Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

229 residents, seven boundaries

Rug Cleaning Eviron,
a Small Place Carrying Something
Large

Two hundred and twenty nine residents, and the cemetery the whole shire uses sitting on Eviron Road. Around it, quiet valley farmland where damp gets into the base of a rug and stays there.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the lower valley run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Done once, properly

One rug, one process, and nothing subcontracted out

Everything happens under one roof and with one team. The person who collects the rug works for us, the wash floor is ours, the drying room is ours, and the driver who brings it back is the same operation. Nothing is handed to a third party at any stage, which is why the answers you get are answers rather than guesses.

Free pickup and deliveryLifted at the door on the scheduled valley run
Judged before it is pricedAssessed properly before any cost is discussed
Hand washed at YatalaHand immersion washing at our Yatala floor, IICRC certified
$20 off every extra rug$20 off every rug beyond the first in a pickup
free re-wash guaranteeSay so within 48 hours of the rug reaching home and we redo it at no cost
What happens next
  1. 1
    Collected rolledOur own driver, not a courier
  2. 2
    Read, then quotedOne figure, taken from the rug itself
  3. 3
    Washed in our own facilityFull immersion by hand, rinsed to clear
  4. 4
    Delivered in about 7 daysDried under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
229 people at the 2021 census

Rug washing Eviron, about seventy minutes north to the wash floor

Two hundred and twenty nine people, and a place the whole shire comes to

Tweed Valley Cemetery and Crematorium sits on Eviron Road, and it is the shire's principal cemetery, with a modern crematorium alongside an historic non-denominational chapel. It serves families from right across the Tweed rather than just the immediate area, which makes it a genuine piece of shared community infrastructure sitting on the ground of a locality that recorded two hundred and twenty nine residents at the 2021 census. That is worth noting plainly and without embroidery. A small farming crossroads carrying something the whole district depends on is a particular kind of place, and the people who live around it are used to the traffic and understand exactly why it comes. Eviron itself is quiet valley farmland, about thirteen kilometres east of Murwillumbah and twenty two and a half southwest of Tweed Heads, close enough to town to feel connected without being part of it.

Doing one thing properly, on one site, for everybody who needs it, is a model we understand. It is how our own operation is set up.

A crossroads of seven, and the wool inside it

Eviron borders seven other localities: Tumbulgum, Stotts Creek, Condong, Duranbah, Nunderi, Farrants Hill and Tanglewood. Condong, directly to the west, has had a sugar mill on its riverbank since 1880. That places Eviron in the middle of a genuine farming belt rather than at the end of anything, which is convenient for us because the valley run already threads through most of those names on its scheduled day. The housing is small acreage and farmhouses on the valley floor, and the rugs follow the pattern we see right through this country: wool that has been on the same floor for twenty or thirty years, inherited as often as bought, and rarely if ever washed properly. The traffic across it has been light, so the foundation is usually sound. What has changed is the load sitting in the base of the pile, and that is a fixable condition rather than a terminal one.

Seventy minutes, and the reason for every one of them

We are ninety to ninety three kilometres away, roughly seventy minutes out through the valley and north on the M1. The whole of that journey exists because of one step in the process, which is the drying. Lifting soil and odour out of wool is straightforward work that could be done in a shed anywhere. Getting a rug genuinely dry to its foundation, quickly enough that nothing has a chance to establish in the meantime, requires a room with the conditions set rather than observed, and there is no such room on a Tweed valley farm. A rug washed and left here reads dry within a day and stays wet underneath for a fortnight, which is exactly how the problem restarts. So it travels, and the travelling is at our cost.

EvironCondongDuranbahTumbulgumand the farm roads running east toward Stotts Creek
All twelve, for 2484

Twelve services, for a crossroads of seven

Rural farmland and small acreage blocks on the valley floor east of Condong, close enough to Murwillumbah to feel connected without being part of it.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Eviron

Valley farmland and acreage blocks east of Condong, around seventy minutes from the facility that does the washing.

One team handles the rug end to end, and that is not a slogan, it is the reason the answers you get are reliable. The person who reads the rug at your door is part of the same operation as the person who washes it, so nothing is passed along a chain with information lost at each handover. What you were told is what happens.

  • One team, end to end
  • Nothing lost at a handover
  • What you were told happens

Rug Washing Eviron

Full hand immersion for valley wool, the pieces that have sat in one farmhouse room for a generation.

Doing this properly means doing all of it, and a wash that stops at the surface is only a portion of the job. The soil that matters has worked into the base over years, and reaching it requires the entire rug in water for as long as it takes rather than a set cycle. That is slower and it is the only version that returns a rug rather than freshening one.

  • All of it, or a portion
  • As long as it takes
  • Returned, not freshened
Most popular

Stain Removal

Ordinary farmhouse marks alongside older ones on rugs that have outlasted two or three arrangements of furniture.

The same principle applies to stains: do the identification properly or do not bother. What caused a mark decides what will move it, and a treatment chosen for the wrong cause can set the stain permanently while looking like progress. We test the material, work within what the dye will take, and give you the result honestly including the parts that did not shift.

  • Identify properly or not at all
  • The wrong choice sets it
  • Including what did not shift

Pet Stain and Odour

A dog with the run of a rural block, and one section of rug that has been carrying the evidence.

Half-measures are what make this problem chronic. The deposit is in the foundation, so a treatment that only reaches the pile leaves the source in place and buys a few weeks. A complete job means immersion deep enough to reach it, enzyme work to break down the compounds behind the odour, and then a controlled dry so that valley humidity cannot bring any of it back.

  • Half-measures make it chronic
  • Reaching the source, not the pile
  • Humidity cannot bring it back

Odour Removal

A shut room on the valley floor, weeks of heavy air, and a smell nobody can point to a cause for.

Doing this once properly is cheaper than doing it three times badly, which is what repeated masking amounts to. Whatever is generating the smell has attached itself chemically to the wool, and no bottle applied from above will detach it. Water does that, the rinse takes it out of the building, and a controlled dry means the cause is gone rather than covered over.

  • Once properly beats three times badly
  • Released before removed
  • Gone rather than covered

Rug Spot Cleaning

A single fresh mark on a sound rug, dealt with in the house rather than sent on the round trip.

Even a small job gets the full sequence, which is what stops it going wrong. Test the fibre, test the dye, choose the mildest thing that shifts anything, work from the outer edge inward, then reset the pile. Skip any of those and you get the classic home result: a lighter mark surrounded by a crushed halo that will be visible for the rest of the rug's life.

  • Even a small job gets the sequence
  • Outer edge inward
  • A halo lasts the rug's life

Rug Steam Cleaning

Hot water extraction for the synthetic runners and mats doing the hard work near a farmhouse door.

Matching the method to the material is the whole discipline. Synthetics handle heat and water without any lasting cost, dry within hours and go straight back down. Hand knotted wool does not, and the cost of getting that wrong is invisible on the day and obvious in a decade. We establish which one is in front of us before anything else is decided, and we tell you.

  • Method matched to material
  • Invisible today, obvious later
  • Established before anything else

Rug Dry Cleaning

Low-moisture compound work for the pieces where a full bath would be the wrong call entirely.

The point of testing before washing is to find these before the water does. Dye that has not been properly fixed will run, and a foundation that has gone brittle can fail under the weight of water, and neither is recoverable afterwards. A minute on the reverse identifies both. Where the answer is no, we work in sections at low moisture and say clearly that the result will be smaller.

  • Found before the water finds them
  • Neither is recoverable after
  • A smaller result, said clearly

Water Damage Restoration

A pump or tank fitting that failed, a burst line, or a hose behind an appliance running unattended.

Doing this right starts with information rather than equipment. We need to know the source, because clean and dirty water require different handling and choosing wrong makes matters worse. We need it quickly, because a saturated foundation loses strength within days. Stabilising and drying come next, and an assessment of what has survived comes last, carrying no obligation with it.

  • Information before equipment
  • Choosing wrong makes it worse
  • The assessment carries no obligation

Mould Rug Cleaning

Growth showing through the back of a rug from a valley room that stays closed through the humid months.

Half a job here guarantees a repeat visit. What holds a colony in the pile is a residue that surface treatment never touches, so wiping the visible part off simply resets the clock on the same problem. The complete version takes colony and residue out together in a bath, rinses both clear of the rug, and then uses controlled drying to remove the humidity that made the whole thing viable.

  • Half a job guarantees a repeat
  • The residue is never touched
  • Taken out together

Rug Moth Treatment

Moths in wool stored in a shed, a spare room or the back of a cupboard on a quiet block.

Treating one visible stage of an infestation is the definition of a half-measure, because eggs, larvae and adults are all present at once and any survivor restarts the whole thing. A treated wash addresses every stage in a single operation and takes the chewed fibre out with the rinse water. Only when that is complete is there any point talking about what repair would involve.

  • Any survivor restarts it
  • Every stage, one operation
  • Repair talk comes after

Stain Protection

An optional clear finish added at the end of the wash, worth considering on a pale rug in a working house.

It is applied last because it belongs on a clean rug and nowhere else, and what it does is give you slightly longer to reach a spill before it becomes permanent. That is the honest limit of it. It repels nothing, saves no washing and shortens no process. On a rural block with a door that is always open, the slightly longer window is worth the small addition.

  • Last, and on a clean rug only
  • The honest limit of it
  • Worth the small addition

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
An area of operation, stated plainly

Our Northern NSW office, and the one facility behind it

Our Northern NSW office

Premier Rug Cleaning and Washing - Northern NSW

(02) 5633 0318

The listing shows the ground we cover rather than somewhere with a counter and a bell. Everything is collected at the house, and no third party touches the rug at any point between your floor and ours.

East of the mill, then north

One facility handles everythingEviron collections are hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around seventy minutesOut through the valley to the M1 and north, in the range of 90 to 93 kilometres.

Eviron goes with the Condong and Murwillumbah pickups on the valley day, and the collection itself is free on that run.

Three Eviron facts

The shire's own cemetery, a small resident count, and seven names on the boundary

A quiet crossroads that quietly carries something the whole district relies on.

The shire's principal cemetery

Tweed Valley Cemetery and Crematorium, on Eviron Road, is the main cemetery for the Tweed, with a modern crematorium alongside an historic non-denominational chapel.

A locality hosting something this significant for the whole shire is worth knowing properly before we ever turn into a driveway here.

A small count, stated as it is

Two hundred and twenty nine people lived here at the 2021 census, the only year of data available for this small rural crossroads locality.

The population figure has no bearing on the process. What comes off an Eviron property is read, washed and returned exactly like anything else on the van.

Seven boundaries and a mill next door

Eviron borders seven other localities: Tumbulgum, Stotts Creek, Condong, Duranbah, Nunderi, Farrants Hill and Tanglewood, a real cluster of small valley communities close to Murwillumbah.

Sitting in the middle of a belt we already work means this locality is on the route rather than at the end of a detour from it.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Eviron

Rated 4.8 from 8 customersaround Eviron, collected directly from our customers after every clean.

on 28 Jun 2022
Old stains are much less obvious in Eviron
The set-in marks on our shaggy rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Eviron pickup was handled well.
Kieran Hill
from Eviron
on 21 May 2021
A fresh Persian rug after the pet accident in Eviron
Our dog had one accident on the Persian rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Eviron pickup was handled well.
Sean Cook
from Eviron
on 24 May 2026
Sheepskin soft again in Eviron
They collected it from Eviron and treated it gently. The texture mattered more to me than making it look perfect. It smells clean without feeling stiff.
Kerry Lambert
from Eviron
on 18 Jan 2022
Moth concern checked in Eviron
We found powdery dust under the rug while moving the Indian rug. The advice about vacuuming, storage and moving furniture was useful. I was careful choosing someone because it was not something I wanted damaged. The rug feels cleaner and we know what to keep an eye on now. It was not treated like a normal carpet job, which is what I wanted for a rug with powdery dust under the rug.
Maree Spencer
from Eviron
on 12 Jan 2025
Easy pickup for our wool rug in Eviron
The wool rug had become one of those jobs I kept avoiding in the office. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. That was exactly the outcome we were hoping for.
Skye OConnor
from Eviron
on 24 Sep 2024
Easy pickup for our Turkish rug in Eviron
I was expecting a distance charge because we are in Eviron, but there was no surprise fee. The Turkish rug was collected and returned clean without us having to move it ourselves.
Rachael West
from Eviron
on 04 Nov 2022
Careful cleaning for our shag rug in Eviron
The shaggy rug gets a lot of use in our family room. The shaggy rug came back fresher, softer and ready to use again in the entry. It was an easy result to be happy with.
Riley Stone
from Eviron
on 02 Mar 2025
Ground-in dirt reduced in Eviron
I was mainly worried about the fibres, not just the ground-in soil. The woven rug had ground-in soil through the entry end. The entry end no longer looks darker than the rest of the rug. A small worn area still shows, but it looks cleaner overall.
Leanne Nicholson
from Eviron
All customers

Cards from this crossroads, and from every road beyond it

The first set was written at Eviron addresses. The number after it takes in the entire customer base.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The lower valley

Picked up the same day as Eviron

A single loop through the farming belt, taken in order rather than as separate trips.

Good to know

Eviron questions, answered plainly

Who actually handles the rug once it leaves?

Our own people, from your door to the wash floor and back again. The driver works for us, the facility is ours, and nothing is passed to a third party at any point. That is why the answer you get at the assessment matches what happens to the rug.

Will you come out here for a single rug?

Yes. The valley run works this crossroads on its scheduled day and there is no minimum. Collection is at the house, the drive is between ninety and ninety three kilometres each way, and none of it is charged to you.

Is our rug worth washing?

That is settled before any figure is mentioned. In houses where a rug has been in one room for decades with light traffic, the foundation is usually sound and what looks like wear is accumulated soil in the base. Where the foundation genuinely has gone we say so and advise against spending money on it.

Years of dog urine have gone into one section of the rug. Is that worth attempting?

In most cases yes. The deposit is in the foundation, so anything applied from the top reaches the wrong layer and gives you a few weeks at best. Immersion gets down to it, enzyme treatment breaks the odour compounds apart, and a controlled dry removes the valley humidity that keeps reactivating it.

Do you collect from Condong and Duranbah on the same trip?

Yes, along with Tumbulgum, Stotts Creek, Nunderi and Farrants Hill as the loop works round. Where a few properties in the belt book together the day is more efficient for everyone, and $20 off applies to each rug beyond the first.

How long does it take?

Around seven days between collection and delivery. Both legs sit on scheduled runs rather than being made as separate journeys, so a small crossroads waits exactly as long as a coastal town. Where something is urgent a 48 hour express service is available at additional cost.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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