Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Rural-residential country southwest of Buderim

Rug Washing Ilkley,
a District That Changes
Slowly

Fruit farms for a century, rural-residential ever since, and a population that eased down while its neighbours grew. The rugs here are usually old and well kept, which is our favourite kind of job.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the plateau-edge run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Quoted after inspection

A steady figure for long-kept rugs

No phone estimate that shifts once we see it. The rug is inspected, size, fibre and condition set the number, and that number is on the invoice with both of the driver's trips already inside it.

Free pickup and deliveryTo the house, on the plateau-edge run day
Inspected before quotingSize, fibre and condition, read on site
Hand washed at YatalaImmersed by hand, unhurried, never machine-run
$20 off every extra rugDo the whole house in one collection
free re-wash guaranteeSomething not right within 48 hours of delivery and we wash it a second time free
What happens next
  1. 1
    Rolled and collected at the doorThe driver comes onto the block
  2. 2
    Read, then quoted onceSize, fibre and condition, nothing else
  3. 3
    Hand bathed at YatalaImmersed whole, rinsed until the water clears
  4. 4
    Back in about 7 daysDried through in a controlled room, then groomed
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
812 people, 16.5 square kilometres

Rug cleaning Ilkley, on the plateau's southern edge

A district that grew quieter while its neighbours grew

Ilkley covers 16.5 square kilometres 11.4 kilometres southwest of Buderim, 15.4 kilometres south of Nambour and 22 kilometres northwest of Caloundra, with Palmwoods, Chevallum, Tanawha, Eudlo, Mooloolah Valley and Glenview around it. The population was 827 at the 2016 census and 812 in 2021, a slight decline in a five-year window when both Eudlo and Glenview next door added residents. That is a genuine, sourced fact rather than a euphemism, and it fits the district's history. Ilkley has always changed by degrees, holding its rural-residential and horticultural character while newer estates went up on the other side of its boundaries. Nothing about that is a failure, and it is not written here as one. It is simply what the numbers say, and a district that stays the same size tends to keep the same rugs in the same rooms for a very long time.

Quiet, settled districts are where the best-kept wool turns up. Those rugs deserve time rather than turnaround.

A Yorkshire preacher's choice, and a school that ran to 1964

The district was established around 1890 and named after Ilkley in Yorkshire, the home town of a local preacher named Joseph Kitson. A named individual choosing a specific place name for personal reasons is a more particular piece of settlement history than most small localities can offer, and it has held for well over a century. Ilkley State School operated from 1901 until it closed on 31 December 1964 because attendance had fallen too low, and there has been no school in the locality since, with families using Eudlo, Chevallum or Chancellor State College instead. The land itself moved from a nineteenth century fruit-growing economy to today's rural-residential housing with grazing and horticulture still worked on the edges. That change took the better part of a century and nobody would have been able to name the year it happened.

Foothill cloud, and a slow kind of damp

Bordering Eudlo and Mooloolah Valley on the range's foothills, Ilkley catches the same cooler mornings and low cloud its hinterland-adjacent neighbours get, and the damp settles under horticulture blocks and rural-residential lawns without much distinction. It is not dramatic weather and it does not need to be. What it does is keep moisture at the base of a wool pile for long stretches, which flattens the fibre, encourages growth and gives odour something to hold on to, all of it happening slowly enough that nobody catches it starting. One immersion bath draws out the accumulated soil and the moisture with it. Drying is then completed flat and under control at Yatala, which a district where nothing dries quickly will never manage on its own.

IlkleyEudloPalmwoodsGlenviewand the horticulture blocks toward Chevallum
Twelve services across 4554

Twelve services, for rugs that have been here a long time

A district that has changed by degrees rather than by decisions tends to keep things. Most of what we collect here has been on the same floor for years.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Ilkley

Sixteen and a half square kilometres 11.4 kilometres southwest of Buderim, once fruit-growing country and rural-residential for decades now.

Soil does not arrive in a rug all at once, it accumulates. Season after season, foot traffic drives fine material past the tips of the fibre and packs it into the base, and the rug dulls so gradually that nobody registers it happening. A full bath reverses years of that in one process, and the colour that comes back is usually the part people comment on afterwards.

  • It accumulates, season by season
  • Packed into the base
  • Years reversed in one bath

Rug Washing Ilkley

Hand immersion for a district where the rugs are frequently older than the houses they are currently sitting in.

A rug that has been down for fifteen years is a different proposition from one bought last spring. The wear is in a pattern, the foundation has aged, and the dye has had a long time to either prove itself or not. We check all three before it is wet, and the wash is built from what we find rather than from what the rest of the load is getting.

  • Older than the houses
  • Wear falls in a pattern
  • Built from what we find
Most popular

Stain Removal

Marks that have been present for years behave differently from ones that happened last week, and this district has plenty of the former.

Time bonds a mark to the fibre, so an old one is a harder and slower job with a less certain ending. That is worth knowing before anyone starts. We swab for fibre and dye stability, choose a product on that evidence, and treat the affected area only. Then we describe the outcome accurately, including when the accurate answer is that it has improved rather than gone.

  • Time bonds it to the fibre
  • Evidence, then product
  • Improved is a real answer

Pet Stain and Odour

An animal that has lived in a house for a decade leaves a decade's worth of it in the rug, and urine reaches the backing every time.

It builds up in layers rather than arriving in one incident, which is exactly why surface treatments never finish the job. The urine is in the foundation and it has been accumulating there. A full bath moves water through the whole rug to reach it, an enzyme stage removes what the odour has been feeding on, and controlled drying prevents the humidity here from restarting anything.

  • Layers, not one incident
  • The foundation is where it is
  • Nothing left to restart

Odour Removal

Smells that develop over years are the hardest to place, because there was never a day when the room suddenly changed.

Gradual odour is residue that has been accumulating at the base of a pile through many seasons of damp, and it is well established by the time anyone mentions it. Airing the room does nothing for it. Submerging the piece breaks down whatever the smell has attached itself to, and the water takes it out of the rug entirely. We apply nothing scented at the end, because that would only add another layer.

  • There was never one day
  • Well established by then
  • No extra layer added

Rug Spot Cleaning

On a rug that has held the same position for years, the honest question is whether one mark justifies moving it at all.

Frequently it does not. We test the fibre in the room, work the mark on its own and groom the pile back so the treated section does not read as a patch across the floor. Where the mark is only going to move in a full bath, we say that plainly rather than doing part of a job and letting a slow district's patience run out.

  • Frequently it does not
  • Groomed so it is not a patch
  • Said plainly either way

Rug Steam Cleaning

The mat by the door gets replaced every few years, which makes it the newest and hardest-working thing in most houses here.

Those pieces are machine woven, which is the construction extraction was invented for. Heat and water pass straight through it, the traffic soil comes away, and the mat is back in position by the afternoon. On a hand knotted rug it would be the wrong process, so we do not use it there. Construction decides the method, and you are told which category the piece falls into.

  • The newest thing in the house
  • Back down within hours
  • Wrong process for knotted wool

Rug Dry Cleaning

Sixty years without a local school, a century of fruit-growing before that, and rugs in some houses that go back nearly as far.

Pieces of that age can carry dye that was never securely fixed and a foundation that has become brittle, and both would show up badly in water. A corner swab establishes which pieces those are before any decision is made. Compound cleaning then works across the surface in sections, taking soil out with very little moisture, which is the responsible route on an aged weave.

  • Rugs going back nearly as far
  • A corner swab establishes it
  • Very little moisture used

Water Damage Restoration

Water damage is the one thing in this district that does not happen slowly, and that reversal catches people out.

Everything else here takes years and this takes hours, which is why the phone call needs to come the same day rather than at the weekend. Tell us what the water was, because clean supply, grey waste and ground water each need a different opening move. Stabilising comes first, drying second and judgement last, and you hear whether the piece is worth restoring before any invoice exists.

  • Hours, not years
  • Same day, not the weekend
  • The verdict comes first

Mould Rug Cleaning

Damp works on a stored rug over a whole season here, not over a weekend, and by then the damage is done.

Bordering Eudlo and Mooloolah Valley on the foothills, this district gets the cooler mornings and cloud its hinterland neighbours get, and a rug rolled away through that is the case we see. Treated water lifts the growth and the residue underneath together, the rinse removes both, and the controlled room takes out the moisture that allowed it. Early cases finish clean and we say when one has not.

  • A season, not a weekend
  • Growth and residue together
  • We say when it has not

Rug Moth Treatment

Moth damage is the slowest problem of the lot, and a district full of quiet, settled houses is where it does best.

Months pass with nothing visible. The larvae feed inside a rolled rug or under a bed, and the first sign is usually a thin patch that has been developing since well before anyone noticed. One treated bath ends every stage of the cycle, the rinse takes out the casings and dust hiding the extent, and the loss becomes measurable. Storage advice comes back with the rug.

  • Months with nothing visible
  • Every stage in one bath
  • The loss becomes measurable

Stain Protection

On a rug you intend to keep for another twenty years, the optional finish is worth a minute's conversation at collection.

It does not stop a spill and nobody should tell you it does. It holds liquid on the surface for longer before the fibre begins drawing it in, and over a long ownership that margin accumulates into fewer permanent marks. The wool is unchanged in handle, sheen and colour. Where a piece will not benefit, we say so at the time.

  • It does not stop a spill
  • The margin accumulates
  • Said at the time

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Where the business sits

Our Sunshine Coast office, and the wash floor it points to

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

A service-area listing means there is no public counter to call into on the Coast. The driver comes to the block, and the washing itself is done at Yatala.

What happens once the rug leaves

Off the plateau edge, into the bathWhat we collect here goes into a slow, thorough hand immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
An hour and a half in each directionOut to the highway past Mooloolah Valley and south to the motorway, about 120 to 125 kilometres.

We carry the distance and it never appears on your figure. Ilkley is collected on the plateau-edge day with Eudlo and Palmwoods, and the collection window follows the run day.

Three Ilkley facts

A preacher's home town, a closed school and a quiet census

Three sourced facts about a district that has never been in a hurry.

A Yorkshire preacher's own choice of name

Ilkley was established around 1890 and named after Ilkley in Yorkshire, England, the home town of a local preacher named Joseph Kitson.

A name chosen this deliberately, for reasons that mattered to one person, deserves the same considered attention we give a rug rather than a generic treatment off a list.

From fruit farms to rural residential

Ilkley State School operated from 1901 until it closed on 31 December 1964 because of low attendance, and the district's land use has shifted from a nineteenth century fruit-growing economy to rural-residential housing with grazing and horticulture on the edges.

A district that changes slowly and honestly, rather than chasing growth, is exactly the sort of community whose rugs deserve unhurried handling.

Quieter while the neighbours grew

The population eased from 827 to 812 people between the 2016 and 2021 census, while neighbouring Eudlo and Glenview both grew.

Settled communities like this one are where the oldest and best-kept wool rugs turn up, and they get the same full immersion wash as anywhere busier on the run.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Ilkley

Rated 5.0 ★ from 8 customersaround Ilkley, collected directly from our customers after every clean.

on 27 Nov 2022
Easy pickup for our Oriental rug in Ilkley
The free door-to-door pickup made a bigger difference than I expected in Ilkley. Premier collected our Oriental rug, kept the quote clear and brought it back more even.
Kelsey Davis
from Ilkley
on 22 Apr 2025
Pet accident sorted on our synthetic rug in Ilkley
I did not want to risk a home clean on the synthetic rug. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It came back ready to put straight down. The Ilkley pickup was handled well.
Daniella Brown
from Ilkley
on 26 Jul 2021
Ground-in dirt reduced in Ilkley
We booked because the flatweave rug looked dull from garden dirt. The entry end no longer looks darker than the rest of the rug. It came back feeling clean, not damp or sticky.
Andrew Porter
from Ilkley
on 18 May 2024
Beach grit removed in Ilkley
Beach traffic had left gritty feel through the flatweave rug. They collected it from Ilkley, which saved us shaking it out again. It looks brighter and feels much nicer to walk on.
Piper Burke
from Ilkley
on 01 Apr 2026
Easy pickup for our shag rug in Ilkley
I wanted a simple, clean result for the shaggy rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Ilkley pickup was handled well.
Toby Brown
from Ilkley
on 13 Sep 2022
Old stains are much less obvious in Ilkley
Sending the cotton rug away from Ilkley felt easier than trying to clean it myself. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. The Ilkley pickup was handled well.
Jordan Davis
from Ilkley
on 25 Mar 2022
Easy pickup for our wool rug in Ilkley
I wanted the wool rug fresh again before putting the office back together. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. I would use them again without overthinking it.
Simone Byrne
from Ilkley
on 22 Feb 2026
Cleaner after garden traffic in Ilkley
Our cotton rug had picked up red dirt at the doorway from shoes and the garden. The pickup service was handy because the rug was too bulky for my car. The rug feels clean enough to bring back into the main room. I noticed the difference most once the rug was back under normal daylight. The job felt too easy to keep postponing once pickup was offered.
Jessica Smith
from Ilkley
All customers

This corner first, then the whole Coast

The cards above came from Ilkley and the plateau edge around it. The wider figure spans the whole of the run.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The plateau edge

Collected alongside Ilkley

These neighbours share the same run day.

Good to know

Ilkley questions, answered plainly

Which day do you reach Ilkley?

The plateau-edge day, alongside Eudlo, Palmwoods and Glenview. Because Ilkley borders three of those directly, it is one of the more straightforward stops on that leg. Pickup and delivery are included, the driver comes onto the block, and the window is confirmed once the day is set.

This rug has been down since the nineties. Is it worth washing at that age?

Usually yes, and often it is exactly the piece most worth doing. What matters is not the age but the foundation, and we check that before anything gets wet. If the structure has gone we will tell you rather than washing it and handing back something that has come apart.

How is the figure worked out?

By looking at the rug. Size, fibre and the condition it is in on the day produce a number while we are standing over it, with the collection and the return already counted. That number holds. Where the work would cost more than the piece is worth, we say so on the spot.

The dog urinated on the rug over a long period. Is that recoverable?

Often it is, and what decides it is the state of the backing rather than the look of the pile. The urine has dried down there in layers, which is exactly why surface treatments keep failing. Full immersion reaches that layer, an enzyme stage removes the source, and if repeat wetting has moved the dye we describe it at the assessment.

Do you also collect from Eudlo, Glenview and Chevallum?

Yes, and from Palmwoods, Tanawha and Mooloolah Valley on the same leg. Neighbours sending rugs on one day is worth arranging here given the block sizes, and each rug after the first is $20 off.

How long will it be away?

Roughly a week. Where the timing is not negotiable, ask about the 48 hour express service, which costs extra. Whichever route you take, the drying is finished in the controlled room, and on foothill ground that is the step that decides how the rug behaves once it is home.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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