Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Between the creek and the river

Rug Cleaning Murrumba Downs,
the Good Place
on the Pine

Murrumba means good place, and the family rooms here put one good rug under everything: kids, dogs, the whole commuter week. We collect it rolled, hand wash it at Yatala and deliver it back genuinely dry.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Door-to-door pickup on the scheduled northern run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One rug, one figure, no surprises

One honoured figure for the hardest working rug in the house

The family room rug earns a proper look. We inspect it thread by thread, quote once, and the number holds.

Free pickup and deliveryDoor to door on the scheduled northern run
Inspected and quoted firstThe rug is examined, then the number is fixed
Hand washed, never machine scrubbedFull immersion at the pH the fibre wants
$20 off every extra rugThe playroom piece travels cheaper with the main one
48 hour re-wash guaranteeTwo days to say so, and we run it again
What happens next
  1. 1
    The driver collects the rolled rugRolled at the front door on the northern run
  2. 2
    Inspection and an honest quoteExamined carefully, one figure, honoured
  3. 3
    Hand washed at YatalaBathed whole and worked gently by hand
  4. 4
    Home again in about 7 daysReturned dry through to the backing
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
The good place

Rug washing Murrumba Downs can set its clock by

One big rug at the centre of everything

Murrumba Downs is bounded by water and bitumen: Fresh Water Creek to the north, the North Pine River to the south and the Bruce Highway along the eastern edge, with 10,795 residents at the 2021 census filling the streets between. The suburb built out from the 1990s onward, which means brick family homes through the older streets, newer estate builds toward the river flats, and townhouse pockets near the highway, nearly all of them running open-plan living over tile or hybrid boards. That layout puts a single large rug at the centre of most family rooms, the one soft surface in the house, working under kids, dogs and the through-traffic of a commuter household every day of the week. A rug doing that job deserves more than a surface shampoo every few years. It deserves the full bath, and the full bath is all we do.

A good rug does not ask for much. Every few years, it asks for a proper bath.

A name that promises, a suburb that delivers

Murrumba is a Yugarabul word meaning good, or good place, and it reached these streets through the Murrumba property Thomas Petrie took up in the district around 1858. When the modern estates rose on the old grazing land the name carried across, and ten thousand residents later the census suggests the word still fits. The suburb even has its own railway station now, opened in October 2016 on the line through to the peninsula, which sealed its standing as commuter country. We have collected rugs from these streets through most of that growth. The service has not changed with the postcode's fortunes: an honest assessment before any work, free pickup and delivery on the scheduled northern run, the Yatala hand wash, and a written 48-hour re-wash guarantee.

Two waterways keep the air damp, and the rug pays

Fresh Water Creek on one side, the North Pine on the other, and southeast Queensland humidity over the top: the air in Murrumba Downs carries moisture most of the year, and modern sealed homes hold it indoors where rug pile drinks it up. Damp fibre binds dust hard and dulls colour so slowly the change is invisible, which is why so many owners are startled by their own rug after a wash. The answer has to work at the foundation, not the surface. Immersion washing clears the bound dust and stored damp out of the pile base, and the controlled dry matters just as much here: the rug returns to a sealed home genuinely dry, not carrying moisture back in with it.

Murrumba DownsKallangurGriffinMango Hilland the streets along the Pine
Every service a family room needs

Twelve services for the rug that does everything

Open-plan living funnels the whole household across one piece of wool or synthetic. These are the twelve ways we keep it working, each priced once at inspection.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Murrumba Downs

The complete service for the estate streets runs dusting first to release the dry soil, then the rug goes under at Yatala for its hand wash, then drying carried to the very base, then a groom before the northern run brings it home.

A family room rug dulls so gradually that nobody in the house notices, until the wash reverses years of it in a single visit. The quote is fixed when we inspect, and the figure on the invoice matches it to the dollar.

  • Years reversed in one wash
  • The quote holds to the dollar
  • About a week from door to door

Rug Washing Murrumba Downs

Our signature bath, run the slow way: the rug fully under, hand worked at whatever pH its fibre asks, rinsed until nothing more lifts from the pile, then dried through the foundation before it travels anywhere.

Between two waterways, rugs here live damp, and damp pile binds dust hard at the base. Immersion is the only wash that clears the foundation as well as the surface, and it is the method we have trusted for 29 years straight.

  • Submerged, not sprayed
  • pH matched to the fibre
  • Dried to the foundation
Most popular

Stain Removal

Weet-Bix at breakfast speed, juice at a birthday party, the texta that escaped the craft table. Identification comes before treatment on every mark, because each stain and each fibre wants its own chemistry, and guessing wrong sets marks for life.

The dyes get tested, the treatment matched, and the likely result named before we start: what lifts, what fades to a whisper, what stays. Most family marks disappear completely when they are treated at the right depth instead of the surface.

  • Chemistry matched to the mark
  • Dyes checked before work
  • Honest odds, stated first

Pet Stain and Odour

The puppy phase happens on the rug; every household with a dog knows it. Accidents drain to the backing within hours, well below anything a supermarket bottle can reach, and every humid week reminds the room they are still there.

Immersion meets the problem at its own address. The backing is flushed in the bath, the residue broken down by enzymes at depth, and complete drying removes the trigger that humid days use to bring the smell back to the family room.

  • Treated at the backing
  • Broken down, not masked
  • Humidity loses its trigger

Odour Removal

Sealed modern homes hold their air, and the rug archives it: wet school shoes, the dog's winter, last summer's humidity. That faint stale note over the lounge is the archive talking, and airing the room never answers it.

Nothing sprayed at a surface reaches a rug's base, which is where odour actually lives. The full wash dissolves what the pile has stored and rinses it out for good, so what returns to the good place smells of nothing at all.

  • Removed at the base
  • Nothing masked over
  • Returns truly neutral

Rug Spot Cleaning

One fresh spill on a clean family rug gets a single careful fix: dye tested, the mark lifted with restraint, the spot groomed back into the pile around it, and the rest of the rug left exactly as it was.

Half of spot work is undoing enthusiastic scrubbing, which drags marks sideways and flattens pile for keeps. If local treatment cannot carry the job home, you hear the full picture first and choose the next step yourself, without any pressure from us.

  • Restraint over force
  • Dye tested first
  • The decision stays yours

Rug Steam Cleaning

Hot water extraction earns its keep on the machine made pieces: the playroom rug, the hallway runner, the synthetic that catches the back-door traffic. It is quick, economical and entirely wrong for anything finer than that.

So the assessment sorts every booking before a method is chosen, and fine wool never meets the wand. When a piece gets steered toward the bath, you are told why up front rather than reading it on an invoice.

  • For machine made rugs
  • Quick and economical
  • Never near fine wool

Rug Dry Cleaning

Low moisture cleaning exists for the rug that truly cannot be submerged: unstable dyes, a fragile older foundation, the piece that failed its water test. It is hand worked, section after careful section, on the same Yatala floor as everything else.

The water test decides, not the price list and not habit. When immersion is genuinely unsafe, the compound method works inside the rug's tolerances, with the same patience as every bath and the same standard at the end of it.

  • Only when the test says so
  • Careful sectioned work
  • Decided by evidence

Water Damage Restoration

The washing machine hose lets go, storm water finds the sliding door, the aquarium empties itself in style. From that moment the rug is racing mould, and the first days settle who wins, usually inside a single week.

Sequence is everything: controlled drying before mould can settle in, the wash afterwards, honest verdicts the whole way. Book immediately, say what happened, and each piece gets its plain answer at Yatala before costs are agreed or a dollar changes hands.

  • The clock is real
  • Dried, then washed, in order
  • Plain answers per piece

Mould Rug Cleaning

Creek air and a shaded room can put a grey bloom on a resting rug before anyone notices. The visible fuzz is only the surface story; the colony itself has dug into the foundation where wiping never goes.

Removing mould means removing the growth and its conditions together. The antimicrobial bath clears colony, spores and food supply in a single visit, and through-drying takes away the moisture that let it start, which is what cancels the encore.

  • Growth and cause together
  • Antimicrobial immersion
  • Dried until unwelcome

Rug Moth Treatment

Moths find the wool nobody disturbs: under the entertainment unit, the rolled rug in the garage, the spare in the linen press. Damage shows long after the meals started, and by then several generations have already eaten.

A single treated wash ends the infestation at every stage and carries the evidence away with the rinse water. You see the damage for yourself, honestly assessed, and the storage advice afterwards keeps the family's other wool off the menu for good.

  • Ended at every stage
  • Damage shown honestly
  • The other wool protected

Stain Protection

An invisible finish goes over the pile once washing is done, slowing a spill's absorption right down. The next accident sits up on the fibre where a towel can still win the race, rather than soaking in while you hunt for one.

For a rug in a house of kids and dogs, protection is simple arithmetic that keeps on paying. The pile's look and feel are left entirely alone, and it converts most future incidents into a blot instead of a booking.

  • Fresh after every wash
  • Invisible in use
  • Towels win more races

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Dohles Rocks Road to the M1

Our Brisbane office, plus the road your wool rides south

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The Adelaide Street office keeps the paperwork moving. Every rug we collect travels to Yatala, without exception.

Where a Murrumba Downs rug goes

Collected in Murrumba Downs, washed at YatalaRolled at your door on the northern run, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
50 to 60 minutes heading southThe Bruce Highway from Dohles Rocks Road, over the Gateway bridge, and the M1 finishes the 63 kilometres.

You never do the driving. Murrumba Downs is batched with Kallangur, Griffin and Mango Hill on the scheduled northern run, collection and return cost nothing on that day, and the window locks in with the run.

A reserve, a word, three schools

Three things Murrumba Downs is built on

A river reserve, a generous name and a school system that tracked the boom.

John Oxley Reserve

Ten hectares of bushland running down to the North Pine River.

Reserve afternoons travel home on sneakers and paws, and the family rug collects the lot. The driver picks it up rolled on the northern run and returns it washed through and completely dry.

The good-place name

Murrumba is a Yugarabul word meaning good, or good place.

A suburb named good place sets a standard for the services that visit it. Ours is simple: honest assessment, free pickup, a genuine hand wash and a guarantee you can hold us to.

Schools that tracked the boom

Undurba 1978, Living Faith 2001, Murrumba State Secondary College 2012.

Three schools of afternoons land on this suburb's rugs every week. The reset is an immersion wash, and every added rug on the booking takes $20 off.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Murrumba Downs

Rated 5.0 from 8 customersaround Murrumba Downs, collected directly from our customers after every clean.

on 29 Feb 2024
Old stains are much less obvious in Murrumba Downs
The set-in marks on our silk rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Murrumba Downs pickup was handled well.
Samantha Baker
from Murrumba Downs
on 15 Oct 2023
Easy pickup for our area rug in Murrumba Downs
I booked after a friend mentioned Premier, mostly because the area rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the hallway.
Melissa Ellis
from Murrumba Downs
on 14 Aug 2025
Clean before staging in Murrumba Downs
The designer rug was too good to risk with a rushed clean. They understood that the finish and feel mattered, not just the stain. The clean made the space feel finished.
Emerson Morgan
from Murrumba Downs
on 28 Aug 2025
Easy pickup for our wool rug in Murrumba Downs
The wool rug had been bothering me in the hallway for weeks. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Murrumba Downs pickup was handled well.
Fiona Mitchell
from Murrumba Downs
on 17 Nov 2020
A fresh silk rug after the pet accident in Murrumba Downs
I booked because the silk rug was no longer looking its best. The pet stains were the main worry, and they flushed the smell out instead of just masking it. I would use them again without overthinking it. The Murrumba Downs pickup was handled well.
Tara Owen
from Murrumba Downs
on 14 Oct 2023
Easy pickup for our shag rug in Murrumba Downs
I booked because the shaggy rug was no longer looking its best. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Murrumba Downs pickup was handled well.
Jade Collins
from Murrumba Downs
on 13 Jun 2023
Damp smell removed in Murrumba Downs
We sent the Afghan rug in after water came under a door. I liked that they focused on drying it properly, not just washing the top. We had moved furniture around the problem long enough. The rug sits properly now and does not smell damp. It was not treated like a normal carpet job, which is what I wanted for a rug with damp corner.
April Lewis
from Murrumba Downs
on 15 Jul 2024
Rolled rug refreshed in Murrumba Downs
The natural fibre rug looked fine until we unrolled it and noticed the smell. The stale smell is gone, and the colours look cleaner too. It was a good outcome for a natural fibre rug that gets normal household wear.
April Watson
from Murrumba Downs
All customers

Good place, good reports

Murrumba Downs cards lead. The larger figures collect every area we service.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Shared pickup day

Suburbs on the same northern run

The van covers these neighbours on one scheduled day.

Good to know

Murrumba Downs rug questions, answered

How is the price set for rug cleaning in Murrumba Downs?

By the rug itself: size, fibre and condition, confirmed at inspection. After that the figure is honoured to the dollar, with pickup and delivery included on the northern run. If a budget piece cannot justify the spend, we say that instead of quoting.

Our puppy keeps urinating on the family room rug. Is it recoverable?

Almost always. The urine has drained into the foundation, which is why supermarket sprays keep failing: they never reach it. The foundation gets flushed in the bath, the leftover residue neutralised by enzymes, and drying it right through takes away what humid days keep reawakening. Book soon though, because time makes every accident harder.

Are Kallangur and Griffin on the same pickup run as us?

They are, along with Mango Hill and the wider corridor. One scheduled northern day serves the lot, so extended family nearby can share a booking date, and $20 off applies to every rug after the first across the whole booking.

We are hosting a party in a fortnight. Will the rug be back?

On the standard service, yes: the round trip runs about 7 days. When the date is closer than that, the express option turns the wash around in 48 hours at an additional cost, with the rug still arriving properly dry rather than nearly dry.

Why does the rug smell musty when the house is closed up?

Because sealed homes hold humid air, and rug pile stores it along with everything it carries. The smell lives at the base, so airing the room cannot fix it. A full wash pulls the stored compounds up out of the foundation, and complete drying stops the cycle from restarting.

Is a chain-store synthetic rug worth washing at all?

Sometimes yes, sometimes honestly no, and we tell you which at assessment. A well-made synthetic with years left in it washes up beautifully. A cheap piece nearing the end of its life may not justify the cost, and we would rather say so than take the booking.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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