Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Formal rooms, original rugs, decades of quiet

Rug Cleaning Mount Ommaney
for the Good Rug
Nobody Has Moved

Half the pieces we collect from this hill are the original purchase, still in the original room, undisturbed since the house was furnished. Each one is bathed by hand at Yatala, then dried right through before it returns to the room.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup on the south-western run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Assessed with time, priced once

A considered quote for the hill's best pieces

A rug that has been kept properly deserves to be assessed properly. It is read with the time that takes, quoted once, and the figure does not shift afterwards.

Free pickup and deliveryDoor to door on the south-western run
Inspected and quoted firstAge, dyes and past repairs read first
Hand washed, never machine scrubbedPersian and wool handled entirely by hand
$20 off every extra rugThe lounge and dining pieces together
48 hour re-wash guaranteeTwo days to say the word after delivery
What happens next
  1. 1
    The driver collects the rolled rugRolled with the pile out, taken at the door
  2. 2
    Inspection and an honest quoteRead for age and condition, then priced
  3. 3
    Hand washed at YatalaCompletely under, hand worked throughout
  4. 4
    Home again in about 7 daysBack up the hill, dry all the way down
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A name carried since 1856

Rug washing the hill's formal rooms have been waiting for

A hill in a bend of the river

Mount Ommaney sits on a hill inside a bend of the Brisbane River, 15.8 kilometres by road south-west of the CBD. The hill rises to 82 metres, most homes sit on its slopes, and a forested section of the upper ground is protected from development by the council. It is one of the Centenary suburbs, it faces Pinjarra Hills across the water, and the 2021 census counted 2,503 residents. For a small population it produces an unusually high proportion of the good rugs we collect on this side of Brisbane, which has everything to do with when and how these houses were furnished.

Owners often tell us the rug was not dirty. They are right in the sense they mean it. The first rinse settles the question anyway.

Furnished properly once, and kept that way

This is the Centenary belt's most established address: larger brick homes from the 1970s and 1980s on the hill's curving streets, a good many of them with a formal lounge room that was furnished properly at the outset and has barely changed since. Good wool and Persian rugs are common, and very often the piece on the floor is the original purchase still sitting in the original room. The owners are established families and more recent downsizers, and both groups tend to be careful with quality and cautious about who handles it. That caution is reasonable. It is also the reason a lot of these rugs have never been professionally washed at all.

Green, damp, and very still indoors

River on two sides and forest across the hilltop keep this suburb greener and damper than the flat ground below it, and summer humidity works its way into closed formal rooms where the good rug sits undisturbed. Undisturbed is the operative word. A room that is kept for occasions gets almost no air movement, so whatever settles into that pile stays there, gaining a little every year until the colours have quietly lost their separation. Full immersion at Yatala rinses the fibre back to its base, and the drying is completed under supervision, which is the only way a rug returns to a hard floor genuinely dry.

There is one question we get on this hill more than anywhere else, and it deserves a plain answer. People ask whether washing a rug that has sat quietly for thirty years might do more harm than good. It is a fair thing to wonder and the answer is no, provided the rug is tested before anything happens. What damages a long-settled piece is the grit already in it, working against the fibre every time somebody crosses the room.

Mount OmmaneyJindaleeJamboree HeightsWestlakeand the Centenary streets between them
The complete list for the 4074 hill

Undisturbed usually means unwashed

The Persian in the formal lounge, wool in the dining room, and the piece by the front door that has taken forty years of visitors. Assessed one at a time.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Mount Ommaney

A careful household gets a careful sequence. Dry soil comes away on the bench first, then the rug is bathed and hand worked at Yatala, the drying is supervised right to the foundation, and the pile is groomed before it goes back in.

Formal-room rugs are rarely abused and almost always neglected, which is a different problem with a better outcome. Nothing is worn out; there is simply thirty years of settled dust sitting where nobody looks. Around 7 days between collection and delivery, with the price agreed before any water is involved.

  • Neglect, not abuse, is the issue
  • Price agreed before the water
  • Around 7 days, collection to delivery

Rug Washing Mount Ommaney

Good wool and Persian pieces are submerged completely, worked by hand at a pH chosen for the age and the fibre, and rinsed until the water leaving them stays clear.

A rug that has held one position in a closed room for decades develops an even, invisible load rather than obvious dirt. Owners often tell us it was not dirty, and they are right in the sense they mean it. The proof arrives with the first rinse, and again when the pattern comes back with its original separation between the colours.

  • Even loads, not obvious dirt
  • pH chosen for age and fibre
  • Colour separation comes back
Most popular

Stain Removal

Wine from a dinner nobody remembers, tea by the reading chair, and the ring left by a pot plant that stood in one spot too long.

Older dyes can move under products that modern wool would shrug off, so nothing is applied before a test in a corner that never shows. Some inherited marks lift entirely, others only lighten, and you are told which category yours falls into before the work is booked rather than afterwards.

  • Tested where it never shows
  • Older dyes treated cautiously
  • Told which category first

Pet Stain and Odour

A long-standing dog and a long-standing rug end up in the same room, and eventually the rug carries the consequence into its backing.

Urine is alkaline enough to move aged dye as well as generate a smell, so speed helps and guesswork does damage. Submersion carries the residue out of the foundation, an enzyme stage settles what remains, and anything that has already shifted in the colour is shown to you before a decision is made.

  • Carried out of the foundation
  • Aged dye checked carefully
  • Any shift shown before deciding

Odour Removal

The still, closed note a formal room develops when the door stays shut for most of the year and the summer humidity gets in anyway.

Rooms that are kept for occasions get very little air movement, and the rug in the middle of one absorbs whatever the season delivers with nothing to disperse it. A bath breaks down the residue carrying the smell, the rinse clears it out, and the drying stage removes the moisture that allowed it to settle in the first place.

  • Built for closed formal rooms
  • Residue dissolved, then cleared
  • The moisture removed with it

Rug Spot Cleaning

A single recent mark on a rug in genuinely good order can often be handled alone, without committing the whole piece to a bath.

The restraint matters more on an older rug than a newer one. Rubbing crushes fibre that will not stand back up, and on a good Persian that damage reads from every angle for the rest of its life. Where safe local work will not do it, you get the whole explanation and choose from there.

  • No rubbing on older pile
  • Crushed fibre does not recover
  • The whole explanation first

Rug Steam Cleaning

Hot water extraction for the machine made pieces doing everyday work: the mat at the laundry door, the runner on the stairs, the rug in the grandchildren's room.

Most households on this hill own both kinds of rug, and it would be dishonest to charge hand-wash rates where extraction is the correct answer. Anything hand knotted is kept clear of it entirely, because the mechanical action alone can loosen a foundation that has held for fifty years.

  • For the everyday pieces
  • Honest about the cheaper method
  • Kept clear of hand knots

Rug Dry Cleaning

Cleaning without water for pieces with unreliable dye, and for foundations that decades in a warm closed room have left fragile.

On some older hand dyed work the test shows colour shifting across a border the moment water touches it, and that answer comes back in minutes rather than after the harm is done. Those pieces get compound work in sections, unhurried, fully supported, and never submerged at any point in the process.

  • When dye will not hold
  • The answer arrives in minutes
  • Supported, and never submerged

Water Damage Restoration

A hot water system giving up after twenty years, or a hose behind a laundry letting go overnight. The first forty-eight hours carry the risk.

Aged dyes travel once a rug is fully saturated and old foundations weaken further as they swell, so the window is shorter for a good piece than a new one. Lift it, get on the phone, say when it started. The rug is read the day it arrives and you hear what can be saved before any money is committed.

  • A shorter window on older pieces
  • Read the day it arrives
  • What can be saved, stated first

Mould Rug Cleaning

The bloom on a rug rolled and stored during a renovation, and the musty edge where a display cabinet has stood against a cool wall for years.

Mould in good wool weakens fibre and feeds on dye as well as producing the smell, and brushing at it only spreads spores over the parts still clean. An antimicrobial bath removes the growth together with the moisture supporting it, and drying carried right through is what keeps it from returning.

  • Fibre and dye both protected
  • Spores removed, not scattered
  • Drying carried right through

Rug Moth Treatment

Moth larvae feed on wool wherever nothing moves, and a formal room where the furniture has stood in one arrangement since the eighties is close to ideal.

Good hand knotted wool is precisely their preference, and once established they will thin a section back to the knots while the face of the rug still looks respectable. Treatment reaches eggs and grubs together, the wash clears the weave out, and anything lost is set out with an honest view on repair.

  • Formal rooms are ideal ground
  • Eggs alongside the grubs
  • Loss set out honestly

Stain Protection

A clear finish applied after washing, so a spill holds at the surface for a few seconds instead of travelling into an older foundation.

On a rug that has already survived four decades in one room, buying back those seconds is worth doing. The colour is unchanged and so is the way the pile lies, and in a room that takes family dinners and grandchildren it pays for itself the first time something goes over.

  • Seconds bought on a long-serving rug
  • Colour and pile unaltered
  • Earns its cost the first time

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Centenary, Logan, then the M1

Our Brisbane office, and where the hill's rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Enquiries, quotes and accounts run through the Adelaide Street rooms. Not one rug has ever been cleaned there.

What the formal-room rug does next

Down off the hill, into the waterThe rug comes off the lounge floor rolled, goes south with the driver, and every stage after that is done by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Thirty-five to forty-five minutes of motorwayDown to the Centenary, east along the Logan, then the M1 south to the Yatala exit, about 40 kilometres of it.

That is our driving, not yours. Mount Ommaney sits on the south-western run, collection and return are included in the price, and the window is confirmed as the day is filled.

Three Mount Ommaney stories

A club the women built, a name from 1856, and the centre

A comfortable address with a more interesting past than it lets on.

The women who built a golf club

McLeod Country Golf Club, founded here in 1968, is recorded as Australia's first golf club administered by women.

A club built by people the establishment overlooked, then run properly for over fifty years, is what backing your own standards looks like. Ours is a full hand wash where the industry norm is a quick surface clean.

The name on the hill

The hill is recorded as named for J. M. Ommaney, a young settler who died here in 1856.

A name carried carefully for 170 years suits a suburb that keeps things properly. The rugs in these formal rooms have been kept the same way, and they deserve washing that matches.

The centre that anchored the belt

Mount Ommaney's shopping centre opened in 1979 and has anchored the Centenary suburbs since.

The centre serves the same streets our south-western run collects from, and its car park is the landmark half our Centenary customers use when describing where they live.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Mount Ommaney

Rated 5.0 from 8 customersaround Mount Ommaney, collected directly from our customers after every clean.

on 03 Nov 2021
Colours look clearer again in Mount Ommaney
I had made the stain worse trying to clean the area rug myself. The old stains are much softer now, and the colours look cleaner in daylight. I liked that the result looked clean without being overdone. The Mount Ommaney pickup was handled well.
Sarah McDonald
from Mount Ommaney
on 15 Nov 2020
Water damage treated in Mount Ommaney
The Turkish rug had a damp corner that started to smell after a leak. Pickup made the job feel possible instead of awkward. The team treated the damp area and kept us updated. The colour looks more even than I expected. The result felt right for the age and style of the Turkish rug. It saved us from another weekend of trying to sort it ourselves.
Eli McDonald
from Mount Ommaney
on 26 Mar 2022
Easy pickup for our sheepskin rug in Mount Ommaney
I was expecting a distance charge because we are in Mount Ommaney, but there was no surprise fee. The sheepskin rug was collected and returned clean without us having to move it ourselves.
Adele Walker
from Mount Ommaney
on 13 Jun 2024
Easy pickup for our wool rug in Mount Ommaney
I booked once it was obvious the wool rug needed professional care. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Mount Ommaney pickup was handled well.
Bianca Chen
from Mount Ommaney
on 11 Nov 2021
Dusty rug refreshed in Mount Ommaney
Pickup from Mount Ommaney was simple, and the off-site clean made sense. The Chinese wool rug looked clean from a distance but had a lot of pet hair in the fibres. The pile sits better and it feels cleaner for bare feet.
Tayla Gray
from Mount Ommaney
on 17 Dec 2022
Pet accident sorted on our synthetic rug in Mount Ommaney
The pet odour in our synthetic rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the bedroom feels usable. We are in Mount Ommaney, so having it collected made the job much easier.
Lauren
from Mount Ommaney
on 25 Oct 2024
Rug ends look better in Mount Ommaney
We kept noticing the thin fringe whenever we walked past the rug. The Afghan rug was clean enough, but the thin fringe needed proper attention. They cleaned it first and then tidied the fringe without making it look new in a bad way. It still has its character, just without the messy fringe. Nothing about the result felt over-polished or scented, just cleaner and easier to live with. The improvement was noticeable without looking unnatural.
Kate Carter
from Mount Ommaney
on 18 May 2023
Careful cleaning for our shag rug in Mount Ommaney
I booked from Mount Ommaney because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the family room. That was exactly the outcome we were hoping for.
Rebecca Gill
from Mount Ommaney
All customers

The hill's own words, then everyone's

The cards above were left by households on this hill. The wider figures cover every region our vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Across the Centenary belt

Suburbs collected with Mount Ommaney

One south-western day reaches all of these.

Good to know

Mount Ommaney questions about good rugs

How much does rug cleaning in Mount Ommaney cost?

Size, fibre and the shape the rug is in decide it between them, so it is read with some care well before being priced. The figure then holds through to the invoice. Collection and return are included on the south-western run, and a piece that will not benefit from washing is named as such at that point.

Our Persian has never been professionally washed. Is that a problem?

It is the most common starting point on this hill, and the result is usually the surprise of the job. Nothing about the rug is worn out. What has happened is that decades of fine settled dust have taken the separation out of the colours, and that is a cleaning problem rather than a wear problem.

Will washing take the patina off an old rug?

No. Patina lives in the dye and the fibre and is not going anywhere. What leaves is soil, which is the thing dulling the colour you were trying to protect. If any area is genuinely worn rather than dirty, that is pointed out at the assessment so there are no surprises when it comes home.

Is there a quicker option than about a week?

Yes. Express handling inside 48 hours is available at an additional charge when a family occasion or an inspection fixes the date. The ordinary run is about 7 days, and the drying stage is never trimmed in either case, which matters most on hard flooring.

The dog has urinated on a rug we have had for forty years. Is it finished?

Rarely. Urine settles in the foundation and keeps producing the smell there, which is why surface treatments never hold. Submersion carries that layer away and an enzyme stage settles the rest. Aged dye can shift under urine, so if that has already happened you are shown exactly where before any decision.

Do you also collect from Jindalee, Westlake and Jamboree Heights?

Yes, and from Middle Park, Sinnamon Park and Riverhills on the same day. Neighbours on the hill often go together, and $20 comes off each extra rug, which is worth knowing when two houses in the same street are due at once.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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