Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Acreage in the trees, fog in the gullies

Rug Cleaning
Camp Mountain
,
414 Metres Up,
Washed Down at Yatala

The mountain named by gold miners keeps its air damp and its driveways gravelled, and both end up in the rugs. Premier Rug Cleaning collects rolled rugs from Camp Mountain doors on the scheduled hills run, washes them by hand at Yatala and sends them home dried through, ready for the next foggy winter.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Oversized wool and hand-knotted pieces handled as everyday work
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
No sales talk on the mountain

An honest opinion first, a price second

People who choose acreage in the trees tend to have no patience for waffle, so here is the short version. Fill in the form, and we quote the job before it starts. If a rug only needs time and a vacuum, we say that. If it needs a real wash, it rides the hills run to Yatala, gets washed by hand, and comes back completely dry.

Free pickup and deliveryUp the concrete drive on the scheduled hills day
Inspected and quoted firstFibre and dyes tested before a price is put to it
Hand washed, never machine scrubbedFog damp and gravel dust leave in the same bath
$20 off every extra rugThe hand-knotted pair travel down the range together for less
48 hour re-wash guaranteeFlag anything inside 48 hours of delivery for a free rewash
What happens next
  1. 1
    The driver collects the rolled rugRolled at the door and carried down off the range
  2. 2
    Inspection and an honest quoteFibre identified and quoted before the wash
  3. 3
    Hand washed at YatalaHand washed in the tubs, dye-safe and slow
  4. 4
    Home again in about 7 daysDriven back up dry, about a week after pickup
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
The mountain that helped build City Hall

Rug Washing Camp Mountain Takes the Long View

Pole homes and serious rugs in the trees

Camp Mountain is acreage country in the proper sense: pole homes and ranch-style houses on steep treed blocks, long concrete drives, sheds, water tanks and the odd horse arena, spread across sixteen square kilometres where the Samford Valley climbs into the D'Aguilar Range. The living areas are big, the floors are timber or tile, and the rugs are serious pieces, oversized wool anchoring open-plan rooms and hand-knotted rugs bought by people who intend to keep them for decades. Premier Rug Cleaning washes exactly that kind of rug, and has for 29 years.

The dust cuts fibre from the inside while the damp feeds mustiness, which is why a surface clean achieves so little up here.

Fog is weather that moves indoors

Mountain air sounds dry until you live in it. This range pulls down fog and damp nights most of the year, homes under heavy tree cover stay shaded and slow to air out, and fine dust off the gravel drives works into every pile. Immersion washing at our Yatala facility takes out both in one pass, and because drying is finished at the facility the rug goes home actually dry, not fog-damp under the surface.

Granite under City Hall, bananas on the slopes

The mountain got its name from 1860s gold miners who called this their mountain camp, back when maps still said Mount Daniel, and its granite went down the range to hold up Brisbane City Hall. The slopes had their turn at fame too: bananas covered every north-facing hill until the bunchy top blight ended the district's boom in a few seasons in the early 1930s. Boom, blight and reinvention is the hill-country pattern, and durability is its lesson. A well-made wool rug survives decades on the same terms, with proper care through the rough patches, and the hills run brings that care to the door on a scheduled day shared with the Samford district.

Camp MountainSamford VillageSamford ValleyFerny Hillsand every ridge road between them
The full list, collected off the range

Twelve services for rugs in the fog line

Oversized wool, hand-knotted keepers and the mudroom runner. Rolled at the door on the hills day and washed by hand at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Camp Mountain

Cleaning for people who chose the long view and bought rugs to match it.

The driver climbs the drive on the scheduled hills day, the rug travels rolled to Yatala, and it returns washed, dried through and ready for another foggy winter.

  • The long view respected
  • Collected up the drive
  • Ready for winter again

Rug Washing Camp Mountain

Range fog moves indoors through every open door, and the rug drinks more of it than anything else.

Immersion washing releases the fog's slow deposit along with the gravel dust riding in the pile, and facility drying leaves no damp core to restart the mustiness.

  • The fog's deposit released
  • Gravel dust with it
  • No damp core remains
Most popular

Stain Removal

Bore-water marks, red mud and the odd glass of shiraz each demand their own chemistry.

Identification comes before treatment and the dye test before both. What has set beyond saving is named plainly, and the whole rug is washed after so the repair vanishes.

  • Hill-country marks known
  • Tested before treated
  • Repairs vanish into pile

Pet Stain and Odour

Dogs that work the property by day claim the wool rug by the fire at night.

Their contributions sink past the pile to the backing. The bath breaks them down at that level, and the fireside spot goes back to smelling like nothing.

  • Contributions dissolved
  • Depth fully reached
  • The fireside reclaimed

Odour Removal

A faint mustiness in a mountain living room nearly always starts in the rug.

The pile has been banking fog damp for months. The complete wash closes the account, and drying through the foundation stops it reopening after the first wet week.

  • The account closed
  • Banked damp removed
  • No reopening clause

Rug Spot Cleaning

One boot mark on an otherwise clean hand-knotted piece calls for restraint, not a rebuild.

The spot is treated alone when that is the honest answer, at a cost that matches. The full bath is recommended only when the rug truly needs one.

  • Restraint over rebuild
  • Cost matches the job
  • Truth over turnover

Rug Steam Cleaning

The mudroom runner earns steam treatment several times over each winter.

Steam extraction suits durable fibres taking daily punishment. Assessment reserves it for exactly those pieces, and the serious wool always gets the slow bath.

  • The mudroom kept honest
  • Reserved for the durable
  • Serious wool goes slow

Rug Dry Cleaning

Some collected pieces up here are too fine for water, and knowing which is the skill.

Delicate weaves are identified at assessment and cleaned by low-moisture methods within what the construction allows. The piece keeps the character it was chosen for.

  • Knowing which is the skill
  • Construction respected
  • Character kept

Water Damage Restoration

A range storm can push water under any door faster than anyone reaches the towels.

Speed saves the rug. Collected promptly, dried in proper rooms before mould begins, then fully washed, most storm-soaked pieces return without a trace of the event.

  • Faster than the towels
  • Proper drying rooms
  • No trace of the event

Mould Rug Cleaning

Fog country grows mould indoors quietly, and stored rugs are its favourite start.

Caught in its first weeks, mould rinses out of the fibre altogether. Advanced growth gets an honest professional scope before any work is agreed, so the spend follows the facts.

  • The favourite start denied
  • Early growth erased
  • Spend follows facts

Rug Moth Treatment

Stored wool in a quiet pole home makes an undisturbed nursery.

The immersion treatment ends every stage in a single pass, the damage is set out plainly, and the storage advice keeps the nursery permanently closed.

  • The nursery disturbed
  • Ended in one pass
  • Closed permanently

Stain Protection

A rug that survived the drive up the mountain deserves a defence once it arrives.

Protectant applied to clean fibre slows the next accident from bonding, so spills blot away before they become history. Useful in a house of dogs and weather.

  • A defence installed
  • Spills blot away
  • Built for dogs and weather

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Off the range, down to the wash floor

Sixty-eight kilometres on the hills schedule

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Gold camps, bananas and the long view

Three stories from the mountain

The miners who named it, the boom the slopes once carried, and the lookout locals treat as their front porch.

The mountain camp name story

Named for the camp gold miners kept on the mountain in the 1860s.

A place named by people who worked it suits us well. Rug washing at Yatala is still manual work: hands, water and 29 years of knowing what each fibre will take.

The banana boom on the slopes

North-facing slopes here helped the district top Queensland's banana trade in the 1920s.

Boom, blight and reinvention is the hill-country story, and durability is its lesson. A well-made wool rug survives decades the same way, with proper care through the rough patches.

Camp Mountain lookout, D'Aguilar National Park

The lookout and recreation area on the locality's own corner of the park.

People who choose lookout country take the long view, and we take it on rugs: honest assessment first, a proper hand wash when it is due, and a rug that lasts decades rather than years.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Camp Mountain

Rated 4.9 from 8 customersaround Camp Mountain, collected directly from our customers after every clean.

on 25 Apr 2022
Easy pickup for our shag rug in Camp Mountain
The shaggy rug had become one of those jobs I kept avoiding in the front room. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Camp Mountain pickup was handled well.
Ethan Reid
from Camp Mountain
on 20 Jul 2025
Easy pickup for our sheepskin rug in Camp Mountain
I was expecting a distance charge because we are in Camp Mountain, but there was no surprise fee. The sheepskin rug was collected and returned clean without us having to move it ourselves.
Jacinta Pham
from Camp Mountain
on 08 Jun 2022
Easy pickup for our wool rug in Camp Mountain
I wanted the wool rug fresh again before putting the lounge back together. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Camp Mountain pickup was handled well.
Kelsey Black
from Camp Mountain
on 05 Jun 2021
Old stains are much less obvious in Camp Mountain
The wool rug sits where everyone notices it in the bedroom. The old stains are much softer now, and the colours look cleaner in daylight. I would use them again without overthinking it. The Camp Mountain pickup was handled well.
Daniella Tran
from Camp Mountain
on 19 Oct 2025
Pet accident sorted on our cotton rug in Camp Mountain
The pet odour in our cotton rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the hallway feels usable.
Simone Knight
from Camp Mountain
on 30 Sep 2021
Mould smell sorted in Camp Mountain
The lounge rug picked up a damp smell after a humid spell. The whole job was easier than trying to solve it at home.
Alice Williams
from Camp Mountain
on 02 Jul 2021
Cleaner family room in Camp Mountain
Pickup from Camp Mountain was simple, and the off-site clean made sense. We booked because the large area rug was making the room feel dusty. The room feels fresher now that the rug is back.
Brendan Quinn
from Camp Mountain
on 17 Jan 2022
Spill mark cleaned in Camp Mountain
They were upfront about what stain removal could and could not do. The dark spill near the sofa sat right where people looked when they came into the room. The improvement is most obvious in daylight. I would have liked a tighter pickup window, though the work itself was good.
Naomi Morris
from Camp Mountain
All customers

Down from the range, measured against every region

Camp Mountain wrote the reviews above. The figures below span the full service area.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Neighbours on the same schedule

The hills run around Camp Mountain

Samford Valley, Ferny Hills, Cedar Creek and the other localities we collect from on the range.

Good to know

Questions asked up the range

Our biggest rug is genuinely too heavy for one person. How does pickup work?

Roll it if you can and leave the rest to the driver, who handles big acreage pieces every week. If furniture is sitting on it, mention that on the form: on request, a two-person team can move it for an additional charge. Nothing about a large rug changes the process, only the space it takes in the van.

Does mountain fog really make a difference to a rug?

It does, slowly. Fog and damp nights keep interior humidity up, tree cover stops rooms airing, and the rug absorbs it all because wool is the most absorbent thing in the house. Over a year that shows up as a flat, faintly musty pile. A full wash with complete drying at our facility resets it.

We have a hand-knotted rug we are nervous about. How careful is the process?

Careful enough that we start by telling you what the rug is and whether washing is in its interest. Dyes are tested first, the wash is done by hand at Yatala, and anything fragile is flagged before work starts, not after. That honest assessment costs you nothing and binds you to nothing.

How often does your driver actually come up Camp Mountain?

On every hills run that has a booking here, which most weeks it does. Pickups batch onto that scheduled day with the Samford district, we confirm your window once the day is set, and standard turnaround is seven days. If a date is looming, there is a 48-hour express at additional cost.

Will paddock dust and dog hair actually come out, or just the surface dirt?

Both come out, because immersion washing works from the base of the pile upward. Dust and hair bind low in the fibre where vacuums stop reaching, and floating the rug in water releases them completely. It is the difference between a rug that looks cleaner and one that is clean.

Working dogs come inside on cold range nights, and the wool rug pays for it. Fixable?

Fixable. Urine, paddock mud and wet-coat smell all leave in the same immersion wash, because the bath removes them at their source instead of treating the surface. What cannot be promised is dye that acid has already altered, and the assessment names any such spot before the wash is booked. Everything else comes home neutral.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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