Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Canal estate, brick loops and grazing country

Rug Cleaning Currumbin Waters,
Following the Creek
Inland

Follow the creek through this suburb and the ground changes three or four times, and so do the rugs. One van covers all of it. Collected rolled, hand bathed at Yatala, and back in about 7 days dried right through.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free collection and return, from the valley road in
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One figure, from the rug

A straight quote for every kind of address here

A canal-front piece and an acreage rug get the same treatment at the quoting stage: measured, read, priced from what is actually there. The figure holds, and a rug that will not repay the work is named at the inspection.

Free collection and deliveryFrom the canal streets to the paddock gates
Priced after the inspectionConstruction and condition, then the number
Hand washed at YatalaOne facility, one team, every rug by hand
$20 off each extra rugSeveral pieces off one property in one trip
48 hour re-wash guaranteeRaise it within 48 hours of delivery and it is redone
What happens next
  1. 1
    Booked into the southern dayCollected rolled, whichever end of the suburb
  2. 2
    Measured and assessedFibre, dyes and condition decide the price
  3. 3
    Washed by hand at YatalaThe whole rug immersed, then rinsed right out
  4. 4
    Dried, groomed, deliveredBack on the floor in about seven days
Every corner of the suburb29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A name borrowed from next door

Rug washing Currumbin Waters, along the creek

Nine and a half square kilometres of changing ground

Currumbin Waters covers 9.9 square kilometres, bounded by the New South Wales border to the south, the Pacific Motorway to the east, Guineas Creek Road to the north and Simpsons and Piggabeen Roads to the west, with 9,797 people counted here in 2021. Currumbin Creek runs the length of it, entering from the valley in the southwest and threading north toward Palm Beach and Currumbin before it reaches the sea. The ground either side changes as it goes. Residential streets sit north of the creek, an industrial estate holds the northeastern corner, a canal estate runs through the centre where the water is closest, and grazing and farmland hold on toward the southeast. Few suburbs this size carry that much variation inside one boundary.

One suburb, four kinds of ground, and a rug that shows exactly which one it has been living on.

Brick loops, canal frontage and the rural edge

The houses are mostly 1980s and 90s brick on quiet loops, and the rugs inside them are practical rather than precious: wool blends and family synthetics doing daily work. The canal estate through the middle sends larger pieces sized to open rooms, and they arrive carrying the still, damp air that sits over water at that scale. Toward the southeast the blocks get bigger, the ground gets drier, and the rugs come in with dust in summer and mud in winter instead. So on one afternoon loop the van might take an acreage wool piece, a canal-front designer rug and a family blend from a brick house on a cul-de-sac. That variety is the reason nothing here is priced off a chart.

Forty-five minutes, and the same bench for all of it

The southern schedule brings this suburb and Currumbin together on one day, and Yatala is roughly sixty kilometres north, about three quarters of an hour on the motorway. Wherever in the suburb a rug is collected, the process at the other end is identical. It is measured, its construction identified and its dyes swabbed on a hidden corner. It goes into water whole and is worked over by hand until the rinse is running clean. Then it is dried by machine, right through the foundation, which is the step that matters most for anything collected near the canal. Nothing is subcontracted at any point, so when we describe what was found in a rug it is a first-hand account rather than a report from somewhere else. Owners here tend to send two or three pieces at once because the property has that many, which the driver plans for in advance rather than discovering it on arrival at the gate.

ElanoraCurrumbin WatersCurrumbinTugunand the streets on both sides of the creek
Twelve services, across a very mixed suburb

The whole list, from the paddocks to the canal

Brick family homes north of the creek, an industrial corner, a canal estate through the middle and grazing country toward the southeast. Every rug read for where it actually lives.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Currumbin Waters

Nine and a half square kilometres, and the ground under it changes as the creek moves through: houses, then an industrial corner, then canal frontage, then paddocks.

Each of those puts something different into a rug. Dust and grass seed off the rural edge, canal damp through the middle, ordinary household soil in the brick loops. All of it ends up packed down at the base of the pile, and all of it leaves the same way: the whole rug into water, rinsed until it runs clear, then dried right through.

  • One van, every kind of ground
  • Read on the bench, then quoted
  • Out at the base, not the surface

Rug Washing Currumbin Waters

A wool rug in a canal house and a wool rug on an acre at the southeastern end will arrive with the same fibre and two completely different problems.

The canal piece has held moisture at its base for months. The acreage piece is carrying dry dust and seed ground into the pile. Both need water, and both need the temperature and acidity set by the fibre rather than by the address. The difference shows up afterwards, in how long the drying takes. Neither leaves here until that stage is genuinely finished.

  • Same fibre, different problems
  • Settings from the fibre
  • Neither leaves until dry
Most popular

Stain Removal

Marks from this suburb arrive with the same variety as the ground: mud and grass from the rural end, food and drink in the family loops, silt from the creek edge.

The treatment follows the substance in every case, and the dye underneath gets swabbed before anything is applied. Grass and mud usually go completely. Silt that has dried into the yarn behaves more stubbornly than it looks. You are given a plain forecast for each mark before work starts, rather than a general promise about the rug as a whole.

  • Treatment follows the substance
  • Swabbed before it is treated
  • A forecast per mark

Pet Stain and Odour

Dogs here have more room than most, which means more of everything comes back inside on them and it all lands on the same few rugs.

Mud and paddock dirt wash out without much argument. Urine is the one that does not, because it drops past the pile and stops in the foundation, out of reach of anything sprayed on top. Immersion reaches that layer, an enzyme stage removes what causes the smell, and the rug is dried out completely before it goes back.

  • More room, more comes back
  • Enzymes at the foundation
  • Completely dry on return

Odour Removal

The canal estate through the middle of this suburb holds still, moist air that a house two streets away on higher ground never has to deal with.

A rug in that air stays faintly damp, and what grows on the soil in the pile is what you can eventually smell. Removing the soil removes the food, which is what a bath does while it is also removing the moisture. The rinse takes the residue away. Nothing is scented afterwards, because a fragrance would only mask whether it had worked.

  • Still air, damp pile
  • Soil out, food supply out
  • No fragrance afterwards

Rug Spot Cleaning

Rugs in this suburb are often large, because the rooms are. That makes an on-site treatment worth considering before anybody starts shifting furniture.

The decision comes down to fibre and how long the mark has been there. Wool takes local work well; viscose crushes under pressure and does not recover. We test first, work in from the outside, then reset the pile so the treated area does not read differently across the room. Where the bath is the only real answer, we say so before starting.

  • Worth considering first
  • Tested, then worked inward
  • Said before we start

Rug Steam Cleaning

A family house at this end of the coast usually has one machine-made rug taking most of the traffic, and hot water extraction is the right tool for that one.

Stable dyes and a synthetic pile survive heat and pressure and the rug is back in the room quickly. Hand knotted wool and silk do not survive it, and the harm cannot be undone afterwards. Which method a rug gets is decided by how it was built, and the reason is explained. The cheaper process is recommended whenever it happens to be the correct one.

  • For the hardest-working rug
  • Back in the room quickly
  • Built, not priced, decides it

Rug Dry Cleaning

The older houses at the rural end sometimes hold a rug that predates the estate entirely, and a few of those cannot be immersed under any circumstances.

A damp swab on a hidden corner shows whether the colour will move. The underside shows whether the foundation has gone brittle. Either finding sends the rug to low moisture compound cleaning, worked over it in stages, which achieves less and puts nothing at risk. Keeping a fragile rug intact is worth more than getting it a shade cleaner.

  • Swab and underside checked
  • Compound work, in stages
  • Intact over slightly cleaner

Water Damage Restoration

Water comes at a rug here from the creek, from a storm, or from a burst line in a house with nobody home. The source matters and the timing matters more.

Creek water is not clean water and it needs a different response, so say which it was when you ring. Stabilising and drying come first because wet wool loses strength by the hour in this climate. Once the piece is safe to handle you get an honest answer about whether restoring it makes sense, and only after that is there a figure.

  • Source matters, timing more
  • Dried before it is washed
  • Honest answer, then a figure

Mould Rug Cleaning

Canal frontage in the centre of the suburb produces most of the mould jobs from here, and it almost always begins on the side of the rug facing the floor.

The growth lives on soil already sitting in the pile, so an antimicrobial bath is aimed at both at once, taking out what has grown and what fed it. The rinse clears the remainder and a complete dry removes the moisture it depends on. If the foundation has been weakened by the time we see it, that is reported rather than covered up.

  • Canal side, floor side
  • Growth and food together
  • Weak foundations reported

Rug Moth Treatment

Big houses on big blocks have rooms that get used twice a year, and a wool rug in one of those is the easiest thing in the suburb to overlook.

Larvae feed along the wall line and under furniture, well out of sight, so a thin patch is usually the first anybody hears of it. A treated bath ends every stage together and washes the casings and grit away with the soil, after which the loss can finally be measured. Rugs going into storage get advice on how before they go.

  • Rooms used twice a year
  • Every stage in one bath
  • Advice before it is stored

Stain Protection

Protection is worth most on the rugs in this suburb that sit where the outside comes in: the back door, the mudroom end of the hall, the room off the yard.

It slows liquid on its way into the fibre, which gives somebody time to reach a spill before it becomes a mark. It does the same thing for wet paws and tracked-in dirt, keeping them higher in the pile where they lift more easily. Nothing about the colour or the handle changes, and it wears back gradually with use.

  • Best where outside comes in
  • Dirt stays higher in the pile
  • Wears back gradually

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Guineas Creek Road to the M1

Our Gold Coast office, and the floor where rugs are washed

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

Computer Road at Yatala holds the registered Gold Coast office alongside the wash floor. Quotes and bookings are handled there, and the rug is driven up and returned by our own team.

Paddock, canal or cul-de-sac, one destination

Rolled wherever it is collectedEvery rug is hand washed as one piece at Unit 9/38 Computer Rd, Yatala QLD 4207, then dried right through.
Roughly forty-five minutes each wayOut to the motorway and north about sixty kilometres, leaving the M1 at the Yatala exit.

We cover the distance ourselves. Currumbin Waters runs on the same southern day as Currumbin, and the window is confirmed once that day's order is set.

Three Currumbin Waters stories

A borrowed name, two schools and a creek that changes everything

How a suburb assembled from four kinds of ground ended up with one name.

A name borrowed twice, read two different ways

Currumbin Waters started as a real estate development name taken from its coastal neighbour, and the shared word carries more than one recorded reading.

A suburb honest enough to carry two readings of its own name rather than picking one and calling it settled is the same kind of straight talking we give about what a wash will and will not fix.

The special school that found a permanent home

What is now Currumbin Community Special School began in Coolangatta in 1979 and only reached this suburb in 2006.

Institutions that took decades to find the right home understand that getting somewhere properly matters more than getting there fast, which is why we do not rush a rug through the wash floor.

Where the creek changes character

Currumbin Creek runs from the bushland valley in the southwest to the sea in the north, and the land around it changes sharply along the way.

A suburb running from farmland to canal frontage inside a few kilometres means the driver collects everything from acreage wool to waterfront designer pieces on the same afternoon loop.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Currumbin Waters

Rated 4.9 from 8 customersaround Currumbin Waters, collected directly from our customers after every clean.

on 15 Sep 2021
Pet accident sorted on our shag rug in Currumbin Waters
The pet odour in our shaggy rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the entry feels usable.
Renee Russell
from Currumbin Waters
on 25 Dec 2023
Easy pickup for our wool rug in Currumbin Waters
The wool rug had been bothering me in the lounge for weeks. After the full wash it felt less dusty underfoot and no longer had that old-room smell. The Currumbin Waters pickup was handled well.
Kate Walsh
from Currumbin Waters
on 02 Jan 2021
Clean again after pets in Currumbin Waters
I had tried blotting the pet urine smell on our wool rug, but the smell was still there. I liked that it was treated as a rug problem, not a quick spray-over. The odour has improved enough that we are comfortable using it again.
Georgia Nguyen
from Currumbin Waters
on 10 Feb 2023
Easy pickup for our shag rug in Currumbin Waters
The shaggy rug gets a lot of use in our entry. The pickup from Currumbin Waters was straightforward, and the whole process was easy.
Monique Hunt
from Currumbin Waters
on 06 Jan 2024
Soft and fresh again in Currumbin Waters
The sheepskin rug needed freshening up without losing its natural look. They collected it from Currumbin Waters and treated it gently. It still has its natural look, just cleaner. The best part was getting a clear answer about the stale smell before the work started. I was trying to avoid the usual cycle of spot cleaning and hoping for the best.
Hayley Harper
from Currumbin Waters
on 13 Sep 2023
Careful with our old rug in Currumbin Waters
They explained the process and collected it carefully from Currumbin Waters. The rug was valuable to us, so I wanted someone to check it before washing. It looks refreshed, not over-cleaned.
Renee Field
from Currumbin Waters
on 27 Aug 2021
Colours look clearer again in Currumbin Waters
I booked from Currumbin Waters because the shaggy rug was overdue. The old stains are much softer now, and the colours look cleaner in daylight. It came back ready to put straight down. We are in Currumbin Waters, so having it collected made the job much easier.
Ashleigh Byrne
from Currumbin Waters
on 24 Aug 2021
Easy pickup for our area rug in Currumbin Waters
I was expecting a distance charge because we are in Currumbin Waters, but there was no surprise fee. The area rug was collected and returned clean without us having to move it ourselves.
William Hunt
from Currumbin Waters
All customers

This suburb first, then the run either side of it

The cards above came from Currumbin Waters households. The larger figure covers every address on our schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The southern inland day

Suburbs collected with Currumbin Waters

One scheduled day reaches all of these.

Good to know

Currumbin Waters questions, answered plainly

What does it cost to have a rug cleaned here?

The rug sets it, not the part of the suburb it comes from. Size, fibre, construction and condition decide the figure, so the inspection happens before the quote. Pickup and delivery are already inside the number, and once agreed it holds.

We are on acreage at the southeastern end. Is that still on the run?

Yes. The southern day covers the whole suburb, from the canal streets through to the grazing country, and a longer driveway does not change the arrangement. Tell us about gates or dogs when you book and the driver plans for them.

The rug near the canal always feels heavier than the others. Why?

It is holding moisture at the base, which is normal for water frontage and is the reason it never fully dries between summers. Washing removes the soil that damp has been feeding, and the drying stage afterwards is what actually gets the moisture out, which a house beside a canal cannot do on its own.

There has been dog urine on the rug more than once. Is it recoverable?

Usually yes, though repeat accidents in one place are harder than a single incident. What lands on the pile does not stay there; it works down into the foundation, which is exactly where a household spray cannot follow it. The bath clears that layer and enzymes remove what creates the smell, and any dye already affected is described before we start.

Do you collect from Currumbin, Elanora and Palm Beach too?

Yes. Currumbin pairs with this suburb on the same day, and Elanora, Palm Beach, Tugun and Currumbin Valley all sit on the same southern schedule. Neighbours often send rugs together, and each additional rug is $20 off.

Can you take a very large rug out of an open-plan room?

Yes. Large pieces are ordinary work here. The rug is rolled rather than folded so it travels flat, and it is washed in one piece rather than in halves. If it has to come out from under furniture, mention it when booking so the right help is scheduled.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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