Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A school that closed twice

Rug Cleaning North Maleny,
a District With a Broken
Run

The school here opened, shut, reopened and shut again across fifty six years. Not everything on a range keeps going, and we would rather tell you when a rug has reached its own end than take the money anyway.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the hinterland range loop day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
An honest verdict first

One figure for an acreage house on the range

Not every rug is worth washing and we will say so. Yours gets opened out, assessed properly, and either quoted with one firm figure or returned with a straight explanation.

Free pickup and deliveryFrom the house, the deck or the shed
Assessed before a figure existsFoundation, fibre and colour all read
Hand washed at YatalaImmersed fully by hand, IICRC certified
$20 off every extra rugLiving room and bedrooms on one pickup
free re-wash guaranteeShould the rug disappoint once it is back in the room, call us inside 48 hours of delivery and we wash it again for nothing
What happens next
  1. 1
    Collected from the blockRolled at the door and loaded
  2. 2
    Assessed, then quotedOne figure, or a straight no
  3. 3
    Hand bathed at YatalaSubmerged whole, rinsed until clear
  4. 4
    Delivered in about 7 daysDried flat, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
710 residents, 23.2 square kilometres

Rug washing North Maleny, on the range above the township

A school history that keeps stopping

Maleny North Provisional School opened on 22 July 1897. It became a state school in 1909, was renamed Maleny North State School in 1913, and closed the following year. It reopened in 1922 and finally closed for good in 1953. Very few school histories anywhere in this fleet's research are that broken: open, shut, open, shut, across fifty six years. It is an honest record of how a small range community's fortunes actually moved rather than a tidy line of continuous growth. The locality sits three kilometres northeast of Maleny township across twenty three square kilometres, wedged between Witta, Montville, Maleny and Balmoral Ridge, and it is genuinely Blackall Range country rather than anything coastal. Population went from 621 in 2016 to 710 in 2021, a rise of a little over fourteen percent.

Some things start again and some things do not. Being able to say which is which is worth more than optimism.

Timber, wood heat, and wool that lives with both

Housing here is rural-residential and acreage, the tree-changer pattern the whole Blackall Range runs on, and that combination is genuinely hard on rugs in a way coastal housing is not. Timber floors and wood heaters mean two things at once: ash and fine soot working into the pile from above, and dry radiant heat pulling moisture out of the fibre from one direction, year after year. Wool handles that better than anything synthetic does, which is why so much of what we collect up here is wool, but handles it is not the same as ignores it. A rug that has sat beside a heater for fifteen winters has a different foundation from one that has not, and we check for that specifically before deciding whether a bath is the right idea.

Cloud, a dam corner, and a national park edge

Baroon Pocket Dam sits in this locality's northeastern corner and part of Kondalilla National Park reaches into the northwest, which is stated here as boundary fact because both of those places have their stories told properly on the pages that own them. What matters for a rug is the effect. Still water on one corner and dense forest on another, with range terrain in every direction, produce air that holds moisture all year and cloud that settles on the ground for days at a time in the cooler months. Wool in that air takes on damp faster than it gives it up. Full immersion strips ash, ground-in soil and trapped range humidity out of the base of a piece in one process, and the controlled drying room afterwards is what returns it genuinely dry rather than range dry, which is a real difference on a property where the outside air will never finish the job for you.

North MalenyBalmoral RidgeMalenyWittaand the blocks running out toward Montville
The full twelve, for 4552

Twelve services, for acreage north of Maleny

Rural-residential and acreage blocks on the Blackall Range, timber homes and wood heaters, with the dam on one corner and national park reaching into another.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning North Maleny

Twenty three square kilometres of range country three kilometres northeast of Maleny township, wedged between Witta, Montville, Maleny and Balmoral Ridge.

Some rugs come back and some do not, and knowing which is which before you charge for it is the part that matters. Each piece is opened out at Yatala and assessed on whether the foundation is still sound, then hand bathed and dried level in controlled air if the answer is yes.

  • Some come back, some do not
  • Knowing which, before charging
  • Bathed only if the answer is yes

Rug Washing North Maleny

Full immersion for range wool, the heavy pieces a cold house accumulates, and flatweaves that have spent years in front of a heater.

Range houses are harder on rugs than coastal ones and it is the heating that does it, drying fibre out from one side year after year. Foundation strength, fibre and dye are all read before the bath is mixed, the mix is made for that piece, and rinsing keeps going until the water leaves clean.

  • The heating does the damage
  • Dried out from one side
  • Until the water leaves clean
Most popular

Stain Removal

Ash tracked out of a heater, red wine on a winter night, and the dark ring a wet boot left in front of the door.

Ash is alkaline and it will keep working on a dye long after anyone has stopped noticing it is there, which is why old heater marks are often worse underneath than on top. Testing establishes what the fibre and colour will take, treatment answers the test, and each mark gets a plain verdict at the end.

  • Alkaline, and it keeps working
  • Worse underneath than on top
  • A plain verdict at the end

Pet Stain and Odour

Dogs that live outside and come in cold, a cat that has claimed the warmest corner, and the wool that has taken both without complaint.

Cold weather concentrates the problem, because the animal returns to the same warm patch of rug every night and the urine builds up in one part of the foundation. Nothing applied to the surface reaches a foundation. Immersion lifts the deposit clear of the weave, enzyme work dismantles the compounds behind the smell, and the dry closes it off.

  • The same warm patch nightly
  • It builds in one place
  • Lifted out, then broken down

Odour Removal

Wood smoke through a long range winter, damp in a closed room, and the mustiness a house takes on when cloud sits on it for a week.

Smoke and damp together are worse than either alone, because damp fibre holds smoke particles far more readily than dry fibre does, and up here you get both for months at a stretch. Washing breaks what the smell is attached to, and the rinse water carries it clear of the house. Nothing perfumed is added over the top.

  • Together they are worse
  • Damp fibre holds smoke
  • Nothing perfumed over the top

Rug Spot Cleaning

A single recent mark on a structurally sound rug can often be handled at the house, without sending the piece down the range.

Going at a mark hard is what makes it permanent, and it happens most when somebody is in a hurry. The pile comes up out of its natural direction, the edge travels outward, and the patch shows more than the original did. We test, work gently, comb the lay back down, and say directly when a full bath is the only way through.

  • It happens most in a hurry
  • Shows more than the original
  • Direct when a bath is the way

Rug Steam Cleaning

Heat and extraction are right for anything built to take them, meaning entry matting, machine-made runners and the synthetics in a studio or shed conversion.

Those come back into use within hours, which is the point when a doorway cannot be out of action. Send a hand knotted piece down that path and you have damaged it rather than cleaned it. How the rug is constructed decides the method, and we set out the reason before anything begins.

  • A doorway cannot be out of action
  • Damaged rather than cleaned
  • The reason set out first

Rug Dry Cleaning

Range houses hold pieces that would not survive a tank, often something old that came up here with a family and has been in front of a fire ever since.

Heat and time make a foundation brittle, and brittle is exactly what water finishes off. A swab on the reverse answers the question inside a minute. Where immersion is unsafe the rug is worked in compound, section by section, slowly, because a colour that has already moved is not recoverable by anyone.

  • Heat and time make it brittle
  • The swab answers inside a minute
  • Moved colour is not recoverable

Water Damage Restoration

Range rain finding a roof, a tank overflow running back into a house, or a burst line in a place nobody visits between weekends.

Up here a leak is often discovered days later, and the days matter more than the volume of water ever does. Call us as soon as it turns up and say where the water came from. Stabilising and drying come first, an honest verdict comes second, and nothing at all is chargeable before you have heard the verdict.

  • Days matter more than volume
  • Tell us what the water was
  • Nothing chargeable before the verdict

Mould Rug Cleaning

Grey spread across the back of a rug in a room that faces the dam, or along an edge where a piece meets a cold external wall.

This locality borders Baroon Pocket Dam on its northeastern corner and part of Kondalilla National Park in the northwest, so still water and dense forest are both close enough to keep the air heavy all year. A treated bath removes the growth together with the residue beneath it, and the drying room takes away the damp that permitted it.

  • Still water and dense forest
  • The air stays heavy all year
  • The damp taken away too

Rug Moth Treatment

Wool goes where nothing is disturbed, and a range property has a shed, a guest room and rugs rolled away when the heater goes on.

Rolling a wool rug away for the cold months and forgetting it until spring is the single most common route to moth damage we see up here. The chemistry goes through in the bath so nothing at any stage of the cycle survives it, and once the loose fibre has rinsed out the real extent of the loss can finally be judged.

  • Rolled away, then forgotten
  • No stage of the cycle survives
  • The real extent finally judged

Stain Protection

A clear finish available at the close of a wash, and on pale wool in a house with a heater and a full social calendar it is worth a thought.

What it gives you is about a minute of grace, and we will not claim more than that. In that minute a spill has not yet reached the base, so a cloth still gets it. Beyond the minute, nothing. No part of the rug turns waterproof, and how it feels, sits and looks is untouched by the treatment.

  • About a minute of grace
  • Beyond the minute, nothing
  • Feel and sheen stay as they were

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
An area covered, with no counter

Our Sunshine Coast office, and the floor at the bottom of the range

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

We have no premises anywhere up the range or on the coast that you can walk into. The listing shows the area our driver covers, collection happens at the property, and every rug is washed at Yatala.

Down off the range and south

Range house or cottage, one floorWhatever the block, the rug is hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around two hours, most of it descendingOff the range to the Bruce Highway and south onto the M1, roughly 130 to 138 kilometres in distance.

Getting up and down a range takes longer than the kilometres suggest and that time is ours, not yours. Balmoral Ridge and Maleny sit on the same range loop as this locality, and your window is confirmed once the loop order is set.

Three North Maleny facts

A dam on the corner, a school that stopped twice, and quiet growth

Range country whose history genuinely comes in pieces.

A dam on the doorstep, a story told next door

Baroon Pocket Dam, a rock and earth-fill embankment opened in 1989 for the region's potable water supply, sits in North Maleny's own northeastern corner, impounding Obi Obi Creek to create Lake Baroon.

A reservoir this close means constant still-water humidity reaching houses on this side of the range, and trapped moisture in the base of a rug is precisely what a full bath and a controlled dry are built to remove.

A school that opened, closed, reopened and closed again

Maleny North Provisional School opened on 22 July 1897, became a state school in 1909, was renamed Maleny North State School in 1913 and closed the following year, before reopening in 1922 and closing for good in 1953.

A record with real stops in it is worth more than a tidy one, and the same applies when we tell you whether an old rug has more life in it or has genuinely reached the end.

Growing quietly north of the township

North Maleny's population rose from 621 in 2016 to 710 in 2021, a fourteen percent increase for a rural-residential locality wedged between Maleny, Montville, Witta and Balmoral Ridge.

New range households arriving beside three neighbours we already collect from are exactly the kind of growth the hinterland loop was built to keep pace with.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about North Maleny

Rated 4.9 ★ from 8 customersaround North Maleny, collected directly from our customers after every clean.

on 17 Aug 2025
Rug sits flatter now in North Maleny
The Turkish rug kept moving on the floor and needed underlay as much as cleaning. They cleaned it first, then talked through protection and underlay. The rug still feels natural, just easier to live with.
Paige Wilson
from North Maleny
on 24 Mar 2023
A practical clean for our shag rug in North Maleny
The shaggy rug had been bothering me in the entry for weeks. The shaggy rug came back fresher, softer and ready to use again in the lounge. The rug feels like it belongs in the room again.
Annabel Nolan
from North Maleny
on 20 Jan 2023
A fresh synthetic rug after the pet accident in North Maleny
Our dog had one accident on the synthetic rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The North Maleny pickup was handled well.
Poppy Mitchell
from North Maleny
on 27 Aug 2024
Old stains are much less obvious in North Maleny
The set-in marks on our shaggy rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. We are in North Maleny, so having it collected made the job much easier.
Tahlia Chen
from North Maleny
on 07 Jan 2021
Spill mark cleaned in North Maleny
The cowhide rug was mostly fine apart from one stubborn red wine spill. The stain advice was clear before they took the rug away. The whole rug looks fresher, not just the stain area. The older areas were treated realistically, which made the final result easier to judge. The pickup helped because the rug was too bulky for my car.
Jacob Stevens
from North Maleny
on 24 May 2025
No more stale smell in North Maleny
We pulled the wool rug out of storage and it smelled too stale for the house. The process was easy, especially because we were moving furniture around. It feels like a rug we can actually use again.
Zara Murray
from North Maleny
on 22 Dec 2023
Easy pickup for our cowhide rug in North Maleny
I was expecting a distance charge because we are in North Maleny, but there was no surprise fee. The cowhide rug was collected and returned clean without us having to move it ourselves.
Sean Rowe
from North Maleny
on 29 Aug 2023
Easy pickup for our wool rug in North Maleny
I wanted the wool rug cleaned properly the first time. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The North Maleny pickup was handled well.
Kieran Bishop
from North Maleny
All customers

Cards from up here, then from everywhere else

The cards above belong to this stretch of range. The number underneath counts every customer on file.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The range loop

Collected on the same loop as North Maleny

One trip up the range covers all of these.

Good to know

North Maleny questions, answered plainly

The rug has sat beside the wood heater for years. Is it still washable?

Usually, and this is worth checking properly rather than guessing. Long exposure to radiant heat can make a cotton foundation dry and brittle, and a brittle foundation is what water finishes off. We test the reverse before any decision, and if immersion is not safe we go the low moisture route and explain why.

How is a North Maleny rug priced?

Off the rug itself. Construction, size and the state it arrives in produce the figure, and both trips up and down the range are already inside it. Inspection fixes the number and it does not move. Where a piece is not worth the outlay you get told plainly instead of invoiced.

Will you actually tell us if a rug is not worth washing?

Yes, and we would rather do that than take the work. Some rugs on this range have had enough heat and enough years that a wash will not give back what has already gone. You get the honest assessment before any money is committed, and the rug comes home either way.

The dog urinated on the rug by the fire. Can it be recovered?

Nearly always. Animals go back to the warmest spot every night, so the urine concentrates in one area of the foundation rather than spreading, and nothing sprayed on the surface reaches down there. Immersion lifts the deposit out through the weave, enzymes settle the chemistry, and controlled drying finishes the job.

Do you collect at Maleny, Balmoral Ridge and Witta as well?

All three ride the same range loop as North Maleny, along with Montville and Reesville. Households up here often have a rug in the house and another in a studio or guest cottage, and putting both on one pickup means $20 off every rug past the first.

How long is the rug away for?

Around 7 days, with the drying accounting for more of it than the wash. When a date genuinely cannot shift, there is a 48-hour express option at an additional cost. Mention the date at booking and the collection is arranged backwards from it rather than squeezed in later.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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