Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The valley the range keeps to itself

Rug Washing
Cedar Creek
:
Creek Sand Below,
Mountain Fog Above

Valley rugs live the full country life: boots, dogs, fireplaces and fog. Premier Rug Cleaning collects rolled rugs from Cedar Creek verandahs on the hills day, hand washes each one at Yatala, and brings them back up the valley completely dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Creek grit floated out of the pile before it can saw at the fibre
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Valley arithmetic, still honest

A firm quote for the valley's working rugs

This valley has run on the same deal since the 1870s: good land, honest work, nothing wasted. Washing a rug properly instead of replacing it is the same arithmetic. The form takes a couple of minutes, the price is settled before any work starts, and if a rug is not worth the wash you hear exactly that. When it is, it comes back with years added.

Free pickup and deliveryThe hills day covers the whole valley, farm gates included
Inspected and quoted firstAsh, sand and dog assessed honestly before any figure
Hand washed, never machine scrubbedCreek grit floated out of the foundation at Yatala
$20 off every extra rugFireside, hallway and verandah pieces batched together
48 hour re-wash guaranteeTwo days to say so, and the wash happens again free
What happens next
  1. 1
    The driver collects the rolled rugFrom the verandah on the scheduled hills day
  2. 2
    Inspection and an honest quoteChecked and priced before it goes near water
  3. 3
    Hand washed at YatalaFull immersion, valley dust and all
  4. 4
    Home again in about 7 daysReturned up the valley dried to the backing
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Homesteads on the creek flats

Rug Cleaning Cedar Creek, the Moreton Bay Valley

Homestead rugs in the Samford valley

First, the necessary geography: this is the Cedar Creek in the Samford district of Moreton Bay, postcode 4520, the valley below Mount Glorious, not its namesake down near Tamborine. The valley runs to rural residential living and grazing country, homesteads and modern acreage builds along the creek flats, farmhouses on the slopes, horse paddocks and long gravel drives. Living rooms are big, floors are hard, and the rugs do real work: oversized wool in front of the winter fire, runners in boot-traffic hallways, and pieces that collect creek sand, paddock dust and dog every single week. Premier Rug Cleaning exists for exactly this workload.

So Cedar Creek rugs carry damp and grit together, and the pair work as a team: the grit keeps cutting fibre while the damp feeds must.

Fog on the flats, dust in the pile

Valley country under a mountain wall means cold damp nights, morning fog on the flats and homes that dry slowly under tree cover, with gravel dust through the dry months for balance. A full wash by immersion at our Yatala facility takes out the pair of them, and the rug returns dried through to the foundation, fog or no fog.

A district that keeps what works

The valley was running as a cattle station by the mid-1850s and was cut into farm blocks in the 1870s, 200 acres for 200 pounds, and the shape those families set still holds: houses near the creek, paddocks running up to the tree line. Growth has been gentle ever since, which tells you how people here think about what they own. A good wool rug fits that thinking. Washed properly every year or two, it outlasts furniture, dogs and the occasional flood scare, and the honest assessment before each wash tells you exactly what it needs and what it does not.

Cedar CreekCloseburnSamford VillageHighvaleand every creek-flat gate between them
Every service, the length of the valley

Twelve services for rugs that work like farm dogs

Homestead wool, fireside oversizes and the runner that meets every boot. Collected from verandahs on the hills day, washed by hand at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Cedar Creek

The full valley service: dry grit dusted out first, then a hand wash by full immersion at our Yatala facility, controlled drying and a final groom. The driver collects the rolled rug from your verandah on the scheduled hills day and brings it home the same way.

Most of what ages a Cedar Creek rug is creek sand and paddock dust worked down against the foundation, below any vacuum. Dusting first and immersion second is how it actually leaves. Expect the rug back in about 7 days, fully dry.

  • Collected rolled from the verandah
  • Assessed and quoted before washing
  • Back in about 7 days, dried through

Rug Washing Cedar Creek

Our signature wash, built for the pieces valley homes actually own: big wool in front of the fire, hardworking flatweaves, the inherited rug that came out from the city. Fully submerged at Yatala, washed by hand, rinsed until the water runs clear and dried flat.

Fog country loads a rug two ways, damp in the base and grit in the pile, and a surface clean touches neither. Immersion washes the whole rug through, foundation included. It is the only method we have trusted in 29 years of nothing but rugs.

  • Full immersion, right through the base
  • Gentle on wool and inherited pieces
  • Dried completely before the trip home
Most popular

Stain Removal

Red wine by the fire, tea on the good rug, boot mud walked up the hallway. We identify the fibre before the mark, then match the treatment to both, which is why marks other cleaners abandon often shift here.

The wrong chemical fixes a stain in place and can pull the dye with it. Nothing touches a Cedar Creek rug until we know exactly what it is made of, and you get a straight answer up front about what will lift and what will only fade.

  • Wine, tea, mud and food marks
  • Dye-safe, fibre-matched treatments
  • A plain call on what will shift

Pet Stain and Odour

Working dogs, house dogs and the occasional cat who owns the place: valley pets live on the rugs. We flush the accident out of the foundation where it actually sits, then treat the odour at its source instead of perfuming over it.

A pet mark you blot at night has usually soaked through to the backing by morning, which is why the smell returns on every humid day. Immersion washing clears the whole depth of the rug, and the enzyme treatment finishes what the wash starts.

  • Accidents flushed from the backing
  • Odour treated at the source
  • Safe for the dog and the rug

Odour Removal

Wood smoke, wet dog and the musty note valley damp leaves behind. Odour lives in the base of a rug, not on top of it, so we wash the whole piece through and neutralise what the fog months put in.

Deodorising sprays sit on the pile while the source keeps working underneath. Our approach is slower and honest: dissolve what is causing the smell, rinse it away, dry the rug to the backing. The rug comes home smelling of nothing at all.

  • Smoke, damp and animal odours
  • Neutralised, never masked
  • Dry to the backing before return

Rug Spot Cleaning

For the single fresh mark on an otherwise clean rug: one spill, treated properly, without the full wash. We test the dye, lift the mark and groom the spot back into the pile.

Spot work is about restraint. Scrubbing a spill spreads it and burns the pile, and supermarket sprays set more marks than they lift. If the spot is beyond safe local treatment we say so, and the full wash price is quoted before anything is decided.

  • Single spills treated in isolation
  • Dye tested before any treatment
  • Honest advice if a wash is smarter

Rug Steam Cleaning

Hot water extraction for the synthetic workhorses: the mudroom runner, the dog's favourite flatweave, the rumpus room piece. Quick, effective and matched to rugs that do not justify a full immersion wash.

Steam suits some constructions and punishes others, which is why the assessment comes first. Where wool or a handmade foundation is involved we steer you to immersion instead, and we explain the reasoning rather than just quoting the bigger job.

  • Right for synthetics and flatweaves
  • Fast turnaround for working rugs
  • Never used where immersion is safer

Rug Dry Cleaning

Low-moisture cleaning for the rugs water would hurt: unstable dyes, fragile foundations, certain silks and antiques. The rug is cleaned compound by compound, section by section, and never soaked.

Dry cleaning is the exception in our facility, not the rule, and that is deliberate. Water washes better when water is safe. When the dye test says otherwise, this is the careful alternative, done by the same hands on the same wash floor.

  • For dye-risk and fragile pieces
  • Section by section, fully controlled
  • Chosen by test, not by guesswork

Water Damage Restoration

Storm water through the door, a burst pipe, the flooded shed where the spare rugs were stored. Move fast and most rugs survive it. We dry, wash and treat in the right order to stop rot and dye run.

A wet rug in valley humidity starts to mould in days, and the damage compounds while it waits. Call or book straight away, note what happened, and the rug is assessed the day it reaches Yatala. You get a plain verdict on each piece before money is spent.

  • Rapid assessment on arrival
  • Controlled drying stops the rot
  • Straight advice on what is saveable

Mould Rug Cleaning

The grey bloom on a stored rug, the musty stripe under furniture that never moves. Mould feeds on damp and dressing, and valley homes under tree cover grow it quietly. We kill it, wash it out and dry the rug to the backing.

Surface mould wipes off and returns, because the colony lives in the foundation. An immersion wash with antimicrobial treatment removes the growth and its food source together, and complete drying is what stops the relapse. Store the rug dry afterwards and it stays fixed.

  • Growth removed, not wiped over
  • Antimicrobial wash and treatment
  • Dried through to prevent relapse

Rug Moth Treatment

Moth grubs eat wool from the quiet parts of a rug: under the sideboard, along the wall edge, anywhere undisturbed. Country homes with stored wool see them often. We treat the infestation and wash away every trace.

By the time moth damage shows, the grubs have usually been at work for months. The treatment kills every stage of the cycle, the wash removes larvae, casings and eggs, and we show you how to store wool so they do not come back for a second course.

  • Full life-cycle treatment
  • Eggs and larvae washed away
  • Storage advice that actually works

Stain Protection

An invisible barrier applied after washing that buys you time when the next spill happens: liquid beads on the surface long enough to grab a towel instead of soaking straight in.

Protection makes the most sense out here, where the next incident is a matter of when. Applied to a freshly washed rug it does not change the look or the feel of the pile, and it turns a red wine evening from a permanent mark into a paper towel job.

  • Applied fresh after the wash
  • No change to look or feel
  • Spills blot instead of soaking

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down the valley, off the range, south

Our Brisbane office, and the wash your rug travels to

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Paperwork and enquiries live at the Adelaide Street office. The washing itself only ever happens at Yatala.

Where a Cedar Creek rug gets washed

Collected in Cedar Creek, washed at YatalaThe driver takes the rolled rug from your verandah, and it is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
About 70 minutes down the M1Off the range, across the northside and down the motorway: that is the trip your rug makes, then makes in reverse fully dry.

Nobody drives it themselves. Cedar Creek sits on the scheduled hills run with the rest of the Samford district, pickup and delivery are part of that run, and the window is confirmed once the day is locked.

Rock pools, farm blocks and falling water

Three chapters of the valley

The swimming hole everyone calls by two names, the 1870s land deal that shaped the flats, and the creek that built it all.

Andy Williams Park (Cedar Creek Park)

The valley's swimming spot, shallow rock pools off Cedar Creek Road.

Creek days end with sand and wet towels on the rug at home. The immersion wash at Yatala rinses creek grit from the base of the pile, which is the part that grinds fibre if it stays.

The valley settlement story

A cattle station by the mid-1850s, cut into farm blocks in the 1870s.

A valley that has changed this little in 150 years keeps things that last. So do we: an honest assessment first, then a hand wash that adds decades to a good wool rug instead of wearing it out.

The creek from the mountain

Rises at Mount Glorious, drops 70 metres through the valley, exits at Closeburn.

Clear mountain water is the romantic version of what we do in controlled conditions at Yatala: plenty of clean water moved through wool the careful way, then a complete dry. The creek never manages that last part.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Cedar Creek

Rated 5.0 from 8 customersaround Cedar Creek, collected directly from our customers after every clean.

on 13 Dec 2022
Easy pickup for our wool rug in Cedar Creek
The wool rug had lost a bit of life in the hallway. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Cedar Creek pickup was handled well.
Erin Thompson
from Cedar Creek
on 29 Mar 2024
Underlay made it sit better in Cedar Creek
I wanted advice on keeping the cotton rug cleaner without making it feel coated. It sits flatter now and feels safer underfoot. That small change made the room feel cleaner overall.
Lucy Gray
from Cedar Creek
on 21 Jul 2021
Easy pickup for our shag rug in Cedar Creek
The shaggy rug had been on my Cedar Creek to-do list for too long. The pickup from Cedar Creek was straightforward, and the whole process was easy.
Cameron
from Cedar Creek
on 10 Nov 2024
Damp rug refreshed in Cedar Creek
The room felt stale because of the mouldy odour in the hallway runner. They checked the rug instead of just masking the smell. A couple of faint marks remain, but the rug feels much healthier.
Tahlia Reed
from Cedar Creek
on 05 Mar 2022
Old rug protected in Cedar Creek
They collected it from Cedar Creek, treated it and explained what to watch for. The Oriental rug needed cleaning and proper advice around moth damage. The rug feels cleaner and we know what to keep an eye on now.
Lauren Webb
from Cedar Creek
on 10 Apr 2025
Careful cleaning for our shag rug in Cedar Creek
We had put this off for ages, mostly because the shaggy rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the family room.
Tessa Fisher
from Cedar Creek
on 26 Dec 2021
Easy pickup for our synthetic rug in Cedar Creek
Our dog had one accident on the synthetic rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Cedar Creek pickup was handled well.
Holly Davidson
from Cedar Creek
on 17 Feb 2026
Old stains are much less obvious in Cedar Creek
The set-in marks on our Oriental rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Cedar Creek pickup was handled well.
Joel Patel
from Cedar Creek
All customers

The valley speaks first, every region follows

The cards above came from Cedar Creek homes. The larger count below covers every run we drive.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The valley's neighbours

Pages for the localities around Cedar Creek

Closeburn at the valley mouth, Samford Valley below, and the rest of the hills schedule.

Good to know

Asked over valley fences

Which Cedar Creek is this page about? There are two of them.

The Moreton Bay one: the valley below Mount Glorious in the Samford district, postcode 4520. If you are here for the Cedar Creek near Tamborine, that is a different locality with its own page arrangements. This valley is collected on our hills run with the rest of the Samford district.

The rug in front of the fire cops ash all winter. Does that wash out?

Fine ash and flue dust settle deep into pile and give wool a grey, tired cast, and yes, immersion washing removes it completely. One honest caveat: an actual ember scorch is burnt fibre, and no wash reverses that. We will tell you plainly if a mark is soil or damage.

After summer at the rock pools the rug is full of sand. Is vacuuming enough?

Vacuuming takes the top layer and leaves the rest, because sand works below the reach of any vacuum and sits against the foundation, grinding fibre every time someone walks across. Floating the rug in a full immersion wash is what actually gets it out. That is the difference you feel underfoot afterwards.

We are well up the valley. Does the run honestly come this far?

It does. The hills run covers the whole valley on its scheduled day, farmhouse gates included, and pickups are batched onto that schedule. Book by form, the window comes through once the day is locked, and the rolled rug goes from your verandah into our van.

The young kelpie is house-training and the hallway runner is losing. Can urine be washed out properly?

Yes, and properly is the point. Urine soaks past the pile into the foundation, so surface treatments only quieten it until the next humid morning. We flush the rug right through in the wash, treat the source with enzymes, and dry it to the backing so the smell has nowhere to restart. Pup can keep learning on a clean slate.

Do Closeburn and Samford Village go on the same run as us?

They do. One scheduled hills day covers Cedar Creek, Closeburn, the Samford villages and the localities between, so family on the other side of the district can book their rugs onto the same day. Each address quotes separately, and every rug past the first on a booking saves $20.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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