Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

At the Maroochy River mouth

Rug Cleaning Cotton Tree,
Salt One Side, River
the Other

Ocean on one boundary, river and creek on the other, all inside about a hundred hectares. Three loads reach a rug at once here. It is put down into the tank at Yatala, flushed from both faces, and dried indoors on a controlled cycle.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Maroochydore run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read once, quoted once

A single figure for rugs from the river mouth

The rug is collected, read properly, and priced once. That number stands until it is back on your floor. Where a wash will not get you what you are after, you hear it beforehand rather than in an awkward conversation later.

Free pickup and deliveryDoor to door on the Maroochydore run day
Read, then quotedFibre, dye and the salt load all checked
Hand washed at YatalaPut down into the tank, 29 years on
$20 off every extra rugSend the bedroom rug in the same load
free re-wash guaranteeSomething not right when the rug is back in the unit? Tell us inside 48 hours and it is rewashed free
What happens next
  1. 1
    Rolled at the unit doorOne stop on the scheduled Maroochydore day
  2. 2
    Read, then quotedOne figure, drawn from this rug's condition
  3. 3
    Down into the tank at YatalaFlushed from both faces until it gives nothing
  4. 4
    Back in about 7 daysDried on a controlled cycle, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
A neighbourhood, not a suburb

Rug washing Cotton Tree, where the Maroochy meets the sea

Gazetted, but without a boundary of its own

Cotton Tree is a coastal neighbourhood of roughly 90 to 110 hectares at the mouth of the Maroochy River, and the exact figure shifts with sand movement. It is bounded by the Maroochy River and Cornmeal Creek to the north, Aerodrome Road to the south and west, and the Pacific Ocean to the east, about 109 kilometres north of Brisbane. It carries its own Queensland Place Names entry, number 39094, but administratively it is part of the suburb of Maroochydore rather than a separately bounded locality, so there is no separate census count for it. We do not quote a population here for that reason. What is here is dense, tightly held and busy, with Maroochydore and Alexandra Headland either side of it and no gap between any of the three.

Salt, sand and river silt all reach the same rug on the same afternoon. Very few places we collect from manage all three.

A small footprint doing a lot of work

Cotton Tree holds tightly held riverfront units and holiday apartments packed onto a small footprint between the river and the ocean, alongside restaurants, cafes, a library, an RSL club, a surf club and a rugby club. The sporting precinct alone runs to two rugby fields, six tennis courts, three bowling greens and a fifty metre swimming pool, all inside a stretch of land smaller than most single suburbs. That density is the point. It is a genuine local hub used every day rather than a quiet residential pocket, which means the rugs inside those units take real, continuous wear from people coming back off sand, off grass and off a pool deck, generally without stopping to think about what is on their feet. Nobody in a unit here has anywhere to lay a wet rug out, either, which is half the reason the job comes to us.

Three sources of damp on one small block

Sitting exactly where the Maroochy River meets the Pacific, Cotton Tree gets the coast's full load at once. Salt spray off the ocean side goes into solution inside the rug instead of resting on the surface, and salt pulls moisture from the air, so the fibre never fully dries out. River-flat humidity comes off the other side and does not clear the way surf air does. Cornmeal Creek adds a third source along the northern edge. The Maroochy River itself rises on the eastern slopes of the Blackall Range and flows east through the Eumundi district before entering the sea right here, carrying fine silt the whole way. A single immersion wash handles salt, sand and silt together, and the controlled drying afterwards is what a unit balcony genuinely cannot do.

Cotton TreeMaroochydoreAlexandra HeadlandMooloolabaand the streets between the river and the surf
All twelve services in 4558

Twelve services, for a dense strip between two waters

Tightly held riverfront units and holiday apartments packed between the Maroochy River and the Pacific, alongside cafes, clubs and a full sporting precinct.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Cotton Tree

Roughly a hundred hectares at the river mouth, bounded by the Maroochy River, Cornmeal Creek, Aerodrome Road and the Pacific Ocean.

Three things reach a rug here and they arrive together: salt off the ocean, sand off the beach, and fine silt off the river. Each behaves differently and each needs the same solution, which is enough water moving through the rug to carry all three out. The rug is put down into the tank and flushed from both faces until it stops giving anything up.

  • Three loads, one solution
  • Each behaves differently
  • Flushed from both faces

Rug Washing Cotton Tree

Immersion washing for unit and apartment rugs in a strip where the ocean is one boundary and the river is another.

Nothing in a unit can do this. A balcony never catches enough breeze to dry a wool rug properly, and a bathroom is worse. So the piece is rolled at the door, taken to a floor built for it, and returned dry on a controlled cycle rather than left to a stairwell. That last part is the half most people underestimate here.

  • A balcony cannot do it
  • A floor built for the job
  • The half people underestimate
Most popular

Stain Removal

Sunscreen ground into a border, river silt off bare feet, and the grey a rug takes on where a sliding door opens onto the sun.

Marks here are usually mixed rather than single, oily and gritty together, which is why the same spot keeps coming back after each attempt. Both parts have to leave at once or neither does. Dyes are tested first, the mildest treatment runs first, and where the sun through glass has already faded the wool, that is named at the assessment.

  • Mixed, not single
  • Both parts or neither
  • Sun fading named upfront

Pet Stain and Odour

A dense strip with clubs, cafes and a beach means dogs everywhere, and the rug just inside a unit door takes the traffic.

Urine passes through the pile and settles in the backing, and in air this humid it releases almost daily rather than occasionally. Immersion draws the soluble salts away, an enzyme stage removes what generates the smell, and controlled drying stops it rebuilding. Where the acid has already changed the colour, that gets shown to you before any wash begins.

  • It releases almost daily here
  • Salts drawn away by water
  • Shown before any wash

Odour Removal

The particular closed smell of a riverfront unit left shut for a fortnight while the owners are somewhere else.

A unit between two waters has almost no airflow when the doors are shut, so anything in the pile stays and works. Salt holds the moisture, the moisture feeds the residue, and by the time somebody returns it has become part of the room. Washing removes the physical cause outright, and nothing fragranced is applied on the way back.

  • Almost no airflow shut up
  • Salt holds, moisture feeds
  • Nothing fragranced on return

Rug Spot Cleaning

A single mark on a rug in good order, treated on site, so a unit is not without a floor covering for a week.

The catch is contrast. On a rug carrying a general river-mouth load, cleaning one area alone leaves that area obviously lighter, which in a small room is more noticeable rather than less. So the work stays light, the edges blend outward and the pile is groomed level. Where the tank is the honest answer, we schedule it around you.

  • Contrast is the catch
  • More noticeable in a small room
  • Scheduled around you

Rug Steam Cleaning

Steam cleaning, which is what a unit's entry mat and hall runner are built to be given.

These belong to steam, which is quick and puts them back down the same day, and that suits an apartment with nowhere to store a spare. Wool put through the same process comes out flat and then dries badly in river-mouth air. Which one you have decides what happens, and you get told before the van leaves with it.

  • Right for these, and quick
  • Wool dries badly here
  • Told before the van leaves

Rug Dry Cleaning

Low moisture cleaning for a rug in a long-held unit, where years of coastal air have made the dyes less certain than they were.

Salt air changes how older dyes behave, so a colour that was stable a decade ago may not be now. A swab on a hidden corner settles that question before anything is committed, and a rug that fails goes to compound cleaning in sections instead. Two colours that have met inside a pile stay met, which is the whole argument for testing.

  • Salt air changes dye behaviour
  • Settled before commitment
  • The whole argument for testing

Water Damage Restoration

A hot water system in a locked-up unit, a leak from the floor above, or storm water in off a low riverside path.

In a unit block the rug is often wet for days before anyone finds it, which is the difference here. Ring as soon as somebody finds it, and name the water. We stabilise and dry before any wash is considered, and where the foundation has already begun to fail we say so rather than charge for a wash that cannot save it.

  • Wet for days before found
  • Ring the moment it is found
  • We say when it is beyond saving

Mould Rug Cleaning

Grey bloom under a rug in a shut-up unit, or a musty edge where a lounge has held the same square metre for years.

Salt-held moisture in a closed unit is the standard start, and the growth needs something organic below it to live on. Treated water lifts out the growth and its food source in one process rather than dealing with the visible half. The drying cycle then takes the rug well past dry, and one found in its first season comes back intact.

  • The standard start here
  • Not just the visible half
  • First season, comes back intact

Rug Moth Treatment

Wool goes where nothing moves it, and a rug under a heavy unit lounge that has not shifted in five years is exactly that.

Nobody notices until the furniture goes. Larvae feed on the underside and in the covered strip along a wall, so the loss appears all at once when a unit is repainted or sold. A treated bath ends eggs, larvae and adults in a single process, the debris rinses free, and the extent gets assessed after that rather than guessed at before.

  • Nobody notices until furniture goes
  • It appears all at once
  • Assessed after, not guessed before

Stain Protection

Protection is offered after the wash, and in a rental or holiday unit at the river mouth it is usually worth raising.

The benefit is narrow and we describe it narrowly. A spill rides on top for a while rather than dropping through, which gives whoever is there a chance to reach it first. Sand it cannot help with, because sand cuts rather than soaks, and salt is beyond it too. Where a rug is nearly finished anyway, we say to skip it.

  • Narrow, and described narrowly
  • Nothing about sand or salt
  • We say to skip it

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Listed as a service area

Our Sunshine Coast office, and a bath 145 kilometres away

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Everything the listing covers is a service area. There is no counter to visit and nothing gets cleaned inside the postcode. A driver comes to the unit door and the work is done at Yatala.

From the river mouth to the wash floor

Washed at the southern endNothing is cleaned on this coast. It all happens at Unit 9/38 Computer Rd, Yatala QLD 4207.
About a hundred and five minutesOut along Aerodrome Road to the highway, then the motorway south to the Yatala exit, around 145 kilometres.

We pay for the kilometres, not you. Cotton Tree goes on the same planned day as Maroochydore and Alexandra Headland, and a window follows as soon as that day is locked.

Three Cotton Tree stories

A convict, an island and a sporting precinct

A great deal packed into a very small footprint.

The coast's first accidental visitor

Convict John Graham escaped Moreton Bay in 1827 believing he could row to China, and instead walked into an Aboriginal camp near the present site of Maroochydore.

A story this old and this specific about who was here and why is the kind of grounded detail that shapes how we describe a place, and it is the same no-guesswork approach we bring to a rug.

An island a hundred metres off the sand

Pincushion Island sits just 100 metres off the beach north of the Maroochy River mouth, one of several named islands in a river that rises on the Blackall Range.

A river mouth this compact, with an island practically within swimming distance of the sand, packs salt, sand and silt into a rug faster than almost anywhere else on the run.

A small footprint and a full precinct

Beyond its cafes, shops and library, Cotton Tree's sporting precinct runs to two rugby fields, six tennis courts, three bowling greens and a fifty metre pool.

A neighbourhood this dense and this heavily used, day in and day out, is where a rug earns genuine wear, and every one of them gets an honest assessment before anybody says what it needs.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Cotton Tree

Rated 4.9 ★ from 8 customersaround Cotton Tree, collected directly from our customers after every clean.

on 07 Apr 2025
Cleaner after beach traffic in Cotton Tree
The cowhide rug looked okay, but you could feel the fine sand through the fibres. The gritty feel is gone, and the room feels cleaner. The clean was enough to make us stop talking about replacing it.
Caitlin Cross
from Cotton Tree
on 09 Jul 2025
Easy pickup for our shag rug in Cotton Tree
The shaggy rug was too noticeable in the hallway to ignore any longer. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Cotton Tree pickup was handled well.
Isla Shah
from Cotton Tree
on 29 Mar 2025
Easy pickup for our wool rug in Cotton Tree
Sending the wool rug away from Cotton Tree felt easier than trying to clean it myself. After the full wash it felt fresher underfoot and no longer had that old-room smell. We are in Cotton Tree, so having it collected made the job much easier.
Amelia Gibson
from Cotton Tree
on 11 Dec 2025
Old stains are much less obvious in Cotton Tree
The designer rug had become one of those jobs I kept avoiding in the entry. The old stains are much softer now, and the colours look cleaner in daylight. The rug feels like it belongs in the room again. The Cotton Tree pickup was handled well.
Olivia Tran
from Cotton Tree
on 16 Aug 2025
No more stale smell in Cotton Tree
The Cotton Tree pickup helped, and the wool rug came back properly dry.
Jasmine Griffin
from Cotton Tree
on 07 Dec 2025
Rug sits flatter now in Cotton Tree
After cleaning the Indian rug, I wanted it protected because the room gets real use. They cleaned it first, then talked through protection and underlay. It sits flatter now and feels safer underfoot. It was a good save for a rug we still wanted to keep.
Gabrielle Lewis
from Cotton Tree
on 19 Jun 2026
Pet accident sorted on our Scandi rug in Cotton Tree
The pet odour in our Scandi rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the nursery feels usable. The Cotton Tree pickup was handled well.
Charlotte Barnes
from Cotton Tree
on 19 May 2024
Easy pickup for our Persian rug in Cotton Tree
I was expecting a distance charge because we are in Cotton Tree, but there was no surprise fee. The Persian rug was collected and returned clean without us having to move it ourselves.
Nathan Reid
from Cotton Tree
All customers

Cotton Tree first, then the rest of the coast

The opening cards come from units here. The wider figure is every customer across all of our run days.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Maroochydore day

Collected alongside Cotton Tree

The river mouth and the beaches either side of it.

Good to know

Cotton Tree questions, answered plainly

Can you collect from a unit block, or does the rug have to come down to the street?

From the unit door in most buildings. The driver takes it rolled and brings it back the same way. Where access genuinely will not allow it, we arrange a point with you when the run day is scheduled. Neither leg is charged for.

How is the price set?

On the rug, once we have it. Size, fibre, construction and what it is carrying all feed one figure decided at inspection rather than over the phone. Once decided it holds through to delivery, and both driver trips are already included.

Why does a rug here get dirty so much faster than the one at my parents' place inland?

Because three things arrive at once. Salt dissolves through the fibre and holds moisture against it, sand works down to the foundation and cuts, and river silt is fine enough to sit in the weave. Inland you generally deal with one of those. Here it is all three, most weeks.

A dog urinated on the rug and the smell will not go. What is happening?

Urine ends up in the backing rather than the pile, and at a river mouth the air stays humid enough to release it almost constantly. Immersion takes the soluble part away, an enzyme stage clears the odour source, and where the acid has lifted colour out of the wool, you are shown that at the assessment.

Do you also collect from Maroochydore, Alexandra Headland and Mooloolaba?

Yes, along with Kuluin and Pacific Paradise on the same day. Two units in the same building can send rugs together on one stop, which neighbours here arrange fairly often, and every rug after the first is $20 off.

How long is the rug out of the unit?

About 7 days from the door and back to it. Where a date genuinely cannot move, the 48-hour express service is available at an added cost. Both finish on a controlled drying cycle, which is the step a balcony at the river mouth cannot replicate.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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