Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Estate streets, and a village on the old farm ground

Rug Cleaning Sinnamon Park,
For the Good Pieces That Moved Into
Smaller Rooms

When a household downsizes, two or three of the best rugs come along and immediately meet a problem: the room is smaller than the rug. What happens next, turning it under, weighting it down or storing it, is where good pieces start to fail. Yours travels rolled to Yatala, goes under completely, and returns flat, clean and dry right through.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, carried on the Centenary day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Opened flat, then priced

One figure, after the rug is laid out flat

A folded rug tells you very little and a photograph tells you less. Yours is opened out flat at Yatala, read properly, given a single figure, and nothing at all happens until that figure has your agreement.

Free pickup and deliveryRolled at the door on the scheduled Centenary day
Inspected and quoted firstOpened flat and read before a figure exists
Hand washed, never machine scrubbedBathed by hand, one piece at a time
$20 off every extra rugThe kept pieces washed on the same visit
48 hour re-wash guaranteeTwo days from the return visit to raise anything
What happens next
  1. 1
    The driver collects the rolled rugRolled at the door, never folded again
  2. 2
    Inspection and an honest quoteLaid out flat, read across, one firm figure
  3. 3
    Hand washed at YatalaUnder completely, worked by hand
  4. 4
    Home again in about 7 daysHome on the Centenary day, flat and dry
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
6,590 residents across 3.0 square kilometres

Rug washing Sinnamon Park, where good rugs meet smaller rooms

The corridor's polished corner, with a village on the old farm

Sinnamon Park covers 3.0 square kilometres about 14 kilometres from the Brisbane CBD toward the southwest, one of the Centenary suburbs on the corridor's river side. The Brisbane River bounds the north, the green strip of Jindalee Creek runs the eastern edge and the Western Freeway draws the western line. The suburb was cut from Seventeen Mile Rocks and named on 13 May 1989. The 2021 census counted 6,590 people. The streets are 1990s and 2000s family homes, landscaped and well kept, with a run of the corridor's better renovations among them, and the large Sinnamon Village retirement community occupies the old farm ground. Those two populations bring us two entirely different kinds of work.

A rug does not usually fail from being walked on. It fails from being folded and left that way.

What actually happens to a large rug in a smaller room

Downsizing produces the same conversation over and over in this suburb. A household leaves a big house, keeps the two or three rugs it likes most, and then finds that a piece bought for a formal dining room is simply larger than the new living area. There are three things people do at that point and all of them cause harm. The most common is turning the excess under along one edge, which crushes the pile flat in a straight line and holds the foundation at an angle every day it sits there. Within a year that line is visible from across the room and it will not brush out, because yarn held bent for long enough takes a set. The second is standing furniture on the turned-under section to hold it flat, which adds compression to the bend and completes the damage. The third is rolling the rug and putting it in the garage, which sounds sensible and is where moth damage happens, since wool shut away in a warm garage is dark, undisturbed and precisely what the insect wants. A wash releases a good deal of crushing, and in wool especially the pile stands up again once the soil weighing it down has gone. It will not undo a fold that has been held for five years, and you hear that before the work is taken rather than afterwards. Our alternative suggestion asks nothing of you but a decision: if a rug is larger than its room, have the surplus stored flat somewhere else in the house or accept that the piece wants a different room, and never leave the same edge turned under year after year.

River damp north, corridor heat west, and a short run

Humidity comes off the river on the northern side while hot dry air arrives from the corridor to the west, so a rug here works against both across the year and the dry months bake fine dust into whatever the wet ones left behind. Yatala is roughly 40 kilometres from here, ordinarily a 35 to 40 minute drive: onto the Centenary Motorway, southward to the Logan, across to the motorway junction and off one exit later. This is one of the easiest journeys we make, and the suburb sits on a scheduled Centenary day, which is why one rug from one address is an ordinary booking.

Sinnamon ParkJindaleeMount OmmaneyJamboree Heightsand the corridor's western streets
Twelve services across 4073

Fine pieces in fewer rooms, handled accordingly

The Persian that came from a much larger house, the wool piece that has moved twice, the practical mat at the entry. Each read on its own before a method is set.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Sinnamon Park

The piece is opened out flat before anything else happens, which on a rug that has been folded for a year is itself informative. Then dry work, then the bath, then hand finishing, then a proper dry.

A rug that has spent time folded rather than rolled arrives with lines across it, and those lines are not just marks. The pile has been crushed along each one and the foundation has been bent the same way every day it sat there. Washing releases most of that. It cannot release all of it, and you will hear which of the two you have before we begin.

  • Opened flat before anything
  • Crushed pile, bent foundation
  • Most released, not all

Rug Washing Sinnamon Park

Complete immersion, which is what the good wool and hand knotted pieces arriving from larger houses were always meant to receive.

Downsizing brings the best rugs in this suburb to our attention, because a household moving from a big house keeps two or three of its finest and lets the rest go. Those survivors are usually decades old, genuinely valuable and long overdue. Water reaches every fibre, lifts the accumulation of a former life off them and rinses it away, and the result generally settles any doubt about whether keeping them was right.

  • The best two or three kept
  • Decades old and long overdue
  • Settles any doubt about keeping
Most popular

Stain Removal

A mark from the old dining room that came along with the rug. Something from a moving day. A ring where a plant stand stood in a previous house.

Marks that arrive with a rug from another address are usually years old, and age narrows what is possible, which is worth saying honestly at the start rather than discovering later. The fibre is identified, colours are tested where nothing shows, and each mark gets its own treatment. What will lift, what will pale and what has set is set out beforehand.

  • Years old on arrival
  • Age narrows what is possible
  • Set out beforehand

Pet Stain and Odour

A small dog in a smaller home, and the one rug in the living area taking absolutely all of the traffic there now is.

In a smaller residence a single piece does the work that three used to, so anything happening on it is concentrated rather than spread about. The trouble went past the tufts and gripped the base, where nothing applied from above will follow. Submersion works it loose from underneath, enzymes finish the remainder, and the piece waits under cover until no damp survives.

  • One rug doing three rugs' work
  • Concentrated, not spread
  • Kept back until dry

Odour Removal

The closed-up smell a well-sealed home develops over a wet Brisbane summer, sitting a long way below anything a vacuum head can get to.

Smaller rooms, the same cooking, less air and one soft surface to absorb all of it. A rug in a compact home reaches saturation years sooner than the same rug did in a larger house, which surprises people who have owned it a long time. Immersion pulls the store apart and the rinse water removes it, and complete drying is what keeps the room clear afterwards.

  • Less air, one soft surface
  • Saturation arrives sooner
  • Complete drying keeps it clear

Rug Spot Cleaning

A single incident treated by itself, where the remainder of the piece is in genuinely good order and putting all of it under would go past what the case needs.

The complication with a rug that has moved house is that its owner is comparing it to how it looked in a different room with different light. Judging it by one mark is usually the wrong measure. We look at the whole piece against what it actually is, and if a localised job is the honest answer you will be told that and charged accordingly.

  • Different room, different light
  • One mark is a poor measure
  • Told the honest answer

Rug Steam Cleaning

Extraction using hot water, which is right for the machine made pieces filling the practical corners: the mat at the entry, a hallway runner, the weave out on a courtyard.

Households that have downsized still own a couple of these and there is no sense putting immersion money behind them. Extraction cleans them properly, returns them within days and suits what they are for. The valuable pieces never go near the process, and separating the two is a straightforward part of the assessment rather than a judgement call at the door.

  • Practical corners, practical pieces
  • Cleaned properly, back in days
  • Valuable pieces never near it

Rug Dry Cleaning

Cleaning without a bath, for pieces that cannot be submerged: colour that moves in testing, or a foundation weakened by age past the point where water is safe.

A rug stored rolled in a garage for a couple of years between houses can arrive drier and more brittle than its appearance suggests, and that is exactly what testing is for. If the answer is against a bath, dry compounds go in by hand, stage by stage, and the owner sees the test alongside an explanation of what it means for the outcome.

  • Drier than it looks
  • Testing before anything else
  • Result and meaning, both given

Water Damage Restoration

A hot water service failing. A washing machine hose parting. Water arriving under a door across a wet week off the river.

The clock underneath a wet rug runs at roughly forty-eight hours before souring begins, and an older foundation loses strength faster than a modern one. Telephone the same day, tell us how many hours it has been sitting, and an assessment reaches you before anything at all is spent. A good many pieces recover entirely, and where one will not, that answer arrives undecorated.

  • Forty-eight hours underneath
  • Old foundations weaken faster
  • An answer without decoration

Mould Rug Cleaning

Grey blooming across a rug that spent the move in a garage, or the musty band down a wall where a cabinet has stood ever since.

Storage during a move is where most of this begins in this suburb, because a rolled rug shut in a warm garage over a wet summer has everything a colony wants. What shows on the face was growing out of sight some weeks before. An antimicrobial stage in the bath lifts the colony and everything feeding it, and drying the piece to its last layer means there is nothing to return to.

  • Storage during a move
  • Growth and food supply, together
  • Conditions removed for good

Rug Moth Treatment

Wool moths want stillness: the strip under a bed base, the corner behind a lounge against the wall, or a rolled rug that has stood in a garage since the household moved in.

This is the single largest cause of loss among good rugs in this suburb, and it happens in storage rather than in use. All stages of the life cycle are handled, and casings are flushed out of the foundation while the piece is under water. The owner is shown the extent of it plainly, along with a proper method for storing wool so that a stored rug stays a rug.

  • The largest cause of loss
  • It happens during storage
  • So a stored rug stays a rug

Stain Protection

An optional last stage, applied to nothing except a rug that has already been washed and dried right out. What it buys is a brief window between a spill arriving and that spill going through.

Where one good piece now carries a whole household, a short interval is genuinely worth something and it is the only claim made for it. Nobody here is going to call the result a barrier. The rug is unaltered to look at and unaltered underfoot, and whether a particular piece receives the treatment is decided by the person who owns it.

  • One piece carries the household
  • Appearance and handle unchanged
  • Decided by the owner

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Centenary to Logan to the M1

Our Brisbane office, and the room where rugs lie flat

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street deals with calls, quotes and records only. No rug has been laid out or washed there. Yatala does both of those things.

Off the reach and back again

Collected in Sinnamon Park, washed at YatalaFolded or not, the rug travels rolled to Unit 9/38 Computer Rd, Yatala QLD 4207, and is worked there by hand start to finish.
Normally 35 to 40 minutes of driving each wayCentenary first, Logan second, M1 third, then the Yatala exit. About 40 kilometres in all.

This suburb is collected on a scheduled Centenary day, so one rug from one address is a routine call. Going out and coming home both belong to that day, and the collection window follows once the route is drawn.

Three Sinnamon Park markers

A family who sailed in 1863, a farmhouse from 1869, and a church a cousin built

Three verified pieces of history that this suburb has deliberately kept standing.

The family who sailed for a better living

The Sinnamons arrived in 1863 and put their name on this reach of the river.

A family trade that held one standard on one piece of ground is the model we work to: a single facility, a single method, and every rug washed by hand across 29 years.

The farm still standing on the road

The heritage-listed Sinnamon Farm keeps the houses the family built from 1869.

A suburb that kept its 1869 farmhouse keeps its good rugs too, and the pieces arriving from the village next door are among the best cared for anywhere on the run.

The church a cousin built

The little 1888 church seats sixty people on twelve pine pews, and it is still here.

Something that small, kept that carefully, for that long, is the standard we aim at with every rug. Maintain a good thing properly and it simply keeps serving.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Sinnamon Park

Rated 4.9 from 8 customersaround Sinnamon Park, collected directly from our customers after every clean.

on 27 Nov 2021
Easy pickup for our woven rug in Sinnamon Park
I was not sure what result to expect, mostly because the woven rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room. We are in Sinnamon Park, so having it collected made the job much easier.
Hayley Byrne
from Sinnamon Park
on 25 Apr 2023
Careful repair work in Sinnamon Park
The woven rug was clean enough, but the untidy fringe needed proper attention. It looks cared for now rather than neglected. The rug feels more settled in the room now.
Chloe Bell
from Sinnamon Park
on 04 Jan 2022
Stored rug revived in Sinnamon Park
The machine-made rug had a stale storage smell after being rolled up for too long. The process was easy, especially because we were moving furniture around. It feels like a rug we can actually use again.
Ravi Cunningham
from Sinnamon Park
on 09 Oct 2025
Easy pickup for our wool rug in Sinnamon Park
I was careful about who I trusted with the wool rug before it went back in the nursery. After the full wash it felt cleaner underfoot and no longer had that old-room smell. The Sinnamon Park pickup was handled well.
Bridget Campbell
from Sinnamon Park
on 29 Sep 2024
A fresh cotton rug after the pet accident in Sinnamon Park
I booked from Sinnamon Park because the cotton rug was overdue. The pet stains were the main worry, and they flushed the smell out instead of just masking it. That was exactly the outcome we were hoping for. The Sinnamon Park pickup was handled well.
Nathan
from Sinnamon Park
on 15 Dec 2025
Old stains are much less obvious in Sinnamon Park
The set-in marks on our sheepskin rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Sinnamon Park pickup was handled well.
Patrick Gibson
from Sinnamon Park
on 14 Jan 2025
Dry and clean again in Sinnamon Park
I was worried a normal carpet clean would be too rough for the woven rug. A pot plant left a dark water mark on the woven rug. They checked it before cleaning and explained what might not fully lift. The rug sits properly now and does not smell damp.
Gemma Boyd
from Sinnamon Park
on 14 Aug 2023
Easy pickup for our shag rug in Sinnamon Park
I did not want to risk a home clean on the shaggy rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Sinnamon Park pickup was handled well.
Andrew Fisher
from Sinnamon Park
All customers

This corner first, then every other postcode

Those cards belong to Sinnamon Park households. The larger figure counts every suburb the vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Centenary neighbours

Collected on the same day as Sinnamon Park

One scheduled Centenary run picks these streets up together.

Good to know

Sinnamon Park questions, answered plainly

Our rug is too big for the new living room and we have folded one edge under. Is that a problem?

It is, and it is the most common avoidable damage we see here. A folded edge crushes the pile along a straight line and puts a permanent bend through the foundation, and after a few years neither will fully brush out. A wash releases much of the crushing but not a set that old. Better to store the excess flat elsewhere in the house, or to move the rug to a room it fits.

What does a rug wash cost around here?

Size, fibre and the load in the pile all bear on it, and a folded rug hides most of that, so nothing useful can be said until it is laid out. It is opened flat at Yatala, read, and given one figure that then holds. Getting it there and back is part of the Centenary day rather than a separate line.

How many days is it gone, and is there a quicker way?

About seven days from collection to delivery. If a date genuinely will not move, ask about our 48-hour express turnaround; it costs more than the ordinary job and that is stated when quoting. Either route ends with a rug dried to its foundation, which on an older piece matters considerably.

A small dog has urinated on the one rug in our living area. Can it be put right?

Usually yes, and the concentration is the thing to understand. Where a single piece does the work three used to, everything that happens lands on the same wool. The trouble reached the base long ago and is holding on there, beyond anything applied from above. Submersion works it loose from underneath and enzymes clear the rest, with any risk to the dye named at the assessment.

Do you also collect from Jindalee, Mount Ommaney and Seventeen Mile Rocks?

Yes, one scheduled Centenary day reaches all of them, so a piece belonging to somebody in the next suburb can travel along too. Every rug past the first is $20 off, worth arranging when a household has kept several good pieces and all of them are due.

We have a rolled rug that has been in the garage for two years. Should we be worried?

Have it looked at, yes. Wool rolled up and shut in a warm garage is undisturbed, dark and made of exactly what a moth feeds on, and losses of that kind normally surface only when somebody finally unrolls something. If it has been affected, all stages of the cycle can be treated and the casings wash out in the bath, and you will be shown honestly how much has gone.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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