Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Cottages built by the families who used them

Rug Cleaning Alexandra Headland,
Built by Hand, Kept in
Use

A headland where the first cottages were built by hand on weekends and one building has been given three different jobs. We take the same view of a wool rug: restore it rather than replace it.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Maroochydore run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Assessed, then quoted

An honest quote for cottages and beachfront flats

The oldest cottage rug and the newest apartment piece are quoted identically: somebody assesses the rug, one figure is given, and it is the figure that appears on the invoice.

Free pickup and deliveryAt the door on the Maroochydore run
Assessed before quotingConstruction, foundation and colour first
Hand washed at YatalaImmersed whole by hand, IICRC certified
$20 off every extra rugThe cottage and the flat on one collection
free re-wash guaranteeIf the result is not right when the rug is back down, tell us within 48 hours and the next wash costs nothing
What happens next
  1. 1
    Rolled at the doorFrom a cottage verandah or a flat entry
  2. 2
    Assessed, then quotedOne figure, taken from the piece itself
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until the water clears
  4. 4
    Returned in about 7 daysDried under control, groomed, rolled again
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Potts Point until 1901

Rug washing Alexandra Headland, on a headland renamed for a queen

A foreman's name, then a queen's

The headland that gives this suburb its name was first called Potts Point, after John Potts, who oversaw the land for the timber merchant William Pettigrew between 1880 and 1890. Pettigrew had purchased the original 330 acres at the first Maroochy district land sale back in 1864, and by 1903 the whole holding had passed to Thomas O'Connor. In 1901 the headland itself was renamed Alexandra Headland, honouring Queen Alexandra, wife of King Edward VII, and the new name eventually gave the suburb an identity of its own separate from Maroochydore. It sits three point six kilometres southeast of Maroochydore's CBD across one point six square kilometres, wedged between Maroochydore and Mooloolaba on the beach strip with Cotton Tree and Buderim also bordering, and it held 4,235 residents at the 2021 census against 3,958 in 2016.

Nothing here gets thrown out simply because its first purpose has finished. That includes a good wool rug.

One building, three different lives

Thomas O'Connor subdivided this land into oceanfront allotments in August 1915, and through the 1920s local families from Woombye and Palmwoods built the first seaside cottages here, largely with their own hands, on weekends away from farm and mill work. O'Connor also developed the Alexandra Residential Hotel, designed by the architect Thomas Ramsay Hall, which opened on 31 December 1928 as a temperance hotel serving no alcohol from the outset. The Presbyterian Church bought the property in 1945, and the Uniting Church converted it into the Alexandra Park Conference Centre in 2004 and 2005. One building, three quite different identities across nearly a century, and never once knocked down. That instinct is still visible in the suburb's housing, where owner-built weekenders survive a street behind the apartment towers, and it is the argument we make about wool: a piece that has stopped looking its best has usually not stopped being worth keeping.

A narrow suburb with nothing between it and the sea

This is one of the narrowest suburbs on the strip, barely more than a headland and a beach road wide, so salt spray reaches the seafront apartments and the older cottages set a street or two behind them alike. The older housing takes it harder. Weekender-era homes were built well before modern sealing, and salt-laden air moves through wall cavities and underfloor spaces into rooms above them, settling into wool that has often been in the same house for decades. It does not stain, it simply dulls colour year on year until nobody remembers the rug looking any other way. Newer apartments have the opposite problem, holding the same salted air in closed rooms between tenancies with no ventilation at all. Neither load can be reached from the surface. Immersion is what gets underneath, flooding the weave and carrying the salt away in the rinse, and the piece is then dried flat and under control before it goes home.

Alexandra HeadlandMaroochydoreCotton TreeMooloolabaand the streets climbing toward Buderim
The complete list for 4572

Twelve services, for a headland that keeps what it builds

Beachfront apartments along the parade and the surviving weekender cottages a street behind them, on one point six square kilometres between Maroochydore and Mooloolaba.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Alexandra Headland

One point six square kilometres of headland between Maroochydore and Mooloolaba, mixing beachfront towers along the parade with older seaside cottages a street or two behind.

This is a suburb with a long habit of keeping things and giving them a new job rather than replacing them, and a wool rug suits that exactly. Salt and grit build up in the foundation over years and make a piece look finished when it is not. Immersion floods that base, takes the load out, and hands the rug back to its room.

  • A habit of keeping things
  • Looks finished when it is not
  • Given back to its room

Rug Washing Alexandra Headland

Immersion washing across the two housing stocks here, long-held family beach houses and newer investment apartments furnished for short stays.

A restored 1920s cottage and a two-year-old apartment send us rugs with almost nothing in common except an address, so nothing is assumed from either. Construction, foundation strength and colour behaviour are established individually at the facility, the bath is mixed for the piece, and the rinse continues until whatever is coming out of it stops.

  • Nothing in common but an address
  • Established piece by piece
  • Rinsed until it stops
Most popular

Stain Removal

Sunscreen and sand carried up from the parade, wine on a balcony evening, and marks a cottage rug has been carrying since the last owners.

Half the marks we see here belong to somebody else's household, because a rug that has been kept through two or three owners collects history. Testing establishes the fibre and how the colour responds without needing any of that history, the treatment follows from the evidence, and the honest position is given after rather than promised before.

  • Marks from previous owners
  • History not required
  • Given after, not promised

Pet Stain and Odour

A dog in a narrow beachfront flat or an old cottage, and one accident on the rug closest to the door onto the parade.

The rug nearest a beach door takes everything, and when an accident lands there it goes straight through to the backing before anyone finds it. Anything applied afterwards treats the pile and misses the cause entirely. A full bath moves water through the whole structure and takes the residue out, enzymes settle what is producing the smell, and controlled drying ends it.

  • The door rug takes everything
  • Sprays miss the cause
  • Drying ends it properly

Odour Removal

The shut-up note in an investment flat between bookings, or the settled staleness of a cottage that has been closed since the last holidays.

Both of this suburb's housing types produce the same complaint for opposite reasons: a flat is closed between tenants, a cottage is closed between visits. Either way the smell is not in the air, it is bound into the base of a pile and will outlast any amount of airing. Washing breaks that bond, the rinse takes it away, and nothing is sprayed over the result.

  • Opposite reasons, same result
  • It will outlast the airing
  • Nothing sprayed over it

Rug Spot Cleaning

Treating a single mark where it sits is often the right call in a cottage, where there is rarely enough room to shift furniture and lift a rug out.

The instinct to rub is what costs people rugs. Hard work on a spot opens the pile, pushes the edge of the mark outward and leaves a crushed area that shows in every bit of light coming off the water. We test, work lightly, groom the nap back into line, and give a straight answer about whether the piece needs the full bath.

  • The instinct to rub costs rugs
  • Shows in the light off the water
  • Straight about the bath

Rug Steam Cleaning

Hot water extraction for the pieces that earn it: a mat inside a beach door, a corridor runner in a block, a synthetic rug in a let.

Machine-made construction is designed for this and is back in service within hours, which is what a short-stay apartment turning over guests actually needs. Hand knotted wool gets the bath instead, no matter how tight a changeover looks. The construction of the piece decides the process, and which one it is gets explained rather than assumed to be our business alone.

  • Back in service within hours
  • Knotted wool gets the bath
  • Explained, not assumed

Rug Dry Cleaning

Compound cleaning without a bath, for the surviving cottage pieces that would lose something in water: colour that lifts under test, or a foundation worn thin by sea air.

Some of the wool in the surviving weekender cottages here is older than the apartment blocks along the parade. Testing a hidden corner with a little moisture settles the water question straight away and costs the piece nothing. If the colour moves, compound work in careful sections is used instead, chosen deliberately, because faded colour cannot be given back.

  • Older than the towers
  • Nothing put at risk
  • Colour cannot be given back

Water Damage Restoration

A burst line in a block, a balcony door left open in an onshore blow, or a leak that has crossed two flats before anyone noticed.

In a building the rug that gets wet is often nowhere near the failure, and in an old cottage the water comes in from outside instead. Either way most of the outcome is decided inside the first day. Ring straight away, describe what got to the rug, and the piece is stabilised and dried before anybody assesses it, with the verdict given before a charge exists.

  • Rarely near the failure
  • The first day decides it
  • Verdict before any charge

Mould Rug Cleaning

Grey bloom under a bed in a ground-floor flat, or a musty patch where a cottage rug has met a shaded timber wall.

Old timber construction and closed-up flats both hold moisture where a rug can find it. Growth and the film beneath it both come away in treated water, the rinse finishes the job, and the drying room deals with the damp that started it. Caught in the first season, the piece goes back with nothing lost to it.

  • Old timber and closed flats
  • Growth and residue removed
  • Nothing lost to it

Rug Moth Treatment

Wool is eaten out of sight, and both housing types here supply the space: a cottage linen press, a built-in robe, a rug rolled for the off season.

Investment flats are where this does the quiet damage, because a rug rolled and stored between tenancies is undisturbed for months at a stretch. A single treated bath ends the whole life cycle at once, the debris washes away in the rinse, and how much wool has genuinely gone can finally be seen. Storage advice comes back with the rug.

  • Flats do the quiet damage
  • Every stage together
  • How much has gone, finally

Stain Protection

Before a rug goes back there is one optional treatment left, and a restored room with a good rug in it is where the question usually comes up.

In a suburb that repairs rather than replaces, this fits the local habit. It slows a liquid on its way into the pile so wiping stays possible a little longer, which is often the whole difference. It is not protection and we do not present it as protection. Handle, sheen and colour come back precisely as they left.

  • It fits the local habit
  • Not protection, and not sold as it
  • Back precisely as it left

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Headland collection, Yatala wash

Our Sunshine Coast office, and the building the rugs are washed in

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

Nothing about this listing implies a shopfront. It marks out the ground our team works, the driver comes to the door, and the washing happens at Yatala.

From the parade down to the wash floor

One building takes every rugCottage rugs and apartment rugs alike go to Unit 9/38 Computer Rd, Yatala QLD 4207.
Around an hour and three quartersDown the coast road, then the highway the whole way to Yatala, in the order of 135 to 140 kilometres.

The distance is ours to cover and none of it lands on your quote. One planned run takes in Maroochydore, this headland and Buderim together, and the collection time follows once that run is set.

Three Alexandra Headland stories

A renaming, a temperance hotel and cottages built on weekends

A headland where things get rebuilt for a new purpose rather than removed.

Named for a queen, not for the man who ran the land

This headland was known as Potts Point after overseer John Potts before being renamed Alexandra Headland in 1901.

A place renamed for royalty rather than left under a foreman's name was always intended to be more than a working camp, and every rug collected from these streets gets that same standard of attention.

A temperance hotel that became a conference centre

The Alexandra Residential Hotel opened as a temperance establishment on the last day of 1928, and the same building is a conference centre today.

A building rebuilt for a new purpose three times over without ever losing its place on this headland is precisely the argument for restoring a good rug rather than discarding it when its first room is gone.

Cottages built by the people who would holiday in them

The first seaside cottages here were built through the 1920s by residents of Woombye and Palmwoods on land subdivided in 1915.

A suburb built cottage by cottage by families who wanted their own place at the beach is full of rugs with genuine personal history, and every one of them gets an honest assessment before any wash is recommended.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Alexandra Headland

Rated 4.9 ★ from 8 customersaround Alexandra Headland, collected directly from our customers after every clean.

on 04 Jan 2026
Our Oriental rug feels usable again in Alexandra Headland
Our dog had one accident on the Oriental rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Alexandra Headland pickup was handled well.
Kieran Wright
from Alexandra Headland
on 24 Dec 2021
Water mark improved in Alexandra Headland
The rug was collected from Alexandra Headland and handled carefully. The hallway runner had a damp corner that started to smell after a leak. It was worth cleaning rather than replacing it.
Madeleine Phillips
from Alexandra Headland
on 11 Jul 2024
Ready to use again in Alexandra Headland
We pulled the flatweave rug out of storage and it smelled too stale for the house. The refresh made it feel part of the house rather than something from storage. The rug came back dry, which was a big part of the relief.
Melissa Gray
from Alexandra Headland
on 06 Mar 2021
No colour run in Alexandra Headland
I had avoided cleaning the hand-knotted rug because a bad clean would have been worse than the dust. It came back cleaner while still looking like the same old rug. I was glad we did not have to replace it.
Lucia Holmes
from Alexandra Headland
on 23 Feb 2024
Easy to arrange around our day in Alexandra Headland
The free door-to-door pickup made a bigger difference than I expected in Alexandra Headland. Premier collected our Scandi rug, kept the quote clear and brought it back cleaner.
Maddison Thompson
from Alexandra Headland
on 02 Oct 2025
Door-to-door service made sense for our wool rug
I finally booked the wool rug from Alexandra Headland after putting it off. After the full wash it felt fresher underfoot and no longer had that old-room smell. The Alexandra Headland pickup was handled well.
Isabelle Vu
from Alexandra Headland
on 23 Jan 2023
Old stains finally sorted for our Oriental rug
The set-in marks on our Oriental rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Alexandra Headland pickup was handled well.
Riley OConnor
from Alexandra Headland
on 25 Mar 2021
Easy communication the whole way in Alexandra Headland
The shaggy rug had reached the point where spot cleaning was not enough. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Alexandra Headland pickup was handled well.
Isaac Walker
from Alexandra Headland
All customers

This headland first, then the wider Maroochy area

The cards above came from Alexandra Headland homes. The larger figure spans every suburb we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Maroochydore run

Collected alongside Alexandra Headland

One planned run takes in all of these.

Good to know

Alexandra Headland questions, answered plainly

Our cottage rug looks tired. Is it worth restoring or should we replace it?

That is the question this suburb asks most, and the answer comes from the inspection rather than from a photograph. Wool that has been kept reasonably well usually has a great deal left in it, and most of what reads as fading is salt and grit in the base of the pile. You are told what a wash will bring back and what is gone for good.

How is the price worked out?

Off the rug. Size, construction, foundation condition and what has built up in it are the inputs. The number comes once the driver has seen the piece, the travel both ways is already inside it, and nothing gets added at the end. Where a wash will not repay itself, that gets said before the rug is loaded.

We let the apartment out. Can a rug be turned around between guests?

Yes, and it is regular work on this headland. Door to door runs to about 7 days as standard, with express handling inside 48 hours available at additional cost for a tight changeover. Tell us when the guests arrive and the collection is planned back from that date.

The dog urinated on the rug by the beach door. Can it be fixed?

Usually yes. That doorway rug takes the heaviest traffic in the house, and urine reaches the backing on the first day, which is why anything applied to the surface stops working after a fortnight. Immersion carries the residue out, an enzyme stage neutralises the source, and permanent colour damage is explained at the assessment.

Do you also collect from Maroochydore, Cotton Tree and Mooloolaba?

Yes, one planned run covers Maroochydore, this headland and Buderim together, with Cotton Tree and Mooloolaba on the same day. Two households can send rugs on a single collection if it suits them, and each rug after the first is $20 off.

Do you handle rugs from a beachfront tower with lift access rules?

Regularly. Tell us at booking if the building requires a service lift, a loading window or notice to the body corporate, and the run gets planned around it rather than discovered on the morning. The rug is taken from the flat door rolled, and it comes back the same way.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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