Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The river shapes every street

Rug Cleaning
New Farm,
Bought Once,
Washed Properly

New Farm interiors are put together with intent, and the rug usually anchors the room. We collect it from deco flats, verandah houses and riverfront towers alike, hand wash it at Yatala and bring it back genuinely dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • The peninsula run also collects Teneriffe, Newstead and the Valley
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Craft to match the interior

A careful figure for a carefully chosen rug

A hand-knotted silk and a machine-made polypropylene deserve different answers, and pretending otherwise is how rugs get ruined. The driver identifies the piece at your door, quotes it firmly, and books it onto the peninsula run only if the work is genuinely worth doing.

Free pickup and deliveryThe peninsula run passes every New Farm street weekly, free
Inspected and quoted firstIdentified and priced before collection, never after
Hand washed, never machine scrubbedHand washed in full immersion, colours protected first
$20 off every extra rugMultiple rugs from one home travel and save together
48 hour re-wash guaranteeAnything raised within 48 hours goes back to the wash floor
What happens next
  1. 1
    The driver collects the rolled rugDeco flat or verandah house, the rolled rug is collected
  2. 2
    Inspection and an honest quoteThe piece is identified, checked and given one figure
  3. 3
    Hand washed at YatalaDye test, bath and hand washing at our Yatala facility
  4. 4
    Home again in about 7 daysReturned genuinely dry in about a week, colours settled
I wanted the woven rug cleaned properly the first time. The woven rug is softer now, with the traffic areas much less obvious. I liked that the result looked clean without being overdone.
Tahlia HartNew Farm
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Considered homes, considered rugs

Rug Washing New Farm, Done as the Maker Intended

Considered interiors, chosen rugs

New Farm mixes some of Brisbane's most loved housing: grand Queenslanders and Federation homes on the quiet streets, art deco flats from the interwar years, and riverfront apartments from every decade since. It is a suburb of considered interiors where the rug is chosen to match the home, hand-knotted wool and silk in the character houses, designer pieces in the towers.

Owners here know what they have and expect it handled correctly.

Peninsula air and deep verandahs

The river rings the peninsula, so the air stays moist, and the sheltered streets hold summer humidity under thick tree canopy. Deep verandahs keep rugs out of the sun but not out of the damp, and wool absorbs it quietly over months until the pile feels heavy and smells faintly wrong. Our full immersion wash at Yatala flushes the fibre completely, and controlled drying returns the rug genuinely dry rather than surface dry.

A century of adapting, underfoot

The picture house on Brunswick Street has screened since 1921 by changing with every era without losing its character, and that is precisely the trick a good rug has to manage: three generations of the same family, four different living rooms, one unbroken piece. Washing old wool and silk without harming either is the craft our 29 years have refined. We identify what you have, say plainly what it needs, and treat a deco flat's flatweave with the same respect as a tower's silk.

New FarmTeneriffeNewsteadFortitude Valley
Every service on the peninsula run

Twelve services for rugs chosen with intent

Hand-knotted wool, silk and designer pieces from the character streets and the towers, washed as the maker intended.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning New Farm

Cleaning for the anchor pieces of Brisbane's most considered interiors.

A New Farm rug is rarely an accident, so its care should not be either. Collected rolled from flat, house or lobby on the weekly peninsula run, and returned with colours and pile as the maker intended.

  • Anchor pieces respected
  • Flat, house or lobby pickup
  • As the maker intended

Rug Washing New Farm

The full bath for wool and silk that has breathed river air under a verandah.

The bath at Yatala flushes months of quiet moisture and its smell from the fibre. Dyes are tested first, the rinse runs until clear, and the controlled dry finishes what a verandah never can.

  • Quiet moisture flushed
  • Dyes tested before water
  • Finished past the verandah
Most popular

Stain Removal

Dinner parties and pale weaves keep this part of the trade busy on the peninsula.

Wine, oil and espresso each answer to different chemistry, so identification comes first and the prognosis is honest. Careful treatment then does the rest.

  • The dinner-party portfolio
  • Identification before action
  • Honest prognosis given

Pet Stain and Odour

Beloved dogs and beautiful rugs share most New Farm floor plans.

The compromise fails when accidents reach the foundation. Immersion removes the residue at its source, so the smell ends rather than fades, and the truce resumes.

  • The floor-plan truce kept
  • Source removal, not fading
  • The smell actually ends

Odour Removal

When a beautifully kept room smells wrong, the rug is usually holding the past.

The full wash strips accumulated odour from deep in the pile and the controlled dry leaves nothing for humid evenings to bring back.

  • The past washed out
  • Deep pile emptied
  • Humid evenings defeated

Rug Spot Cleaning

One mark on a treasured piece deserves precision, not an automatic full process.

Where a targeted treatment truly resolves it, that is what we quote. Where the whole rug is due, we explain why and the decision stays yours.

  • Precision over habit
  • Explained, not assumed
  • The decision stays yours

Rug Steam Cleaning

The hardy synthetics of second rooms and offices suit steam extraction.

Steam handles durable fibres carrying surface grime quickly. The assessment protects the silk and hand-knotted pieces from any method beneath them.

  • Second rooms served fast
  • Durable fibres suited
  • Fine pieces protected

Rug Dry Cleaning

Viscose, bamboo silk and delicate blends are common here and cannot take the bath.

Viscose declares itself under testing before any water gets near it. The gentle process then cleans to the fibre's tolerance and no further, keeping the sheen that sold you the rug.

  • Identified before water
  • Limits respected fully
  • Sheen and body kept

Water Damage Restoration

A storm blow-in across a verandah or a failed hose can soak a rug overnight.

Speed and order decide the outcome: controlled drying, then washing, before mould starts. Collected quickly, most treasured pieces survive the event.

  • Speed and order decide
  • Mould denied its window
  • Treasures usually survive

Mould Rug Cleaning

A rolled rug stored through renovations can come back out wearing mould.

When the growth is young the wash erases it entirely. When it is not, you hear a careful account of the likely result before committing a treasured piece to the attempt.

  • The renovation risk
  • Early growth removed
  • Frank account first

Rug Moth Treatment

Stored wool anywhere quiet, a spare room or a storage unit, invites moths.

Full immersion halts the colony at every point in its cycle. We walk you through any damage honestly, then set the piece up to sit safely wherever it waits next.

  • Quiet corners cleared
  • Every stage removed
  • Safe storage afterwards

Stain Protection

A protectant finish suits pale designer pieces that host real life.

The finish bonds to clean fibre without changing hand or colour, then quietly slows every future spill down to blotting speed. One saved dinner party and it has proven itself.

  • Invisible in use
  • Every spill slowed
  • Proven at the first near-miss

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Over the river, onto the M1

New Farm to Yatala on the weekly run

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street runs the bookings and the accounts. The washing floor is at Yatala, and no rug of ours is cleaned anywhere else.

Where your rug is washed

One wash floor takes every rugEvery rug we collect is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207 - the only facility we use.
Village, screen, wharf

Three constants on the peninsula

Where New Farm shops, watches and catches the boat, and has for the best part of a century.

Merthyr Village

The suburb's own shopping village on Merthyr Road, New Farm's daily centre of gravity.

Village suburbs prefer service that comes to them. Our driver collects the rolled rug at your door on the weekly peninsula run, and the booking takes two minutes on the form.

New Farm Cinemas

The Brunswick Street picture house, screening since 1921 under one name or another.

A cinema that has adapted for a century without losing its character is very New Farm. So are rugs that have passed through three generations of one family, and washing those without harm is exactly our trade.

Sydney Street ferry wharf

The peninsula's CityCat stop, keeping New Farm connected by water as it always has been.

New Farm has always trusted things that arrive on schedule. Our pickup runs work the same way: a confirmed day, a driver who collects the rolled rug, and a rug returned washed and dry from Yatala.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about New Farm

Rated 4.9 from 11 customersaround New Farm, collected directly from our customers after every clean.

on 12 May 2021
The collection made the clean simple for our Afghan rug
Getting the Afghan rug sorted from New Farm was easier than expected. After the full wash it felt brighter underfoot and no longer had that old-room smell. The New Farm pickup was handled well.
Patrick
from New Farm
on 12 Dec 2023
Chemical-free clean we felt good about for the family room
The shaggy rug had been on my New Farm to-do list for too long. I asked for a low-chemical approach for the shaggy rug, and it came back fresh without that sharp cleaning smell. The New Farm pickup was handled well.
Nathan Sharp
from New Farm
on 25 Jan 2025
Our woven rug feels softer now in New Farm
I wanted the woven rug cleaned properly the first time. The woven rug is softer now, with the traffic areas much less obvious. I liked that the result looked clean without being overdone. We are in New Farm, so having it collected made the job much easier.
Tahlia Hart
from New Farm
on 26 Nov 2022
Our cowhide rug smells fresh again
Our dog had one accident on the cowhide rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The New Farm pickup was handled well.
Willow Hayes
from New Farm
on 20 Aug 2020
The free door-to-door pickup made a bigger difference than I expected in New Farm
The free door-to-door pickup made a bigger difference than I expected in New Farm. Premier collected our hand-knotted rug, kept the quote clear and brought it back soft.
Emily Morris
from New Farm
on 06 Dec 2024
The collection saved us time in New Farm
I booked once it was obvious the shaggy rug needed professional care. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The New Farm pickup was handled well.
Lara Morgan
from New Farm
on 21 Feb 2023
A straightforward rug collection in New Farm
The wool rug had reached the point where spot cleaning was not enough. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The New Farm pickup was handled well.
Sienna Russell
from New Farm
on 09 Dec 2020
Old stains finally sorted in New Farm
I was careful about who I trusted with the area rug. The old stains are much softer now, and the colours look cleaner in daylight. The rug feels like it belongs in the room again. The New Farm pickup was handled well.
Hannah Ferguson
from New Farm
on 13 Mar 2022
The hallway feels fresher now for our cowhide rug
I wanted a simple, clean result for the cowhide rug. The cowhide rug came back fresher, softer and ready to use again in the hallway. The rug feels like it belongs in the room again.
Annabel King
from New Farm
on 19 May 2021
The collection made the clean simple for our hand-knotted rug
The hand-knotted rug had been bothering me in the nursery for weeks. The hand-knotted rug looks fresh again and the process felt organised from start to finish. The New Farm pickup was handled well.
Claudia Knight
from New Farm
on 17 Jan 2023
A better machine-made rug after red wine spill in New Farm
A red wine spill on the machine-made rug looked awful against the lighter pattern. They were honest about what might remain, but the mark is barely noticeable now. I liked that the advice was honest before the work started.
Andrew Foster
from New Farm
All customers

Off the peninsula, the same craft

New Farm's cards are above. The count below spans every region we wash for.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Beyond the peninsula

Suburb pages either side of the river

Where the same trucks and the same standards go next.

Good to know

New Farm asks, we answer

Who actually washes the rug?

Our own people at our own Yatala facility, under IICRC certification. Nothing is subcontracted, and the rug is hand washed in full immersion rather than surface cleaned and sent back.

Can you handle silk and antique pieces?

Yes, they are a large part of our work. Dyes are tested first, fragile foundations are flagged at assessment, and where immersion is not safe we explain what is. Honest assessment protects the piece before anything else does.

What will rug cleaning cost in New Farm?

Priced rug by rug: size, fibre, condition. The driver gives a firm figure at the door before collection, pickup and redelivery cost nothing on the peninsula run, and each rug after the first saves $20.

Can Teneriffe and Newstead rugs join our pickup?

Same truck, same day. The peninsula and its neighbours make one weekly loop, so a single form can book rugs from more than one address.

How dry is the rug when it comes back?

Completely dry, through the foundation, out of a controlled drying room. On a humid peninsula that matters, because a rug returned damp starts its next problem immediately. Standard turnaround is seven days; the paid express does it in 48 hours.

Can urine damage on a silk or fine wool rug be reversed?

The odour can, and often the mark can too. Urine residue settles into the foundation, which is why it outlasts every surface product, and on silk and fine wool it can also disturb dye. The wash removes the source in full immersion after dye testing, complete drying follows, and where colour has already shifted you hear an honest account of what treatment will and will not restore before we begin.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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