Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The name means a long way off, and it is

Rug Cleaning Jondaryan,
Wool Country and a Shed Built From
Whole Trees

A shed went up here between 1859 and 1861 on a frame of hand-hewn ironbark, and it is still standing. That is the standard we hold on a wool rug somebody's grandmother bought. Built properly, kept properly, and not thrown away over one bad decade.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the western Downs run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read at the wash floor, quoted there

A firm figure for a homestead a long way off

A rug from out here gets no verdict on the verandah. It rides the run down, opens flat under proper light, and the figure comes from what the piece actually is.

Free pickup and deliveryCollected on the western Downs run day
Read flat before any figureFibre, dye and foundation all tested
Hand washed at YatalaFully submerged by hand, IICRC certified
$20 off every extra rugHouse and shearers' quarters on one booking
free re-wash guaranteeAnything not right gets re-washed free of charge, provided we hear about it inside 48 hours of delivery
What happens next
  1. 1
    Collected from the propertyRolled at the house and loaded
  2. 2
    Opened flat and readOne figure, taken from the rug
  3. 3
    Hand bathed at YatalaSubmerged whole, rinsed clear
  4. 4
    Back in about 7 daysDried flat, combed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
414 residents, 197.1 square kilometres

Rug washing Jondaryan, in country that was built to outlast everybody

Five thousand sheets of iron on a frame of whole trees

The Jondaryan Woolshed was put up between 1859 and 1861, replacing a smaller shed on the same ground. It took around 5,000 sheets of corrugated galvanised iron laid over a frame of hand-hewn ironbark, with whole trees used to carry the structure, at a reported cost of about five thousand pounds. The shed is T-shaped, held 52 shearing stands across its east and west wings, and could take 3,000 sheep at once. At times as many as 88 shearers worked its boards. When it went up it was the largest shearing shed in Queensland, and it remains one of the oldest and largest working woolsheds in the country. It was added to the Queensland Heritage Register on 21 October 1992. Nobody builds like that expecting to be around to see it fail.

A rug built to last a century usually will, provided nobody cleans it cheaply enough times to break the fibre first.

A test case, and the festival that came after it

Through the late 1880s and early 1890s the Jondaryan station became a genuine test case for the newly formed Queensland Shearers Union, part of the labour conflict that ran into the 1891 Australian shearers' strike, one of the defining industrial disputes in the country's history. The boards that are now shown to visitors were the actual ground of that argument. These days the Woolshed hosts a different sort of gathering, the Jackie Howe Festival, held every year on the first weekend of September, with steam-powered shearing demonstrations, historic farm machinery, wool fashion shows and traditional country food. St Jude's Anglican Church, relocated from nearby Acland in June 2015, now stands on the grounds as a wedding chapel. It is wool country that has never stopped being wool country, which is a useful thing for a rug washer to keep in mind: the pieces we collect out here tend to be the real article rather than a decorator's approximation of one.

A long way off, and handled properly anyway

The name comes from a pastoral run first used in 1841 by Henry Dennis, and is believed to be an Aboriginal word meaning a long way off. The township itself was surveyed in June 1871, and Prince Alfred, Duke of Edinburgh, stayed overnight here on 26 February 1868 when Jondaryan was still the end of the railway line. Population has stayed small and honest, 385 in 2016 and 414 in 2021, with Jondaryan State School running since 1872 and around 47 students in recent years. That is a real township rather than a growth corridor and we are not going to describe it as anything else. What the distance means in practice is batching. Jondaryan is collected with the other western Downs stops on the one run rather than as a special trip, which is how a locality forty-three kilometres past the city keeps its pickup free and its turnaround the same as anybody else's.

JondaryanBowenvilleOakeyKingsthorpeand the farm roads either side of the Warrego Highway
The full twelve, for 4403

Twelve services, for a working township on the open Downs

A rural locality of 197 square kilometres, forty-three kilometres northwest of Toowoomba, on farming country that was a pastoral run before it was anything else.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Jondaryan

Real Darling Downs farming country, a small township on 197 square kilometres of working land, forty-three kilometres out from the city and a good deal further from anything coastal.

Distance shapes how the work runs but not what the work is. A rug from out here goes through exactly the same reading as one collected two streets from the Toowoomba CBD: fibre identified, foundation tested, dye checked, and the whole thing walked end to end before a figure is named. Nothing is shortened because the address took longer to reach.

  • Distance changes the run, not the job
  • Walked end to end regardless
  • Nothing shortened for the address

Rug Washing Jondaryan

Full submersion for the big wool pieces a grazing property collects, plus the flatweaves and hall runners that come and go around them.

Wool bought for a working homestead was generally made to survive a century, and it usually can. What kills it is not use, it is being cleaned the cheap way often enough that the fibre gives up before the weave does. A proper bath washes the piece through rather than over it, which is slower, gentler and the reason those rugs outlast their owners.

  • Made to survive a century
  • Cheap cleaning kills it, not use
  • Through the piece, not over it
Most popular

Stain Removal

Black soil walked in off the paddock, a spill at a long table, and the rust ring a metal chair leg leaves after a wet fortnight indoors.

A mark on a heavy old rug is worth more patience than a mark on a new one, because the fibre underneath it has already survived several decades and does not need chemistry thrown at it. Test first, choose the mildest thing that will actually work, and accept that some marks on a hundred-year-old piece are part of its record now.

  • Old fibre earns more patience
  • The mildest thing that works
  • Some marks are the record

Pet Stain and Odour

Working dogs in and out all day, and the one indoor corner a farm cat has claimed and defended for years.

Farm animals keep to a routine, and the routine is what does the damage, because the same square of rug takes it again and again until the base is saturated and the surface still looks passable. Nothing sprayed on can reach that far down. The bath carries the deposit out through the weave and enzymes break down what is generating the smell.

  • The routine does the damage
  • Saturated base, passable surface
  • Out through the weave

Odour Removal

A wood heater going from April, a closed-up farmhouse, and the stale note a rug takes on when a room has not been opened for a season.

There is nobody near enough out here to tell you a house has a smell, so it becomes the normal state of the room. That does not make it harder to fix. Washing releases the residue the odour is holding onto, and the rinse removes it from the property rather than pushing it into the next room along.

  • Nobody near enough to say
  • It becomes the room's normal
  • Removed, not relocated

Rug Spot Cleaning

A rug that is sound apart from one fresh mark rarely needs the trip. That job can usually be done where the rug is lying.

The damage people do with a cloth is nearly always caused by force. Force stands the pile up out of its lay, drags the mark past its own border and leaves a scuffed patch that shows from every direction in a room. Light hands and a comb put it right. Where the tank is the honest answer we say so.

  • Force is what does the damage
  • Dragged past its own border
  • Light hands and a comb

Rug Steam Cleaning

Machine-made pieces, synthetic runners and shed matting are engineered for heat and pressure, so those can go that road and be back on the floor the same day.

Correct for a rug manufactured to take it, and destructive on anything knotted by hand. Heat and pressure take the handle out of wool permanently, and there is no later process that puts it back. So the construction gets identified first, the method follows from that, and the reasoning is handed to you rather than kept behind the counter.

  • Back on the floor the same day
  • Handle taken out permanently
  • Reasoning handed over, not kept

Rug Dry Cleaning

Low moisture work for pieces that will not take water, which on a property this old often means something bought at a clearing sale or carried out from overseas generations back.

That gets settled before the rug is anywhere near a tank. A damp swab against the reverse says within a minute whether the dye is stable. Where it is not, the piece is worked in compound in small sections instead, which takes more days and is simply what it costs to hand back a rug that still looks like itself.

  • Settled well before the tank
  • A swab, a minute, an answer
  • Handed back looking like itself

Water Damage Restoration

A Downs storm getting under a door, a header tank letting go, or a line failing in a room at the far end of a big house.

The clock is the enemy on a property this size, because a wet rug can go unnoticed for days at the wrong end of a house. Ring straight away and name the source, since clean water and drain water part company from that point. We stabilise, dry, then give you a straight verdict on whether the piece is worth continuing with.

  • The clock is the enemy
  • Clean and drain water part company
  • A straight verdict, then a decision

Mould Rug Cleaning

Grey spreading underneath a rug in a shut room, or beneath a chest of drawers that has not moved since the last shearing season.

Downs winters put cold into a floor and moisture into whatever is lying on it, and growth starts on the reverse where nothing is visible for weeks. A treated bath lifts the growth and the residue it has been living on in the same pass, and the drying stage afterwards is what determines whether any of it comes back.

  • Cold floor, moisture above it
  • Weeks before anything shows
  • Drying determines the return

Rug Moth Treatment

Farmhouses have spare rooms, sleepouts and rolled wool kept for a house nobody has built yet, and stored wool is exactly what moths are after.

A rug can go into a back room out here and stay there for a decade without anybody thinking about it. That is uninterrupted dark, which is the one thing larvae need to work through a pile from the reverse. The treatment travels inside the wash so no stage of the cycle survives, and the true extent only appears once loose fibre rinses away.

  • A decade without a thought
  • Uninterrupted dark is all it takes
  • True extent appears at the rinse

Stain Protection

An optional finish added once the wash is finished, and worth weighing up on a pale rug in a house where the back door opens onto a working yard.

It gives you a short head start and no more than that. Inside those few minutes a spill sits on top where a cloth can still take it away. After that the rug behaves like any untreated piece would. What it does not do is change how the rug feels underfoot, how it hangs, or what colour it is.

  • A short head start, no more
  • A cloth can still take it away
  • Feel, drape and colour unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Two hundred kilometres of road, none of it yours

Jondaryan, and the wash floor at the far end of the highway

Directions from Jondaryan to our Yatala facility

Warrego Highway, Toowoomba Bypass and the Logan Motorwayabout 190 to 200 kilometres · roughly 2 hours 40 minutes each way
Premier Rug CleaningUnit 9/38 Computer Rd, Yatala QLD 4207
Get directions in Google Maps

Nobody out here is expected to make that drive. Jondaryan is collected with the other western Downs stops on the one run day, which is what keeps pickup and delivery free this far out, and we confirm your window once the order of the run is set.

Three Jondaryan facts

A shed of whole ironbark, a union test case, and a royal overnight stay

Wool country that has never stopped being wool country.

The Jondaryan Woolshed, built 1859 to 1861

The Woolshed was built between 1859 and 1861, replacing a smaller shed on the same site, using around 5,000 sheets of corrugated galvanised iron over a frame of hand-hewn ironbark, with whole trees used to support the structure, at a reported cost of about five thousand pounds.

A shed framed from whole ironbark trees and still standing after more than 160 years is the standard we measure ourselves against every time we hand wash a rug that has been in one family for generations.

A test case in Australian shearing history

In the late 1880s and early 1890s the Jondaryan station became a genuine test case for the newly formed Queensland Shearers Union, part of the labour conflict that led into the 1891 Australian shearers' strike, one of the country's defining industrial disputes.

A working shed that saw real industrial history and now hosts a festival built on the same shearing tradition sits right in the middle of the country our western run crosses, and it is wool at the source.

A township with a royal overnight stay on the record

The name Jondaryan comes from a pastoral run first used in 1841 by Henry Dennis, and is believed to be an Aboriginal word meaning a long way off. The township was surveyed in June 1871, and Prince Alfred, Duke of Edinburgh, stayed overnight here on 26 February 1868 when Jondaryan was still the terminus of the railway line.

A township this far out, with a royal visit in the record books and a school still open after 150 years, gets exactly the same care on our run as any suburb inside the Toowoomba city limits.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Jondaryan

Rated 4.9 ★ from 8 customersaround Jondaryan, collected directly from our customers after every clean.

on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 31 Jan 2026
Pickup made it easy in Jondaryan
The booking was simple and they did not make the pickup awkward. We had a heavy rug to move and needed the jute rug sorted quickly. The quick turnaround took pressure off the week.
Corey Field
from Jondaryan
on 09 Feb 2025
Easy pickup for our shag rug in Jondaryan
The shaggy rug gets a lot of use in our hallway. The pickup from Jondaryan was straightforward, and the whole process was easy. I liked that the advice was honest before the work started.
Scarlett Armstrong
from Jondaryan
on 11 Sep 2020
Easy pickup for our wool rug in Jondaryan
Our entry felt a bit stale because of the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Jondaryan pickup was handled well.
Toby Palmer
from Jondaryan
on 10 May 2023
Easy pickup for our Scandi rug in Jondaryan
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Jondaryan pickup was handled well.
Liam Edwards
from Jondaryan
on 15 Nov 2023
Entry rug looks better in Jondaryan
The clay dust on the Indian rug would not shift with vacuuming. The red marks are much softer now and the rug looks brighter overall. That one clean made the space feel less tired.
Aiden Sullivan
from Jondaryan
on 30 Jun 2024
Easy pickup for our area rug in Jondaryan
The free door-to-door pickup made a bigger difference than I expected in Jondaryan. Premier collected our area rug, kept the quote clear and brought it back less dusty.
Brooke Barker
from Jondaryan
on 26 Nov 2023
Old stains are much less obvious in Jondaryan
The cotton rug had been on my Jondaryan to-do list for too long. The old stains are much softer now, and the colours look cleaner in daylight. The rug feels like it belongs in the room again. The Jondaryan pickup was handled well.
Max Ross
from Jondaryan
All customers

Cards from out this way, then the whole book

The cards above came from Jondaryan addresses. The count below covers every property we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The western Downs leg

Collected alongside Jondaryan

Every one of these sits on the same western run as your property.

Good to know

Jondaryan questions, answered plainly

Forty-three kilometres past Toowoomba. Do you actually come out here?

We do, on the western Downs run day. The way it works is batching rather than a special trip: Jondaryan is collected alongside Bowenville, Oakey and the properties either side of the Warrego Highway on the one circuit. Book it in and the window is confirmed once the order of that day's run is settled.

Does the distance change what we pay?

The figure comes off the rug and nothing else. What it is made of, what it measures and what condition it turned up in. Getting it down the range and back again is our cost to carry, and it is already inside the number you are given. Nothing gets added afterwards for the kilometres.

It is an old station wool rug. Is it too far gone to bother?

Often the opposite. Heavy wool made for a homestead was built to outlast its owners, and what usually looks like ruin is decades of black soil packed against the foundation dulling everything above it. We can tell you which you have once the rug is flat at Yatala, and we say so before anybody spends anything.

A working dog urinated on the good rug in the front room. What now?

Leave off scrubbing and give us a call. Urine is at the backing inside a day, so anything done at the face just spreads the top while the source sits underneath untouched. It has to be lifted right out through the weave in a full bath, with enzymes on the odour chemistry and a controlled dry afterwards so nothing stays in the base.

Do you get out to Bowenville and Oakey too?

Both, on the same western circuit as Jondaryan, along with Kingsthorpe and Gowrie Junction on the way back in. Properties on one road often send rugs down together, and there is a good reason to: each additional rug on a booking gets $20 off.

How long will we be without it?

Plan on a week. The bath is the quick part of the job. Drying a heavy wool piece flat and evenly, without cooking it, is what takes the days, and that stage cannot be safely hurried. Where somebody has a date that will not move, there is a 48 hour express option and it carries an additional charge.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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