Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A campus, a stadium and a thousand residents

Rug Cleaning Nathan
for the Few Streets
Inside the Bush

Bushland on three sides puts pollen and fine dust into every rug in this suburb. We take yours rolled from the door, put it under water at Yatala by hand, dry it until the base holds nothing, and bring it back inside 7 days.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, both ways, always
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Explained, then quoted

Full transparency about what we are doing

Ask how it works and you will get the actual answer, limits included. The number reached at inspection is the number you are asked for, and nothing revises it later.

Free pickup and deliveryDoor to door on the corridor schedule
Inspected and quoted firstFibre, knotting and dye stability read
Hand washed, never machine scrubbedSubmerged and worked by hand at Yatala
$20 off every extra rugStudy and living room pieces sent together
free re-wash guaranteeA two-day window from delivery to speak up
What happens next
  1. 1
    The driver collects the rolled rugRolled at your door on the home streets
  2. 2
    Inspection and an honest quoteRead in detail, then one settled figure
  3. 3
    Hand washed at YatalaUnder water at whatever pH the fibre needs
  4. 4
    Home again in about 7 daysBack up the corridor, dry to the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
More students than residents on a weekday

Rug washing for Nathan's small residential pocket

An honest account of a very unusual suburb

Nathan covers 5.1 square kilometres about 11.4 kilometres south of the city, and the 2021 census recorded only 1,085 residents. That figure is neither a misprint nor evidence of anything going wrong. A university campus, a major sports precinct and a great deal of bushland occupy most of the map, which leaves a compact pocket of 1960s and 1970s family homes squeezed between the campus and the trees. Pretending this is a busy residential suburb would be dishonest, and anybody who lives here would spot it immediately. What Nathan lacks in rooftops it makes up for in the quality of what is on the floors, because these are long-tenure, book-lined houses with good wool and Persian pieces in them.

Fewer front doors than almost any Brisbane suburb, and better rugs behind them than most.

Bushland on three sides, and what it delivers

Living inside the trees has a cost that shows up on the floor rather than in the garden. Eucalypt pollen arrives in seasonal waves, fine bush dust settles constantly, and the tree cover holds damp air in place for days after a storm instead of letting it move on. That combination does something specific to a rug: the pollen and dust work down into the base of the pile, the humidity binds them there, and neither vacuuming nor airing will bring them back out again. It is also why the dulling in a Nathan rug is usually much worse than it appears. The colour underneath is generally intact and the fibre is generally sound. What has changed is what is sitting between you and it, and immersion is the only thing that removes that. People are frequently surprised by the first rinse water, and it is always the same surprise: nobody expects a rug that looked merely tired to give up that much.

A short list of addresses, and we know it

There is a practical advantage to a suburb with a thousand residents. We know where the homes are, because there are not many of them, and our corridor runs pass those streets most weekdays. Out along Kessels Road, onto the motorway at Eight Mile Plains and south from there to the Yatala turnoff: roughly 32 kilometres, and usually between 25 and 30 minutes. The booking itself is one form. Your rug is collected rolled on whichever day you choose and comes back once it has been washed, dried flat and groomed, and nothing in between asks anything of you. For households that spend their working lives reading process documents, the fact that ours is short tends to be appreciated.

NathanSalisburyCoopers PlainsRobertsonand the corridor streets past them
Twelve services, explained in full

Bush dust goes deep, so the wash has to

Book-lined homes on a handful of streets, with good wool and Persian pieces on the floors. Customers here ask how the process works, and we would rather explain it than not.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Nathan

The full sequence, start to finish. Dry soil is drawn out before any water appears, the rug is then submerged and worked by hand at Yatala, dried flat under moving air and finally groomed.

Eucalypt pollen and fine bush dust settle into a pile in quantities that surprise people, and they cling rather than sit loose. Only water shifts them from the foundation. The quote is written after the rug is examined, and the examination is what it is based on.

  • Built around bush dust and pollen
  • Quoted after examination
  • Returned inside about 7 days

Rug Washing Nathan

Immersion in full. Every part of the rug ends up beneath the surface, hands do the work with a solution picked against the fibre, and the rinsing repeats until the water comes away empty.

For anyone who wants the mechanism rather than the marketing, it is simply this: soil binds low in the pile against the foundation, dry methods cannot get there, and water can. That is the whole argument, and it has been our approach since the business began.

  • The mechanism, not the marketing
  • Solution matched to the fibre
  • Rinsed until it carries nothing
Most popular

Stain Removal

Red wine at a departmental dinner, coffee beside a reading chair, ink from a desk that has seen a lot of marking. Fibre identification always precedes any decision about chemistry.

Persian and other hand knotted rugs frequently carry dyes that will not tolerate the wrong product, and the wrong product acts faster than anybody can undo it. Anything we intend to apply is tried on a concealed section beforehand, and afterwards you get a precise account of what lifts and what does not.

  • Identification before chemistry
  • Hand knotted dyes tested
  • A precise account, not a promise

Pet Stain and Odour

Long-tenure households have long-lived pets, and long-lived pets eventually have accidents. The liquid does not remain up in the pile, it works its way down and settles in the foundation.

Depth explains every failed home remedy: the product cannot follow the problem. Immersion works at the right level and moves the residue away entirely, enzymes break down the remainder, and a rug dried completely offers no damp for the smell to travel back on.

  • Depth explains the failures
  • Enzymes break down the rest
  • No damp for it to return on

Odour Removal

Tree cover holds moisture after storms and the air under it takes its time drying out. Rugs in these homes breathe that in for months, and by autumn they start giving it back.

A rug is a filter that nobody empties, and eventually the filter makes itself known. The bath breaks down what has collected, and the rinse water leaves the building carrying it. Nothing scented goes on afterwards, because that would only be a second smell over the first.

  • A filter nobody empties
  • Taken out of the building
  • Nothing scented afterwards

Rug Spot Cleaning

Where a rug is sound and a single mark is not, local treatment is the proportionate answer. Dye tested first, lifted in stages, then the treated area groomed level with its surroundings.

Restraint is the technical skill here rather than effort. Force widens a stain and crushes the pile, and on a hand knotted rug the crushing is what does the lasting damage. If a local approach will not finish it, that is said plainly and the choice remains yours.

  • Proportionate to the problem
  • Crushing does lasting damage
  • The choice remains yours

Rug Steam Cleaning

Hot water extraction, which suits machine made construction: the runner in a hallway, the piece in a study, the practical synthetic that catches most of the traffic from outside.

It is genuinely appropriate for some rugs and genuinely wrong for others, and the difference is construction rather than price. Where a rug is redirected into the bath, the reason is set out for you, since guessing at the method is what damages good pieces.

  • Right for machine made pieces
  • Construction, not price
  • The reason is set out

Rug Dry Cleaning

When testing rules water out, this is the alternative. Cleaning compound goes down through the pile by hand, collects the soil, and is drawn back out again, and the rug is never wetted at all.

Older Persian pieces occasionally have dyes that run, or foundations that have grown fragile with the decades, and either condition points here. This is not a budget tier. It is the limit of what the fibre permits, established by testing rather than by preference.

  • What the fibre permits
  • Compound worked by hand
  • The test result decides

Water Damage Restoration

A hot water system fails, or a storm pushes water in under a door on a bush block. From that moment the rug is on a clock, and the clock runs faster than most people expect.

In a Brisbane summer mould establishes in wet fibre within a few days, which makes getting the rug out and under controlled drying the whole priority. Book straight away and describe the timing. Reading happens on arrival, and a verdict precedes any spending.

  • The clock runs fast
  • Out, then dried under control
  • A verdict before spending

Mould Rug Cleaning

A wet season in a shaded room under trees produces grey bloom, and so does a musty line along the edge where a rug has sat against a cool wall for years without moving.

Anchored in the foundation as it is, the growth is barely touched by cleaning the visible part, and the attempt only scatters spores about the room. An antimicrobial soak removes the colony together with the soil that feeds it, and a rug leaving here bone dry prevents the whole thing recurring.

  • Anchored in the foundation
  • Colony and food both removed
  • Dried out to prevent a repeat

Rug Moth Treatment

Wool, quiet and darkness are what moth grubs are looking for, and a room lined with bookshelves in a settled house offers all three without anybody intending it.

One treatment covers adults, eggs and grubs together, and the tub takes casings and debris out with the soil. Guidance on storing wool safely returns alongside the rug so nothing else on the floors is at risk, and whatever damage exists is shown rather than concealed.

  • Ended at every stage
  • Bath removes the debris
  • Damage shown, not concealed

Stain Protection

The optional last treatment, and only for a rug that is clean and completely dry. Liquid then holds together at the top of the pile for several seconds rather than travelling down into the weave.

On a Persian or a good wool piece, those seconds separate a quick wipe from a permanent record of the evening. Look, feel and sheen are entirely unchanged, and one rescued spill generally settles the question of whether it was worth doing.

  • Only on a clean, dry rug
  • Look and sheen unchanged
  • One rescue settles the question

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Kessels Road to the motorway

Our Brisbane office, and where Nathan's rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street handles enquiries and records only. Every wash, every drying cycle and every groom happens at Yatala.

The journey, described properly

Collected in Nathan, washed at YatalaRolled at your door, then submerged and hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around 32 kilometres, 25 to 30 minutesOut along Kessels Road, joining the motorway at Eight Mile Plains and heading south to the Yatala turnoff.

Our corridor runs pass Nathan's edges most weekdays, which is what makes both legs free, and a window reaches you once that day's calls are put in order.

Three from the campus suburb

A university, a stadium and a name on mostly bushland

A suburb where trees still outnumber rooftops.

Griffith University's founding campus

The university took its first 451 students here in March 1975.

A campus that began with environmental studies suits how we wash: in water, using hands, with nothing harsher than the rug in front of us actually requires, at a facility one motorway run away.

The stadium and the 1982 Commonwealth Games

The ground built for Brisbane's Games has stood in Nathan since 1975.

Elite sport is preparation done properly every single time. Ours is much smaller but runs on the same discipline: 29 years of washing by hand, assessment before work, and a re-wash guarantee standing behind every job.

Named for a governor, mostly bushland

A 1967 name on a suburb where trees still outnumber rooftops.

We know exactly where Nathan's homes are, because there are not many of them, and our corridor run passes them most weekdays. One form books the pickup and the rug is back inside about a week.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Nathan

Rated 5.0 from 8 customersaround Nathan, collected directly from our customers after every clean.

on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 09 Jan 2026
Careful cleaning for our shag rug in Nathan
I was fairly fussy about this rug, mostly because the shaggy rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the family room.
Kristy Barker
from Nathan
on 07 Jun 2023
Pet accident sorted on our lounge rug in Nathan
The pet odour in our lounge rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the entry feels usable. The Nathan pickup was handled well.
Tayla Ellis
from Nathan
on 13 Jul 2022
Fresh after humidity
I liked that they talked about drying as much as cleaning. The modern synthetic rug picked up a storage smell after a humid spell. The rug needed a clean that matched how much use it gets. It came back smelling fresh and dry. I also liked that it came back dry and ready to lay down, not with that damp smell rugs can get after a rushed clean. It was a sensible result for a rug that gets real use.
Imogen Smith
from Nathan
on 01 Jan 2022
Easy pickup for our cowhide rug in Nathan
I had tried spot cleaning the cowhide rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Nathan pickup was handled well.
Narelle Barker
from Nathan
on 31 Aug 2023
Easy pickup for our shag rug in Nathan
The shaggy rug was too noticeable in the entry to ignore any longer. The shaggy rug came back fresher, softer and ready to use again in the front room. I liked that the result looked clean without being overdone. We are in Nathan, so having it collected made the job much easier.
Amelia Simpson
from Nathan
on 18 May 2022
Easy pickup for our wool rug in Nathan
I was careful about who I trusted with the wool rug because the wool rug was worth saving. After the full wash it felt cleaner underfoot and no longer had that old-room smell. The Nathan pickup was handled well.
Demi Henderson
from Nathan
on 20 Aug 2025
Colours look brighter in Nathan
I had avoided cleaning the tribal rug because a bad clean would have been worse than the dust. They treated it gently and kept the communication clear. We were relieved when it came back in such good condition. The result was better than another round of spot cleaning.
Anika Phillips
from Nathan
All customers

A small suburb speaks, then everybody else

Cards above belong to this postcode. The wider figure gathers every region the vans reach in a month.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Around the campus edge

Suburbs on the same weekday corridor

One route takes in Nathan and all of these.

Good to know

Nathan questions, answered in detail

How exactly does the wash work? I would rather understand it than trust it.

Fair enough. Dry soil is removed first, because wetting it merely turns it to mud. The rug is then fully submerged and worked by hand with a solution chosen for its fibre, rinsed until nothing further comes away, dried flat under moving air until no moisture remains, and finally groomed so the pile lies correctly. Nothing is subcontracted at any stage.

Can you clean a Persian rug without risking the dyes?

Yes, and the safeguard is testing rather than confidence. Dye stability is checked before a drop of water appears, the tub is set to the pH that fibre requires, and every stage is carried out by hand. Where a test shows a dye that will not hold, that is said, and the low moisture route is offered instead of proceeding and hoping.

How is the figure arrived at for a Nathan rug?

Four variables settle it between them: dimensions, fibre, how the thing was constructed, and its condition. Hand knotting takes considerably longer to wash than machine weaving, and the figure reflects that honestly. One price comes out of the inspection and stays put, both trips already belong to the weekday route, and a rug that would gain nothing from a bath is named as such.

The cat has urinated on a wool rug. Can that smell genuinely be eliminated?

Yes, when the treatment goes to the depth the urine did, which is the foundation of the rug. No surface product reaches that far, which is precisely why a spray subdues the smell for a fortnight before humid weather brings it back. Under water the residue leaves through the backing, enzymes take care of the remainder, and thorough drying leaves nothing at all behind.

Do you collect from Salisbury, Robertson and Coopers Plains too?

Yes, along with MacGregor, Sunnybank and the rest of the corridor. It is a single weekday route, so neighbours can put rugs on the same booking. Extra rugs in the same collection are $20 off each.

Does bush dust actually damage a rug, or just make it look dull?

Both, over a long enough period. Fine dust is abrasive, so every footstep grinds it against the fibre where the pile meets the foundation, and that is a slow form of wear rather than a cosmetic issue. Removing it periodically is genuine maintenance, not just appearance, which is the argument for washing before a rug looks like it needs it.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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