Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Creek mouth on one side, open beach on the other

Rug Cleaning Currumbin,
Where the Highway Still Runs
Through Bush

A rug here takes salt off the beach and damp off the creek, often in the same week. We keep what is worth keeping and remove what is not: collected rolled, bathed by hand at Yatala, and home in about 7 days dried through to the base.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery between the creek and the beach
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted from the rug

An honest quote for Currumbin cottages and units

The rug is read and measured before any number is attached to it, and that number stays put. Where the piece will not repay what the work costs, you hear it at the inspection rather than afterwards.

Free pickup and deliveryPaired with Currumbin Waters on the same day
Inspected before quotedFibre, foundation and condition set the figure
Hand washed at YatalaOur own wash floor, and never a machine on wool
$20 off each extra rugThe verandah runner can come with the lounge rug
free re-wash guaranteeSomething not right inside 48 hours, and it is redone
What happens next
  1. 1
    Collected on the Currumbin dayRolled at the cottage door or the unit landing
  2. 2
    Read, then pricedConstruction and condition, then a figure that holds
  3. 3
    Bathed whole by handImmersed at Yatala and rinsed until it comes clean
  4. 4
    Returned in about a weekDried through the base before it goes back down
On this run weekly29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Two square kilometres, creek to headland

Rug washing Currumbin, between the creek and the sea

A suburb that kept what most of the coast built over

Currumbin runs two square kilometres from the mouth of Currumbin Creek in the north to Wyberba Street in the south, with the Pacific Motorway on its western side and the Coral Sea on its east, 23 kilometres south-southeast of Surfers Paradise. The population has grown slowly, 2,785 in 2011 to 3,278 in 2021. The stretch of Gold Coast Highway through here is the part worth noticing: where almost everywhere else on the coast it runs past continuous shopfronts, here it winds through genuine bushland over the headland. That is a suburb that held on to something. For a rug it also means two sources of moisture rather than one, salt off the open beach and creek damp where fresh water meets the tide, and a pile that rarely gets the chance to dry out completely between them.

Salt cuts the fibre and creek damp keeps everything in place. A rug here holds both until something takes them out.

Cottages, fibro and the newer blocks on the highway

The housing spans a century without much in between. There are cottages from the 1920s subdivisions, fibro beach houses from the decades after, and newer high-rise development along the highway. The rugs match. Long-held wool sits in the older houses, often bought when the house was, while the apartments run larger modern pieces and hard-wearing synthetics. Currumbin State School started life in 1909 with thirteen children on its first day and now teaches well over a thousand, which is a fair measure of how much this stretch has filled in around those cottages. What has not changed is the exposure. Every one of those households, old or new, is dealing with the same salt and the same creek air, and none of it comes out with a vacuum.

Forty-five minutes, and what leaves the rug

Currumbin pairs with Currumbin Waters on the same day of the southern run, about sixty kilometres and forty-five minutes from the wash floor. The rug goes into our own van rolled and stays with us the whole way. On the bench at Yatala it is measured, its construction read and its dyes swabbed on a corner nobody sees, then it goes into the bath and is worked by hand until the rinse comes off clear. The dryers take it from there, all the way through the foundation, and that is the stage that decides whether the creek air finds anything to work on when the rug gets home. Twenty-nine years of that has taught us to say plainly when a rug is past saving, and this suburb has more old rugs than most. There is no depot in between and no third party at any point, which is why a description of what was wrong with your rug comes from the person who had their hands on it.

Palm BeachCurrumbinCurrumbin WatersTugunand the streets on both sides of the creek
Twelve services for a 4223 rug

The full list, and what each one actually keeps

Subdivision-era cottages, later fibro beach houses and the newer apartments along the highway. Two kinds of moisture, one honest assessment per rug.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Currumbin

This suburb sits between two water problems. Salt comes off the open beach, and Currumbin Creek adds its own damp where fresh water meets the tide.

A rug takes both, and it keeps both. Salt stays crystalline in the yarn and cuts it. Creek humidity keeps the base of the pile from ever fully drying, which is what lets everything else stay put. A full bath removes the pair of them in one process, and the rug is dried right down so nothing is left behind for the next humid week to work with.

  • Two problems, one bath
  • Read before it is quoted
  • Dried down, not off

Rug Washing Currumbin

Some of the wool in these streets has been here since the cottages were built, and it is usually worth keeping. Some of it is not, and that gets said.

The difference is structural. A rug with a sound foundation and pile left in it comes out of a bath better than it has looked in years. One that has gone brittle underneath will not survive immersion, and no amount of careful handling changes that. So the foundation is checked before the price is named, and the verdict is given straight rather than softened.

  • Kept or not, said plainly
  • Foundation checked first
  • No softened verdicts
Most popular

Stain Removal

What comes off this beach is sunscreen and salt water. What comes off the creek is silt. Both leave marks, and neither behaves like an ordinary spill.

Sunscreen binds into the fibre rather than resting on top of it, and silt dries into the yarn where brushing only spreads it. Identifying which one you have decides everything that follows, and the dye underneath gets swabbed before any product is used. You are told which marks will lift and which the rug has now kept for good.

  • Sunscreen binds, silt dries in
  • Dye swabbed before treatment
  • Told which ones it has kept

Pet Stain and Odour

A dog that swims in the creek and runs on the beach carries two kinds of wet into the house, and the rug by the door keeps whichever arrives last.

Salt water and creek water both wash out. Urine does not, because it drops past the pile and stays in the foundation where a spray from above cannot follow. The bath reaches that depth, an enzyme stage removes what generates the smell, and the rug is dried out completely so the creek humidity has nothing left to restart.

  • Two kinds of wet, one deeper
  • Enzymes where the smell is
  • Nothing left to restart

Odour Removal

The smell in a Currumbin cottage is rarely one event. It is the accumulation of a few summers where nothing in the room ever quite dried out.

Moisture off the creek mouth keeps a pile slightly damp, and slightly damp for long enough grows something. That something feeds on the soil already in the rug, so removing the soil removes the cause. Washing does both, the rinse takes the residue, and the drying stage finishes it. We hand the rug back unscented, because a fragrance would hide whether any of that worked.

  • Not one event, several summers
  • Soil out, cause out
  • Handed back unscented

Rug Spot Cleaning

A cottage rug with one mark on it and forty years of good service left is not automatically a job for the van, and it is worth checking before assuming.

Fibre decides how far local work can go. Wool tolerates careful attention. Viscose does not, and pressure there crushes the pile into a shape that never lifts again. We test, work gently from the outside in, then settle the nap so the area disappears. Where the only real answer is a bath, that is what you will be told before anything else is tried.

  • Check before assuming
  • Wool tolerates it, viscose does not
  • Told before anything is tried

Rug Steam Cleaning

The apartments along the highway run machine-made rugs that take real traffic, and hot water extraction is the correct answer for those rather than a lesser one.

Stable dyes and a synthetic pile handle heat and pressure and give the rug back fast. Hand knotted wool and silk handle neither, and there is no repairing what that does. So construction decides the method and the reason is explained rather than assumed. Recommending the quicker, cheaper process when it is the right process is part of the job.

  • Correct, not lesser
  • Rug back fast
  • Construction decides

Rug Dry Cleaning

Cottages hold on to things, and every so often that includes a rug too fragile to put in water at all. One swab on a hidden corner establishes it.

Colour that lifts on the swab, or a foundation gone papery with age, and immersion is off the table for good. Low moisture compound cleaning takes its place, worked across the rug in stages, achieving less and risking nothing. On a piece that has already survived seventy years in a beach house, keeping it intact beats getting it brighter.

  • One swab establishes it
  • Compound work in stages
  • Intact beats brighter

Water Damage Restoration

Water arrives here off the southeast weather or up from the creek, and a low-set cottage floor takes it before anybody has noticed the sky change.

Say what the water was when you ring, because salt, creek and clean water each behave differently in wool. The response is stabilising and drying first, since a rug loses strength every hour it stays wet in this climate. Whether it is worth restoring is answered honestly once it is safe to handle, and only then does cost come into it.

  • Say what the water was
  • Stabilise, dry, then decide
  • Cost comes last

Mould Rug Cleaning

Creek-side humidity and a rug that has held one position for years is all it takes, and the growth is always underneath before it is anywhere else.

It feeds on soil already sitting in the pile, which is why removing the soil matters as much as treating the growth. An antimicrobial bath does both together, the rinse carries off what remains, and a complete dry removes the condition rather than the symptom. If the foundation has been weakened, that is reported honestly instead of quietly washed over.

  • Underneath, always
  • Soil and growth together
  • Weakness reported honestly

Rug Moth Treatment

An old wool rug in a cottage that keeps its furniture in the same place for decades is exactly the quiet moth larvae are looking for.

The eating happens along the wall line and under the sideboard, so the damage is a season old before a thin patch shows it. A treated bath ends every stage at once and washes the casings and grit out with the soil, and only then can the real loss be measured. Where a rug is stored seasonally, we will explain how.

  • Quiet is what they want
  • One bath, every stage
  • Storage explained

Stain Protection

The clear finish applied at the end of the bath is the one part of this list that is about the future rather than about what the rug has already collected.

It slows a liquid on its way down the fibre, which buys the seconds somebody needs to reach it with a cloth. In a house where wet swimmers and drinks cross the same floor, those seconds get spent regularly. It changes nothing about how the rug looks or feels, and it wears back over time, so we will say when it is worth doing again.

  • About the future, not the past
  • Seconds to reach it
  • Told when to renew it

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The highway out to the M1

Our Gold Coast office, and where the washing is done

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

The Gold Coast office is registered on Computer Road at Yatala, beside the wash floor. Bookings and quotes are handled from the office, and one driver takes the rug up and brings it back.

Creek mouth to wash floor

Rolled at the front stepThe rug is washed by hand in one piece at Unit 9/38 Computer Rd, Yatala QLD 4207, then dried through.
About forty-five minutes each wayOnto the motorway and north, roughly sixty kilometres, leaving the M1 at the Yatala exit.

The travel is ours to manage. Currumbin runs with Currumbin Waters on one southern day, and the collection window is confirmed once that day is scheduled.

Three Currumbin stories

A pub, a school of thirteen, and a highway that stayed bush

Three things that show what this suburb kept and what it let go.

The pub that watched the creek mouth

Currumbin's first hotel, built in 1910 overlooking the creek mouth, stood for 86 years; the RSL that followed it has run longer.

A community whose anchor has moved once but never disappeared understands the value of something built to last, which is the standard we hold a rug wash to as well.

The school that started with thirteen

Currumbin Lower State School opened in 1909 with thirteen students on its first day, and now teaches well over a thousand.

A school that went from thirteen students to over a thousand is a fair measure of how much this stretch of coast has filled in, and every one of those households eventually wants an honest answer about a rug.

The highway that goes back to bush

The stretch of Gold Coast Highway through Currumbin winds through bushland rather than shopfronts, unlike almost anywhere else on the coast.

A suburb whose highway still runs through bush has kept something most of the coast built over, and it is the same instinct that keeps us washing rugs by hand instead of taking a machine shortcut.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Currumbin

Rated 4.8 ★ from 8 customersaround Currumbin, collected directly from our customers after every clean.

on 04 Apr 2024
Pet accident sorted on our hallway runner in Currumbin
The pet odour in our hallway runner kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the nursery feels usable. I liked that the advice was honest before the work started.
Rebecca Smith
from Currumbin
on 08 Aug 2024
The Currumbin pickup was straightforward for our shag rug
I wanted a simple, clean result for the shaggy rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Currumbin pickup was handled well.
Claire Martin
from Currumbin
on 31 Jul 2025
Pickup made it simple in Currumbin
The office designer rug looked tired from foot traffic. The rug looked fresher without any strong chemical smell. I liked that it came back ready to put straight down.
Sam Cross
from Currumbin
on 31 Dec 2023
Easy pickup for our synthetic rug in Currumbin
I had tried spot cleaning the synthetic rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Currumbin pickup was handled well.
Emma Douglas
from Currumbin
on 06 Sep 2022
Rolled rug refreshed in Currumbin
The tribal rug looked fine until we unrolled it and noticed the smell. The process was easy, especially because we were moving furniture around. The refresh made it feel part of the house rather than something from storage.
Mark Dixon
from Currumbin
on 02 Aug 2022
The return was easy to organise in Currumbin
The wool rug in our hallway had been overdue for a proper clean. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Currumbin pickup was handled well.
Sarah McDonald
from Currumbin
on 21 Oct 2023
Entry rug looks better in Currumbin
They collected it from Currumbin and explained what could realistically lift. We booked because the flatweave rug looked dull from garden dirt. The entry end no longer looks darker than the rest of the rug. A small worn area still shows, but it looks cleaner overall.
Lily Nolan
from Currumbin
on 30 May 2022
Careful cleaning for a delicate silk rug in Currumbin
The free door-to-door pickup made a bigger difference than I expected in Currumbin. Premier collected our silk rug, kept the quote clear and brought it back fresher. We are in Currumbin, so having it collected made the job much easier.
Caleb Morris
from Currumbin
All customers

Currumbin cards first, then the whole southern run

The cards above were left by Currumbin customers. The larger figure includes every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The creek-end pairing

Suburbs collected alongside Currumbin

The southern run covers these on one day.

Good to know

Currumbin questions, answered plainly

How is a Currumbin rug clean priced?

By the rug rather than the postcode. Size, fibre, construction and condition set the figure, so the inspection happens before the quote, and collection and delivery are already inside it. Once agreed, the number does not move.

The beach here was named the cleanest in the country. Does that mean less sand in the rug?

Unfortunately not. A clean beach and a clean rug are different measurements. Sand still travels indoors on feet and towels, still works below the pile surface, and still cuts the fibre from underneath. What the wash removes is the sand that has already got down there, which no amount of vacuuming will reach.

Our cottage is low-set and close to the creek. Does that affect the rug?

It usually does. Creek air keeps the base of a pile slightly damp for long stretches, which stops soil drying out and shaking loose the way it would inland. That is why the drying stage after the wash matters as much as the wash itself, and why we dry mechanically rather than relying on the weather.

There is dog urine in the hall rug after a swim at the creek. Can it be removed?

In most cases yes. What lands on the pile does not stay there for long; it works down into the foundation, well below anything a household product reaches, which is why the smell keeps coming back. The bath clears that layer and an enzyme stage removes what actually generates the odour. Any colour change already set into the dye is described at the inspection.

Do you collect from Currumbin Waters, Palm Beach and Tugun as well?

Yes. Currumbin Waters pairs with Currumbin on the same day, and Palm Beach, Tugun and Elanora sit on the same southern loop. Rugs from two addresses can travel together, and every extra rug is $20 off.

How long will the rug be gone?

Around 7 days from collection, which covers washing, drying the piece out completely, and the trip back down the coast. A 48-hour express option is available at additional cost where a date has to be met, though drying remains the step we will not rush.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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