Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Two primary schools inside a square kilometre and a half

Rug Cleaning Middle Park
for the Floor Everybody
Crosses

In a Middle Park house the rug in the main living area takes the school run, the dog, the grandchildren and every Sunday lunch, usually for decades on end. That is the piece we wash by hand at the Yatala facility and return dry the whole way down.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup at the door on the south-western run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One figure, given at the start

A firm quote for Middle Park's family rooms

Nothing is priced until the rug has been unrolled and read, and the number you hear at that point is the number you are invoiced. Nothing appears later that was not mentioned first.

Free pickup and deliveryFrom the door on the south-western run
Inspected and quoted firstFibre and condition read before pricing
Hand washed, never machine scrubbedWool and Persian pieces washed by hand
$20 off every extra rugThe lounge and rumpus pieces together
48 hour re-wash guaranteeTwo days from delivery to raise it
What happens next
  1. 1
    The driver collects the rolled rugRolled at the front door, furniture aside
  2. 2
    Inspection and an honest quoteRead on arrival, then one firm figure
  3. 3
    Hand washed at YatalaFully under, hand worked at a chosen pH
  4. 4
    Home again in about 7 daysDelivered on the agreed day, dry throughout
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Named in 1973, released in 1976

Rug washing Middle Park can book around a school term

Three thousand eight hundred on a square kilometre and a half

Middle Park is a family suburb in the City of Brisbane's Jamboree Ward, 17.4 kilometres by road to the south-west of the CBD. Its 1.5 square kilometres run from the McLeod golf course land on the northern boundary down to Sumners Road, with Jamboree Heights east, Mount Ommaney north, Westlake west, and Riverhills and Sumner to the south. The 2021 census counted 3,845 residents. For our purposes it is a compact, well-defined pocket where every street is a few minutes from the next, which is exactly the kind of place a scheduled collection run handles without any fuss at all.

Forty years in a family room does not ruin a good rug. It just buries it, and burying is something water can undo.

Brick and tile, and the rugs that arrived with it

The housing is late-1970s and 1980s brick and tile on quiet curved streets, built for families and still holding them: rumpus rooms, big living areas, and floor plans laid out around a large rug rather than a small one. A good many owners are the original buyers or their children, so the rugs have real history behind them. Wool pieces bought when the house was new are still anchoring the same rooms four decades later, having taken every school morning, every dog, and now the grandchildren. Very few of them have ever had more than a vacuum, which is why the first proper wash tends to be the conversation people remember.

Summer humidity in a house that stays shut

The Centenary corridor holds its summer humidity, and a brick house with the cooling running and the doors closed keeps that moisture circulating over the same rug for months. Wool absorbs it quietly, along with the daily traffic from the school run and the back door, and the dry winter months then layer dust on top of the lot. The result is a rug that has gone slightly heavy and smells faintly of last season without anything obvious being wrong with it. A full bath at Yatala clears the fibre from the top of the pile down to the foundation, and drying is finished under supervision rather than left to a fan in the garage.

There is one practical point worth making about family houses. The best time to book is around a school term or a trip away, not the week before visitors arrive, because a rug that is going to be washed properly needs its full drying time and we will not shorten that stage to make a date. Tell us the deadline when you book. If about 7 days does not reach it, 48-hour express handling is available at additional cost, and we will say so honestly rather than promising the standard run will stretch.

Middle ParkJamboree HeightsRiverhillsWestlakeand the streets running off Sumners Road
Every service we bring into 4074

The busiest floor in the house, properly reset

The wool rug that arrived with the house, the rumpus room piece the grandchildren use, the runner between the kitchen and the back door. Each read on its own terms.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Middle Park

Every rug takes the same route through the building, whatever it cost. Loose soil is drawn off, the wash is done by hand at Yatala, drying is carried the whole way through, and the pile is finished before it goes back in the van.

Forty years in a family room does not ruin a good rug, it buries it. The dust that makes a piece look flat is sitting in the fibre rather than woven into it. The quote is set at the inspection and does not move, and the rug is back in the room inside about 7 days.

  • The same route for every rug
  • Quote set at the inspection
  • Back in the room in about 7 days

Rug Washing Middle Park

Wool and Persian pieces are lowered right under, hand worked at a pH chosen for what the fibre turns out to be, and rinsed until the water leaving the rug stops carrying colour.

A rug in a school-run house takes traffic in a narrow band, the same three metres crossed a dozen times a morning, and the grit ground in along that band never rises back to the surface. Suction pulls off what landed yesterday. Immersion takes out what landed in 1998, and that is when owners find out what colour the rug actually is.

  • The traffic band cleared out
  • pH chosen for the fibre
  • Rinsed until the colour stops
Most popular

Stain Removal

Cordial on the rumpus room floor, coffee beside the lounge, and the ground-in mix of grass and mud that comes home from Saturday sport on four pairs of boots.

Most of the harm in a family house is done in the first minute by somebody scrubbing with a tea towel. Rubbing pushes a spill deeper into the pile and can drag the dye along with it. We test the fibre before anything is applied, work up gently in stages, and then say plainly how much came out rather than promising a clean sheet.

  • Fibre tested before treatment
  • No scrubbing, no driving it down
  • Told plainly what came out

Pet Stain and Odour

The family dog has a favourite spot and it is usually the rug. Urine drops clean through the pile and settles in the backing, which is where the smell is produced from then on.

Grandchildren notice it before anybody who lives there does, because a household stops registering its own smell within a fortnight. Complete submersion carries the residue out of the backing rather than masking it, an enzyme stage deals with what is still active, and drying that is properly finished stops the summer humidity waking the whole thing up again.

  • Handled in the backing
  • Enzyme stage on the source
  • Humidity cannot restart it

Odour Removal

The settled, lived-in note a closed-up brick house develops by the end of a wet February, and the cooking that hangs about in an open-plan living area.

Cooking oil is airborne and it lands on the nearest soft surface, which in these houses is always the rug. It builds as a film through the pile over years and nothing on the surface reaches it. The bath dissolves that film, the rinse carries it away, and the drying stage removes the moisture that helped hold it there in the first place.

  • Cooking film through the pile
  • Dissolved and rinsed away
  • Moisture removed with it

Rug Spot Cleaning

One recent mark on a rug in otherwise good order can often be dealt with alone, so the room never loses its floor covering.

We suggest it whenever it honestly fits, because it costs less and there is no sense recommending more work than the rug needs. The catch is contrast. On a piece that has spent twenty years quietly collecting dust, a cleaned patch will stand out further than the mark did. You get told that first and the decision stays yours.

  • Suggested whenever it fits
  • Contrast explained up front
  • The decision stays yours

Rug Steam Cleaning

Hot water extraction for the machine made pieces earning their keep: the rumpus room rug, the mat under the study chair, the runner by the laundry door.

A lot of family rugs are built for exactly this treatment and come back sooner and cheaper because of it. Hand knotted and antique pieces never get it, because the machinery works against knots that have stayed tight since the rug was made. The assessment puts every rug in the right category and explains why it landed there.

  • Right for the built-for-it pieces
  • Sooner and cheaper where it suits
  • Never used on hand knots

Rug Dry Cleaning

Compound cleaning at low moisture, for rugs whose dyes will not hold and for inherited pieces with foundations past surviving a bath.

Plenty of Middle Park houses hold a rug that came from a parent's home and is older than the suburb itself. Some of those have dye that starts moving on first contact with water, and the test shows it in minutes rather than after the damage. Those rugs are worked in sections with compounds instead, supported throughout, by the same hands that run the tubs.

  • For dye that will not take water
  • Shown in the test, not the tub
  • Worked in sections, supported

Water Damage Restoration

A dishwasher hose letting go, a hot water system failing overnight, or water across the tiles from a storm. The next two days matter more than anything after them.

Wool that stays saturated begins failing from the foundation upward, and mould gets started well before anything smells wrong. Lift the rug off the floor, ring us, and say how long it has been wet. It is read on the bench the day it is collected, and you are given a clear answer before any money is committed.

  • Two days decide the outcome
  • Read the day it is collected
  • A clear answer before any spend

Mould Rug Cleaning

The bloom that shows up underneath a rug lying flat on tiles, and the musty edge behind a lounge pushed hard against an outside wall.

Condensation gathers wherever a rug meets a cool hard floor, and nothing visible on top warns you about it until the smell arrives in the room. An antimicrobial bath clears the growth away along with the damp keeping it going, and finishing the drying under supervision is what stops the same problem returning next summer.

  • Underside growth cleared
  • Antimicrobial bath and rinse
  • Drying finished under supervision

Rug Moth Treatment

Wool that is never walked on is what moth larvae look for, and a rug beneath a dining setting in a room used three times a year gives them years of it.

The damage begins on the underside, so the top of the rug still looks entirely respectable while a section quietly vanishes beneath it. Treatment covers eggs and grubs in the one process, the wash clears their debris from the weave, and anything already lost is put in front of you with a straight assessment of what repair would involve.

  • Formal rooms carry the risk
  • Eggs and grubs in one process
  • Loss shown, repair assessed

Stain Protection

The wash can be closed out with a clear guard across the pile, so a spill rests on top for a moment rather than going straight into the wool.

In a house where the same rug takes the children, the dog and every gathering, those few seconds are worth buying. Neither the colour nor the feel of the pile changes at all. What changes is that a knocked glass at Christmas lunch becomes a job for a cloth instead of the reason for the next booking.

  • Seconds worth buying
  • Colour and feel unchanged
  • A cloth instead of a booking

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Sumners Road, then the motorways

Our Brisbane office, and where Middle Park's rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The Adelaide Street rooms handle enquiries and accounts and nothing else. Every rug is washed at the Yatala facility instead.

What happens once the rug leaves the living room

Off the family room floor and awayThe driver rolls it at the front door and carries it south, where it is washed by hand under full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Thirty-five to forty-five minutes each waySumners Road onto the Centenary, across on the Logan Motorway, then down the M1 and off at Computer Road, about 40 kilometres.

That drive is ours to make, not yours. Middle Park sits on the scheduled south-western run, both legs are in the price already, and the day is agreed before the rug leaves the house.

Three Middle Park stories

A suburb that came last, two schools, and one busy park

A small suburb built with a very clear idea of who was going to live in it.

The suburb that came last

Named on 8 January 1973, Middle Park was the last of the developer's six planned suburbs released.

Coming last off the plan meant the streets here were laid out with the benefit of five attempts before them. We take the same view of sequence. A rug that waits for the scheduled run gets the full process rather than a rushed one.

Two schools, three years apart

Good News Lutheran opened in January 1984, Middle Park State School in January 1987.

Two-school suburbs are family suburbs, and family rooms are where a rug does its hardest work. When yours has gone past what a vacuum can fix, one call puts it on the south-western run.

The park on Camelot Crescent

The suburb's main green space carries ovals, netball courts and a playground on Camelot Crescent.

Ovals and netball courts send grass, mud and spilled drinks straight home onto the living room rug. A full bath at Yatala takes the weekend back out of the pile.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Middle Park

Rated 4.9 from 8 customersaround Middle Park, collected directly from our customers after every clean.

on 09 Nov 2020
Easy pickup for our lounge rug in Middle Park
I wanted a proper clean, not another quick spray, mostly because the lounge rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the bedroom.
Oscar Reynolds
from Middle Park
on 18 Mar 2026
Easy pickup for our shag rug in Middle Park
I booked once it was obvious the shaggy rug needed professional care. The shaggy rug came back fresher, softer and ready to use again in the nursery. I liked that the result looked clean without being overdone. The Middle Park pickup was handled well.
Jade Ross
from Middle Park
on 26 Apr 2026
Easy pickup for our Persian rug in Middle Park
I had tried spot cleaning the Persian rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Middle Park pickup was handled well.
Samantha Douglas
from Middle Park
on 15 Feb 2026
Binding done well in Middle Park
The damaged edge on the Indian rug was getting worse each week. I liked that the repair was practical rather than overdone. It is easier to vacuum now without catching that side. The finished rug felt cleaner without looking stripped or flat.
Kiran Nolan
from Middle Park
on 22 Nov 2020
Delicate rug cleaned well in Middle Park
I had avoided cleaning the Persian rug because a bad clean would have been worse than the dust. They gave calm advice and did not make it feel rushed. We were relieved when it came back in such good condition. I appreciated that the answer was not just more deodoriser.
Rebecca Ellis
from Middle Park
on 08 Aug 2026
Cleaner family room in Middle Park
The Middle Park pickup helped, and the flatweave rug came back properly dry.
Annette Hughes
from Middle Park
on 19 Sep 2023
Pet accident sorted on our sheepskin rug in Middle Park
The pet odour in our sheepskin rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the hallway feels usable. The Middle Park pickup was handled well.
Tara
from Middle Park
on 10 Sep 2020
Easy pickup for our wool rug in Middle Park
The wool rug sits where everyone notices it in the entry. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It came back ready to put straight down. The Middle Park pickup was handled well.
Finn Grant
from Middle Park
All customers

These streets first, then every other one

The cards above came from addresses in this suburb. The wider count covers every region our vans work.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The neighbours on the run

Suburbs collected on the same day as Middle Park

A single south-western route takes in all of these.

Good to know

Middle Park questions from family households

How much does rug cleaning in Middle Park cost?

The rug itself settles it: how big, what fibre, what shape it is in. Nothing is named until it has been read properly, and the figure then holds through to the invoice. Driving it down and back is part of the south-western route, and a piece that genuinely will not repay the work is identified at the assessment rather than after it.

Our rug came with the house in 1979. Is it worth washing?

Usually it is very much worth it, and rugs of that age are the ones most likely to surprise their owners. Decades of settled dust make a piece look permanently faded when the colour is simply buried. The assessment tells you what condition the foundation is in first, and only then whether a full bath makes sense.

The dog has urinated on the family room rug more than once. Can it be saved?

Almost always. Urine sinks past the pile into the backing and keeps producing the smell from there, which is why a room can smell without anybody finding the spot. Going right under moves those deposits out of the backing, enzymes finish off what is left behind, and drying taken all the way through stops summer humidity restarting it.

Can you work around school terms and family events?

That is the usual way we book here. Tell us the date that matters when you call, and we will either name a collection day that clears it comfortably on the standard 7 day run or say plainly that it does not fit. Express handling inside 48 hours is available at extra cost when a deadline is fixed.

Will the rug be dry enough to put straight back on tiles?

Yes, because that is what controlled drying is for. A rug can feel dry on the surface while still holding moisture underneath, and on tiles that moisture has nowhere at all to go. No rug goes out of the drying room here until it is dry the whole way down, and we will say how long to keep furniture off it.

Do you also collect from Jamboree Heights, Mount Ommaney and Westlake?

Yes, and from Riverhills, Jindalee and Sinnamon Park on the same day's driving. Neighbours in these streets often send rugs together, which is worth a conversation over the fence, because $20 comes off each additional rug however they arrive.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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