Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Nine hundred metres of heritage timber, and serious rugs inside it

Rug Cleaning Sadliers Crossing,
One Set of Hands From Your Hallway
and Back

When a rug is genuinely worth something, the question that matters is not the method but who touches it. Yours is tagged at your door, carried by our own driver, washed by our own people on our own floor, and brought back by the same operation. Nothing is passed to anybody else at any point.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, part of the scheduled Ipswich day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Seen, then priced

A firm figure, and a rug we never let go of

Anything valuable enough to worry about is too valuable to price blind. Your rug is examined on our own floor by the people who will wash it, given one figure, and left untouched until you agree to it.

Free pickup and deliveryTagged at the door on the Ipswich day
Inspected and quoted firstExamined by the people who will wash it
Hand washed, never machine scrubbedOne rug per bath, worked by hand
$20 off every extra rugThe Persian and the hall piece in one visit
48 hour re-wash guaranteeTwo days from return to raise anything
What happens next
  1. 1
    The driver collects the rolled rugTagged and rolled at your front door
  2. 2
    Inspection and an honest quoteExamined on our floor, then one firm figure
  3. 3
    Hand washed at YatalaA bath of its own, at its own settings
  4. 4
    Home again in about 7 daysBack by the same team, dry all through
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
1,358 residents on 0.9 square kilometres

Rug washing Sadliers Crossing, and who handles the rug in between

A compact suburb named for a place where things pass through

Sadliers Crossing is a compact 0.9 square kilometres just 1.8 kilometres northwest of the Ipswich CBD. The Bremer River wraps its western and southwestern sides, the Main Line railway runs through the middle with the suburb's own stop at Thomas Street station, and the streets between hold some of the best-kept timber housing in the district. The 2021 census counted 1,358 people. Woodend Road carries a continuous precinct of heritage housing up to Hawthorne Street, more of it gathers around Reals Park, and Bemont, a two-storey sandstone house with decorative wrought iron, has stood on Burnett Street since 1865. These are households that keep good things, which shows on their floors.

Owners of good rugs do not really ask how it will be washed. They ask who is going to be holding it.

What actually happens between your hallway and the bath

The honest anxiety about sending a rug away has nothing to do with soap. It is that the piece disappears into a system, passes through several sets of hands, and comes back either different or slightly damaged, with nobody able to say at which point it happened. That worry is well founded across the trade, because a great deal of rug cleaning is subcontracted: the company you telephone is not always the company that washes, and sometimes there are two intermediaries between the two. So here is the whole chain on this run, plainly. Our own driver collects the rug from your hallway and tags it there. It travels rolled, because folding sets creases into an old foundation that never entirely come out. It is unloaded at our Yatala facility and stays on that floor for the whole of its visit: dusted dry, put into a bath of its own, worked over by hand, rinsed, then dried under cover for as long as that takes. Nobody outside our own operation touches it, and no part of the job is contracted anywhere else. The same tag that went on at your door comes off at your door. That is the entire answer, and it is why the first question on the assessment call is usually about handling rather than about price.

River damp on two sides, then a steady run east

The Bremer holds moisture along these low western streets after rain, while inland summers press dust down into pile across the dry months, and old timber homes take in both. The trip to our wash floor is about 55 kilometres and usually 45 to 50 minutes: out through the town side, along the Ipswich Motorway, onto Logan heading east, then the M1 and a last exit at Computer Road. This suburb keeps a slot on a scheduled Ipswich day beside Coalfalls and the town-centre streets, which is why a single piece from a single hallway is a routine call.

Sadliers CrossingCoalfallsWest IpswichIpswichand the streets around the town centre
Twelve services across 4305

Good pieces deserve a short chain of hands

The Persian bought when the house was last painted, the wool piece down the hall, the working mat at the back steps. All handled by the same team from door to door.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Sadliers Crossing

One set of hands from the doorway back to the doorway. The rug is tagged when it is collected, dusted, bathed, hand worked, dried under cover and returned by the same operation that took it.

Nothing here is sent out to a third party, which is not a slogan but a practical matter. Every handover added to a chain is another chance for a piece to be swapped, creased, dried badly or simply lost track of, and heritage-street owners are right to ask about it. The tag goes on at your door and comes off at your door. Between those moments the rug never leaves our own floor.

  • Tagged at your door
  • Nothing sent to a third party
  • Off the tag at your door

Rug Washing Sadliers Crossing

Complete immersion, done one rug at a time rather than in a batch, which is how the good wool and the occasional Persian in these houses ought to be treated.

Batching is where careful work goes wrong. Two rugs in one bath means one acidity, one duration and one drying regime for two different pieces, and the older or finer of the two pays for the compromise. Here the bath serves a single rug, at the settings its own fibre calls for, and it comes out when that rug is finished rather than when the pair of them are.

  • One rug in the bath
  • Its own settings, not a compromise
  • Out when it is finished
Most popular

Stain Removal

Red wine at a long table under a pressed metal ceiling. Ink near a desk. Something a visitor tipped and confessed to only much later.

On a piece worth keeping, testing is not a formality. Old dyes behave unpredictably once wet and a wrong product can cost more than the mark ever did, so the fibre is named, the colours are tested somewhere invisible, and only then is anything applied. You are told which marks will lift and which have set before a single decision is taken.

  • Old dyes are unpredictable
  • Named, tested, then treated
  • Told before, not after

Pet Stain and Odour

A dog by the fire in a timber house, and a good rug in the same room that has been quietly taking the consequences for years.

The residue passed through the pile long ago and lodged against the underside, which no product applied on top has ever reached. Immersion drives it outward from underneath and enzymes settle what is left over, and the piece is not released until it is dry through. Where a valuable rug is involved the dye risk gets named at the assessment, not discovered afterwards.

  • Lodged against the underside
  • Driven out from below
  • Dye risk named up front

Odour Removal

That shut-in smell an old timber house takes on across a wet Ipswich fortnight, living far below the reach of any vacuum head.

The Bremer keeps air damp along these low western streets and a hundred-year-old house breathes it in without resistance. Wool then holds it, along with the smoke, the cooking and the dog. Immersion takes the accumulation apart and the rinse removes it, and how completely the piece dries afterwards is what determines whether the room stays clear.

  • An old house breathes it in
  • Taken apart, then removed
  • Complete drying decides it

Rug Spot Cleaning

A single mark treated on its own, where the remainder of the piece is genuinely sound and a full wash would be more work than the case justifies.

On a well kept rug this verdict arrives more often than you might expect, because these households actually maintain their pieces. That is the honest recommendation when it applies, and it costs you less. Where a rug has been carrying an even load for years, cleaning one patch would leave a bright square in a dulled field, and you get told that instead.

  • More often on kept pieces
  • The cheaper answer, when true
  • Otherwise a bright square

Rug Steam Cleaning

Extraction under hot water, for the machine made pieces that every house also owns: the mat at the front steps, the runner outside the laundry, the weave on the back verandah.

Even a house full of good rugs has two or three working ones, and there is no case for spending immersion money on those. Extraction cleans them, returns them quickly and matches what they are for. Nothing hand knotted goes anywhere near the process, and knowing which is which is the reason the assessment happens before the booking rather than after it.

  • Every house has both
  • Matched to what they are for
  • Assessment before booking

Rug Dry Cleaning

Cleaning without a bath, held back for anything water would spoil: a dye that moves in testing, or a hundred year old foundation that could not take the weight.

Heritage streets produce these regularly, and identifying one before it reaches the bath is the whole point of the assessment. A brittle foundation gives no warning and no second chance. Where testing rules out water, the piece is cleaned dry, by hand, and the result is put in front of the owner rather than a quietly amended figure at the end.

  • No warning, no second chance
  • The test rules water out
  • The result goes to the owner

Water Damage Restoration

A tap left on in a laundry. A hot water system giving out under a house. Water tracking in beneath a back door during a wet week.

The older the rug, the shorter the clock, because an aged foundation loses strength quickly once soaked and souring begins beneath within roughly two days. Ring the same day and say how many hours the piece has been sitting. The answer reaches you before anything at all has been spent. Some rugs recover entirely, and where one will not, you hear that plainly.

  • Older rug, shorter clock
  • Roughly two days beneath
  • Plain answer, then spending

Mould Rug Cleaning

Grey blooming across a piece stored beneath a high-set house through a wet season, or a musty line where a sideboard has stood undisturbed for years.

Under an old timber house is exactly the wrong place to keep a rug, and it is where a great many of them end up. Anything visible on the face established itself underneath weeks beforehand. The bath includes an antimicrobial stage that takes out the colony and the material sustaining it together, and taking the piece properly dry afterwards leaves it nothing to restart on.

  • The wrong place to keep one
  • Colony and material together
  • Nothing left to restart on

Rug Moth Treatment

Wool moths favour the untouched parts of an old house: under a bed in a closed room, deep inside a wardrobe, or within a rug rolled and stood in the space beneath the floor.

Fine wool is precisely what they want, which makes heritage streets the place where the worst losses happen. The whole cycle is treated, and the casings come away with the bath water. What has gone is shown to the owner honestly, together with a straightforward routine for storing a good piece so that the same thing is not repeated.

  • Fine wool is what they want
  • The whole cycle treated
  • A routine for storing it

Stain Protection

An optional closing step, and only on a rug already washed and taken completely dry. It buys a short interval between a spill arriving and a spill going through.

On a piece an owner intends to keep for another thirty years, a short interval is genuinely useful. It is also everything the treatment does. Nobody will describe it here as a barrier, because that would be false. The rug is unchanged in appearance and unchanged underfoot, and whether a given piece receives it is left to the person who owns it.

  • Useful on a keeper
  • Unchanged in appearance
  • Left to the owner

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Through the town side to the motorways

Our Brisbane office, and the only floor your rug visits

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street handles calls, quotes and paperwork. There is no bath at that address and there never has been. Every rug goes to Yatala instead.

Across the crossing and back

Collected in Sadliers Crossing, washed at YatalaTagged at the door and never out of our own hands, the rug reaches Unit 9/38 Computer Rd, Yatala QLD 4207 rolled, then goes under by hand.
Usually 45 to 50 minutes in each directionOut through the town side, onto the Ipswich Motorway, Logan east, M1, Yatala. About 55 kilometres.

A scheduled Ipswich day carries the Sadliers Crossing stop, so a single rug from a single hallway is a normal call. The same operation drives both legs, and your collection window is confirmed the moment the day has a route.

Three Sadliers Crossing markers

A crossing that kept a name, a bridge from 1902, and a school named for a person

Three plainly recorded facts about a very small suburb with a great deal of history in it.

The crossing with Sadlier's name on it

Thought to be named for an early landowner whose name attached to the river crossing.

A suburb named for a crossing understands work that simply gets done. Ours is the same trade every week: a scheduled pickup, a proper hand wash, and the same rug back at the same door.

The bridge of 1902

The steel railway bridge over the Bremer has carried the main line west for over 120 years.

Infrastructure built once and built properly is the cheapest kind there is. Rugs obey the same rule: a well made piece, washed properly, will outlast three cheap replacements.

Blair, the school named for a person

The 1917 school took a man's name rather than a place name.

A school named for the person who did the work is a fair way of keeping score. Ours is simpler: the name on the van is the name that answers the phone, and the same people wash the rug.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Sadliers Crossing

Rated 5.0 from 8 customersaround Sadliers Crossing, collected directly from our customers after every clean.

on 17 Sep 2021
Careful with our old rug in Sadliers Crossing
The delicate fibres were bothering me more each week, especially when the room was closed up. The rug was valuable to us, so I wanted someone to check it before washing. We were relieved when it came back in such good condition.
Jodie
from Sadliers Crossing
on 15 Sep 2025
Soft and fresh again in Sadliers Crossing
Our sheepskin rug had a stale smell, and I was worried it would go stiff if cleaned badly. The job was handled about as described at the start.
Samira Zhang
from Sadliers Crossing
on 23 Feb 2025
A fresh shag rug after the pet accident in Sadliers Crossing
I wanted the shaggy rug fresh again before putting the family room back together. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The rug feels like it belongs in the room again. The Sadliers Crossing pickup was handled well.
Naomi Stone
from Sadliers Crossing
on 01 Sep 2021
Easy pickup for our wool rug in Sadliers Crossing
I booked once it was obvious the wool rug needed professional care. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Sadliers Crossing pickup was handled well.
Eloise Ross
from Sadliers Crossing
on 12 Dec 2022
Easy pickup for our shag rug in Sadliers Crossing
I was careful about who I trusted with the shaggy rug. The pickup from Sadliers Crossing was straightforward, and the whole process was easy.
Jess Fisher
from Sadliers Crossing
on 27 Jun 2026
Easy pickup for our jute rug in Sadliers Crossing
I was expecting a distance charge because we are in Sadliers Crossing, but there was no surprise fee. The jute rug was collected and returned clean without us having to move it ourselves.
Jade Palmer
from Sadliers Crossing
on 11 Oct 2022
Fresh family room rug in Sadliers Crossing
I was mainly worried about the fibres, not just dust under the rug. After a few years in the main room, the hallway runner needed a proper wash rather than another quick vacuum. They checked the fibre and backing before giving it the deeper clean. The room feels fresher now that the rug is back.
Frankie Ross
from Sadliers Crossing
on 15 Jan 2022
Colours look clearer again in Sadliers Crossing
I booked because the Moroccan rug was no longer looking its best. The old stains are much softer now, and the colours look cleaner in daylight. I would use them again without overthinking it. The Sadliers Crossing pickup was handled well.
Kara Simpson
from Sadliers Crossing
All customers

These streets first, and then everywhere else

Those cards were left by Sadliers Crossing households. The larger count spans every run on the books.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The town-side stops

Collected on the same Ipswich day as Sadliers Crossing

A single scheduled loop picks up these neighbours together.

Good to know

Sadliers Crossing questions, answered plainly

Who actually handles my rug once it leaves the house?

Our own driver collects and tags it, our own people wash it at our own Yatala facility, and the same operation returns it. No part of the work is subcontracted and the rug does not visit any other premises. That matters because each handover added to the chain is one more chance for a piece to be creased, swapped or mishandled, and on a good rug those chances are worth removing.

What does it cost to have a good rug washed?

The size, the fibre and the condition all bear on the figure and none of them can be judged over the phone, least of all on an older piece. It is examined on our floor by the people who will do the work, given a single number, and that number stands. Both the collection and the return travel on the scheduled Ipswich day.

How long is the rug gone for, and can it be rushed?

About a week door to door. Where a date genuinely cannot be moved, a 48-hour express option exists, costing more than the ordinary job and stated so from the outset. Either path ends with the piece dry right through, which on an old foundation matters a great deal.

An old dog has urinated on a rug we intend to keep. What can be done?

Usually a good deal. The residue passed down through the pile years back and fixed itself against the underside, which is why nothing applied on top has worked. Immersion drives it out from below and an enzyme stage clears what remains. On a valuable piece the risk to the dye is assessed and named before any work starts, so nothing is discovered at delivery.

Do you also collect from Coalfalls, West Ipswich and the town side?

Yes, one scheduled Ipswich day covers them together, so a rug from a neighbouring street can share the same booking. Each rug after the first is $20 off, which is worth organising where two houses both have pieces due.

Will a hundred year old rug survive being washed?

That is exactly what the assessment establishes, and it is the question we would ask in your position. A brittle, dried-out foundation will not take a bath and gives no warning before it fails, so it gets tested first. Where the test says no, the piece is cleaned without water instead, worked by hand, and you are shown that test rather than told a different story at the end.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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