Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Ridges, gullies and a creek down the middle

Rug Cleaning Bardon,
Where the Damp Never Quite
Leaves

Gully streets hold moisture for days and wool holds it longer. We collect the rolled rug from the steps, wash it by hand in a complete immersion bath on our Yatala facility, and return it in roughly seven days from a controlled drying room, dry all the way to the foundation.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, included on the Bardon collection day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read first, quoted after

An honest figure for the gully street rugs

Rugs that have been in the same house for thirty years need a considered look, not a phone estimate. We inspect, we quote once, and the number stays where we put it.

Free pickup and deliverySteep driveways are our problem, not yours
Inspected and quoted firstAge, dye stability and wear all read first
Hand washed, never machine scrubbedAged wool gets a slow bath, nothing else
$20 off every extra rugThe dining piece and the hall runner as a pair
free re-wash guaranteeRaise anything within two days of delivery
What happens next
  1. 1
    The driver collects the rolled rugRolled at the top of the driveway
  2. 2
    Inspection and an honest quoteRead closely, then a single figure
  3. 3
    Hand washed at YatalaImmersed and worked at the fibre's pH
  4. 4
    Home again in roughly seven daysCarried back up the gully, fully dry
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Upper Paddington until 1925

Rug washing Bardon, for houses that keep what they buy

Steep streets, individual houses, long-held rugs

Bardon tucks into the eastern foothills 5.7 kilometres northwest of the city, its streets running along ridges divided by steep gullies with Ithaca Creek winding northeast through the middle. At the 2021 census 10,343 people lived here, and more than four fifths of the housing stock is stand-alone houses. The hills kept the blocks irregular and the houses individual, and most of what stands is timber and interwar under pre-1946 character protection, renovated carefully behind the original faces. Inside that means polished boards, wool rugs bought for the long haul and Persians that came with the family. It is a suburb where people ask what a rug needs rather than what a replacement would cost.

A rug in a Bardon house is usually older than the renovation around it, and in better condition than anyone expects.

Why damp is the local problem

The foothills catch storm cells early and let them go late. Streets running down toward Ithaca Creek stay damp for days after rain, and the shaded winter side of a gully dries slowly even in July. A closed timber house holds that moisture, and the base of a wool pile is where it collects. Between the wet spells the dry weeks push fine dust and leaf litter down past the tips of the fibre, so by the end of a Brisbane year a Bardon rug is carrying both problems at once, one on top of the other. Neither responds to vacuuming, because both live below where a vacuum reaches. Full immersion at Yatala takes the whole year back out at the foundation, and controlled drying is what makes sure the damp half does not simply start again.

The drive is ours, and we say what it is

Bardon to our Yatala wash floor is about 50 kilometres, three quarters of an hour on an ordinary run: off the hills to the tunnel and bypass links, then down the motorway to the Yatala turnoff. That is a long haul and there is no point pretending otherwise. It is also entirely our problem. The suburb has its place on a scheduled western day, the rolled rug goes to the driver from the top of your steps, and both directions travel with that day. What comes back is a rug looked at before it was priced, bathed by hand, dried under cover rather than in the sun, and combed out before it left. If any part of that misses, there are two days from the hand-back to say so and it goes in again. None of it asks you to leave the house or lift anything heavier than a rolled rug onto your own front landing.

BardonAshgroveToowongMiltonand the hill streets connecting them
All twelve services, out to 4065

Old wool, washed patiently

Persians that arrived with a grandparent, wool pieces bought for a first renovation, and the runner that takes the whole household down the hall. Each judged alone.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Bardon

Everything happens in sequence. Dry soil is drawn from the pile at the outset, the rug is then submerged and washed by hand on our Yatala floor, dried indoors where the humidity is ours to manage, and combed out before the climb back up the gully.

A character home on a gully block runs on rugs because there is very little carpet left in any of them. That means constant traffic on one or two pieces and dullness creeping in from the middle out. A foundation wash restores the contrast rather than brightening the surface. About 7 days, quoted once at inspection.

  • Rolled at the front steps
  • Priced after inspection, not before
  • Home dry through the base

Rug Washing Bardon

Full immersion washing, the method hand knotted rugs were built to receive. The piece goes under completely, is hand worked to the pH that its fibre needs, and is rinsed until the water stops changing colour.

The rugs in these houses were often bought before the current owners were born, and they are usually in better shape than anyone expects. Wool responds well to a slow bath, which frees decades of settled grit without straining the weave. That patience is the whole of our method, and it has not changed in 29 years.

  • The bath old rugs were built for
  • Grit released, weave unstressed
  • Rinsed until the water clears
Most popular

Stain Removal

Wine on the dining rug, mud carried in off a steep wet driveway, ink from a school project on the living room floor. Fibre first, treatment second.

Bardon rugs are frequently old, and old dyes are less predictable than new ones. A treatment that is routine on a modern wool rug can strip colour out of a 1950s piece. So we test on a hidden section, then tell you plainly whether the mark will lift fully, partly, or not at all before anything begins.

  • Old dyes treated cautiously
  • Hidden-corner testing first
  • Told the outcome up front

Pet Stain and Odour

Dogs come with the territory on these blocks, and a wet dog on an old wool rug in a closed room is a smell that does not fade on its own.

The residue works its way down into the foundation, where nothing applied to the surface will ever reach it, and that is why the smell keeps coming back after every attempt. Immersion washes it clear from below, an enzyme stage finishes the job, and the piece stays under cover until the full thickness has dried, leaving nothing to reactivate.

  • Out through the underside
  • Enzyme stage after the wash
  • Dried so it stays gone

Odour Removal

The heavy mustiness a closed timber house takes on after a wet fortnight, sitting deep in the rug where the vacuum has never been.

Creek-side streets in this suburb stay heavy for days after rain, and the shaded winters are slow to give anything back. Wool absorbs all of it. Going right under dissolves the residues holding the odour, and the rinse takes them out of the piece rather than around it, and the drying stops the whole cycle from beginning again the week it comes home.

  • Dissolved, then rinsed out
  • Nothing sprayed over the top
  • Dried before it comes back

Rug Spot Cleaning

One mark treated on its own, without sending an entire rug under, where the remainder of the piece truly does not need it.

Restraint matters more than product here. A vigorous scrub spreads a mark outward and flattens the nap around it, and on an aged wool rug that flattening does not come back. If the safe answer is a full wash instead we say so, and we explain why rather than expecting you to take it on faith.

  • Restraint over vigour
  • No flattened nap
  • Reasons given, not assertions

Rug Steam Cleaning

Hot water extraction, kept for machine made pieces: the utility runner, the rug inside the laundry door, the synthetic in a teenager's room.

It works well on synthetics, it is quick, and there is no sense recommending anything grander for a rug that cost less than the wash would. Hand knotted wool is a different matter and never goes near it. The assessment sorts the two, and we point you to the smaller job when the smaller job is correct.

  • Correct for machine mades
  • Fast where speed matters
  • Kept away from hand knots

Rug Dry Cleaning

Compound cleaning without a bath, used where dyes will not hold in water or whose foundations have grown too brittle with age to soak.

In a suburb with this many inherited rugs the dry method comes up more often than most places. We do not choose it to be cautious for its own sake. The dye test either passes or it does not, and when it does not, compound cleaning worked by hand is the honest alternative.

  • Where the dye test fails
  • For brittle old bases
  • Hand worked, section by section

Water Damage Restoration

Storm water down a steep driveway and under a back door, or a flexi hose that went while the house was empty. The following days decide everything.

A soaked wool rug in a shaded gully house dries slowly and sours quickly, and worse follows behind the sourness. Get on to us the moment you find it and say what the water was. It is looked over the day it lands at Yatala, and the honest call is made before work starts, not after.

  • Days matter, not weeks
  • Tell us what the water was
  • Verdict before work begins

Mould Rug Cleaning

The grey speckle on a rug that spent a wet season under a house, or the musty edge along a shaded wall that never gets morning sun.

Growth of this kind anchors below the surface, so wiping the top achieves nothing beyond spreading spores through the house. The antimicrobial bath washes the growth and the residue it feeds on clear together, and the rug stays under cover until its full thickness has dried, which denies it any way back. Caught early, most come back whole.

  • Anchored below the surface
  • Colony and food source together
  • Dried through the foundation

Rug Moth Treatment

Wool moths work the still parts of a room, under a piano, behind a wardrobe, along the skirting in a spare bedroom nobody opens.

What anyone sees is always the late stage, because the grubs eat for months before a thin patch appears. Treatment reaches the entire life cycle, and the bath washes eggs, grubs and shed casings clear of the weave. The loss is set before you honestly, and the storage notes that go home with the rug are what prevents a second visit.

  • Late stage, treated fully
  • Eggs and casings washed out
  • Advice for storing it after

Stain Protection

An unseen treatment worked in at the end of the process. It does one thing, which is to make liquid hesitate, and hesitation is all anyone needs to get a towel onto it.

On a pale wool rug in a room where people eat, that pause is the whole benefit. Calling it a shield would be overselling it, so we do not. It buys time, it alters nothing about the hand or the colour of the pile, and on a rug that has already lasted forty years it is a sensible final step.

  • Buys the pause you need
  • Hand and colour unchanged
  • A sensible last step

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down the hill, then south

Our Brisbane office, and where Bardon rugs get washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street handles bookings, quotes and correspondence. No washing of any kind happens in town. Yatala does all of the work.

Where a Bardon rug spends its week

Collected in Bardon, washed at YatalaThe rolled rug goes out from the front steps in the driver's hands and is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Close to 45 to 50 minutes each wayDown from the ridges to the Legacy Way and bypass connections, then down the M1 to the Yatala exit, about 50 kilometres.

That driving belongs to us. Bardon forms part of a scheduled western day, which covers the trip out and the trip home, and your collection window is set once the route exists.

Three Bardon landmarks

A stone villa, a football club and a school above the creek

Three things this suburb has held onto for well over a century.

Bardon House, the villa that renamed a district

Joshua Jeays' 1863 stone house carried a Leicestershire hill's name.

A stone house that renamed a suburb is the strongest argument going for building things properly. The rugs in these homes were made the same way, and hand washing is what keeps them.

Bowman Park and the 1916 football club

Cobblers' Flat became a park, and the park became a football home.

A club running continuously since 1916 understands maintenance over replacement. So do we: 29 years of hand washing, one rug at a time.

The 1885 school above Ithaca Creek

Ithaca Creek State School has taught these gullies since 1885.

Families who settle near a 140 year old school tend to stay put, and their rugs stay with them. Washing is what lets one good rug serve that whole stretch.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Bardon

Rated 4.9 ★ from 11 customersaround Bardon, collected directly from our customers after every clean.

on 13 Oct 2025
Helpful collection for a heavy rug in Bardon
I was not sure what result to expect, mostly because the Turkish rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the office.
Benjamin Armstrong
from Bardon
on 26 Aug 2024
A respectful clean for an older rug for our Persian rug
I wanted the Persian rug cleaned properly the first time. I asked for a low-chemical approach for the Persian rug, and it came back fresh without that sharp cleaning smell. I liked that the advice was honest before the work started.
Lara Owen
from Bardon
on 20 Oct 2025
Our sheepskin rug feels softer now in Bardon
The sheepskin rug sits where everyone notices it in the hallway. The sheepskin rug is softer now, with the traffic areas much less obvious. The rug feels like it belongs in the room again.
Eliza Reid
from Bardon
on 15 Jan 2023
Easy service without moving the rug in Bardon
I had tried spot cleaning the Oriental rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Bardon pickup was handled well.
Sienna Gibson
from Bardon
on 23 Feb 2021
A straightforward rug collection for our shag rug
Sending the shaggy rug away from Bardon felt easier than trying to clean it myself. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Bardon pickup was handled well.
Willow Lawson
from Bardon
on 05 Sep 2024
Collected without us hauling the rug for our Afghan rug
The Afghan rug was too noticeable in the lounge to ignore any longer. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. I would use them again without overthinking it.
Claudia Bishop
from Bardon
on 13 Dec 2023
Collected without us hauling the rug for our Persian rug
The Persian rug was too noticeable in the front room to ignore any longer. The service felt organised, and our Persian rug came back clean, soft and much better than before.
Hannah Wong
from Bardon
on 16 Feb 2021
Red wine spill sorted on our Persian rug in Bardon
A red wine spill on the Persian rug looked awful against the lighter pattern. They were honest about what might remain, but the mark is barely noticeable now.
Freya Carter
from Bardon
on 11 Jul 2022
Collected without us hauling the rug for our cowhide rug
I was after a practical result for the cowhide rug, not a sales pitch. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Bardon pickup was handled well.
Harry Shah
from Bardon
on 10 Jun 2026
Collected without us hauling the rug for our wool rug
The wool rug had lost a bit of life in the bedroom. After the full wash it felt brighter underfoot and no longer had that old-room smell. The Bardon pickup was handled well.
Daniel King
from Bardon
on 14 Jul 2021
Our Scandi rug feels usable again in Bardon
Our dog had one accident on the Scandi rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Bardon pickup was handled well.
Matthew Lawson
from Bardon
All customers

The gully streets first, then every other postcode

The cards above were written by Bardon households. The wider total counts every suburb we serve.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The hills run

Picked up on the same day as Bardon

These neighbours are collected on the one scheduled route.

Good to know

Bardon questions, answered plainly

How much does rug cleaning in Bardon cost?

The rug sets the price. Size, fibre and condition together, and not one of the three can be judged without seeing it, so inspection comes before any number. From then on the quote is fixed. Pickup and delivery belong to the western run. Where a piece will not repay washing, you hear it at inspection instead of afterwards.

Our Persian came from a grandparent and has never been washed. Is that a risk?

More often it is an opportunity than a risk. Decades of settled grit sitting at the foundation is exactly what a slow bath lifts, and these pieces usually return in far better order than their owners expect. Dyes are checked first, and where any prove unstable we take the low moisture route and explain the reasoning.

How quickly can a rug be back on the floor?

Inside two days, if the 48-hour express service is used. That option carries an additional cost and is there for deadlines that truly cannot shift. Left alone a rug takes the usual seven days, and either way it comes out of the drying room dry through the whole thickness.

The dog urinated in the same corner more than once. Can the smell really be removed?

It can, so long as treatment travels as deep as the accident did. What soaked down sits in the foundation, and this is why every attempt from a bottle works for a fortnight and then stops. The bath washes it clear from below and an enzyme stage finishes off the source. Repeat accidents sometimes reach the dye, and that is named at assessment.

Do you also collect from Ashgrove, The Gap and Toowong?

Yes. One scheduled day through the hills gathers Bardon with Ashgrove, The Gap and Toowong, so a family member a suburb away goes on the same round. Any rug beyond the first comes with $20 off, which usually makes doing the whole house in one go the better call.

Our driveway is very steep. How does pickup work?

The driver comes to you and takes the rug rolled from wherever it is easiest to reach, usually the top of the stairs or the carport. There is no carrying down a slope. Rolled rather than folded is the only request, because a fold puts a crease into aged wool that can take weeks to fall out.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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