Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Surf one side, Broadwater the other

Rug Cleaning Main Beach,
Where the Sand Never Stops
Moving

Half a million cubic metres of sand travel past Main Beach in a typical year and some of it ends up in your rug. We collect rolled from the lobby or the door, bathe by hand at Yatala, and return the rug dry to the foundation in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery at the top of the central run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One inspection, one figure

An honest quote for Main Beach homes and towers

A rug is measured, read and quoted before it is washed, and the number does not move after that. If a piece is not worth the work you get told at that point, not later.

Free pickup and deliveryDoor or lobby, at the top of the central run
Inspected and quoted firstCondition, fibre and dyes read before the figure
Hand washed at our own facilityNo machine touches a fine rug at Yatala
$20 off every extra rugSend the beach house and the apartment together
48 hour re-wash guarantee48 hours is the window we measure the guarantee against, and a second wash follows at no cost
What happens next
  1. 1
    Driver collects the rolled rugFrom the front door, or the lobby if you are in a tower
  2. 2
    Read, measured and quotedThe figure comes from the rug, not from a price list
  3. 3
    Bathed by hand at YatalaFull immersion, then rinsed until the water runs clear
  4. 4
    Delivered back inside a weekDry to the foundation, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Southport East until 1967

Rug washing Main Beach, on a neck of sand

A suburb with salt on both sides

Main Beach is the narrow neck at the top of the central strip: 3,998 residents across 6.9 square kilometres, with the Pacific on the east and the Broadwater on the west, and most of that area taken up by the long public ground of the Spit. Nowhere else on the coast puts open surf and sheltered water that close to the same living room. Rugs here carry both loads at once. Onshore days push fine spray and sand into apartments behind the beach, and the Broadwater side holds humid air right through summer without a breeze to shift it. The housing runs from established towers and low-rise blocks around Tedder Avenue to rebuilt prestige houses and marina-side homes, and almost all of it is hard floored. Rugs do the softening in every one of those rooms, which means they hold whatever the two waters bring in.

Sand is not dirt. It is a fine abrasive living below the pile, and the only way out is water.

Old holiday ground, rebuilt around a cafe street

This land was surveyed for holidays before it was surveyed for houses. From December 1922 the Queensland Government sold 252 leasehold blocks in stages, the Jubilee Bridge opened in 1926, and the holiday houses followed. Reclamation in the 1950s added the streets that became the Tedder Avenue pocket, and the name caught up on 1 September 1967, when Southport East was officially renamed for the beach it had always been. What that history leaves behind is an unusual mix for us to service: apartments with lift lobbies and body corporate schedules, original holiday houses that have never been pulled down, and rebuilt homes with rugs sized for rooms that did not exist twenty years ago. One driver, one run, three sets of collection arrangements. The rug itself is the same job in each case, and only the doorway and the paperwork change.

Half a million cubic metres, and where some of it ends up

The sand at Main Beach is not scenery, it is a system. The Gold Coast Seaway fixed the channel in 1986 and the sand bypassing system beside it moves around half a million cubic metres in a typical year, pumping the endless northward drift under the Seaway to feed the beaches beyond. That is the honest scale of what is in the air and underfoot in this suburb. Sand is abrasive in a way salt is not: it sits below the pile surface where a vacuum head cannot reach it, and it works against the fibre with every step. Immersion washing floats it out of the foundation, the rinse takes it away, and the rug is dried completely before it goes back through the door. Nothing is handed over damp, because damp on this coast turns into something worse inside a week.

Main BeachSurfers ParadiseSouthportLabradorand the Broadwater streets alongside them
The full service list for 4217

Twelve services, measured against your rug

Tedder Avenue apartments, rebuilt beach houses and the marina-side homes on Macarthur Parade. Every piece assessed on its merits before a drop of water is used.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Main Beach

Two hundred metres of dune stand between most Main Beach homes and open surf, so sand arrives daily. Immersion at Yatala is what gets it out of the base of a pile.

Vacuuming lifts what sits on the surface and leaves what has worked its way down, which on this street is most of it. A full bath floats the sand and salt clear of the foundation, then the rug is dried right through in our own room. Owners usually notice the colour before they notice the weight.

  • Rolled at your door or lobby
  • Quoted once, from the inspection
  • Sand out of the foundation

Rug Washing Main Beach

Washing sized for the fibres this suburb owns: designer wool for the low-rise houses, silk and viscose in the towers, and the big pieces that came with a renovation.

Between the surf and the Broadwater there is no direction salt does not arrive from. Crystals are sharp and they stay sharp, so wool wears from inside while the rug still looks presentable. Only a whole-rug bath at the correct acidity reaches that far down and dissolves them out.

  • Full immersion, never a machine
  • Correct pH for every fibre
  • Salt dissolved, not brushed off
Most popular

Stain Removal

Sunscreen on a pale wool rug, salt water off a wetsuit, red wine after a long lunch on Tedder Avenue. Identify the fibre, then choose the treatment.

Sunscreen is the local specialty and it is more stubborn than owners expect, because the oils bind into the fibre rather than resting on it. Testing settles the approach and the result gets described in two words: gone, or improved. Nothing is attempted on a piece that would not survive the attempt.

  • Fibre read before treatment
  • Dye tested every time
  • Clear answers on what lifts

Pet Stain and Odour

If the dog has been on the beach and the rug sits by the entry, this becomes a question of when rather than whether. It soaks past the pile to the backing.

Anything sprayed on top fades in days, because the material producing the smell is sitting below the pile untouched. Bathing the rug moves it out through the foundation, an enzyme stage deals with the source, and a full dry leaves nothing behind able to restart. Beach households tend to need this twice a year.

  • Flushed out at the backing
  • Enzyme treatment on the source
  • Complete dry before return

Odour Removal

The stale, seaside note a rug takes on after a summer of open doors, or the shut-in smell in an apartment nobody visits for months at a stretch.

Salt air and warm rooms manufacture their own smell over a season, and it lives well below vacuum depth. Immersion breaks it down and the water carries it off the premises. Nothing scented follows, since perfuming a coastal rug simply gives the room two smells to argue with instead of one.

  • Source removed, not perfumed
  • Rinsed out at the base
  • Neutral on the day it returns

Rug Spot Cleaning

There is a middle option between doing nothing and losing the rug for a week. On a sound piece carrying one mark, that middle option is usually the right call.

Scrubbing opens the pile and drives the edge of a mark outward, and on viscose the crushed face never rises again. We test, lift carefully, groom the area back. Where local work will not do it safely you hear so plainly, and the decision about a full bath stays entirely yours.

  • Kept local where it can be
  • Tested before any treatment
  • Honest about the limits

Rug Steam Cleaning

What suits machine-made construction is heat and suction, not a week in a bath. In the towers behind the beach that means the lobby-side runner and the spare-room piece.

Speed is what letting managers ask for and extraction delivers it, though that is a happy coincidence rather than the reason. Synthetic fibre gives up soil readily to heat and suction. Hand knotted wool does not, and it is never put through the process however tight the changeover.

  • Suited to machine-made rugs
  • Turned around quickly
  • Kept away from fine fibres

Rug Dry Cleaning

There are rugs water would ruin, and a swab finds them in seconds. Those get low moisture work: sectioned, compound-based, and nowhere near the wash floor tanks.

One bleeding colour ends the water conversation on the spot. Compound work is slower, more careful and rarely called for, which is precisely the point of keeping it available. Some antique and some silk pieces need a process built around caution, and doing less to a rug beats risking its colour.

  • For dyes that will not hold
  • Worked section by section
  • Selected on the test result

Water Damage Restoration

Three days is usually the difference between a rug that recovers and one that does not. Burst hose, storm surge under a beachfront door, water down from the unit above.

Say what soaked it when you ring. Drying and making the piece safe come ahead of everything else, the bath waits until it is out of danger, and the read on the rug's future arrives before any commitment exists on either side. Sand in the water complicates it further and is worth mentioning.

  • Ring us the same day
  • Stabilised, dried, then washed
  • The verdict comes first

Mould Rug Cleaning

It announces itself by smell weeks before it shows. In a beach house that generally means the corner behind a sideboard, or the strip a rug shares with a cool wall.

Two things have to leave: the growth itself and the damp sustaining it. The bath removes what has grown along with what fed it, the rinse clears the remainder, and drying the piece right through denies it any reason to return. Pieces found early enough generally come back without losing anything.

  • Reached underneath the pile
  • Antimicrobial bath and rinse
  • Conditions removed as well

Rug Moth Treatment

Moth grubs eat wool in the quiet places, under the bed and along the wall line, and a beach house rug left over winter is exactly the quiet they want.

Damage is always older than its discovery, usually by a season. One treated bath closes the whole thing out and washes away what the grubs left, and the true loss becomes visible for the first time. Beach houses that sit shut over winter earn the storage conversation as well, because winter is when it starts.

  • The full cycle ended
  • Casings and dust washed out
  • Winter storage explained

Stain Protection

A clear finish is the last thing applied on our floor, and its only job is delay: the next spilt glass waits up on the pile instead of sinking away.

The arithmetic is unromantic. A spill picked up within a couple of minutes leaves nothing behind; the same spill absorbed leaves a job. The treatment alters neither the look nor the feel of the rug, and costs it none of its handle. It simply keeps the liquid within reach.

  • Applied at the end of the bath
  • No change to look or feel
  • Keeps the spill on the surface

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Sea World Drive to the motorway

Our Gold Coast office, and the road out to the wash floor

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office is registered at Computer Road, Yatala, on the same site as the wash floor. Bookings and quotes go through the office; the rug is carried both ways by our driver.

Lobby to wash floor and back

Off the Spit and up the motorwayLoaded rolled at the top of the central run, the piece heads for full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Roughly thirty-five minutes each wayAlong the Southport side, out on Smith Street to the M1, then north to the Yatala exit, about forty-two kilometres.

The driving belongs to us. Main Beach opens the central Gold Coast loop, the collection and return ride that run, and the window is settled once the day is locked in.

Three Main Beach stories

The rename, the Spit and the sand machine

A suburb whose geography is still being engineered.

Southport East becomes Main Beach

Renamed on 1 September 1967, after the job it had always done.

A suburb named after its beach ships sand indoors every single day. Getting sand out of a rug's base is immersion work, and Main Beach is the first stop on our central pickup loop.

Sea World on the Spit

The marine park has operated on the Spit since the early 1970s and named the road.

The holiday apartments and resort-side homes at this end turn their rugs over hard between guests. A one-week turnaround with pickup from the lobby is built for exactly that pattern.

The Seaway and the sand that keeps moving

The 1986 Seaway is held open by a sand bypassing system recorded as the first of its kind.

That figure is the honest scale of the sand problem in this suburb. A share of it ends up in Main Beach rugs, and washing it out of the pile base is our ordinary daily work.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Main Beach

Rated 4.8 from 8 customersaround Main Beach, collected directly from our customers after every clean.

on 12 Jun 2024
Easy pickup for our shag rug in Main Beach
The Main Beach pickup made it realistic to finally clean the shaggy rug. The shaggy rug came back fresher, softer and ready to use again in the office. It saved us from replacing a rug we still liked.
Renee Kennedy
from Main Beach
on 21 Apr 2023
Old stains are much less obvious in Main Beach
The Turkish rug from our Main Beach home needed proper attention. The old stains are much softer now, and the colours look cleaner in daylight. That was exactly the outcome we were hoping for. The Main Beach pickup was handled well.
Kate Chapman
from Main Beach
on 03 Jul 2026
Damp smell removed in Main Beach
A pot plant left a dark water mark on the modern synthetic rug. It is clean, dry and usable again.
Hannah Wallace
from Main Beach
on 04 May 2026
Delicate rug cleaned well in Main Beach
I was mostly worried about colour movement, not just getting the Pakistani rug cleaner. They gave calm advice and did not make it feel rushed. It came back cleaner while still looking like the same old rug.
Belinda Murray
from Main Beach
on 18 Feb 2026
Easy pickup for our wool rug in Main Beach
Our Main Beach home felt ready for the wool rug to have a proper reset. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I liked that the result looked clean without being overdone. The Main Beach pickup was handled well.
Cameron Roberts
from Main Beach
on 20 Jul 2023
Easy pickup for our Oriental rug in Main Beach
I was fairly fussy about this rug, mostly because the Oriental rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the lounge.
Joel Patel
from Main Beach
on 11 Jun 2023
Careful clean before install in Main Beach
The viscose rug was too good to risk with a rushed clean. It was returned in time and presented well. The quote changed slightly after inspection, but it was explained clearly.
Monique Fisher
from Main Beach
on 01 Jan 2024
A fresh Turkish rug after the pet accident in Main Beach
Our Main Beach home felt ready for the Turkish rug to have a proper reset. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The communication made the whole thing feel simple. I liked that the advice was honest before the work started.
Blake Smith
from Main Beach
All customers

The Spit end first, then the whole coast

The cards above were left by Main Beach customers. The larger count runs across every suburb our vans collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The top of the run

Suburbs collected alongside Main Beach

The same scheduled day covers these neighbours.

Good to know

Main Beach questions, answered plainly

What does it cost to have a Main Beach rug cleaned?

The rug decides it, through its size, its fibre and the state it arrives in, so the inspection happens before the quote. The figure holds from there, with the collection and the return already inside it. A piece that will not repay the work is named at that point rather than quietly taken on.

There is sand in the rug but it does not look dirty. Does it need washing?

Almost certainly. Sand sinks below the pile surface within weeks and stays there, and it cuts fibre every time the rug is walked on. You will feel it before you see it. Immersion washing floats it clear of the foundation, which is the only place it can actually be removed from.

Can you work around a beachfront body corporate or a booked service lift?

Yes. Between the towers behind the beach and the resort-side buildings, this end of the coast is where we do most of our lobby collections. Give us the building name when you book and the lift or loading window is arranged before the driver arrives.

Our dog urinated on the hall rug after the beach. Can the smell be removed?

That depends on how deep it went, and it always goes deeper than people expect. Urine passes the pile and rests in the backing, so a household product is working in the wrong place entirely. The bath washes the backing clean, enzymes finish the chemistry, and any change in the colour is described at inspection.

Do you collect from Southport, Surfers Paradise and Labrador as well?

Yes, all three sit on the same scheduled central run as Main Beach, along with the Broadwater streets between them. Rugs from more than one address can travel together on the day, and every rug after the first is $20 off.

Can a rug be cleaned faster than a week between guests?

Yes. The 48-hour express option runs at additional cost and exists for exactly this situation, where a booking calendar leaves no room at all. Standard turnaround stays about 7 days. Either way the rug arrives dried right through rather than dry only where you can feel it.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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