Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Estate streets on old farm flats

Rug Cleaning Heritage Park,
Honest About
Its Name

Heritage Park is candid about being young, and we are candid about rugs: the loungeroom workhorse in an estate home earns a real wash. Collected rolled, bathed at Yatala, home completely dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup on the central Logan run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Honest name, honest number

A straightforward quote for the family's main rug

No theatre in the pricing: the rug is inspected, one number is named, and the invoice repeats it. That is the whole procedure.

Free pickup and deliveryThe central Logan run collects at your door
Inspected and quoted firstCondition read honestly before pricing
Hand washed, never machine scrubbedThe full Yatala bath for the family workhorse
$20 off every extra rugBedroom rugs ride cheaper with the main one
free re-wash guaranteeA two-day window, then the wash happens again free
What happens next
  1. 1
    The driver collects the rolled rugRolled at your Heritage Park door on run day
  2. 2
    Inspection and an honest quoteRead honestly, then one named number
  3. 3
    Hand washed at YatalaImmersed whole and worked by hand
  4. 4
    Home again in about 7 daysBack up the motorway, dry through the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
A name chosen in 1991

Rug cleaning for the real Heritage Park

Estate streets doing family duty

Heritage Park covers 4.7 square kilometres of central Logan, about 33 kilometres south of the Brisbane CBD, with 4,930 residents at the 2021 census. Almost everything here is estate housing from 1985 onward: low-set brick on suburban blocks through the late 80s and 90s, newer builds filling the edges, and the classic arrangement of tiles through the living zones with carpet kept to the bedrooms. That layout has a consequence we see weekly: the loungeroom rug becomes the hardest-working soft furnishing in the house, catching the dogs, the kids and the school-run traffic all at once. There is no school or shopping centre inside the boundary itself; families use Yugumbir State School in Regents Park, the Browns Plains schools over the northern line, and borrow the district's shops the same way. Premier Rug Cleaning collects here on the central Logan run, and the workhorses keep coming. The workhorse earns its keep daily.

The suburb's name promises heritage. Sometimes the rug is the oldest thing in the house.

The honest version of the name

There is no colonial estate or pioneer family behind the name Heritage Park. This was farmland on the Browns Plains side until suburban development commenced in 1985, and when the new estates needed an identity of their own, the land developer proposed Heritage Park and it was formally adopted in 1991. The honest version of the suburb's heritage is Browns Plains farming country and the settler families Joseph Shirley and William George who first worked this corner of it, and the suburb wears that plainness well. We like a place that is candid about what it is, because our own pitch works the same way: 29 years of washing rugs, an honest assessment before any work, and a facility at Yatala you are welcome to ask about. Candour, it turns out, wears well on a suburb.

Farm flats, estate dust, patient grime

The old farm flats hold summer humidity, and estate streets contribute a load of their own: lawn clippings, dust from the last stages still building out, and the fine grit that family traffic walks in daily. It settles through the pile and dulls the colour long before anyone would call the rug dirty, which is exactly why the change goes unnoticed for years. The parks the estates kept, Isle Of Ely, Koala and Spurway, add their share via dogs and grass. One appointment at the tubs clears the whole account, base included, and custody ends only when the rug reads dry through, ready for its next stretch of family duty. The parks contribute their share as well.

Heritage ParkBrowns PlainsRegents ParkHillcrestand the estate streets of central Logan
Twelve services for the 4118's park side

The loungeroom workhorse gets its due

Tiled living areas, carpeted bedrooms, dogs and school traffic. One rug does most of the work here, and this list keeps it working.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Heritage Park

The full working-family treatment: grit lifted before any water arrives, the complete Yatala immersion, drying driven through the base, and a groom before the motorway brings it home.

When the living area is tiled and the bedrooms are carpeted, the loungeroom rug becomes the hardest-working soft furnishing in the house. Washing its whole construction resets years of that duty. One inspection makes the figure, and the figure does not move. Workhorses deserve stables like ours.

  • The hardest worker, reset
  • One figure, unmoved
  • Home in about a week

Rug Washing Heritage Park

Immersion done properly: the rug under entirely, hands working it at the chemistry its build requires, rinse cycles continuing until the water has nothing further to report.

Estate rugs live honest lives, dogs, kids and daily traffic, and honest living deposits residue where surface cleaning never ventures. The bath has been reaching that depth for 29 years, and the rug that comes home matches the one the shop sold you, which tends to surprise the second owners most.

  • Honest lives, deep residue
  • The bath reaches it
  • Like the rug you bought
Most popular

Stain Removal

Weekend sport, dinner mishaps, driveway grease on small shoes. Every mark is named against its fibre before treatment begins.

The wrong product welds a stain in permanently, so the test always leads. You then get the plain division: what lifts entirely, what softens into the background, and what the rug has claimed as a keepsake of the era. Workhorse rugs accumulate all three kinds, and we sort them honestly. The era's keepsakes are negotiable; the method is not.

  • Named before treated
  • The test always leads
  • The plain division given

Pet Stain and Odour

Park suburbs are dog suburbs, and dog suburbs put accidents on rugs. What lands keeps sinking until the foundation receives it, far beyond any spray's jurisdiction.

Surface products never make the depth. The bath rinses the foundation clean, enzymes dismantle what it releases, and the drying room retires the humid-night trigger for good. Ground-in grass and paw traffic exit in the same appointment. The dog is forgiven; the rug is restored.

  • The layer that matters
  • Taken apart by enzymes
  • Grass and paws included

Odour Removal

The background note a family rug builds over years of dinners, wet dogs and closed summer rooms, seated low where nothing sprayed can visit.

Households acclimatise; rugs keep transmitting. The full bath cuts the signal where it originates, the rinse water hauls the residue clean away, and the piece that returns broadcasts nothing at all. The living room feels repainted, though only the rug went anywhere. Repainted rooms start with washed rugs. Fresh air, no invoice surprise.

  • The broadcast ended
  • Years dissolved outright
  • The room feels newer

Rug Spot Cleaning

One fresh accident on an otherwise fine rug is often a local repair: dye checked, mark lifted gently, area groomed back level.

Small problems remain small under restraint: the least area that resolves the issue, the halt at the first flicker of risk. If the complete bath is honestly the wiser road, the reasoning is presented and the decision remains yours. Estate budgets appreciate the restraint. Workhorse budgets get workhorse discipline.

  • Small stays small
  • Stopped at first risk
  • You hear why, you choose

Rug Steam Cleaning

Hot water extraction across the family synthetics: playroom pieces, hallway runners, the mat stationed at the back sliding door.

Steam is good value on the right construction and refused for wool here, and assessment draws that line for every booking. Most Logan households send a mixed load, and each rug is routed to the method its build deserves. The mixed family load is our daily bread. The back-door mat knows its lane.

  • Good value, right rugs
  • The line drawn early
  • Routed by build

Rug Dry Cleaning

Compound care at low moisture for the rugs testing turns away from water: unstable colours, tired backings, older pieces that arrived by inheritance.

A refused test settles the matter, and compound cleaning inherits the work: patient hand stages inside what the rug tolerates, benchmarked against the wet floor's own standard, with the route selected by evidence and defended by nothing softer. Inheritance cases get unhurried handling. Patience is part of the price. No shortcuts survive here.

  • The test settles it
  • Measured hand work
  • Evidence decides

Water Damage Restoration

A burst flexi hose, a blocked downpipe, storm water across the patio. A soaked rug loses ground every day it waits.

Summer humidity hands mould the advantage, so the day-of call takes it back. Examination starts on arrival, drying runs in strict order, washing follows once the rug is stable, and the outlook is read to you before costs begin. The motorway shortens every emergency. The queue bends for genuine emergencies. Weekends count as days here.

  • Ground lost by waiting
  • Examined on arrival
  • Prospects before costs

Mould Rug Cleaning

Grey growth on a piece that sat out the wet season in the shed, or a stale corner where the furniture never yields ground. The roots grip the foundation.

Wiping mould relocates spores and persuades nobody. The antimicrobial course dismantles the colony and its whole supply line, then complete drying refuses any return the moisture it would need. Early cases come home carrying no trace of the episode at all. Shed seasons end at the tubs.

  • Roots out entirely
  • The antimicrobial bath
  • No trace on return

Rug Moth Treatment

Moth grubs work the quiet zones of wool, under furniture and in stored rolls, and months pass before the thinning shows.

The treatment overtakes the cycle at whatever point it has reached, the wash then lifts every egg, grub and casing away in one movement, and the storage advice riding home shields the household's remaining wool. What has already been consumed is described to you exactly, before any decision is requested. Cupboard spares deserve a check too.

  • Every stage ended
  • Carried out in the wash
  • Shown to you straight

Stain Protection

An invisible finish, added as the wash concludes, that leaves the next spill stranded at the surface where blotting can still claim it.

On the rug hosting the family's entire week, the protectant is the sheet's best-value line. Look and feel hold exactly steady, and most future accidents demote themselves to a wipe and a shrug before anyone panics. One coat, years of margin. The best-value line stays the best value. Margins this cheap rarely exist.

  • Best value on the sheet
  • Identical look and feel
  • Accidents downgraded

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Motorway east, then south

Our Brisbane office, and where the workhorse gets its bath

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the diary. The tubs run at Yatala, and every rug on this page ends up in them.

The workhorse's week away

Collected in Heritage Park, washed at YatalaRolled at your kerb, the rug rides the central Logan run to Unit 9/38 Computer Rd, Yatala QLD 4207 and takes its place in the queue.
About 30 kilometres, motorway nearly door to doorThe Logan Motorway eastbound, then the M1 southbound to our exit. Around twenty-five minutes on a clear morning.

Heritage Park slots into the same central Logan run as Browns Plains and Regents Park, which keeps both directions free and the schedule dependable. Your window arrives once the run's day is set.

Three Heritage Park stories

A chosen name, three parks and forty fast years

A young suburb that knows exactly what it is.

The name the developer chose

Heritage Park sounds old, but the name was adopted in 1991.

We like a place that is honest about what it is. Our version: 29 years washing rugs, an honest assessment before any work, and a Yatala facility you are welcome to ask about.

Three parks the estates kept

Isle Of Ely Park, Koala Park and Spurway Park break up the brick.

Park suburbs are dog suburbs, and dog suburbs are rug suburbs. Pet accidents, ground-in grass and paw traffic all leave in the bath, not with a surface clean.

Paddocks in 1985, five thousand people now

Development began in 1985; the 2021 census counted 4,930 residents.

A suburb this young furnishes as it goes, and the first serious rug in a house deserves its first serious wash: candid assessment, the complete soak, home again dry inside the week.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Heritage Park

Rated 4.9 from 8 customersaround Heritage Park, collected directly from our customers after every clean.

on 18 May 2022
Careful cleaning for our shag rug in Heritage Park
The shaggy rug had lost a bit of life in the family room. The shaggy rug came back fresher, softer and ready to use again in the front room. The communication made the whole thing feel simple. We are in Heritage Park, so having it collected made the job much easier.
Tamara Knight
from Heritage Park
on 16 Aug 2022
A fresh hand-knotted rug after the pet accident in Heritage Park
I booked from Heritage Park because the hand-knotted rug was overdue. The pet stains were the main worry, and they flushed the smell out instead of just masking it. That was exactly the outcome we were hoping for. The Heritage Park pickup was handled well.
Laura Lane
from Heritage Park
on 28 Aug 2021
Rug sits flatter now in Heritage Park
We asked about protection because the viscose rug sits where the kids eat snacks. They cleaned it first, then talked through protection and underlay. The advice made sense for how we use the rug. The job was handled about as described at the start.
Freya Cross
from Heritage Park
on 28 Oct 2022
Easy pickup for our wool rug in Heritage Park
Our office felt a bit stale because of the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Heritage Park pickup was handled well.
Jess Anderson
from Heritage Park
on 11 Jan 2026
Tassels repaired neatly in Heritage Park
Our vacuum had pulled at the thin fringe on the Turkish rug. Pickup from Heritage Park was easy, and the repair was handled with care. The ends look neater and the rug sits better in the room.
Julia Barker
from Heritage Park
on 26 Mar 2025
Colours look clearer again in Heritage Park
I booked because the Persian rug was no longer looking its best. The old stains are much softer now, and the colours look cleaner in daylight. The rug feels like it belongs in the room again. The Heritage Park pickup was handled well.
Chelsea Miller
from Heritage Park
on 11 Feb 2024
Storage smell gone in Heritage Park
I wanted to use the lounge rug again, but the boxed-up odour was too strong. I was trying to avoid the usual cycle of spot cleaning and hoping for the best. The process was easy, especially because we were moving furniture around. The refresh made it feel part of the house rather than something from storage. I also liked that it came back dry and ready to lay down, not with that damp smell rugs can get after a rushed clean. It was handled with more care than I expected.
Rachel Bryant
from Heritage Park
on 07 Apr 2025
Easy pickup for our designer rug in Heritage Park
We had put this off for ages, mostly because the designer rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the nursery.
Ryan Douglas
from Heritage Park
All customers

Central Logan's word, then the full count

The cards above come from Heritage Park homes. The count below belongs to the entire service map.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The central Logan spread

Suburbs on Heritage Park's run

One scheduled day serves this cluster of estates.

Good to know

Heritage Park rug questions, plainly answered

How does pricing work for a Heritage Park rug?

Whatever the inspection concludes: size, fibre and true condition make the figure, and the figure survives to the invoice untouched. The central Logan run does the transport for nothing, and a rug past the point of sense is named at assessment rather than laundered for the fee.

The dog has ruined the loungeroom rug more than once. Worth another wash?

Almost always, and far cheaper than a replacement. The accidents live in the foundation where retail sprays never reach, so the bath cleans that layer directly, enzymes finish the neutralising, and the drying room confiscates what humidity would revive. Candid assessment opens the job, as always.

Can Browns Plains and Regents Park rugs share our booking?

Yes, one scheduled day covers the district's estates together. Extended families merge bookings routinely, and the $20 discount on each rug after the first makes the shared van worth organising.

The colour seems flatter than when we bought it. Estate dust?

Very likely. The building stages produce fine dust for years, family traffic treads it in, and humidity cements it below the surface where vacuums cannot argue with it. It mutes colour evenly and invisibly, and the bath brings the original shade back up from the base.

Is a bedroom rug worth adding to the booking?

Usually yes, and the arithmetic is friendly: $20 off every rug after the first, one van, one bath, one drying room. Most households send two or three pieces once the first comes home and resets their expectations.

How quickly can the rug come home if we have visitors coming?

Standard service occupies about a week. Fixed dates suit the 48-hour express, which carries its own pricing, and both speeds finish at the same gate: a rug reading dry right through before it goes anywhere.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Scroll to Top