Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Grown out of two heritage estates, 4350

Rug Cleaning Harlaxton,
Where the Big Houses Changed
Jobs

Five square kilometres four kilometres north of the city, grown from a nineteenth century estate into close suburban streets. Rugs are rolled at the door and hand bathed at our Yatala facility.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the scheduled Toowoomba run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Looked at, then quoted

One figure for a suburb of second-hand grandeur

We price a rug with it open in front of us and not before. One number for the job, arrived at from the piece itself, and it does not shift once work starts.

Free pickup and deliveryCollected at the door on the run day
Never quoted from a photoFibre, foundation and colour checked
Hand washed at YatalaFull immersion, IICRC certified
$20 off every extra rugSeveral rooms on the one pickup
free re-wash guaranteeAnything you are unhappy with when the rug returns, raise it inside 48 hours of delivery and the entire wash is repeated free
What happens next
  1. 1
    Rolled and collectedFrom a hallway, porch or garage
  2. 2
    Quoted from the rugOne number, once it is open
  3. 3
    Hand bathed at YatalaSubmerged, then rinsed clean
  4. 4
    Returned in about 7 daysDried flat, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
2,824 residents, up from 2,547 in 2016

Rug washing Harlaxton, on ground that was once two estates

An explorer's house, then a governor's

Harlaxton House was built in the 1870s in stone for Francis Thomas Gregory, the explorer and politician, and probably takes its name from Harlaxton Manor near the Gregory family's English home in Nottinghamshire. The suburb then took its name from the house. What happened next is the part that says most about the place. Lord Lamington, Queensland's eighth Governor from 1896 to 1901, rented it, and had a railway stop built at Harlaxton for himself and his guests. Local tradition holds that the lamington cake may have been invented at the house during that tenancy, which is a story worth repeating with the qualification attached rather than without it. The house went onto the Queensland Heritage Register on 21 October 1992.

Every important building in this suburb has had at least three jobs. A rug that gets washed properly rather than replaced is the same idea on a smaller scale.

A manor, a college and a wartime hospital

Tyson Manor was built in stone and brick in stages between about 1880 and 1905, and took its name in 1902 when it passed to Tyson Donnelly, who named it for his pastoral relative, the millionaire grazier known as Jimmy Tyson. Part of the property was later given over as public parkland. The remainder became Downlands College in 1931, and from 1942 to 1943 the college served as the 117th General Hospital, Australian Army Medical Corps. Today the manor holds meeting rooms and a residence for the college's religious community, and it was heritage listed on 21 August 1992. That is four distinct working lives for one building inside a century, which is a fair description of the suburb around it as well: rural estate, then subdivision, then close residential streets, with the original structures still standing through all of it.

What a northern suburb does to wool

Harlaxton sits at the city's own elevation, which means genuinely cold mornings, heaters and fireplaces working from autumn through to spring, and houses that stay shut for months. Wood smoke is fine enough to settle right down into a pile rather than sitting on the surface of it, and by the end of a winter a rug in a heated room has taken up a season's worth without looking obviously dirty. The same closed, undisturbed rooms are where moths get their opportunity, particularly under furniture in the older houses that came with the subdivided estates. Both problems answer to the same thing, which is a full immersion wash with the moth treatment carried in the water, followed by a proper flat dry in a room where we control the conditions instead of hoping for a clear week. Rugs from this suburb come to us most often in September and October, once the heaters have been switched off and the furniture starts moving again.

HarlaxtonNorth ToowoombaRockvilleMount Kynochand the streets running back toward Newtown
All twelve services, 4350

Twelve services, for a suburb built on two old estates

Established homes on ground that was once a governor's retreat and a grazier's manor, with the everyday floors of a working northern suburb over the top.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Harlaxton

Five square kilometres four kilometres north of the city, converted from one nineteenth century rural estate into close residential streets.

The rugs here span a wide range, from pieces that came out of the old houses to ordinary floor coverings bought last year, and the two want different handling. So the first thing we do is establish which one is in front of us. After that the piece goes under water as a whole, is rinsed until the outflow is clean, and finishes flat in a drying room we regulate.

  • A wide range, in one suburb
  • Establish which one it is
  • Rinsed until the outflow is clean

Rug Washing Harlaxton

Full hand immersion for the wool and knotted pieces that turn up in the older homes on this side of the city.

Water is what a wool rug was designed for, and no dry method reaches the base of a pile the way a bath does. The rug is submerged whole, worked by hand at the pace the fibre allows, and rinsed for as long as anything keeps coming out of it. That is slower than the alternatives and it is the reason the result lasts.

  • What the fibre was designed for
  • Worked at the pace it allows
  • Slower, and it lasts
Most popular

Stain Removal

A knocked glass, a tracked-in mark from a wet driveway, and the sort of dark patch nobody in the house will admit to.

What we can do about a mark depends almost entirely on what it is and how long it has been there, so identification comes before anything is applied. Then we test what the wool and the dye beside it will take, and treat inside those limits. You get an honest report at the end, including the marks that are now permanent.

  • What it is, and how long
  • Treated inside the limits
  • Honest about the permanent ones

Pet Stain and Odour

An indoor dog with a favourite patch of floor, or a cat that has chosen a corner and stuck with the decision.

Repeated urine ends up in the foundation rather than the pile, and that is the part of a rug that no spray, powder or hire machine has ever been able to reach. Full submersion is the only thing that empties that layer, the enzyme stage after it destroys the odour compounds themselves, and the controlled dry keeps the whole problem from returning.

  • In the foundation, not the pile
  • Nothing on the surface reaches it
  • Carried out, then broken down

Odour Removal

A wood heater running for four months of the year, and the flat, shut-in smell a room takes on by the end of winter.

Odour is material that has lodged in the fibre, which is why time and fresh air never quite finish the job. Immersion breaks the bond and the rinse water takes the material out of the rug entirely rather than moving it around. Nothing perfumed is applied afterwards, since that adds a second smell instead of removing the first.

  • Material, lodged in fibre
  • Taken out, not moved around
  • No second smell added

Rug Spot Cleaning

One recent mark on a sound rug can often be sorted out at the house rather than in the van.

The real risk on a small job is overworking it. Push at a patch of wool and it loses the direction it was made to sit in, while the mark spreads outward under the pressure. What is left is a lighter ring, visible in every light. We test first, keep the pressure right down, lay the pile back where it belongs, and say outright if only a bath will finish it.

  • Overworking is the real risk
  • It loses the direction it sits in
  • Honest when only a bath will do

Rug Steam Cleaning

Hot water extraction earns its place on hallway runners, door mats and machine-made rugs in the busy parts of the house.

Those goods are made for the process and go back down within hours, which is exactly what most households want from them. On hand knotted wool the same method causes damage that builds up over several cleans, quietly, until it shows. We identify the construction first and explain which method the rug is getting, and why, before anything begins.

  • Back down within hours
  • Damage that builds up quietly
  • The method explained first

Rug Dry Cleaning

Low moisture handling for antique pieces with unstable colour, and for foundations that have grown dry and fragile over a century.

Old cotton and old dye both change with age, and neither of them tells you so from the surface. We test on the back, out of sight, and get an answer in seconds about whether water is safe. Where it is not, compound work in sections is the responsible route, because colour that has run into its neighbour cannot be put back.

  • Age changes both, invisibly
  • Tested on the back, out of sight
  • Run colour cannot be put back

Water Damage Restoration

A pipe that split in a cold snap, an overflowing gutter in a summer storm, or a leak found only after a weekend away.

How fast you act matters far more than how much water there was. Wool holds moisture and the backing holds it longer, so damage that starts invisibly can be well advanced within a couple of days. Call and tell us exactly what the water was. Drying and stabilising happen first, an assessment follows, and no charge attaches to the assessment.

  • How fast beats how much
  • Well advanced within days
  • No charge on the assessment

Mould Rug Cleaning

A rug stored rolled in a shed for a season, or one lying in a cold back room that stays shut from May to September.

Cold rooms are not dry rooms, and that is the misunderstanding behind most of the growth we see up here. Still air plus trapped moisture plus a few undisturbed months is all it takes. The bath is dosed so the growth releases with the layer holding it, the rinse takes both away, and the dry removes the moisture that started it.

  • Cold rooms are not dry rooms
  • Still air and a few months
  • The moisture goes with it

Rug Moth Treatment

Wool goes where nothing gets moved, and older houses are full of furniture that has stood in one position for twenty years.

It is nearly always discovered late, because the feeding happens under a bed or a chest that nobody has reason to shift. The treatment travels in the wash water itself, which deals with every stage of the life cycle in a single pass instead of chasing what is visible. The true extent only becomes measurable once the loose fibre has rinsed clear.

  • Discovered late, every time
  • A single pass, in the water
  • Extent clear only after rinsing

Stain Protection

The last stage, if you want it, is a clear finish over the wool. It suits lighter pieces in rooms where drinks get carried about.

It gives you a window, not a shield. Liquid rests up on the wool a fraction longer before it works down to the knots, which is often long enough to get a cloth to it. That is everything the treatment does and we do not sell it as more. Feel, sheen and colour all stay exactly as they were.

  • A window, not a shield
  • Long enough to get a cloth to it
  • Feel and sheen stay as they were

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The area we cover, and the floor we wash on

Harlaxton, and where the rug actually goes

Directions from Harlaxton to our Yatala facility

The Warrego Highway off the range, then the Toowoomba Bypass and Logan MotorwayAbout 133 to 137 km from this suburb · Roughly 103 to 108 minutes
Premier Rug CleaningUnit 9/38 Computer Rd, Yatala QLD 4207
Get directions in Google Maps

No office of ours stands anywhere in Toowoomba. Harlaxton rugs are collected rolled from the door, washed by hand at the Yatala facility and delivered back, with the pickup window confirmed once the day's route is locked in.

Three Harlaxton stories

A governor's rented house, a grazier's manor and a school of 120 years

Two heritage estates that became one ordinary residential suburb.

Harlaxton House, and a private railway stop

A stone residence built in the 1870s for the explorer and politician Francis Thomas Gregory, probably named for Harlaxton Manor near the family's home in Nottinghamshire, and the source of this suburb's name.

A suburb named for a house rather than a landform tells you the old estates set the street pattern, and old street patterns are where the good rugs still are.

Tyson Manor, on its fourth working life

A stone and brick residence built in stages from about 1880 to 1905, renamed in 1902 when it passed to Tyson Donnelly in honour of his relative, the millionaire grazier known as Jimmy Tyson.

A building kept in service through four different uses is the same argument we make about a good rug: adapt and maintain it rather than replace it.

Schools on both sides of the suburb

Harlaxton State School opened on 2 September 1901 and enrols around 130 students, while Downlands College, established 1 March 1931, now runs around 770 across primary and secondary years.

Steady suburbs suit a scheduled run. Harlaxton households know when the van is in the area, and several rugs from one street often travel together.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Harlaxton

Rated 5.0 ★ from 8 customersaround Harlaxton, collected directly from our customers after every clean.

on 20 May 2021
Good advice on moth damage in Harlaxton
I wanted an honest answer on whether the Turkish rug was worth cleaning. I noticed signs of moths on our Turkish rug and wanted it checked before it spread. The worn areas are still there, but the rug feels cared for.
Megan Bryant
from Harlaxton
on 15 Jul 2024
A fresh designer rug after the pet accident in Harlaxton
Our dog had one accident on the designer rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Harlaxton pickup was handled well.
Willow Singh
from Harlaxton
on 16 Mar 2021
Easy pickup for our wool rug in Harlaxton
I finally booked the wool rug from Harlaxton after putting it off. After the full wash it felt more even underfoot and no longer had that old-room smell. The Harlaxton pickup was handled well.
Sienna Tran
from Harlaxton
on 21 Aug 2023
Helpful moth advice in Harlaxton
We found wool fibres coming loose while moving the Turkish rug. They were honest about the worn areas rather than pretending the fibres would grow back. The rug feels cleaner and we know what to keep an eye on now. The result made it feel part of the room again.
Jamie Mills
from Harlaxton
on 25 May 2024
The return was easy to organise in Harlaxton
I wanted a cleaner result without the rug feeling overworked for our bedroom. The pickup from Harlaxton was straightforward, and the whole process was easy.
Lara Simpson
from Harlaxton
on 16 Sep 2022
Honest stain advice in Harlaxton
Every time I vacuumed, the tea stain still seemed to be there. It has not vanished completely, but it blends in far better.
Jules Black
from Harlaxton
on 27 Jun 2024
Colours look clearer again in Harlaxton
The mark on the hallway runner was the first thing I saw every day. The old stains are much softer now, and the colours look cleaner in daylight. The communication made the whole thing feel simple. The Harlaxton pickup was handled well.
Hannah Porter
from Harlaxton
on 21 Jun 2026
Easy pickup for our sheepskin rug in Harlaxton
The free door-to-door pickup made a bigger difference than I expected in Harlaxton. Premier collected our sheepskin rug, kept the quote clear and brought it back more even.
Emily Morris
from Harlaxton
All customers

Harlaxton cards first, then the whole service area

The cards above were left at Harlaxton addresses. The larger figure counts every suburb our vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The northern loop

Loaded on the same northern day as Harlaxton

The northern half of the city is worked as one loop.

Good to know

Harlaxton questions, straight answers

Our house is one of the older ones and the rug may be as old. Where do we start?

Start by letting us see it. Age on its own does not decide anything; foundation strength and dye stability do, and both are readable once the rug is opened out under decent light. If it is sound, a proper bath will do more for it than anything else available. If it is fragile, we will say so and explain what we would do instead.

How is the price worked out?

From three things: the size of the piece, how it was made and the condition it is in now. The drive down the range and back is already accounted for, so there is no Toowoomba surcharge in the number. We quote after inspection and the figure holds.

The wood heater runs all winter. Should we be washing more often?

In a room with a heater, yes, a wash every couple of years is sensible. Smoke particulate is fine enough to sink into the base of the pile, where it dulls the colour steadily without ever looking like dirt. Most people are surprised by how much brighter a rug comes back once that has been rinsed out.

There is a spot where the dog has urinated repeatedly. Can that be dealt with?

It comes down to one question, and it is not the one owners usually ask. The pile is never the issue. Urine goes straight through it and gathers in the foundation, so what matters is whether the piece can safely be immersed. If it can, the bath empties that layer and an enzyme stage finishes off the odour. If a colour has already been harmed, you hear that from us first.

Do you pick up from North Toowoomba, Rockville and Mount Kynoch too?

North Toowoomba, Rockville and Mount Kynoch sit on the northern loop with this suburb, and Cranley and Newtown are on it as well. Neighbours often time their collections together, which is worth doing, because $20 comes off each rug after the first.

What is the turnaround?

Usually about 7 days from pickup to delivery. Where a date is tight, express handling inside 48 hours can be arranged for an extra charge. Toowoomba is collected on a fixed day, so name the deadline on your first call and the pickup gets built around it.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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