Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Where the valley road keeps going

Rug Cleaning Laceys Creek,
the Deep End
of the Valley

Rug washing for the selections and forest-edge blocks past Dayboro: serious wool collected rolled from the verandah, bathed by hand at our Yatala facility, and driven back up the valley completely dry. The run comes all the way out, and it costs you nothing.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup to the end of the valley road
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
The figure holds, even out here

One honest number for deep valley wool

Distance never inflates the price and guesswork never sets it. The rug is inspected, the quote is fixed, and the rural run carries it both ways free.

Free pickup and deliveryTo the end of Laceys Creek Road and back
Inspected and quoted firstNo number until the rug has been read
Hand washed, never machine scrubbedValley wool gets the patient bath at Yatala
$20 off every extra rugThe whole homestead's rugs can share one trip
free re-wash guaranteeTwo days to raise a concern, rewashed free
What happens next
  1. 1
    The driver collects the rolled rugFrom the verandah, however far up the road
  2. 2
    Inspection and an honest quoteCondition read fully, one number, no drift
  3. 3
    Hand washed at YatalaImmersed and worked slowly, rinsed clear
  4. 4
    Home again in about 7 daysUp the valley again, dry through the weave
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Past the last streetlight

Rug washing that reaches Laceys Creek

The deep valley's serious rugs

Laceys Creek is where the Dayboro valley stops pretending to be suburban: 89.9 square kilometres of creek flats, forest and range country holding 280 people, with the high ground climbing away into the national park toward Mount Glorious. Homes out here are chosen, not defaulted to: homesteads on old dairy selections, modern builds on forest-edge blocks, horse properties with drives long enough to have weather of their own. The living rooms are the heart of these houses, and the rugs in them are serious: big wool in front of the fireplace, runners down long hallways, pieces that deal with boots, dogs and the valley's permanent film of fine dust. Nobody out here owns a decorative rug. They own working ones, and working rugs earn proper washing.

A valley school taught here for 65 years by doing fundamentals well and turning up. We can work with a standard like that.

Fog, storm, dust, repeat

The deep valley concentrates the district's weather. Fog pools along the creek on cool mornings and holds until the sun clears the ridge, the range drags summer storms through with little ceremony, and the dry stretches between turn every gravel road into a dust source. A rug in this cycle never gets a rest: damp presses moisture into the pile for weeks, dust settles into the damp, and the two compact steadily toward the foundation. By the time a rug looks tired, the base of its pile is carrying years of bound grime that no vacuum has ever touched. The Yatala bath lifts that entire history back out, and the piece sits in the drying room till dry through and through, whatever the fog is doing that week.

Turning up is the whole trick

Lacey's Creek State School served this valley for 65 years, from 1898 to 1963, one small school outlasting most of the district's others by simply doing its job season after season. That is the local definition of service, and it is the one we try to meet: the rural run genuinely comes this far, on schedule, for a single rug if that is the booking. The driver collects the rolled piece from your verandah, the assessment produces one honest figure, the wash runs by hand at a pH matched to the wool, and the rug is back on your verandah inside about a week, dry right through. $20 off applies to each further rug on the pickup, and the free re-wash guarantee holds at the end of Laceys Creek Road exactly as it does anywhere else. That is the whole arrangement, and it has suited the valley for years.

Laceys CreekDayboroKing ScrubKobble Creekand every gravel drive between
All twelve, all the way out here

The full trade, up the last road

Fireplace wool, hallway runners and dog-claimed corners. The deep valley's rugs get the complete service list.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Laceys Creek

Everything a valley rug needs in one booking: dry dust taken out before water, the hand wash at Yatala, thorough drying, and the long drive home handled by us.

Rugs this far up the valley live on rotation between fog damp and gravel dust, and the rotation packs grime toward the foundation year on year. A single full bath removes what a decade of vacuuming cannot. Inspected first, one firm figure, about a week away from home.

  • The rotation broken properly
  • Inspected, then priced
  • The long drive is ours

Rug Washing Laceys Creek

Genuine immersion washing: the whole rug under water, worked by hand at the right pH for its fibre, rinsed until absolutely nothing more leaves it.

Wool responds to thorough, patient washing the way the valley responds to rain, by coming back to life. It is the method the old scourers would recognise, run to modern standards, and it has been our only way of working for 29 years. Most of what comes off these selections is wide, heavy and older than the sheds it lives beside, which suits our tubs fine.

  • Under water, not under a machine
  • Patient hands, right pH
  • Life back in the wool
Most popular

Stain Removal

Fireplace soot, spilled stock feed, the mark the possum left the night it got in. Fibre and dye get read before any treatment, without exception.

Every stain is a chemistry question and guessing is not a method. We test the dye on the rug itself, pair the treatment to it, and name in advance which marks will give way and which are permanent residents. Fireplace soot is the valley's signature mark, and lifting it without spreading it is a practised skill.

  • Soot and feed stains known well
  • Tested on the rug itself
  • Told straight before we start

Pet Stain and Odour

Valley dogs live large and the rug by the fire pays for it. What soaks in dries at the foundation, where nothing short of a bath can follow.

The immersion wash flushes the rug at full depth, enzymes neutralise what the accident deposited, and drying down to the last layer removes the moisture that would otherwise march the smell back in with each foggy morning. A deep-valley dog lives a bigger life than a suburban one, and the rug underneath it keeps the ledger.

  • Full-depth flush
  • Enzymes close the case
  • Foggy mornings stay clean

Odour Removal

Wood smoke in winter, damp air the rest of the year: a deep-valley rug holds both as a permanent faint note that no open window fixes.

The note lives at the base of the pile, so it survives airing, sprays and hope. The bath dissolves it where it hides, the rinse walks it out, and what returns to the verandah smells of nothing whatever. The deeper the valley, the longer the damp hangs about, and Laceys Creek sits at the very end of the road.

  • Smoke and damp both out
  • Fixed at the source
  • Exactly nothing, guaranteed

Rug Spot Cleaning

A lone fresh mark on solid pile is usually a contained matter: dye test first, a slow careful lift, the spot groomed to match its neighbours.

Contained means contained. We do not scrub, we do not flood the area, and we do not let a small problem become a large one. If the spot needs the full bath to resolve safely, that is presented as your choice, not our upsell. For a household ninety kilometres from the wash floor, solving a small mark locally is worth doing well.

  • Contained and kept that way
  • No flooding, no scrubbing
  • Choices, not upsells

Rug Steam Cleaning

Hot water extraction for the hard-worn synthetics: the runner where the boots live, the tack-shed office piece, the verandah rug the dogs prefer.

Steam is honest, fast work for machine mades and entirely wrong for hand knotted wool; the assessment files each piece under its proper method, reasons included, cheaper recommended where cheaper is right. The boot-room and tack-shed pieces work hardest on any selection, and steam keeps them in service. It is workmanlike cleaning for workmanlike rugs.

  • Working synthetics, fast
  • Reasoning shared openly
  • Wool takes the other door

Rug Dry Cleaning

Low moisture cleaning for the fragile few: unstable dyes, brittle old foundations, rugs the water test disqualifies. Compound applied and worked through in gradual stages.

Some rugs cannot swim and pretending otherwise wrecks them. The compound route keeps inside the rug's limits, slower and more deliberate, same hands, same floor, same standard at handover. Selection homesteads produce the occasional piece that predates its own electricity, and those never see the tub. Age is honoured here, not hurried.

  • For the fragile few
  • Deliberate sectioned work
  • Standard held either way

Water Damage Restoration

When the creek rises or the roof lets go in a range storm, a soaked rug's survival is a race against the valley's own damp.

Wet wool in this climate goes to mould in days, not weeks. Book at once, name the water, and each piece is read the day it comes off the van, its verdict stated before any cost is agreed. A creek that names the locality also floods it now and then, and rugs are usually the first casualty.

  • A race we run often
  • Dry first, wash second
  • Verdict before spend

Mould Rug Cleaning

The deep valley's fog is patient, and a rug that stays damp long enough grows a bloom that is only the visible edge of the problem.

Mould's roots sit in the foundation, so wiping the pile is theatre. The antimicrobial bath lifts the colony and its food supply out in one visit, and through-drying denies it a second season. Weeks of valley fog can seed a colony in a rug that never once got wet.

  • Theatre refused, roots removed
  • Colony and food both gone
  • No second season

Rug Moth Treatment

Selection homesteads have spare rooms, and spare rooms have quiet wool. That is the entire moth business model, running undetected for months.

The treatment closes the business at every life stage, the wash strips out every sign of them, and the guidance that rides home keeps the spare rooms shut to the next generation. Damage found is shown as found. Wool waits in these farmhouses' back rooms for decades, and the grubs treat that as an invitation.

  • Business closed permanently
  • Evidence fully washed out
  • Spare rooms defended

Stain Protection

An invisible finish applied after the wash, slowing the rug's uptake so spills idle up top rather than racing the towel.

A protected rug forgives the daily traffic of valley life: muddy paws, dropped mugs, the lot. The coat is undetectable to eye and hand, and it downgrades future disasters to wipe-ups. At this end of the valley a prevented stain saves a ninety-kilometre round trip, which is the best argument going. The wool never knows it is wearing anything.

  • Forgiveness, applied once
  • Invisible and untouchable
  • Disasters become wipe-ups

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The longest leg we drive

Our Brisbane office, and the 92 kilometres your rug covers

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the diary and the paperwork. The actual trade happens on the wash floor at Yatala.

The valley leg, explained

Collected in Laceys Creek, washed at YatalaThe rolled rug rides from your verandah to Unit 9/38 Computer Rd, Yatala QLD 4207, where it is worked by hand through a full-depth bath.
80 to 90 minutes each directionLaceys Creek Road to Dayboro, down through Petrie, then the Gateway and M1 legs south, about 92 kilometres.

Ninety-two kilometres is our commute, not yours. The booking rides the Dayboro rural run, both legs free, window confirmed once the run day is set.

Three stories from up the road

A misspelt selector, a long-serving school and the green wall

The deep valley keeps its history the way it keeps everything: quietly.

The Bullon-to-Laceys name story

Named for an 1879 selector, spelling drifted along the way.

A district relaxed about spelling is still exacting about work. So are we: honest assessment, a genuine hand wash at Yatala, and a re-wash guarantee in writing.

The Laceys Creek school story

One teacher, 65 years, 1898 to 1963.

Sixty-five years of showing up is the valley's benchmark. Our 29 years of washing rugs is still catching up, and coming out here for single pickups is how we intend to.

The forest country up Laceys Creek Road

Where the valley road runs out into D'Aguilar National Park.

Forest-edge living writes pollen, damp and dust into every rug in the house, all of it settling at the base of the pile. That base layer is exactly what our wash exists to clear.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Laceys Creek

Rated 5.0 ★ from 8 customersaround Laceys Creek, collected directly from our customers after every clean.

on 19 Jun 2026
Allergy dust reduced in Laceys Creek
The cotton rug looked clean from a distance but had a lot of dry dust. The room feels fresher now that the rug is back. For our household, that was exactly what the rug needed.
Courtney Cooper
from Laceys Creek
on 02 Sep 2025
A fresh Persian rug after the pet accident in Laceys Creek
The Persian rug in our entry had been overdue for a proper clean. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The communication made the whole thing feel simple. The Laceys Creek pickup was handled well.
Eliza Hunt
from Laceys Creek
on 18 Nov 2023
Easy pickup for our cotton rug in Laceys Creek
I had tried spot cleaning the cotton rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Laceys Creek pickup was handled well.
Poppy Porter
from Laceys Creek
on 02 May 2025
Damp rug refreshed in Laceys Creek
We stored the modern synthetic rug too long and it came out smelling damp. Pickup and return were easy, which helped because I did not want it in the car. It came back smelling fresh and dry. The job was handled about as described at the start.
Ava Harper
from Laceys Creek
on 01 Apr 2022
Good repair on the side in Laceys Creek
One side of our Oriental rug had a fraying edge that kept catching underfoot. I liked that the repair was practical rather than overdone. The repair blends well with the rest of the edge. I also liked that it came back dry and ready to lay down, not with that damp smell rugs can get after a rushed clean. I was hoping it would be fresh and usable again, not perfect.
Lauren Bryant
from Laceys Creek
on 26 Feb 2025
Careful cleaning for a delicate silk rug in Laceys Creek
The free door-to-door pickup made a bigger difference than I expected in Laceys Creek. Premier collected our silk rug, kept the quote clear and brought it back brighter.
Claudia Morgan
from Laceys Creek
on 24 Jul 2021
Easy pickup for our shag rug in Laceys Creek
The shaggy rug had become one of those jobs I kept avoiding in the nursery. The shaggy rug came back fresher, softer and ready to use again in the lounge. That was exactly the outcome we were hoping for. We are in Laceys Creek, so having it collected made the job much easier.
Tahlia Wright
from Laceys Creek
on 13 Sep 2023
Easy pickup for our wool rug in Laceys Creek
I had noticed the wool rug looking tired in the entry. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The rug feels like it belongs in the room again.
Freya
from Laceys Creek
All customers

From the valley floor, to the full tally

Deep-valley cards where they exist, then the complete count from every run below.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Up and down the valley

The districts on Laceys Creek's run

One rural round serves the valley and its ridges.

Good to know

Questions from the deep valley

Honestly, do you collect from the far end of Laceys Creek Road?

Honestly, yes. The rural run schedules the deep valley with Dayboro and its districts, the driver comes to your verandah for the rolled rug, and collection and return are free. One rug or five, the run makes the trip.

How is the cost worked out for a valley rug?

By inspection, never by phone guess. Size, fibre and condition set the number, and the number then stands. When a rug does not merit professional washing, you hear precisely that before committing to anything.

Our fireplace rug smells of smoke and dog in equal parts. Fixable?

Very fixable. Smoke and dog both archive themselves at the bottom of the pile, past any spray's reach, and both dissolve in the full bath. The rug comes home neutral, and complete drying means the valley damp cannot resurrect either smell.

The dog favours one corner of the rug. Is the damage permanent?

Usually not. Urine concentrates in the foundation, which is why everything applied from the top has failed. The bath flushes the foundation, enzymes deal with the residue, and drying removes the trigger. Any dye damage gets shown to you at assessment, honestly.

Can Dayboro and Kobble Creek neighbours join our pickup?

Yes, the whole valley shares one rural run: Dayboro, King Scrub, Kobble Creek, Armstrong Creek and the surrounding localities. Coordinated bookings work well out here, and each additional rug in the booking collects $20 off.

How many days does the valley job take?

About a week from verandah to verandah on the standard service, no different from the city; the valley leg is already built into the schedule. For something that genuinely cannot wait, there is an express lane: 48 hours, at additional cost.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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