Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Trackwork mornings, honest trades

Rug Cleaning Deagon,
Done Properly
on the Flats

Rug washing for the low country before the bayside. Deagon's cottages and post-war homes keep hard-working wool that banks damp at the base, and the Yatala bath with a complete dry is the reset that actually holds.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Rides the bayside-north day with Sandgate
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Priced like trackwork: exact

One honest number for the low country's wool

The training tracks run to the clock and so do we. One inspection, one figure, and a rug back when we said it would be.

Free pickup and deliveryThe bayside-north day passes these flats weekly
Inspected and quoted firstDamp load and wear read before any number
Hand washed, never machine scrubbedCottage wool bathed gently at Yatala
$20 off every extra rugThe runner and the lounge piece save together
48 hour re-wash guaranteeAnything raised in two days is rewashed
What happens next
  1. 1
    The driver collects the rolled rugFrom the cottage steps, rolled and waiting
  2. 2
    Inspection and an honest quoteAssessed plainly, priced permanently
  3. 3
    Hand washed at YatalaFully immersed, worked by careful hands
  4. 4
    Home again in about 7 daysDry through the base, which matters here
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
The flats before the seafront

Rug washing Deagon can set its watch by

Cottages, brick and the runners between them

Deagon is old, unpretentious northside stock: timber workers' cottages and post-war homes on flat blocks, low-set brick from the sixties and seventies, and renovators steadily working through both. The rugs match the houses. Practical family wool holds the lounge rooms, pieces that have been down for decades in some cases, and hallway runners do quiet heroic work protecting original timber floors from a century of foot traffic. What shapes all of them more than owners realise is the ground itself: this is genuinely low country, close to the water table, sitting between the wetlands and the bay, and everything soft in a Deagon house lives with what that means. Renovators discover the suburb's rug story mid-project, when the sander comes out and the hallway runner suddenly looks shabby against fresh boards. A wash usually closes that gap for a fraction of the replacement cost, which suits Deagon's practical temperament exactly.

On the flats, a rug that comes home even slightly damp never gets another chance to dry.

Why complete drying matters most right here

After a wet summer stretch the ground and the air in Deagon both stay damp for days, and a rug in a low-set home takes that moisture into its pile and backing quietly and keeps it. The foundation never fully dries on its own, odour builds in the stored damp, and the cycle deepens each season. This is why our process insists on what the flats cannot provide: after the Yatala bath clears the moisture and everything it carried, the drying rooms keep the rug until complete dryness is reached through every layer. Returned at genuine zero, the rug starts its next years fresh instead of resuming an old decline, and the difference is obvious for seasons. Low-set brick homes with slab floors feel the effect most, because the slab itself sweats through a wet week and the rug sits directly on it.

A suburb that has always punched above its size

Deagon's high school produced a High Court chief justice, its racecourse became the state's training establishment when racing ended in 1941, and its wetlands guard fifty hectares of original coastal country a street from people's back fences. The suburb has always been more than its quiet reputation, and its homes hold better rugs than outsiders would guess. We treat them accordingly: honest assessment before anything is agreed, washing by hand at our own Yatala floor, and a straight answer when a piece would not repay the cost. The driver comes through on the scheduled bayside-north day with Sandgate and Bracken Ridge, so pickups here run to a rhythm the whole suburb can rely on.

DeagonSandgateBracken Ridgeand the flat streets between
Every service the flats call for

Twelve services with trackwork discipline

The horses train here at dawn, the same drill every day. Our washing runs on the same kind of routine, and it shows.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Deagon

The whole job for low-country rugs: settled grit released from the foundation first, a complete immersion hand wash at Yatala, drying carried right through the backing, and a groom before the trip back to the flats.

Deagon's flat blocks sit close to the water table, and rugs here absorb what the ground breathes up as surely as what the household walks in. Both loads settle at the base, and both leave in the same bath. The quote is set at inspection and stays set, which is how this suburb prefers its dealings.

  • Ground-up problems solved
  • Set at inspection, stays set
  • A week from door to door

Rug Washing Deagon

Our founding trade: the rug fully submerged at the Yatala facility, worked through by hand at the correct chemistry, and rinsed until the water finally runs clear of everything.

Low country never lets a rug dry properly on its own. After a wet stretch the ground and the air both stay damp for days, and a rug's foundation quietly holds the balance. The bath clears the stored moisture and everything it bound, and our drying rooms deliver the one thing Deagon cannot: a rug at genuine zero, right through.

  • What low country holds, released
  • Hand washed at correct pH
  • Genuine zero, guaranteed dry
Most popular

Stain Removal

Tea in the cottage front room, boot polish from the hallway, the grandkids' cordial on a Sunday. The mark and the fibre are identified before any bottle is opened.

Old suburbs hold old stains, and the ones discovered during a renovation need different chemistry than fresh accidents. We test in a hidden corner, treat to match both the mark and the wool's age, and state the odds of a full lift honestly before anything is agreed. What can lift, lifts; what cannot is named plainly.

  • Old marks, right chemistry
  • Hidden-corner testing
  • Odds stated, then work

Pet Stain and Odour

The family dog has the run of a Deagon backyard, and eventually the lounge rug pays a toll. Within hours the accident is in the backing, past every spray.

Whatever soaked to the base has to be treated at the base, not skimmed off the top. The wash lifts the residue clear of the foundation, enzymes take care of what is left behind, and drying carried right through denies the next muggy spell any damp to work with. Done once, done properly, done with.

  • Depth answered with depth
  • Enzymes finish it
  • Muggy spells stay silent

Odour Removal

A stale note that outlasts every vacuum and every open window is coming from the rug's base, where the flats' moisture has been keeping its records.

Odour compounds accumulate low in a rug and release with each humid day, which between the wetlands and the bay is most days. Surface products only negotiate with the smell; a complete wash removes its entire archive. The rug returns neutral, and this time the neutrality holds because the source went down the drain at Yatala.

  • The records destroyed
  • No negotiating, removing
  • Neutral that holds

Rug Spot Cleaning

One accident on an otherwise clean rug earns one bounded repair: dye tested first, the mark worked out patiently, the treated spot groomed level with its surrounds.

Restraint keeps small problems small, and we practise it deliberately. When local treatment reaches its safe limit, the work stops, you see exactly where things stand, and the full wash is quoted plainly for your decision. Deagon has been dealing with straight-talking trades for a century, and we intend to keep the standard.

  • Bounded and blended
  • Dye always tested first
  • Straight talk, your call

Rug Steam Cleaning

Hot water extraction for the synthetic crew: the hallway runner protecting original timber, the back-step piece, the rug under the kids' desks. Construction confirmed before starting.

Steam is the right tool for machine-made rugs and the wrong one for anything delicate, so assessment sorts each piece before the day starts. The cottage's old wool goes to the bath while the practical synthetics take the steam, and each returns matched to its job. The routing is explained, never just billed.

  • For the practical crew
  • Swift and economical
  • Old wool routed to the bath

Rug Dry Cleaning

The gentle path for rugs that fail the water test: uncertain dyes, fatigued foundations, or the pieces that have lived in one cottage since the fifties.

Evidence makes this decision, not sentiment and not schedule. Where immersion would put a rug at risk, low-moisture compound cleaning works section by measured section within what the piece can bear, under the same Yatala eyes as every bath. Deagon's older rugs land here more than most suburbs', and they are treated like the survivors they are.

  • Evidence decides the path
  • Measured section work
  • Survivors treated as such

Water Damage Restoration

Low ground and heavy rain are old acquaintances here, and a flooded laundry or seeping garage can soak a rug overnight. From there the options narrow daily.

The rescue sequence is fixed: controlled drying before mould can organise, washing once the rug is stable, and honest reporting on anything beyond recovery. Book immediately and describe the water, because storm water and clean water need different plans. On flats this low, moving fast is most of the battle, and we move fast.

  • Options preserved daily
  • Fixed rescue sequence
  • Fast is the battle won

Mould Rug Cleaning

Between the wetlands and the water table, a stored rug here grows mould quicker than almost anywhere in Brisbane. The grey bloom is only the announcement.

The colony works in the foundation, fed by exactly the damp this suburb specialises in, and surface wiping leaves it untouched. One antimicrobial pass handles the growth and its spores together, and full drying removes whatever damp conditions gave the colony its start. For Deagon we add the obvious advice: store rugs high, never on a concrete floor.

  • The announcement cancelled
  • One antimicrobial pass
  • Store high, stay clear

Rug Moth Treatment

Wool resting undisturbed in a quiet cottage room is standing moth habitat. The grubs feed in silence for months and reveal themselves in bald patches.

Every life stage of the infestation ends in a single treated wash, eggs, larvae and residue all rinsed clear together. Whatever damage already exists gets an honest account at inspection, and the linen press hears the storage advice it needs to avoid a second attempt next winter.

  • Every stage, together
  • Honest damage reports
  • Second attempts prevented

Stain Protection

A clear finish applied after the wash that keeps the next accident sitting proud of the pile, buying time for the towel instead of surrendering to the spill.

On a hallway runner that has protected the same timber floor for thirty years, protection is respect in liquid form. Nothing changes in appearance or underfoot, and the next tea incident wipes away instead of setting in. It goes on while the rug is at the facility, adding nothing to the timeline.

  • Respect, applied thinly
  • Nothing visibly changes
  • Tea incidents forgiven

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The Deviation south to the wash

Our Brisbane office, and where the rug punches in

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street minds the diary and the accounts. The rugs work their shift at Yatala only.

A Deagon rug's shift card

Collected in Deagon, washed at YatalaRolled by the front steps, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
45 to 60 minutes down the GatewayOnto the Deagon Deviation, the Gateway Motorway south over the river, then the M1 to the Yatala exit, about 60 kilometres.

Deagon rides the bayside-north day with Sandgate and Bracken Ridge, a rhythm as regular as trackwork. Collection and return are free on that scheduled sweep, with your window confirmed once the day's board is posted.

Tracks, wetlands, school

Three reasons Deagon is nobody's afterthought

Racing history, original bayside country and an unlikely honour roll.

The Deagon training tracks

Racing stopped in 1941. The horses never left.

Trackwork is preparation done identically, every single morning. Our washing keeps the same discipline: the same hand process, the same complete dry, every rug, for 29 years.

Deagon Wetlands

Fifty hectares of tea tree country on the suburb's doorstep.

Wetland suburbs live with damp air, and damp air lives in rug foundations. Our bath and complete controlled dry take a Deagon rug back to genuinely dry, the layer a surface clean never touches.

Sandgate District State High School

The district's high school since 1959, and it stands in Deagon.

Deagon has always outperformed its reputation, and its homes hold better rugs than the suburb lets on. Whatever yours is, it gets an honest assessment first and a proper Yatala hand wash after.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Deagon

Rated 4.8 from 8 customersaround Deagon, collected directly from our customers after every clean.

on 26 Jan 2025
Spill mark cleaned in Deagon
The Central Asian rug was mostly fine apart from one stubborn coffee mark. I appreciated that they did not over-scrub it or leave one clean-looking patch. The improvement is most obvious in daylight.
Luke Black
from Deagon
on 16 Jun 2021
Old stains are much less obvious in Deagon
The set-in marks on our woven rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Deagon pickup was handled well.
Katrina
from Deagon
on 08 Nov 2024
Easy pickup for our shag rug in Deagon
The shaggy rug was starting to make the nursery feel less fresh. The pickup from Deagon was straightforward, and the whole process was easy.
Rachael Palmer
from Deagon
on 13 Nov 2021
The Deagon pickup was straightforward for our wool rug
Our dog had one accident on the wool rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Deagon pickup was handled well.
Belinda Campbell
from Deagon
on 28 Apr 2022
Traffic marks lifted in Deagon
They checked the fibre and backing before giving it the deeper clean. I wanted the Persian rug cleaned off-site because it was too heavy and awkward to deal with at home. It came back dry, clean and ready to put straight down.
Lexi O'Neill
from Deagon
on 10 May 2026
Easy pickup for our wool rug in Deagon
I was glad the wool rug could be collected from Deagon. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It was an easy result to be happy with. The Deagon pickup was handled well.
Anita Turner
from Deagon
on 05 Aug 2021
Careful cleaning for a delicate silk rug in Deagon
The free door-to-door pickup made a bigger difference than I expected in Deagon. Premier collected our silk rug, kept the quote clear and brought it back soft.
Max Grant
from Deagon
on 19 Jul 2022
Rug feels cleaner in Deagon
Pickup from Deagon was simple, and I liked that it was cleaned away from the house. I wanted the modern synthetic rug cleaned off-site because it was too heavy and awkward to deal with at home. It came back dry, clean and ready to put straight down. The delivery window moved once, but they kept me updated.
Fatima McMahon
from Deagon
All customers

Word from the flats, and the wider board

Deagon's cards run first. The full count below them takes in every run on the roster.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The bayside-north board

Who shares Deagon's collection day

These suburbs ride the same scheduled sweep north.

Good to know

Deagon questions, answered without spin

Why does our rug feel damp at the base even when the surface seems fine?

Because Deagon is low country. The ground holds moisture after rain and the rug's foundation absorbs it from below while daily life loads it from above. Only a full wash followed by complete controlled drying resets that base layer, which is why we hold every rug in the drying rooms until it reaches zero right through.

Cat urine has soaked into the hallway runner over time. Can it come good?

It can. The residue concentrates in the backing, and the bath rinses that whole layer out, enzymes break down what settled there, and thorough drying removes the moisture that kept refreshing the smell. Runners respond especially well because their construction rinses cleanly.

Is Sandgate collected on the same day as Deagon?

Yes, along with Bracken Ridge and the rest of the bayside-north sweep. Booking alongside a neighbour keeps things efficient, and each rug added after the booking's first picks up $20 off, which adds up fast on a shared run.

The runner has protected our timber hall for thirty years. Is washing safe for it?

Almost certainly, and it has earned the care. Older runners are assessed for dye stability and foundation strength first, washed by hand at whatever intensity the piece can bear, and dried flat under control. If a runner ever needs the gentler low-moisture route instead, you hear that before anything starts.

What does the horse-country dust do to rugs around the tracks?

Fine stable and track dust drifts further than people expect and settles deep in nearby rugs, dulling colour gradually. It is no match for immersion: the bath floats it out of the foundation completely, and the original colours generally surprise their owners on return day.

How quickly can a rug turn around for a family event?

The 48-hour express handles firm dates at additional cost. The standard rhythm is about a week door to door on the scheduled run, and and both finish with the rug dry through the base, the part that matters most on these flats.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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