Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Twenty-three heritage sites, one small point

Rug Cleaning Shorncliffe,
for the Clifftop's
Kept Homes

Shorncliffe's grand timber homes hold rugs as old as their verandahs, breathing salt off Bramble Bay all year. Ours is the van that carries them rolled down to the Yatala wash floor and brings them back dry through the weave.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup around the point
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One look, one number

A firm quote for the point's old rugs

Clifftop pieces are inspected with the respect their age has earned, then priced once. When washing would not serve a rug well, we say precisely that, and the advice is part of the service.

Free pickup and deliveryThe bayside day loops the point door to door
Inspected and quoted firstHistory and condition read before any figure
Hand washed, never machine scrubbedCentury-old wool never meets a machine
$20 off every extra rugThe landing runner rides cheaper with the Persian
48 hour re-wash guaranteeTwo days grace to query anything at all
What happens next
  1. 1
    The driver collects the rolled rugFrom the clifftop street on the bayside day
  2. 2
    Inspection and an honest quoteConsidered once, then held firm
  3. 3
    Hand washed at YatalaImmersed fully, worked gently
  4. 4
    Home again in about 7 daysReturned to the point, dry to the weave
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A suburb in twenty minutes' walk

Rug washing Shorncliffe's heritage streets rely on

More heritage per street than anywhere on the northside

Shorncliffe fits twenty-three registered heritage sites into one and a half square kilometres, a suburb you can walk end to end in twenty minutes and never leave the Victorian era. Grand timber homes from the seaside-resort decades hold the low cliffs above Bramble Bay, verandahed Queenslanders line the streets behind, and the 1,907 residents counted in 2021 tend to be the kind who renovate with the National Trust in mind. The name came from the Shorncliffe army camp in Kent, chosen for the similar cliffs, and the suburb only formally separated from Sandgate in 1991. Houses like these keep rugs like these: Persian and wool pieces that have held their floors for decades. Washing them is heritage work too, and we treat it that way.

A rug that has kept its floor for fifty years has earned a wash that takes a week, not an afternoon.

Bay air in a breathing house

Every street in a suburb this small feels the bay, and Bramble Bay's air arrives loaded with salt. Old timber houses let the weather move through them, and their rugs feel it as a year-round rhythm of damp mornings and salt-heavy afternoons. The salt settles into wool pile and holds moisture against the fibre, flattening colour and starting must in the foundation, well beneath anything a vacuum or a verandah airing can influence, and each season adds quietly to the load the last one left. The correction is the immersion bath at our Yatala facility: it dissolves the salt and the accumulated residue together, the rinse carries both away, and controlled drying returns the rug dry through to the backing, which is the only state a rug on old hoop-pine boards should ever come home in.

How the point gets collected

Shorncliffe rides our bayside day alongside Sandgate, Brighton and Deagon: one scheduled run, both directions free with it, the rug leaving each door rolled under the driver's arm. From the point the van works down through Sandgate to the Gateway and the M1, about 63 kilometres to the wash floor, and the same run returns the piece roughly a week later, washed and dry to the last fibre. Multi-rug bookings suit these houses, where the hallway, the landing and the good room each keep a piece, and the arithmetic helps: each rug past the booking's first attracts $20 off. Should anything seem less than right once a rug is back on its boards, two days is all it takes to send it back to the bath at no further cost, in writing.

ShorncliffeSandgateBrightonDeagonand the clifftop streets around them
The complete list for 4017

Heritage pieces, handled like heritage

Persians that predate the renovation, wool that outlasted three owners. Every rug is read before it is washed.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Shorncliffe

The whole treatment for clifftop rugs, in the only order that works: embedded grit released dry, the Yatala bath in full immersion, patient drying taken to the backing, then grooming before the point gets its rug back.

Heritage homes breathe with the bay, and their rugs inhale salt and damp with every season that passes. Cleaning that stops at the surface leaves the real load untouched. Ours starts at the foundation and works upward, and the figure fixed at inspection is what the invoice repeats.

  • Clifftop and heritage rugs daily
  • Inspected, then one firm figure
  • About seven days door to door

Rug Washing Shorncliffe

Submersion washing in the traditional manner: the entire rug beneath the water, hand worked at a chemistry fitted to its fibre, rinsed until the bath stops collecting anything.

Rugs in these streets were bought or inherited to last, and submersion is the one method as patient as they are. It releases decades of settled residue without stressing hand-tied knots, which is why our floor has run nothing else in 29 years.

  • Patience as a method
  • Knots and foundations respected
  • Decades of residue released
Most popular

Stain Removal

Port from the sideboard, ink from the writing desk, the inherited mark of unknown vintage: fibre first, dye test second, treatment third, and the sequence never bends for convenience.

Vintage dyes punish assumptions, so we bring none. Testing on concealed fibre establishes what the rug will tolerate, treatment follows that evidence exactly, and you receive a frank appraisal of what will lift against what the years have already made permanent.

  • Order of operations kept strict
  • Vintage dyes assumed fragile
  • Frank appraisals before work

Pet Stain and Odour

The spaniel and the Persian share the good room, and occasionally the arrangement breaks down. Whatever lands on the pile drains through to the foundation and takes up residence there.

Nothing applied from above ever reaches that residence. Our bath flushes the foundation out through the rug's backing, an enzyme treatment neutralises the residue the flush loosens, and finished drying removes the damp that bay humidity would otherwise use to reopen the whole case.

  • The buried layer flushed out
  • Enzymes settle the residue
  • Closed for good, humid days included

Odour Removal

Old timber rooms by the sea develop a particular mustiness: salt, damp and closed winters, archived down where the pile meets the foundation, past the reach of any opened window.

Every rug is an archive of the rooms it has served, and the bath is how an archive gets cleared. Immersion dissolves the accumulation, rinsing removes it entirely, and the rug returns neutral, with nothing masked and nothing perfumed, only the years taken back out.

  • The archive cleared completely
  • No masking, no fragrance
  • Neutral wool, nothing else

Rug Spot Cleaning

A single fresh mark on otherwise sound pile can usually be handled in isolation: dye tested, lifted by patient degrees, then groomed level with everything around it.

On heritage pile, restraint counts double, because fibre this old will not regrow once scrubbed flat. We lift in small passes and stop while it is still safe, and if local treatment cannot complete the removal you hear it straight, with the full bath left as your call.

  • Isolated marks treated alone
  • Old pile never scrubbed
  • Escalation is your choice

Rug Steam Cleaning

Hot water extraction handles the house's modern synthetics, the mudroom runner and the sunroom piece: quick, efficient, and offered strictly to rugs whose construction invites it.

Steam is honest labour on a machine made rug and real harm near a hand knotted one, so the assessment separates them before anything runs hot. When a rug ends up in the bath instead, the explanation is part of the service rather than a line on the bill.

  • Modern synthetics only
  • Honest speed where it fits
  • The old pieces go to the bath

Rug Dry Cleaning

Minimal-moisture compound cleaning for rugs the water tests disqualify: travelling dyes, brittle foundations, repairs from another era that a soak would undo entirely.

A rug that fails its dye test has spoken, and we take it at its word. The dry method cleans carefully inside those limits, in slow panels, by the hands that also work the bath, and test results are the only voice in the decision. Nothing here runs on autopilot.

  • For the disqualified few
  • Sections, never shortcuts
  • Results choose the method

Water Damage Restoration

A blocked box gutter, a burst fitting, storm rain driven beneath the French doors: what the rug becomes is settled in the days that follow, almost never during the event itself.

Sea air gives mould its head start, so we move before it does. Book at once, say what happened, and the rug goes under assessment within hours of arriving at Yatala, dried before washing and washed before treatment, with a plain verdict delivered before any cost is agreed.

  • First days decide everything
  • The right steps in the right order
  • Agreement before cost

Mould Rug Cleaning

A grey film after a stored season, must beneath the never-moved chest: the visible growth is only the surface expression. The colony proper has rooted itself in the base.

Surface wiping merely rearranges the problem. An antimicrobial stage inside the wash accounts for growth, spores and food source alike, and a dry that reaches the backing takes away the damp any colony requires to re-establish. Caught early, recovery is normally complete and invisible.

  • Root and branch removal
  • One antimicrobial process
  • The required damp removed

Rug Moth Treatment

Grubs work the quiet edges of wool, under sideboards and along skirting lines, and a heritage house is generous with quiet edges. The damage predates its discovery by months.

The treatment shuts every stage of the cycle in the same hour, the wash floats off egg, larva and leaving alike, and the storage guidance posted home keeps the blanket box and the spare-room wool safe from a second visit next winter.

  • The cycle closed completely
  • All evidence carried off
  • Guidance against the sequel

Stain Protection

An invisible finish is laid on after washing, built to hold a spill up at the surface for the seconds it takes to reach a cloth.

For rugs that have already survived a century, prevention is the cheapest insurance ever written. The finish changes nothing visible or tactile about the pile, and it converts the dinner party's inevitable accident into a story that leaves no evidence behind, which in a house of keepsakes is the highest available compliment.

  • Laid on after the bath
  • Nothing visible changes
  • Accidents leave no evidence

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Point to bath, bath to point

Our Brisbane office, and where the clifftop's rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The Adelaide Street suite manages bookings and questions. The washing itself has exactly one address: Yatala.

The week a Shorncliffe rug spends away

Collected on the point, washed at YatalaRolled at your door and hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
About 63 kilometres each wayThrough Sandgate to the Gateway, over the river and down the M1, typically 45 to 60 minutes outside peak.

The point is a standing stop on the bayside day. Collection and return ride with that scheduled run, and the window comes to you once the day is fixed.

Three point stories

A walk, a yacht race and a clifftop college

Small suburb, disproportionate history.

Lovers Walk

The seafront path renamed by a postcard printer's joke a century ago.

A place that has strolled the same path for a century keeps its good things in service. That is precisely our philosophy for rugs: wash them properly every few years and they outlast fashions.

The yacht club at Cabbage Tree Creek

Where the Brisbane to Gladstone race has started since Easter 1949.

Sailors maintain what lives near saltwater on a schedule, not when it breaks. Their rugs deserve the same discipline, and our immersion wash is that service.

St Patrick's College

The bayside boys' college on the clifftop since 1952.

School-run households wear through rug pile faster than anyone else we serve. A hand wash at Yatala resets the wear clock, and the written guarantee covers the result for two days after return.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Shorncliffe

Rated 4.9 from 8 customersaround Shorncliffe, collected directly from our customers after every clean.

on 04 Aug 2025
Old stains are much less obvious in Shorncliffe
The Shorncliffe pickup made it realistic to finally clean the jute rug. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. The Shorncliffe pickup was handled well.
William Bishop
from Shorncliffe
on 24 Feb 2025
Spill mark cleaned in Shorncliffe
The cotton rug was mostly fine apart from one stubborn old food stain. The rug had picked up that lived-in look that vacuuming never really fixes. They were upfront about what stain removal could and could not do. It is a fair result and a clear improvement. Because we are in Shorncliffe, pickup saved the usual debate about who was going to load it into the car. It looks cared for rather than newly scrubbed.
Jamie Roberts
from Shorncliffe
on 03 Aug 2023
Easy pickup for our jute rug in Shorncliffe
Our dog had one accident on the jute rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. I liked that the advice was honest before the work started. The Shorncliffe pickup was handled well.
Oliver Simpson
from Shorncliffe
on 28 Sep 2020
Rug feels cleaner in Shorncliffe
Vacuuming was not doing much for the built-up dust in our Moroccan rug. I wanted someone to look at the rug as a whole, not just the obvious mark. They talked through the wash and drying process before taking it away. It feels softer underfoot and the colours sit more evenly now. The rug came back with the problem improved but without losing the worn-in feel we actually like. It felt like the right level of clean for the age of the rug.
Audrey Stevens
from Shorncliffe
on 16 Dec 2025
Less dusty underfoot in Shorncliffe
We kept noticing dusty smell whenever we walked past the rug. After a few allergy flare-ups, the flatweave rug needed more than a surface clean. They talked through the wash, drying and sanitising steps before taking it away. The rug no longer gives off that dusty smell when you sit near it. Nothing about the result felt over-polished or scented, just cleaner and easier to live with. That small change made the room feel cleaner overall.
Zara Simmons
from Shorncliffe
on 26 Jan 2023
Easy pickup for our synthetic rug in Shorncliffe
The free door-to-door pickup made a bigger difference than I expected in Shorncliffe. Premier collected our synthetic rug, kept the quote clear and brought it back more even.
Maddison Edwards
from Shorncliffe
on 01 Jan 2021
Easy pickup for our wool rug in Shorncliffe
A normal vacuum was not doing enough for the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Shorncliffe pickup was handled well.
Isabelle Knight
from Shorncliffe
on 13 Oct 2022
Easy pickup for our shag rug in Shorncliffe
The shaggy rug was too noticeable in the lounge to ignore any longer. The pickup from Shorncliffe was straightforward, and the whole process was easy.
Henry Sullivan
from Shorncliffe
All customers

Clifftop opinions, then everyone's

The cards above belong to Shorncliffe. The running totals belong to every home we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Around the bay corner

Neighbours on Shorncliffe's run

The bayside day gathers the point and the flats in one loop.

Good to know

Shorncliffe questions from the clifftop

How do you price a rug wash in Shorncliffe?

Each rug prices itself through size, fibre, age and condition, read at inspection before any number is offered. From there the quote is locked, the bayside run handles collection and return, and advice against washing an unworthy piece is given freely and first.

Can a rug older than the house be washed safely?

Generally yes, and often the results are remarkable. Age alone rules nothing out; dye stability and foundation condition do, and both are tested before we proceed. Rugs from the resort era usually respond beautifully to immersion, since hand washing is what their makers designed them for.

Dog urine in an antique wool rug: recoverable or not?

Usually recoverable. The urine sits in the foundation, so surface products never win the argument. The bath rinses the affected layer through the backing, enzymes see off what remains, and complete drying prevents any humid-day revival. Effects on dye, if present, are reported at assessment.

Does the same run cover Sandgate and Brighton?

It does. Shorncliffe, Sandgate, Brighton and Deagon share one scheduled bayside day, so households across the corner can align their bookings, and every rug past a booking's first carries $20 off.

Can a wash be expedited for a settlement or family occasion?

Yes, through the 48-hour express, the same process at additional cost with the queue waived. The standard service runs to about 7 days, and each version returns the rug completely dry.

Why does the rug near the bay window fade faster than the rest?

Two forces overlap there: ultraviolet light bleaching the dyes and salt dulling the pile's surface. Washing removes the salt component entirely and revives the colour that remains, and rotating the rug annually spreads the light exposure. We advise on both at assessment.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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