Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The paddocks filled fast

Rug Cleaning Dakabin,
for the Suburb
That Tripled

Rug washing for Dakabin's new estates and the acreage holdouts around them. The first good rug a household ever bought deserves better than a driveway scrub, and the Yatala bath is exactly that better option.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Batched onto the northern-corridor run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
New suburb, old-school quoting

One straight figure for the first good rug

First-time customers get the same deal as our twenty-year regulars: a proper inspection, a single figure, and work that matches it.

Free pickup and deliveryThe corridor run collects Dakabin on schedule
Inspected and quoted firstThe rug's actual condition sets the actual price
Hand washed, never machine scrubbedYour first good rug bathed properly at Yatala
$20 off every extra rugThe play rug tags along for less
48 hour re-wash guaranteeNot happy inside two days, it washes again
What happens next
  1. 1
    The driver collects the rolled rugFrom the new front porch, rolled and ready
  2. 2
    Inspection and an honest quoteCondition read honestly, figure fixed
  3. 3
    Hand washed at YatalaThe full immersion, worked by hand
  4. 4
    Home again in about 7 daysBack on the hybrid floor, bone dry
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Between the railway and the Bruce

Rug washing for the corridor's fastest riser

From 1,447 people to 5,275 in a decade

Dakabin's numbers tell the story faster than any brochure: 1,447 residents in 2011, 3,540 by 2016, and 5,275 at the 2021 census, as estate stages filled the old paddocks between the railway line and the Bruce Highway. Most homes here are newer than the decade, compact blocks with open-plan living over tile and hybrid flooring, and a scatter of acreage properties surviving from the semi-rural years watches it all from behind older fence lines. New hard floors need softening, so these are young-family rugs: the big piece anchoring the living room, the play rug that absorbs everything thrown at it, and very often the first genuinely good wool rug a household has ever owned. Getting that first good rug washed properly, rather than scrubbed on a driveway, is exactly where we come in. Rental stock is part of the local mix as well, and corridor property managers now book end-of-lease rug washes with steady regularity.

Buy the good rug. A proper wash every couple of years will keep it going for decades.

Young gardens, hot summers, humid nights

New estates run hot. Young gardens offer little shade, dark roofs soak up the corridor sun, and air conditioning dries the air only for the hours it runs. Summer humidity works the night shift regardless, settling into rug pile while the house sleeps and building up quietly across the wet months. A rug never really dries out on its own in that rhythm; it just cycles between damp and slightly less damp, and the stale note in its base grows a little each season. The immersion bath down at Yatala resets the fibre completely, and controlled drying to the backing means the rug goes home carrying none of the moisture the summer put there. The difference lasts because the cause left with the wash water.

The zoo is gone, the run still comes

For 45 years the whole city knew the way to Dakabin, because Alma Park Zoo sat on Alma Road from 1969 until its animals moved north in 2014, and half of Brisbane hand-fed a kangaroo here on a school excursion. These days the traffic flows the other way: our van comes out on the scheduled northern-corridor run, collects rolled rugs from the estate doorsteps alongside Kallangur and North Lakes, and carries them south to Yatala for the full hand wash. Booking is form-first and simple, the pickup window comes through once the day's run is set, and the 48-hour re-wash guarantee removes the risk of trying us for the first time. A suburb full of first-time everything deserves that much.

DakabinKallangurNorth Lakesand the estate stages still going in
Every service a new suburb grows into

Twelve services for first rugs and old hands

Half of Dakabin is starting out and the other half never left. The service list below covers both halves properly.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Dakabin

The full course for corridor-estate rugs: builder's dust and daily grit released from the base, a genuine immersion hand wash at Yatala, unhurried drying to the backing, and a groom before the trip back up the Bruce.

A new suburb generates old-fashioned dirt. Construction dust from the next stage over, young gardens still finding their grass, and open-plan traffic all press into a rug's foundation together, far below vacuum reach. Washing from the base is what restores the piece, and the figure set at inspection never shifts afterwards.

  • Builder's dust washed out
  • Inspected, then priced once
  • Returned inside about a week

Rug Washing Dakabin

The real thing, not a surface pass: full submersion at the Yatala facility, patient hand working through pile and foundation, and rinsing that continues until the water finally comes away clean.

Hybrid floors and tiles make the rug the only soft surface in most new Dakabin rooms, so it absorbs the entire household load alone. The bath releases everything the rug has archived since move-in day, and the drying rooms hold it until every layer is genuinely dry, backing included, before the return trip.

  • The whole archive released
  • Hand worked, never machined
  • Dry through every layer
Most popular

Stain Removal

Housewarming red wine, toddler experiments, the takeaway that missed the coffee table. We identify the mark and the fibre before any treatment gets near the pile.

The first instinct with a new rug is to attack the stain with whatever the supermarket sells, and that instinct causes most of the damage we see. Ours is the opposite approach: test quietly in a hidden corner, match the chemistry to fibre and mark, and give you honest odds on a full lift before anything is agreed.

  • Supermarket damage undone
  • Chemistry matched, not guessed
  • Honest odds before work

Pet Stain and Odour

The new puppy came with the new house, and the training phase got written into the rug. Within hours each accident reached the backing, past every spray on the shelf.

A pet accident never stays on the surface, so neither does our treatment. Submersion carries the mess out of the weave's base, enzymes finish breaking down what soaked in, and a full dry-through starves the damp pocket that Dakabin's summer humidity would otherwise use to bring the smell back. Puppy phases end; our fix makes sure the evidence ends with them.

  • As deep as the accident
  • Enzymes end the chemistry
  • Evidence gone for good

Odour Removal

A room that smells faintly stale despite constant cleaning is usually hosting the problem in the rug's base, where humid months quietly bank their moisture.

Air conditioning dries the air only while it runs, and the rug spends every night collecting what the day left behind. Those banked compounds release on each humid morning and no surface product interrupts the cycle for long. A complete wash dissolves and removes them permanently, and the rug returns smelling of nothing whatsoever.

  • The overnight bank emptied
  • Cycle broken permanently
  • Smells of nothing at all

Rug Spot Cleaning

One incident on an otherwise new rug deserves one contained fix: the dye tested first, the mark lifted by degrees, and the treated spot groomed flat into the surrounding pile.

Small jobs stay small when they are handled with restraint, and restraint is what we sell. If local treatment cannot finish the mark safely, we stop at the limit, show you exactly where things stand, and quote the complete wash plainly so the choice remains entirely in your hands. New-rug owners appreciate that nothing is pushed on them.

  • Restraint as standard
  • Dye checked before work
  • Choices left with you

Rug Steam Cleaning

Hot water extraction for the synthetics that came with the house: hallway runners, the play rug, the piece keeping the tiles warm in the media room. Construction is confirmed before anything runs.

Steam is well suited to machine-made rugs and entirely wrong for delicate ones, so assessment sorts every booking piece by piece before the day begins. When the good wool rug shares a booking with the play rug, each takes its correct route, and we explain the difference rather than leaving it as a line item.

  • For the synthetics fleet
  • Practical and economical
  • Wool takes the other road

Rug Dry Cleaning

The careful route for rugs that fail water testing: uncertain dyes, tired old foundations, or the inherited piece that arrived when the grandparents downsized.

Evidence decides the method and nothing else gets a vote. When immersion would put a piece at genuine risk, we move to low-moisture compound cleaning, worked patiently stage by stage, on the same Yatala floor that runs every bath. Older pieces moving into new houses land here often, and they are treated with respect.

  • Evidence holds the vote
  • Measured, gentle sections
  • Old pieces respected

Water Damage Restoration

A summer cell over the corridor, a failed washing machine hose, a garage that flooded during the landscaping phase. A soaked rug starts losing options within days.

Recovery runs on sequence: controlled drying before mould can establish itself, a proper wash once the rug is stable, and an honest report on anything the water took permanently. Book the moment it happens, describe what soaked it, and the rug receives its verdict at Yatala before any money is committed to the work.

  • Options preserved fast
  • Dry first, wash second
  • Verdict before spend

Mould Rug Cleaning

A rug stored in the garage between houses, or through one wet season, can come out wearing grey bloom. The visible growth is the notice, not the whole problem.

The working colony lives down in the foundation where wiping never reaches, feeding on what the rug holds. One antimicrobial bath removes the growth, the spores and the food source together, and drying the rug fully through takes away the damp conditions that let the colony take hold in the first place. The rug comes back clean, and the storage advice comes free.

  • Notice and cause together
  • One antimicrobial pass
  • Conditions corrected after

Rug Moth Treatment

The spare rug rolled up since the move is precisely where moth grubs settle in. They feed unseen for months and leave bald patches as the reveal.

A single treated wash handles every life stage in the one pass, eggs, larvae, adults and the residue they leave, all rinsed out together. Practical storage tips travel home with the rug, because in a suburb where half the households have just moved, rolled rugs in garages are a standing local risk.

  • All stages, one pass
  • Residue rinsed clear
  • Moving-day advice included

Stain Protection

An invisible finish applied after the wash that slows the next accident right down, holding liquid beaded above the pile while someone goes for the towel.

For a household's first quality rug, protection is the cheapest peace of mind available. The finish changes nothing about colour or feel underfoot, and it converts most future spills from permanent marks into thirty-second cleanups. Applied while the rug is already at the facility, it adds no extra time to the week.

  • Peace of mind, applied
  • Colour and feel unchanged
  • Spills become cleanups

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Boundary Road on, Computer Road off

Our Brisbane office, and the bath down the Bruce

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street is where the enquiries land. The rugs themselves only ever travel to Yatala.

A Dakabin rug's commute

Collected in Dakabin, washed at YatalaRolled at the estate doorstep, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Down the Bruce, over the GatewayBoundary Road to the highway, the Gateway Motorway across the river, then the M1 south to the Yatala exit, about 70 kilometres.

Dakabin shares its scheduled day with Kallangur, North Lakes and the corridor estates. Pickup and delivery ride that run free, and your window is confirmed once the day's schedule is locked in.

Zoo, name, schools

Three stories from before the estates

The suburb that tripled had a full life before the surveyors arrived.

The Alma Park Zoo story

For 45 years, every Brisbane school bus knew the way to Dakabin.

Generations of families made the trip out to Dakabin for the zoo. Now our driver makes it the other way, collecting rolled rugs from the estates and returning them hand washed from Yatala.

The Dakabin name story

A Yugarabul word for the grass tree, kept alive by a railway station.

A name that honest deserves a service to match it. Ours is plain: assessment first, a real hand wash at our own Yatala facility, with the 48-hour re-wash guarantee sitting behind the result.

The summer Dakabin got two schools

In early 1978, two secondary campuses opened here five weeks apart.

Half of Dakabin is starting out: first home, first kids, first good rug. Our advice is consistent: buy the good rug, and let a proper wash every couple of years keep it in service for decades.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Dakabin

Rated 4.8 from 8 customersaround Dakabin, collected directly from our customers after every clean.

on 06 Jun 2026
Rolled rug refreshed in Dakabin
The Oriental rug had been in the garage and needed a proper refresh. They collected it from Dakabin and cleaned it before we put it in the new room. The refresh made it feel part of the house rather than something from storage. It made the Dakabin pickup feel worthwhile.
Joel Gordon
from Dakabin
on 11 Dec 2021
A fresh Turkish rug after the pet accident in Dakabin
The Turkish rug gets a lot of use in our hallway. The pet stains were the main worry, and they flushed the smell out instead of just masking it. I would use them again without overthinking it. The Dakabin pickup was handled well.
Molly Hopkins
from Dakabin
on 25 Sep 2021
Colours look clearer again in Dakabin
I was hoping the woven rug still had a decent result left in it. The old stains are much softer now, and the colours look cleaner in daylight. I liked that the result looked clean without being overdone. The Dakabin pickup was handled well.
Gemma Jones
from Dakabin
on 09 Jun 2025
End of lease clean helped in Dakabin
The woven rug had red dirt, and I did not want it raised at inspection. It was a practical result at a stressful time. For our household, that was exactly what the rug needed.
Nicole Martin
from Dakabin
on 09 Oct 2020
Easy pickup for our shag rug in Dakabin
The shaggy rug had become one of those jobs I kept avoiding in the lounge. The pickup from Dakabin was straightforward, and the whole process was easy.
Rosie
from Dakabin
on 02 Dec 2021
Easy pickup for our wool rug in Dakabin
The wool rug had become one of those jobs I kept avoiding in the nursery. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple. The Dakabin pickup was handled well.
Daniella Owen
from Dakabin
on 27 Dec 2021
Easy pickup for our sheepskin rug in Dakabin
We had put this off for ages, mostly because the sheepskin rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the entry.
Patrick McKenzie
from Dakabin
on 05 Jun 2023
No more room odour in Dakabin
We booked because the one sharp odour patch on the machine-made rug was too strong for home cleaning. The backing was checked properly, which mattered because the smell was not just on the surface. The odour has improved enough that we are comfortable using it again. It is not perfect, but it is a fair result for an older rug.
Fatima Spencer
from Dakabin
All customers

New streets weigh in, old customers agree

Dakabin cards hold the first spots. The running total under them spans everywhere we wash.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The corridor in order

Dakabin's neighbours on the northern run

One scheduled day works its way through these suburbs.

Good to know

Dakabin questions from the new streets

Our brand-new rug already looks dull. How is that possible?

Construction dust. Estates still building shed a fine dust that keeps settling through pile to the foundation, far past where vacuums operate. It is invisible until it isn't. An immersion wash floats the whole load out, and the rug's original colour comes back with it.

Puppy urine went through the rug during toilet training. Is it ruined?

No, but it needs depth, not sprays. The residue sits in the backing, so the bath flushes that layer, enzymes dismantle what remains where it settled, and complete drying removes the humidity trigger. The training phase ends and the rug carries no record of it.

Does the run that covers Kallangur and North Lakes include Dakabin too?

Yes, one corridor day covers them all. Neighbours and relatives often line their bookings up, and $20 off lands on each booked rug past the first, which rewards the coordination.

We only own one rug. Is a professional wash still worth it?

If it is the rug doing all the work in an open-plan room, especially so. One hard-working piece degrades faster than a houseful of lightly-used ones. The assessment is honest either way: if the rug does not justify the cost, we say so and that is the end of it.

How does booking work if we are never home during the day?

Roll the rug and leave it where the driver will find it, note the spot on the booking form, and the pickup happens without you. Returns work the same way in reverse. Most of the corridor books us exactly like this.

The housewarming is booked. Can the rug be back in time?

Tell us the date. The 48-hour express exists for fixed occasions, at additional cost. Standard timing is about a week door to door, and either version ends with the rug fully dry and groomed for its debut.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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