Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A suburb that was drawn before it was built

Rug Cleaning Springfield,
Priced Once and Kept
to the Figure

Springfield was planned before a single street existed, and it has held to the plan since. Our end works the same way. The rug is read, the figure is set, the wash is done by hand at Yatala, and the piece is back at your door in about 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the corridor run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted before any water

A figure you can hold us to in Springfield

The rug is looked at properly before it is priced, and the number you are given at that point is the number on the invoice. No estimates that drift, nothing discovered at delivery.

Free pickup and deliveryDoor to door on the scheduled corridor run
Inspected and quoted firstCondition and fibre read before the figure is set
Hand washed, never machine scrubbedWool and Persian pieces washed by hand at Yatala
$20 off every extra rugTwenty years of pieces can travel together
free re-wash guaranteeRaise anything within two days of delivery
What happens next
  1. 1
    The driver collects the rolled rugRolled at the door on the scheduled day
  2. 2
    Inspection and an honest quoteCondition read first, then one firm figure
  3. 3
    Hand washed at YatalaFull immersion at the pH the fibre needs
  4. 4
    Home again in about 7 daysDelivered dry, right through the foundation
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
The corridor's first streets

Rug washing Springfield, for pieces that arrived with the house

The oldest streets in a very young city

Springfield covers 6.7 square kilometres, 28.6 kilometres southwest of the Brisbane CBD and 25.2 kilometres east of the Ipswich CBD, in the City of Ipswich, and it is the founding suburb of Greater Springfield. Population at the 2021 census was 7,322. By Brisbane standards these streets are still young, but by corridor standards they are the old part of town, and that gap is the whole reason this page exists. A house built here in the late 1990s is now on its second owner or deep into its first renovation, and the rug that went down when the floors were new has quietly done twenty years of work. Premier Rug Cleaning has been washing rugs by hand for 29 years, which means we started three years before the first house-and-land package sold here. We have watched a lot of first-generation rugs come through the wash floor, and most of them had far more life left than anyone expected.

A rug that has been in one Springfield living room since 1999 is not worn out. It is full.

Landscaped courts, hard floors, second owners

The housing here runs to family homes from the late 1990s and 2000s on landscaped courts, tiled and boarded through the living areas, with the odd carpeted bedroom left. Two things follow from that. First, rugs carry the load in every room that matters, which is where the wear conversation always starts. Second, ownership has turned over. Original owners who bought off the plan sit alongside second buyers renovating a twenty-year-old kitchen, and both groups arrive at the same question at roughly the same time. Is the big wool piece in the front room worth spending money on, or has it had its run. We answer that at the inspection, before anything is agreed, and we say so plainly when a rug is not worth the wash. Being told no occasionally is what makes being told yes worth something.

Corridor heat, sealed rooms, and what wool keeps

Summer on this part of the corridor sits well above Brisbane's own reading, storm cells come in off the ranges, and long humid stretches follow behind them. Homes on the corridor seal up tightly and the cooling runs for months at a stretch, so the same air keeps circulating over the same rug and very little of the moisture leaves on its own. Wool is patient about this. It absorbs the humidity, holds the cooking and the pet traffic in the base of the pile, and gives away nothing until one day the room smells faintly of a season that finished a year ago. A full immersion bath at our Yatala facility clears the residue that holds all of it in place, and controlled drying means nothing arrives home damp. Getting the rug there is simple as well. The Centenary and Logan motorways link straight to the M1, so Springfield sits on a scheduled corridor day rather than a special trip.

SpringfieldSpringfield LakesCamiraBellbird Parkand the landscaped courts in between
The full list of services across 4300

Agreed first, then done exactly that way

The wool bought when the house was new, the family piece that has taken twenty years of traffic, the runner nobody has moved since. All read individually, all washed by hand.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Springfield

Dry soil is worked loose before any water is involved, the rug is bathed whole at Yatala, drying runs to completion under supervision, and the pile is finished by hand at the end.

Springfield's first houses are more than twenty years old now, and so are a lot of the rugs standing in them. Those pieces are usually in far better condition than their owners assume. The dullness is grit, not wear, and grit is exactly what a proper bath is for.

  • Suits long-held family pieces
  • Dullness is grit, not wear
  • Finished by hand at the end

Rug Washing Springfield

Wool, Persian and viscose rugs are fully submerged and worked by hand at a pH chosen for the fibre, then rinsed through until the water coming off the rug runs clear.

There is a decision every household makes at about the twenty-year mark: wash it or replace it. Almost always the wash is the right call, and a rug bought in 1999 for a new house in Springfield has another two decades in it. We give you the honest answer before you commit either way.

  • Wash or replace, answered honestly
  • pH chosen for the fibre
  • Rinsed until the water runs clear
Most popular

Stain Removal

Wine on the good rug at Christmas, ink from homework, cooking oil carried in on a foot from the kitchen. Twenty years of a family home leaves a record.

Old marks and new marks behave differently, and both get tested before treatment. Something that has been sitting in wool for a decade may lighten rather than lift, and you will be told that at the inspection instead of discovering it at delivery. No promises we cannot keep.

  • Old and new marks tested apart
  • Dye checked before treatment
  • No promises we cannot keep

Pet Stain and Odour

Second dog, same rug. Urine works down through the pile and lodges in the foundation, which is why the smell keeps coming back every time the weather turns.

Products used on the surface only ever treat the surface. Immersion carries the residue out through the backing, an enzyme stage handles what caused the odour, and the piece is dried right out so the next humid stretch has nothing to reactivate. That matters on a corridor where the cooling runs for months at a stretch.

  • Carried out through the backing
  • Enzyme stage on the source
  • Dried so it does not return

Odour Removal

The stale note a closed house picks up over a long corridor summer, when the air conditioning has run for months and the rug has quietly kept a record of all of it.

Smell lives in the residue at the base of the pile, well under anything a vacuum reaches. Washing dissolves that residue and the rinse removes it, then controlled drying takes out the moisture that let it settle in the first place. The room comes back to neutral rather than perfumed.

  • Reaches under the vacuum's range
  • Residue dissolved and rinsed away
  • Neutral, not covered over

Rug Spot Cleaning

One fresh mark on a rug in decent order can frequently be dealt with on the spot, without the piece leaving the house for a week.

Cheaper and quicker, so it gets recommended whenever it genuinely fits. What limits it is contrast. Twenty even years of household dust means one treated patch can end up looking newer than the rest of the rug, and where that risk is real you hear it first, before anything is agreed.

  • Less time, less money
  • Contrast named before starting
  • You decide from there

Rug Steam Cleaning

Hot water extraction for the machine made pieces that earn their keep: the rumpus room rug, the hallway runner, the mat inside the garage door.

Some rugs are built for this and come back quickly. Hand knotted and antique work never receives it, because the mechanical action is what loosens a foundation that has held for decades. Each rug is sorted at the assessment and the reasoning is explained rather than assumed. Most of what a Springfield rumpus room owns fits that description exactly.

  • Built-for-it pieces only
  • Quick return where it suits
  • Never on hand knotted work

Rug Dry Cleaning

Low moisture cleaning for rugs whose dyes shift at the first test, and for inherited pieces with foundations that have gone fragile.

Dye that bleeds on a cotton swab ends the water conversation in about two minutes, which beats discovering it in a tub. Those rugs go through a dry process instead, compounds worked in sections, the piece held flat throughout. Pieces carried here from an older house before 1999 are the common case.

  • Chosen by test, not by habit
  • Held flat, never submerged
  • Same team, same standard

Water Damage Restoration

A hot water system that has finally given up, a dishwasher hose, or storm water finding the low side of the house. What you do over the next two days matters most.

Ring on the day and describe what soaked it and how long it stood. Clean water and dirty water lead to different work entirely. Stabilising and drying come before any washing, and nothing is charged until you have heard exactly where the rug stands and what can be done for it.

  • Ring the day it happens
  • Clean and dirty water differ
  • Nothing charged before the verdict

Mould Rug Cleaning

The bloom that turns up on a rug rolled and stored through a wet season, and the musty band along a wall where air has never moved.

Two problems, both needing attention. A treated bath takes out the growth along with the damp residue that fed it, the rinse removes what is left, and completing the dry decides whether next summer starts the cycle again. Rugs stored through a corridor wet season are where most of these begin.

  • Growth and damp both addressed
  • Antimicrobial bath and rinse
  • The dry finished, not rushed

Rug Moth Treatment

Moth grubs go for wool in the quiet corners: under the sideboard, along the skirting, beneath a lounge that has not been shifted in years.

By the time anybody notices, the damage is months old, because the eating goes on underneath. A treated cycle covers eggs and grubs at once, the bath carries away everything the infestation left through the pile, and you are shown the true extent before the rug travels home.

  • One cycle covers every stage
  • The pile emptied of traces
  • True extent shown to you

Stain Protection

A clear treatment goes on as the wash ends, buying a few seconds between a spill landing and the fibre taking any of it in.

On a rug you intend to keep another twenty years, those seconds compound. Nothing about the colour or the feel of the pile changes, nobody can tell it is there, and the one bad spill a year gets stopped at the surface rather than settling into the foundation. On a piece already twenty years into its service, that is cheap to add.

  • Buys the seconds that matter
  • Colour and hand unchanged
  • Stops it at the surface

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Two motorways and an exit

Our Brisbane office, and where Springfield rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The Adelaide Street rooms take enquiries and look after accounts. Not one rug has ever been cleaned there.

The route your rug takes

Picked up in Springfield, bathed at YatalaYour rolled rug rides out with the driver and is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Thirty-five to forty minutes each wayCentenary Motorway to the Logan Motorway, then east to the M1 and one exit to Computer Road, roughly 40 kilometres.

None of that lands on you. Springfield is a fixed stop on our corridor run, pickup and delivery are part of the job, and the day is confirmed when the run is scheduled.

Three Springfield stories

A purchase, an Act of Parliament, and the classrooms of 1998

The founding suburb of a city that was drawn before it was dug.

The bushland bought in 1992

Two partners took on about 2,850 hectares of scrub, and a city followed.

A trade that starts with a plan and holds it for decades is one we recognise. Ours began three years earlier than Springfield's and the method has not changed since.

The first house and the Act of Parliament

The first house-and-land package sold in March 1993, and Parliament backed the city in 1997.

Getting the framework right before the work starts is how good jobs run. On our wash floor that means an inspection and a firm quote before any rug touches water.

The schools of 1998

The new suburb opened two schools in a single year.

School-run streets are rug streets. Uniforms, sport bags and daily traffic all end up in the pile, and a full immersion wash is what resets it properly.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Springfield

Rated 4.9 ★ from 11 customersaround Springfield, collected directly from our customers after every clean.

on 22 Nov 2025
Pet accident sorted on our hand-knotted rug in Springfield
The pet odour in our hand-knotted rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the family room feels usable. We are in Springfield, so having it collected made the job much easier.
Ashleigh
from Springfield
on 05 Aug 2024
Easy pickup for our wool rug in Springfield
Getting the wool rug sorted from Springfield was easier than expected. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. I liked that the advice was honest before the work started. The Springfield pickup was handled well.
Renee Nolan
from Springfield
on 31 Mar 2024
Pile feels revived in Springfield
The hallway runner sits where everyone notices it in the front room. The hallway runner is softer now, with the traffic areas much less obvious. I would use them again without overthinking it.
Simone Ford
from Springfield
on 07 Dec 2025
Better than expected in Springfield
I did not want to risk a home clean on the sheepskin rug. They explained the process clearly, and the result exceeded what I expected; the sheepskin rug genuinely looks better than it has in years.
Maddison Murphy
from Springfield
on 12 Nov 2023
Non-toxic clean with no harsh smell in Springfield
I booked because the Scandi rug was no longer looking its best. Our Scandi rug feels clean again, and I was comfortable putting it straight back where the pets lie.
Max Cooper
from Springfield
on 29 Dec 2023
Easy pickup for our Afghan rug in Springfield
I sent the Afghan rug from Springfield because it needed a deeper wash. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. It was an easy result to be happy with.
Bailey King
from Springfield
on 07 Jan 2024
Easy pickup for our shag rug in Springfield
I wanted a simple, clean result for the shaggy rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Springfield pickup was handled well.
Kirsty Shah
from Springfield
on 01 Jun 2021
Easy pickup for our cowhide rug in Springfield
I was expecting a distance charge because we are in Springfield, but there was no surprise fee. The cowhide rug was collected and returned clean without us having to move it ourselves.
Kate Webb
from Springfield
on 05 Sep 2024
The Springfield pickup was straightforward for our cowhide rug
I was glad the cowhide rug could be collected from Springfield. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Springfield pickup was handled well.
Daniella Mason
from Springfield
on 11 Sep 2021
Old stains are much less obvious in Springfield
The set-in marks on our Moroccan rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Springfield pickup was handled well.
Monique Sullivan
from Springfield
on 05 Aug 2023
Wine spill handled well in Springfield
A red wine spill on the machine-made rug looked awful against the lighter pattern. They were honest about what might remain, but the mark is barely noticeable now. The Springfield pickup was handled well.
Charlie Bailey
from Springfield
All customers

Springfield's own, then the full book

The cards above came from addresses in this suburb. The wider figure covers every postcode we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
One scheduled day

Suburbs collected alongside Springfield

The same corridor run reaches every one of these.

Good to know

Springfield questions, answered straight

How much does rug cleaning in Springfield cost?

First the rug is looked at, then the figure is set, and after that it does not move. Size, fibre and state are what it turns on. Collection and return travel with the corridor run, and a rug that will not repay the work is named at the inspection rather than on the invoice.

Our rug came with the house in 1999. Is it worth washing or should we replace it?

Usually it is worth washing, and we will tell you honestly when it is not. Twenty years of even household traffic normally means compacted grit rather than damaged fibre, and the colour underneath is intact. The assessment gives you the real answer before any money is committed.

Can a rug come back faster than the standard week?

Yes. The usual run is about 7 days door to door, and where a settlement or a family occasion fixes the deadline, 48-hour express handling is available at additional cost. Both routes end the same way, with the rug dried right through before delivery.

The dog urinated on our wool rug. Will the smell ever completely go?

Yes, provided the work reaches the right depth. Urine travels through the pile and comes to rest against the backing, which is where the odour is generated and where sprays never get. Submerging the rug flushes that layer out, enzymes then break down the compounds left behind, and the drying stage removes the moisture the smell needs to return.

Do you also collect from Springfield Lakes, Camira and Bellbird Park?

Yes, along with Springfield Central, Augustine Heights, Spring Mountain and Redbank Plains, all on the one corridor day. Families in different streets frequently combine a booking, and each rug beyond the first takes $20 off the total.

Can you move the lounge suite to get the rug out?

A two-person team can be arranged on request at an additional charge, which covers furniture that genuinely needs shifting. For most collections it is not needed, since the driver rolls the rug at the door and takes it from there.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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