Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Range acreage, 5.4 kilometres east of Maleny

Rug Cleaning Reesville,
Named for a Man Who Grew
Things

Henry Oliver Rees ran a nursery and a mixed fruit orchard, and in 1922 the district took his name. Growing things properly takes time and attention, which is also a fair description of restoring a rug.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the hinterland range loop day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Time taken, not rushed

A figure worth the wait, given before the wait starts

Range work is planned rather than improvised, and so is the quote. The driver reads your rug at the house, names one figure that covers the wash and both trips up and down the range, and it does not move. Where a piece will not repay the work, we tell you that at the door.

Free pickup and deliveryUp the range and along Reesville Road
Read before quotingFibre, foundation and colour, taken in turn
Hand washed at YatalaFull hand immersion, IICRC certified
$20 off every extra rugWorth sending the whole house at once
free re-wash guaranteeNot happy when the rug returns? Ring within 48 hours of delivery and we wash it again for nothing
What happens next
  1. 1
    Collected at the houseFrom a verandah, a hallway or a shed
  2. 2
    One figure, given thereRead from the rug, not from a chart
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until the water is clear
  4. 4
    Returned in about 7 daysDried flat under control, groomed and rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
567 in 2016, 573 in 2021

Rug washing Reesville, on the range east of Maleny

A nursery owner got a whole district named after him

Reesville was named in 1922 by the Landsborough Shire Council after Henry Oliver Rees, who lived from 1862 to 1923 and ran a plant nursery and a mixed fruit orchard in the district. That is a personal naming of the most direct kind, honouring a working grower rather than a distant official or an imported place name, and it ties the locality to the orchard ground it grew out of. Rees died the year after the naming. The locality covers 28.7 square kilometres 5.4 kilometres east of Maleny, with Elaman Creek, Conondale, Maleny and Wootha among its neighbours, and its population was 567 at the 2016 census and 573 in 2021. That is essentially flat, which is exactly what a small settled range community looks like and nothing we intend to dress up.

A man spent his life raising plants slowly and carefully and a whole district ended up carrying his name. There are worse models for how to treat somebody's rug.

Acreage, timber houses and wood heaters, without a main street

This is rural-residential and acreage country immediately east of Maleny township, the same tree-changer character the wider Blackall Range carries, with timber homes and wood heaters living through cool damp winters. There is no township centre here at all. Howell's Knob Lookout off Reesville Road is the landmark instead of a shopping strip, and families use Maleny State School and Maleny State High School nearby. What that produces is a particular kind of rug work. The pieces are often older and better made than average, because people who move to the range tend to bring good things with them, and they have usually been on the same timber floor long enough that nobody can remember the last proper wash. Those are the most rewarding rugs to take in, because the improvement is real rather than marginal.

Cloud, drizzle, cold nights, and ash from the heater

Sitting on the range beside Elaman Creek and the Conondale valley country, Reesville holds the same cloud, drizzle and cool nights as the rest of the escarpment, and it holds them for a long time. Range air does not dry out quickly after rain, so a rug up here spends much of the year with damp sitting in its foundation while the surface feels perfectly fine. Wood heaters add the second half of the problem. Fine ash settles into a pile continuously through winter, works its way down toward the base and then sits there in the damp, which is a combination no vacuum will separate. Immersion removes ash, ground-in soil and trapped range humidity in the one process because they all end up in the same layer, and the rug dries flat in our controlled room rather than in mountain air that never quite finishes the job.

ReesvilleWoothaNorth MalenyBalmoral Ridgeand the range roads running back toward Maleny
All twelve, for 4552

Twelve services, for the range east of Maleny

Twenty-nine square kilometres of acreage on the Blackall Range, no township centre, timber homes and wood heaters through cool damp winters.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Reesville

Rural-residential range country 5.4 kilometres east of Maleny, bordering Elaman Creek, Conondale and Wootha, with a lookout in place of a town centre.

Restoring a good rug is worth the trouble and the reading at the house is where we say whether this one qualifies. The piece is opened out and its foundation tested for what remains, then bathed in water deep enough to reach through the knots, and dried flat in a room where we set the conditions rather than leaving them to mountain air.

  • Worth the trouble
  • Tested for what remains
  • Not left to mountain air

Rug Washing Reesville

Full hand immersion for range wool that lives with cool damp air most of the year and fine heater ash all winter.

Ash and range damp arrive together and they make each other worse. Fine ash settles down toward the base of a pile, and damp holds it there in a state no suction can shift, since there is nothing dry and solid left to lift out. Water dissolves the lot and carries it off. Dye and backing behaviour get tested first, because range rugs are often older than average.

  • They make each other worse
  • Nothing dry left to lift
  • Often older than average
Most popular

Stain Removal

Red wine on a cold evening, tea beside the heater, and the red range soil that arrives on boots from a wet driveway.

Range soil is stubborn because it is coloured and very fine, so it travels deep before anybody notices and dulls a rug rather than marking it in one place. Working at it dry usually spreads it further. Testing first tells us what the fibre and the dye will accept, treatment follows that result, and each mark is given a plain answer rather than a reassurance.

  • Coloured, fine, and quick
  • Dry work spreads it
  • A plain answer, not reassurance

Pet Stain and Odour

Farm dogs on and off wet paddocks all day, and cats who have picked one corner of one room and defended it since.

Country properties produce accumulation rather than incidents, so what is in the rug went in gradually over years and all of it settled into the backing. That is the layer nothing sprayed on top ever reaches, which is why every previous attempt failed. Water reaching the base removes the deposit, enzymes break the compounds down, and controlled drying stops damp range air bringing it back.

  • Accumulation, not incidents
  • The layer sprays never reach
  • Range air brings nothing back

Odour Removal

Wood smoke settled into wool across a long cold season, and the shut-in note a timber house takes on through weeks of drizzle.

Heater smoke is the range problem specifically, because it goes in slowly across months and nobody notices until the weather turns and the doors open again. Being a substance held in the pile rather than air in the room, it comes out with the wash and leaves with the rinse water. Nothing scented is applied afterwards, since perfume across damp wool smells worse than the smoke did.

  • Slowly, across months
  • It leaves with the rinse
  • Worse than the smoke did

Rug Spot Cleaning

A single fresh mark on an otherwise good rug is usually better sorted at the house than carried down the range.

Most permanent damage is caused by the rescue rather than the spill. Hard pressure folds the pile across its weave and older wool never quite lifts again, so what remains is paler and broader than the original mark. Our approach is unhurried: test, minimal moisture, comb the fibre back into its direction, and an honest word on whether the bath is really needed.

  • Caused by the rescue
  • Paler and broader than the mark
  • An honest word on the bath

Rug Steam Cleaning

Hot water extraction for the synthetics a range house depends on: door matting, hallway runners and machine-made floor pieces.

Matting at a back door on acreage does hard work and this is the method built for it, dry and back in service within hours. Hand knotted wool is where it should never be used, because heat and pressure act on the structure instead of the soil and nothing shows until it has happened several times over. Construction settles which route a rug takes, and we explain why.

  • It does hard work
  • Back in service within hours
  • Several times before it shows

Rug Dry Cleaning

Barely any water at all, which suits an old unfixed dye and a backing that decades of range damp have already softened.

People who move up the range tend to bring their best pieces with them, which means we see genuinely old rugs here, and old is where water becomes a question. A small wetted patch on the reverse, watched for a minute, gives the answer outright. Any colour movement and the rug goes the dry route in sections, because bleeding cannot be reversed later.

  • They bring their best pieces
  • A patch, watched for a minute
  • Bleeding cannot be reversed

Water Damage Restoration

A tank or pump letting go, a hot water service failing in a cold snap, or range storm water arriving at a low doorway.

Tanks and pumps are standard up here and they let go in ways a town supply never does, usually with the house empty at the time. Call quickly, and be honest about which of the three it was, supply, storm or drain, since each carries its own level of risk. A soaked rug is not assessed until it is stable and dry, and the assessment is free.

  • In ways a town supply never does
  • Which of the three it was
  • The assessment is free

Mould Rug Cleaning

A rug in a cool room through a long drizzly stretch, or the underside of a piece that has kept one spot for several wet seasons.

The range supplies damp, cool and still air for months at a stretch, which is everything growth requires and more time than it needs. Treatment in the bath removes what has grown and the residue underneath it together, then the drying room takes moisture out of the weave entirely, and that is the condition without which none of it can continue.

  • Months at a stretch
  • Growth and residue together
  • Without it, nothing continues

Rug Moth Treatment

The rug at risk is the stored one, and a range house has a linen press, a wardrobe base and a room that stays shut through winter.

Cool, dark and left alone is precisely what they want, and a quiet house on a big block supplies all three for as long as they need. The active agent is dissolved into the bath rather than applied to a surface, so it goes wherever the water goes, knots included. The real loss can only be counted after the rinse has carried the loose fibre away.

  • Cool, dark and left alone
  • Wherever the water goes
  • Counted after the rinse

Stain Protection

A clear finish, put on at the end only if you want it. A wood heater and a wet driveway are the argument in its favour.

The claim is small and we intend to keep it that way. A spill sits on the tips of the wool for a few seconds rather than dropping to the foundation, which is enough time for a towel if somebody happens to be in the room. If nobody is, the outcome is unchanged. The handle, the sheen and the colours all come back as they were.

  • Small, and kept that way
  • If somebody is in the room
  • All come back as they were

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A listing, and one bath

Our Sunshine Coast office, and the tub at the bottom of the range

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

There is nowhere in our Sunshine Coast setup to call into. The listing marks the ground we service, the van comes up the range to the house, and all of the washing happens at Yatala.

Where a range rug is actually cleaned

One floor takes the lotRugs from up here are bathed by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Between one and two hoursDown off the range toward the highway, then south on the motorway, around 130 to 138 kilometres.

The range trip is ours to make and it stays off your invoice. Reesville is collected on the hinterland range loop alongside Wootha and North Maleny, and we confirm the window once the day's stops are ordered.

Three Reesville facts

A grower's name, a lookout instead of a main street, and 573 people

Small, settled range country east of Maleny, described exactly as it is.

Named after the man who grew the district's fruit

Reesville was named in 1922 by the Landsborough Shire Council after Henry Oliver Rees, who lived from 1862 to 1923 and operated a plant nursery and a mixed fruit orchard in the district.

A name tied this closely to one person's working land sets the tone we prefer, which is calling a place, and a rug, exactly what it is.

A lookout where a town centre would be

Howell's Knob Lookout sits off Reesville Road, a range viewpoint reached from inside the locality itself, which has no township centre of its own.

Range country like this is exactly what our hinterland loop was set up to reach, and reaching it costs the household nothing at either end.

A population that has barely moved

Reesville recorded 567 residents at the 2016 census and 573 in 2021, essentially unchanged across five years, a small and stable range community rather than a growing one.

A community this genuinely small still gets the same full assessment and the same hand wash as anywhere larger on the loop, because the rug does not know how many neighbours it has.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Reesville

Rated 4.9 ★ from 7 customersaround Reesville, collected directly from our customers after every clean.

on 15 Aug 2022
Easy pickup for our shag rug in Reesville
I wanted the shaggy rug cleaned properly the first time from our Reesville home. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Reesville pickup was handled well.
Maddison Lewis
from Reesville
on 31 Jul 2022
Rug feels cleaner in Reesville
The wool rug had started to make the room feel dusty, especially near the sofa. I was trying to avoid buying a replacement when the rug still had plenty of life in it. I was glad it was not just steam cleaned on the floor. It was enough of an improvement that we kept it in the main room. Because we are in Reesville, pickup saved the usual debate about who was going to load it into the car. I liked that it came back ready to put straight down.
Mikayla Williams
from Reesville
on 06 May 2021
Ready to use again in Reesville
I wanted to use the large area rug again, but the stale storage smell was too strong. They checked the rug and gave it the sort of clean it needed after storage.
Annette Quinn
from Reesville
on 03 Dec 2022
Old stains are much less obvious in Reesville
The silk rug had lost a bit of life in the family room. The old stains are much softer now, and the colours look cleaner in daylight. It saved us from replacing a rug we still liked. The Reesville pickup was handled well.
Kirsty Thompson
from Reesville
on 09 Oct 2021
A fresh hand-knotted rug after the pet accident in Reesville
Our dog had one accident on the hand-knotted rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Reesville pickup was handled well.
Monique Ross
from Reesville
on 08 Nov 2020
Easy pickup for our wool rug in Reesville
Sending the wool rug away from Reesville felt easier than trying to clean it myself. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I would use them again without overthinking it. We are in Reesville, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Russell
from Reesville
on 21 Dec 2022
Careful cleaning for a delicate silk rug in Reesville
We had put this off for ages, mostly because the silk rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room.
Darcy Taylor
from Reesville
All customers

Reesville cards first, then everywhere else

Those cards came from Reesville households. The larger figure counts every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The hinterland range loop

On the same loop as Reesville

Each of these shares the same scheduled day.

Good to know

Reesville questions, answered plainly

We are up the range with no shops nearby. Does the service really reach us?

It does, on a scheduled hinterland loop day rather than on request, and the range trip is entirely at our cost. The driver comes up to the house rather than to a meeting point, and both trips are already inside the quoted figure. Distance affects when we come, not what you pay.

How is a Reesville rug priced?

Off the rug at your house. What it is made of, how large it is and the state it has reached give us one figure, with the two driver trips already counted. Nothing appears afterwards. Where the work would cost more than the rug is worth, you are told that instead of being quoted.

There is ash from the wood heater right through the rug. Can that be removed?

Yes, and it is one of the clearer improvements we get to show people. Fine ash works down through the pile all winter and settles at the base, where it sits in the damp and cannot be vacuumed out because there is nothing solid enough left to lift. Full immersion dissolves and carries it away, and the difference is usually obvious.

The dog has urinated on the wool and the smell keeps returning in winter. Why?

Cool damp air is the reason rather than the patch getting worse. The urine dried into the backing years ago, well below anything you can apply from above, and every damp spell rewets it enough for the odour to come back. Water reaching the base lifts the deposit out, enzymes break down the compounds, and a controlled dry ends the winter cycle.

Do you collect at Wootha, North Maleny and Balmoral Ridge too?

Yes, all three are on the same hinterland range loop, along with Obi Obi, Crohamhurst and Bald Knob. Since the loop runs on a set day, sending everything together makes better sense than sending pieces one at a time, and every rug beyond the first has $20 off.

How long before it comes back up the range?

About 7 days between collection and delivery. Where a room genuinely cannot be without it that long, a 48-hour express turnaround is available at an extra charge. Raise it at the start of the first call, because the range is worked as one scheduled loop rather than as individual trips.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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