Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A 153 metre rise between Nambour and Maroochydore

Rug Cleaning Kiels Mountain,
Quiet Slopes Above Three
Neighbours

Four and a half square kilometres of slope blocks with tree cover holding the air still. That stillness is hard on wool, so the rug goes to Yatala, gets hand washed and comes back dried right through.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the plateau run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted after a proper look

A single figure for rugs off the mountain blocks

The rug sets the price, not the address on the driveway. Size, fibre and condition are read at inspection, the figure comes from that, and both of the driver's trips up the slope are already inside it.

Free pickup and deliveryTo the door, on the plateau run day
Read before it is pricedSize, fibre and condition, at the floor
Hand washed at YatalaFull immersion, by hand, no machine involved
$20 off every extra rugThe whole house on a single collection
free re-wash guaranteeLet us know inside 48 hours of the return and the rug is washed again at no cost
What happens next
  1. 1
    Rolled and collected at the houseThe van comes up the driveway
  2. 2
    Looked over, then quotedOne figure, set from the rug alone
  3. 3
    Hand bathed at YatalaImmersed whole and rinsed until clear
  4. 4
    Delivered in about 7 daysDried right through, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
714 people, 4.6 square kilometres

Rug washing Kiels Mountain, on Woombye's plateau doorstep

A small locality on a rise between three neighbours

Kiels Mountain covers 4.6 square kilometres 9.2 kilometres southeast of Nambour and 10.4 kilometres west of Maroochydore, with its own mountain rising to 153 metres. Woombye, Diddillibah and Forest Glen surround it on three sides, which puts it inside the same Buderim plateau cluster as two of those. The population was 657 at the 2011 census, 664 in 2016 and 714 in 2021, steady growth across three consecutive counts at about 155 people per square kilometre. There is no shopping strip and no centre of its own here. Households use Woombye or Nambour for that, and the streets stay residential and quiet as a result. Being surrounded on three sides by established neighbours has kept the character of the place settled while the numbers have climbed.

No centre, no shops, no through traffic. Places like this keep their things, and the things they keep are worth doing properly.

A settler's name, anglicised around 1930

The locality takes its name from Heinrich August Keil, known as Henry, who selected land on the mountain's eastern slopes in 1880 after already becoming the first settler at Diddillibah in 1869. The spelling was anglicised from Keil's to Kiels Mountain around 1930, so the ground has carried some version of his name for well over a century. Kiel's Mountain State School operated from 23 September 1918 until 15 April 1962, and there has been no school inside the locality since. Avatar's Abode, a 99-acre retreat dedicated to Meher Baba, sits on the mountain, and Baba himself stayed there in 1958, which is an unusual thread to find running through a small plateau locality. Between the retreat, the old school site and Woombye's timber-town streets just below, this is a district with more history than its size suggests.

Higher ground, tree cover, and air that sits

The rise between Woombye and Diddillibah catches the same plateau cloud and rainfall its neighbours get, and then holds on to it longer, because tree cover on the slopes keeps the air underneath still. Flatter ground toward Maroochydore clears hours earlier. In a rug that shows up as damp held down near the foundation for weeks on end, which takes the spring out of wool, hands growth an opening and gives odour somewhere to settle that no amount of housework reaches. Nothing on a block up here will dry a large rug properly, whatever the intention. A full immersion wash strips the ground-in soil and that held humidity out together, and the drying room at Yatala finishes the piece in conditions the slope simply cannot provide. It is the one part of the job that has to happen somewhere other than where you live, and it is also the part that decides whether the rest of it lasts.

Kiels MountainWoombyeDiddillibahForest Glenand the slope roads down toward Kunda Park
Twelve services for 4559

Twelve services, written for a slope and a canopy

Higher ground than the flats around it, more tree cover than its neighbours, and no centre of its own. All three of those show up in a rug eventually.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Kiels Mountain

Four point six square kilometres on a rise of 153 metres, 9.2 kilometres southeast of Nambour and 10.4 west of Maroochydore.

Slope blocks feed a rug from outside rather than inside. Loose material washes down a driveway, dries, and walks in as a fine grit that settles low in the weave and dulls colour from underneath where nobody thinks to look. Submerging the whole rug lifts it out of the base rather than skimming the top, and the colour that comes back is usually the surprise.

  • Fed from outside, not inside
  • Dulls colour from underneath
  • Lifted from the base

Rug Washing Kiels Mountain

Hand immersion for rural-residential blocks on the slopes, ringed by Woombye, Diddillibah and Forest Glen on three sides.

Houses here tend to be individual rather than estate-built, and the rugs follow suit: bought deliberately, kept a long time, and not replaced on a whim. That is exactly the sort of piece where method matters. Fibre, dye response and the state of the backing are all settled before a rug is wet, and the bath is built for what those three tell us.

  • Bought deliberately, kept long
  • Method matters most here
  • Settled before it is wet
Most popular

Stain Removal

Driveway wash, garden soil off a slope block, and the marks that come with living somewhere with more ground than lawn.

Slope soil carries clay, and clay is the one that punishes a hurried response. Rubbing pushes it further into the weave and sets it. We swab for fibre and dye stability first, choose from what that shows, and work the smallest area that will do the job. Then you get the plain result: gone, lightened, or better off left where it is.

  • Slope soil carries clay
  • Rubbing sets it in
  • The plain result afterwards

Pet Stain and Odour

Dogs on a bushy slope block are outside all day and inside all evening, and urine ends up down in the backing.

It is not a pile problem, which is why nothing applied to the pile ever finishes it. The urine dried in the foundation and it stays live in this air. Water has to move through the whole rug to reach it, an enzyme stage has to take away what the odour feeds on, and the drying has to be controlled, because canopy air on this rise will not dry anything reliably.

  • Not a pile problem
  • It stays live in this air
  • Canopy air dries nothing

Odour Removal

Tree cover holds air still on these slopes, and still air is what turns a faint note in a room into a permanent one.

Odour needs moisture and time, and this ground supplies both. It binds to residue at the base of a pile, out of reach of any amount of ventilation, and it does not clear on its own. Immersion dissolves that residue and the rinse water removes it entirely. Nothing scented is added at the end, because a fragrance over the top is a fortnight's delay rather than a fix.

  • Still air is the condition
  • Moisture and time, both supplied
  • A delay, not a fix

Rug Spot Cleaning

On a mountain block, carrying a large rug out to a van down a sloping driveway is worth avoiding when it is one mark.

So on those jobs the work happens in the room. The fibre is tested on the floor, the affected area is treated on its own, and the pile is groomed afterwards so the section does not sit differently when light comes through the trees. Where only the bath will move it, we say that at the time instead of attempting a partial fix.

  • Worth avoiding the carry
  • Treated on its own
  • Said at the time

Rug Steam Cleaning

With bush on the boundary and a slope at the door, the entry mat here does more work than anything else in the house.

It will be machine made, and machine-made construction is what hot water extraction was designed for: heat and water through the fibre, ground-in leaf litter and grit out, back in position within hours. A hand knotted wool rug does not go through the same process at any price. Construction decides the method and we explain which applies before we begin.

  • Bush on the boundary
  • Litter and grit out
  • Wool does not go through it

Rug Dry Cleaning

Some houses on this rise have held the same rugs since long before the last of the local growth, and age changes the safe method.

Colour laid down before fixing was dependable will travel the moment it gets wet, and an aged, dried foundation will not survive being handled soaked. One swab in a corner separates those pieces out before anything is committed. From there it is compound work, taken section by section with barely any water involved at all, which draws soil up without asking a fragile structure to do anything.

  • Age changes the safe method
  • One corner swab settles it
  • Structure left entirely alone

Water Damage Restoration

Water runs downhill, so on a slope block a leak or a storm reaches further into a house than it would on the flat.

More of the rug is usually wet than the owner first thinks. Call while it is still the same day, and tell us the source, because tap water, waste water and slope run-off each open the job differently. We stabilise, dry and then assess in that order, and the verdict on whether restoring it is worth doing comes before any outlay.

  • It reaches further on a slope
  • More of the rug than you think
  • Verdict before any outlay

Mould Rug Cleaning

Canopy on the slopes holds damp under it long after the flatter ground toward Maroochydore has dried out.

That is the local mechanism, and a rug stored in a shed or a spare room on this rise is where it usually shows first. A treated bath breaks up the growth and the residue holding it, rinsing carries the whole lot out through the backing, and the room afterwards takes the moisture with it. Caught early a piece comes back whole, and we say so when one has not.

  • Canopy holds it longer
  • Growth and residue lifted
  • Whole if caught early

Rug Moth Treatment

A quiet locality with no centre means quiet houses, and quiet houses have rooms that stay shut for months at a time.

That is precisely where wool gets eaten. The insects work in undisturbed corners, behind a wardrobe door or inside a piece stood on its end, and a visible patch means the season has almost gone. A treated bath closes out the entire cycle in one visit, rinsing takes the casings and dust out with it, and only then is the damage countable. We send storage notes back alongside the rug.

  • Quiet houses, shut rooms
  • One visit, every stage
  • Finally measurable

Stain Protection

The optional finish goes on after the rinse, and on a slope block where the outdoors starts at the doorstep it is worth a thought.

It slows a liquid down before the fibre begins taking it in, which is all it does and all we will claim for it. On a floor that sees people coming in from a garden or a track, that pause is worth having. The wool's handle, its sheen and its colour are untouched. If a piece will gain nothing, you get told rather than charged.

  • The outdoors starts at the door
  • A pause, and no more
  • Told rather than charged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The regional office, and Yatala

Our Sunshine Coast office, and the floor down the highway from here

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

This is a service-area listing, so nobody calls into a shopfront. The van comes up to the house and the rug travels to Yatala for washing.

What happens once it is down the hill

Off the slope, into the bathRugs off these slopes are worked by hand in an immersion bath at Unit 9/38 Computer Rd, Yatala QLD 4207.
About an hour and forty-five each wayDown to the highway at Woombye and then the long southern run to the motorway, about 140 to 145 kilometres.

The drive is ours and it is not itemised anywhere. Kiels Mountain is collected on the plateau day with Woombye and Forest Glen, and the window is confirmed once that day is set.

Three Kiels Mountain facts

A settler's name, a retreat on the slopes, and steady growth

Three sourced facts about a small locality with no centre.

The mountain that carries a settler's name

Kiels Mountain takes its name from Heinrich August Keil, known as Henry, who selected land on its eastern slopes in 1880 after becoming the first settler at Diddillibah in 1869.

A name that has stayed with one settler's ground for more than a century is the sort of local history worth knowing before a rug from that ground ever reaches our floor.

A retreat on the mountain's own slopes

Avatar's Abode, a 99-acre retreat dedicated to Meher Baba, sits on Kiels Mountain, and Baba himself stayed there in 1958.

A property kept deliberately for six decades on ground this quiet is usually a place where things get looked after, and those are the rugs we most enjoy getting right.

Growing steadily on a very small footprint

The population went from 657 to 664 to 714 across the 2011, 2016 and 2021 census counts, steady growth for a locality of just 4.6 square kilometres.

New households on a footprint this small, between three established neighbours, are exactly the sort of quality-rug homes our Sunshine Coast run was built to reach.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Kiels Mountain

Rated 4.8 from 8 customersaround Kiels Mountain, collected directly from our customers after every clean.

on 04 Oct 2022
Easy pickup for our Turkish rug in Kiels Mountain
I was expecting a distance charge because we are in Kiels Mountain, but there was no surprise fee. The Turkish rug was collected and returned clean without us having to move it ourselves.
Sienna West
from Kiels Mountain
on 03 Jun 2021
A practical clean for our shag rug in Kiels Mountain
Sending the shaggy rug away from Kiels Mountain felt easier than trying to clean it myself. The shaggy rug came back fresher, softer and ready to use again in the office. It was an easy result to be happy with.
Claudia McKenzie
from Kiels Mountain
on 26 Jul 2023
Easy pickup for our wool rug in Kiels Mountain
The wool rug gets a lot of use in our front room. After the full wash it felt brighter underfoot and no longer had that old-room smell. The Kiels Mountain pickup was handled well.
Caleb
from Kiels Mountain
on 24 Mar 2023
Pet accident sorted on our wool rug in Kiels Mountain
The pet odour in our wool rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the office feels usable. The Kiels Mountain pickup was handled well.
Jasper Pham
from Kiels Mountain
on 12 Feb 2022
Rolled rug refreshed in Kiels Mountain
The cotton rug had been in the garage and needed a proper refresh. They collected it from Kiels Mountain and cleaned it before we put it in the new room. The stale smell is gone, and the colours look cleaner too.
Melanie Davies
from Kiels Mountain
on 18 May 2023
Protection was worth adding in Kiels Mountain
The underlay was cut to suit the rug and the room. The clean made the Scandi rug worth looking after properly. The advice made sense for how we use the rug.
Brendan Sharma
from Kiels Mountain
on 18 Dec 2025
Old stains are much less obvious in Kiels Mountain
The set-in marks on our jute rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Kiels Mountain pickup was handled well.
Angus Nelson
from Kiels Mountain
on 05 Jun 2021
Tea stain softened in Kiels Mountain
I was mainly worried about the fibres, not just the juice spill. The modern synthetic rug was mostly fine apart from one stubborn juice spill. The whole rug looks fresher, not just the stain area. The turnaround was a touch slower than planned, but the rug came back clean and dry.
Stacey Brooks
from Kiels Mountain
All customers

The plateau first, then the whole Coast

The cards above came from Kiels Mountain and the plateau around it. The larger number takes in the whole service area.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The plateau run

Collected alongside Kiels Mountain

These neighbours share the same run day.

Good to know

Kiels Mountain questions, answered plainly

Which day covers Kiels Mountain?

The plateau day, with Woombye, Diddillibah and Forest Glen. Since the locality borders all three, it is one of the easier stops on that leg. Pickup and delivery are included, the van comes up the driveway, and the window is confirmed once the day is scheduled.

Our driveway is steep and narrow. Is that a problem for collection?

Rarely. The driver rolls the rug at the house and carries it out, and steep access is normal work on this rise. If a piece is genuinely too large for one person to move safely from where it sits, tell us when you book and we will plan for it rather than turn up short-handed.

How is the price arrived at?

From what we can see when we look at the rug: how big it is, what it is made of and the condition it is in. One figure comes out of that on the spot, with both trips up and down the hill counted in, and it stays put. Where a rug will not repay the work, you hear it there and then.

The dog urinated on the rug and it smells worse in wet weather. Why?

Because damp reactivates the residue. The urine dried in the foundation under the pile rather than in the pile itself, so surface treatments have never reached it, and canopy air on this rise keeps it moist. Washing the rug right through removes that layer, an enzyme stage settles the source, and controlled drying is what stops it coming back.

Do you also collect from Woombye, Diddillibah and Forest Glen?

Yes, and from Kunda Park, Kuluin and Nambour on the same day. Neighbouring houses frequently send rugs together on this rise, which is worth doing, and every rug after the first is $20 off.

How long is the rug away for?

About a week. Where a date is fixed, the 48 hour express option is available at additional cost. Neither route shortens the drying, and given how long damp sits under canopy on these slopes, the drying is the stage that determines whether the result holds.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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