens and let Yatala triage.

Creek-country damp gives mould a head start, and every waiting day costs options. The rug is assessed on arrival, dried in controlled conditions, washed and treated in the correct order, and you get a plain verdict for each piece before any cost is agreed.

  • Triage on arrival
  • Dried before it is washed
  • Verdict before spend

Mould Rug Cleaning

The grey bloom on the stored rug, the musty patch under the sideboard that never moves. Houses under big gums grow mould quietly, and we remove the colony together with the damp that has been feeding it.

Mould survives wiping because the colony roots in the foundation. The antimicrobial immersion wash removes growth, spores and food source in one pass, and drying the rug through to the backing removes the conditions. Fixed properly, it stays fixed.

  • Rooted colony removed
  • Antimicrobial full wash
  • Conditions removed too

Rug Moth Treatment

Moth grubs love a quiet district: wool stored in spare rooms, the good rug rolled away for summer in the shed. We treat every life stage at the facility and wash the evidence out completely.

Moth damage announces itself long after the eating started, so treatment has to be total: eggs, larvae and adults ended, the rug washed through, and storage habits corrected so the next generation finds nowhere to start. The advice travels home with the rug.

  • Total life-cycle treatment
  • Evidence washed out
  • Storage habits corrected

Stain Protection

An invisible barrier applied after washing that keeps the next spill sitting on the surface long enough for a towel to win. Sensible insurance for good rugs living a long way from the shops.

On a working property the next accident is a certainty with no date, and protection converts most of them into non-events. Applied to freshly washed pile it changes nothing visible, and the red wine that would have been permanent blots away instead.

  • Applied after washing
  • Invisible on the pile
  • Accidents become non-events

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down the valley, through the gap

Our Brisbane office, and the valley rug's destination

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Enquiries and paperwork run through Adelaide Street. The rugs themselves only ever travel to Yatala.

Where a Closeburn rug gets washed

Collected in Closeburn, washed at YatalaThe rolled rug leaves your door on the valley day and is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
About 70 minutes down the M1Through Samford, off the range and south down the motorway, then home again once every layer is dry.

The drive is ours to make. Closeburn is batched onto the scheduled Samford-district day with its neighbours, pickup and delivery belong to that run, and your window firms up once the day is set.

A borrowed name, a working hall, a soldier remembered

Three markers of Closeburn's valley

The station that renamed a district, the 1925 hall still earning its keep, and the park that keeps a name alive.

The Closeburn name story

The district was Cedar Creek until a 1901 railway station renamed it after a Scottish village.

A place that has answered to two names knows what it is underneath, and rugs are the same. Whatever the label says, our 29 years of hand washing start with an honest look at the fibre itself.

Cedar Creek Public Hall

The valley's community hall since 1925, and it stands in Closeburn under the district's old name.

A hall reaches its hundredth year through steady upkeep, and a good wool rug earns its decades the same way. A proper hand wash at Yatala every couple of years is that upkeep.

Sydney Cartwright Park

A quiet memorial park named for a local soldier who died as a prisoner of war.

Districts that keep faith with their history look after what matters at home too. When that includes a rug, our driver collects it rolled from the door and returns it washed and properly dry.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Closeburn

Rated 5.0 from 8 customersaround Closeburn, collected directly from our customers after every clean.

on 04 Aug 2020
Easy pickup for our wool rug in Closeburn
The wool rug was starting to make the front room feel less fresh. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Closeburn pickup was handled well.
Kirsty Nelson
from Closeburn
on 26 Jun 2024
Colours look brighter in Closeburn
They explained the process and collected it carefully from Closeburn. Our hand-knotted rug needed cleaning, but I did not want it treated like a carpet. It was one of those jobs I should have organised sooner. It came back cleaner while still looking like the same old rug. The result felt right for the age and style of the hand-knotted rug. I was glad we did not have to replace it.
Logan Chapman
from Closeburn
on 21 Mar 2021
Easy pickup for our shag rug in Closeburn
I wanted a simple, clean result for the shaggy rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Closeburn pickup was handled well.
Jacinta Scott
from Closeburn
on 08 Feb 2024
Red soil marks improved in Closeburn
Red soil on the Afghan rug would not shift with vacuuming. It still has a bit of age, but the dirty look has lifted. It was a good save for a rug we still wanted to keep.
Claudia Campbell
from Closeburn
on 14 May 2023
Easy pickup for our jute rug in Closeburn
I was expecting a distance charge because we are in Closeburn, but there was no surprise fee. The jute rug was collected and returned clean without us having to move it ourselves. I liked that the advice was honest before the work started.
Monique Green
from Closeburn
on 28 Sep 2021
A fresh silk rug after the pet accident in Closeburn
Our dog had one accident on the silk rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Closeburn pickup was handled well.
Maddison
from Closeburn
on 16 Feb 2023
Wine spill improved in Closeburn
I made the old food stain on the hallway runner worse by rubbing it with a towel. I would rather know the limits upfront than be promised too much.
Tessa Wood
from Closeburn
on 22 Sep 2025
Colours look clearer again in Closeburn
I had tried spot cleaning the Persian rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Closeburn pickup was handled well.
Isabelle Shah
from Closeburn
All customers

The district's word, then the running total

Closeburn's own cards lead. The larger figure beneath them counts every region we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Shared with the Samford district

The localities on Closeburn's run

Cedar Creek, Mount Samson, Samford Village and the rest of the valley book onto the same day.

Good to know

What the valley asks us

Our rugs live with dogs, horses and a gravel drive. Is that beyond a normal wash?

Not at all, it is exactly what immersion washing is for. Hair releases in the bath, grit sinks out of the foundation, and the rinse carries the lot away. A rug from a working property usually comes up better than its owner expects, because so much of what dulled it was sitting below vacuum depth.

The house sits under big gums and never quite dries out. Why does the wool rug smell musty by autumn?

Because the rug's foundation has been holding the valley's damp for months. Shade and overnight cool keep moisture in the base of the pile, and by the end of a humid summer it starts to announce itself. A full wash removes the absorbed moisture and everything living in it, and complete drying at the facility resets the rug to neutral.

How does collection work this far up Mount Samson Road?

Closeburn is part of our Samford-district day, batched with Cedar Creek, Mount Samson and the neighbouring localities. Book on the form, and once the run is scheduled we confirm your window. The driver collects the rug rolled from your door, and it comes home dry on a later pass through the valley, with the travel simply part of the scheduled run.

Some of these rugs are enormous. Do I need to get one ready before the driver arrives?

Just have it rolled if you can, since that is how the driver carries it. Size is no obstacle at the wash floor, where the largest acreage pieces are handled flat. The wash is priced on the rug's measurements, and you approve the figure before collection is booked.

The house dog is getting old and the mudroom rug is wearing the consequences. Does urine really wash out?

It does, fully, when the treatment reaches the source. Urine sinks through the pile and dries in the foundation, which is why the smell rides every humid morning no matter what is sprayed upstairs. The full immersion flushes those layers clean, enzymes break down what remains, and drying to the backing finishes it. The old dog keeps his dignity and the mudroom keeps its rug.

Is it worth washing a rug we inherited rather than replacing it?

Usually yes, and we will tell you plainly if not. Older wool rugs from family homes are often better made than what would replace them, and a hand wash brings back colour that decades of dry soil had muted. The assessment comes first, the verdict is honest, and nothing proceeds until you have agreed to the price.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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