Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Brisbane's deliberate green gap

Rug Cleaning Burbank,
for Homes Inside
the Trees

Rug washing for thirty square kilometres of bushland holding barely a thousand people. Burbank's oversized homestead rugs collect the forest's dust all year, and the Yatala immersion bath hands the colour back.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Every long driveway is on the run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Measured like the blocks are

A firm figure for the forest's biggest rooms

A suburb planned around space and patience gets a quote built the same way: one unhurried inspection, one number, no revisions.

Free pickup and deliveryGravel drives and gates are standard terrain
Inspected and quoted firstEach oversized piece read on its own merits
Hand washed, never machine scrubbedHomestead wool immersed whole at Yatala
$20 off every extra rugMulti-room households save on every piece after one
free re-wash guaranteeRaise it within two days and it washes again
What happens next
  1. 1
    The driver collects the rolled rugAt the house end of the longest drive
  2. 2
    Inspection and an honest quoteSurveyed properly, priced permanently
  3. 3
    Hand washed at YatalaImmersed fully, whatever the size
  4. 4
    Home again in about 7 daysBack through the trees, dry throughout
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Thirty square kilometres, a thousand people

Rug washing where Brisbane keeps its forest

Houses spaced through thirty square kilometres

Burbank is Brisbane's deliberate green gap: 30.3 square kilometres of bushland and acreage holding just 1,051 residents at the 2021 census, with council planning that keeps blocks large and density low on purpose. The suburb reads as houses spaced through forest, architect-built and ranch-style homes on hectare-plus blocks, horse properties, pools, sheds and long gravel drives, with Tingalpa Creek drawing the eastern boundary. Interiors run big, open living areas over tile and timber, and the rugs match the architecture: oversized wool pieces, quality hall runners, and good rugs in several rooms at once. Bush blocks add dust, pollen and the occasional uninvited mouse to every one of those rugs' working lives. Wildlife adds its own footnotes, possums on the verandah and the occasional mouse indoors, and the rugs record everything in their base layer.

People choose Burbank to live inside the trees. The trees, in return, live inside every rug.

What forest country feeds a rug

The bush holds its moisture close: still, humid nights under the canopy, heavy dew on the paddocks, and fine dust that drifts through dry spells and settles deep into rug pile. The combination works in a fixed order, dulling colour first and setting smells second, and by the time either is obvious the load has been building for seasons. Vacuuming recovers the surface fraction and nothing more. The immersion bath at Yatala rinses the pile back to its foundation, floating out the dust and dissolving the stored damp in one visit, and the drying room withholds sign-off until no moisture remains anywhere in it, which under this much shade is the part owners come to value most. North-facing rooms fare a little better, while the shaded southern wings of these houses never quite dry out between seasons.

Closer to the wash floor than the postcode suggests

Burbank feels remote and is not: the run south past Mount Cotton to the Beenleigh-Redland Bay Road at Carbrook, across the flats to Stapylton and into Computer Road takes 25 to 30 minutes, the same southern arc our Redlands and Logan acreage runs already travel. Pickup and delivery stay free on that scheduled arc, the driver comes to the door however long the drive, and there is no rug too large for the facility, a claim Burbank's homestead pieces have tested more thoroughly than most suburbs ever will. The trade is run the way this suburb plans its land: carefully, honestly and for the long term, with an assessment before any work and plain speaking whenever a piece would not earn its wash back. The van practically knows the gates by name out here.

BurbankRochedaleMackenzieand the acreage roads between
Every service, scaled for acreage rooms

Twelve services sized to hectare-block living

Big blocks, big homes, big rugs. Nothing on this list has ever been beaten by the size of a Burbank piece.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Burbank

Acreage rugs come to us carrying the property itself: gravel-drive dust, paddock traces, forest pollen. All of it leaves at Yatala, base first, before the groom and the drive back through Carbrook.

Living inside the trees is the whole point of Burbank, and the trade-off is fine bush dust in every rug by the end of each dry spell. It settles far below vacuum depth and dulls colour so gradually nobody notices. Washing from the base upward reverses years of it, and what inspection prices, the invoice repeats.

  • The forest's dust returned
  • Inspected equals invoiced
  • Home inside about a week

Rug Washing Burbank

Immersion sized for acreage: the biggest homestead wool goes fully under at Yatala and is worked across by hand until the water clears.

Forest country never truly dries a rug, and never truly empties one either; canopy moisture and fine bush dust ride the pile down together. The bath undoes years of that partnership in one session, and the drying room withholds the rug until no layer holds a trace. Under this much shade, home drying was never an option anyway.

  • Canopy damp released
  • Oversized wool, hand worked
  • Complete dryness, verified
Most popular

Stain Removal

Deck evenings, stable errands and thirty square kilometres of bush supply Burbank's stains, and most are weeks old before anyone kneels down for a proper look.

Mature marks demand humbler chemistry, trialled away from sight and matched to what the wool will tolerate. The likely outcome is stated before work starts, and the rare mark that has become part of the rug is called exactly that, at the assessment rather than the unrolling. Weekend discoveries keep this service busy each Monday.

  • Mature stains read right
  • Unseen-corner testing
  • Named at assessment

Pet Stain and Odour

Between house dogs, stable cats and whatever wandered in from the koala country, a Burbank rug meets more animal traffic than most city floors ever will.

Accidents finish deep, so the response starts deep: foundation bathed in full immersion, enzymes finishing the chemistry at the layer that took the hit, moisture dried out to the backing. The canopy's humid nights revive treated smells elsewhere; here they find nothing left to work with.

  • Depth matched exactly
  • Enzymes at the site
  • No canopy revivals

Odour Removal

Shade is the trade-off of forest living. Rooms that never quite dry breed rugs that never quite freshen, and the staleness compounds a season at a time.

The reserve of odour compounds sits in the base, past any product with a trigger sprayer. Bath dissolution empties it in one visit, the rinse removes it permanently, and the drying room releases the rug at true zero. Under heavy canopy, that reset is worth double.

  • The bank emptied for good
  • Below-surface removal
  • Neutral under the canopy

Rug Spot Cleaning

A single mark on an oversized piece gets single-mark treatment: dye proven, stain eased loose, pile dressed level, and no drama imported anywhere.

The size of Burbank's rugs raises the cost of overreach, so restraint is enforced by procedure. Local work proceeds to its safe boundary and pauses there; anything more becomes a separate, plainly priced decision that belongs to you. Most spot calls out here finish well inside the boundary. Oversized fields make blending skill visible.

  • The limit respected
  • Proven before eased
  • Separate, honest decisions

Rug Steam Cleaning

The mudroom runner, the shed rug and the piece at the pool door earn their steam. The homestead wool never sees the machine at all.

Construction decides the route at assessment: extraction for the synthetics that meet boots first, the bath for everything woollen or hand-made, each piece tagged with its reasoning. One trip up the drive collects the lot, and one trip returns it, matched and finished. Boots decide which rugs qualify.

  • For the working division
  • Honest, quick, fair
  • The wool takes the bath

Rug Dry Cleaning

Forty-year homestead pieces sometimes fail the water test on dye stability or foundation strength, and failing the test is not failing the rug; it simply reroutes it.

The dry method exists for exactly these survivors: compound cleaning at minimal moisture, moved through the piece in deliberate stages, held inside the tolerances the testing mapped. Age earns the patient road here, and nothing about the gentleness lowers the standard. Most acreage heirlooms qualify for it sooner or later.

  • Evidence chooses
  • Slow measured sections
  • Patience in right order

Water Damage Restoration

Tank fittings burst, pool edges overflow, storm lines drop limbs and open ceilings. Water finds acreage rugs by many roads and always on a deadline.

Salvage is sequencing: moisture out under control before mould can establish, the wash once the piece steadies, the honest report last. Name the water when booking, because tank, pool and storm each ask different questions of the wash floor, and the answers are ready before the van leaves.

  • Good outcomes preserved
  • The sequence is fixed
  • Sources shape plans

Mould Rug Cleaning

Sheds and southern rooms grow Burbank's mould. A resting rug in either can be hosting a colony while its surface still photographs perfectly clean.

The organism occupies the foundation and treats surface wiping as weather. The antimicrobial immersion removes colony, spores and every nutrient at once, and drying to the backing forecloses the habitat. Storage advice follows every case home. Forest air is generous to mould; the drying room is not. Southern wings need the closest watching.

  • The operation foreclosed
  • One antimicrobial pass
  • Shed advice included

Rug Moth Treatment

Bush blocks run richer insect life than any suburb manages, and undisturbed wool in a quiet room is the moth's preferred acreage listing.

One treated bath finishes the colony at every stage together and rinses the record clean. What matters as much is what follows: inspection discloses existing damage before money moves, and the storage plan that rides home keeps the quiet homestead rooms de-listed. Ten spring minutes of checking beats any cure.

  • All stages, one wash
  • Reported before committed
  • Quiet rooms off the menu

Stain Protection

Big rooms mean long sprints to the towel when a glass goes over, and the protective finish buys those extra seconds honestly.

Applied after the bath while the rug is still at the facility, it sits invisible in the pile, holds spills beaded through a genuinely long room-crossing, and converts most future accidents into wipe-downs. Owners out here approve it on experience. One saved rug pays for years of it. Deck parties stop being a risk calculation.

  • Long sprints covered
  • Appearance untouched
  • The calendar unbothered

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Through Carbrook to Computer Road

Our Brisbane office, and the arc to the wash floor

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street manages the enquiries and the ledgers. The rugs take the forest road to Yatala instead.

From the tree line to the bath

Collected in Burbank, washed at YatalaRolled and waiting by the homestead entry, then hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
25 to 30 minutes on the southern arcSouth past Mount Cotton to the Beenleigh-Redland Bay Road at Carbrook, over the flats to Stapylton and into Computer Road, about 26 kilometres.

Burbank rides the same southern arc as our Redlands and Logan acreage runs, so the postcode overstates the distance. The scheduled arc carries pickup and delivery free, and the window follows as soon as the route is drawn.

Koalas, a surveyor, a small school

Three facts that explain the green gap

A protected forest, a name from 1976 and a school that keeps deliberately small.

Brisbane Koala Bushlands, Burbank

The council reserve network protecting this koala country since 1992.

People choose Burbank to live inside the trees, and the trade-off is bush dust in every rug. Washing it out properly at the base of the pile is exactly what immersion exists for.

The surveyor the suburb is named for

Named in 1976 after Alfred Harry Burbank, surveyor and local farmer.

Horses and timber built this district, and acreage families keep its spirit going. Their oversized homestead rugs suit us fine; no rug is too large to hand wash and dry properly at our facility.

Sinai College

The small private primary teaching in Burbank's quiet since 1990.

Small and careful beats big and rushed, in classrooms and on wash floors alike. Every rug is assessed honestly, washed by hand and dried completely before it travels home.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Burbank

Rated 5.0 ★ from 8 customersaround Burbank, collected directly from our customers after every clean.

on 14 Aug 2020
Easy pickup for our shag rug in Burbank
The shaggy rug from our Burbank home needed proper attention. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Burbank pickup was handled well.
Kate Tran
from Burbank
on 02 Aug 2024
Colours look clearer again in Burbank
The set-in marks on our designer rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Burbank pickup was handled well.
Holly Murphy
from Burbank
on 31 Jul 2025
No more room odour in Burbank
We kept noticing the old dog smell whenever we walked past the rug. The Chinese wool rug had been rolled up after a pet issue because we could not use it in the lounge. The backing was checked properly, which mattered because the smell was not just on the surface. It is back under the coffee table instead of sitting in the garage.
Marcus Hudson
from Burbank
on 31 May 2021
Traffic dirt sorted on our wool rug in Burbank
The wool rug had that dull, dusty feel through the pile. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple. The Burbank pickup was handled well.
Tessa Hansen
from Burbank
on 18 Feb 2022
A fresh woven rug after the pet accident in Burbank
The woven rug was too noticeable in the bedroom to ignore any longer. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The rug feels like it belongs in the room again.
Erin Barker
from Burbank
on 21 Apr 2023
Easy pickup for our lounge rug in Burbank
The rug had been annoying me every time I walked past, mostly because the lounge rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the hallway.
Paige Collins
from Burbank
on 13 Dec 2022
Old fringe refreshed in Burbank
I was worried a normal carpet clean would be too rough for the Oriental rug. The untidy fringe on our Oriental rug made the whole rug look tired. The ends look neater and the rug sits better in the room.
Tiffany
from Burbank
on 28 Apr 2026
Honest stain advice in Burbank
Collection from Burbank was easier than wrestling the rug into the boot. An old food stain on our machine-made rug was the first thing I saw when I walked into the room. The colour around the spill looks more even now.
Jess Murray
from Burbank
All customers

Word from the tree line, echoed down the map

Burbank's cards stand first. The tally after them collects every suburb on the schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Out of the trees, onto the run

Burbank's neighbours on the schedule

The same arc gathers these suburbs in sequence.

Good to know

Burbank questions from behind the trees

Our main rug is enormous and heavy. Is it genuinely washable?

Genuinely, yes. Van, wash floor and drying rooms are all sized for exactly this, and the lifting at the house end belongs to the driver, not to you. Burbank has sent us some of the biggest rugs on the books, and every one has come home washed and dry.

Old dog urine wakes up in the rug every humid night. What ends the cycle?

By treating the stratum it occupies. The residue banks in the foundation, where the bath rinses it loose, enzymes dismantle it in place, and a through-dry removes the trigger. After that, the canopy's humid nights find nothing left to wake.

Do you already come out this way, or is Burbank a special trip?

We already come: the suburb sits on the same southern arc as our Redlands and Logan acreage runs, through Carbrook to the wash floor in under half an hour. Rochedale and Mackenzie share the leg, and sending the houseful at once earns $20 off on every piece past the leader.

How does pickup handle gates, dogs and a kilometre of gravel?

Through the booking form: note the gate code, where the dogs will be, and where the rolled rugs wait. The driver follows the notes to the letter, most collections happen without anyone home, and returns run the same choreography in reverse.

Does living against the bush change how often rugs need washing?

It shortens the honest interval. Fine forest dust loads a rug faster than suburban streets do, and canopy humidity binds it in, so every two years suits most Burbank pieces where three might do elsewhere. The assessment maps a rhythm to your rooms rather than a rule.

Is a rushed turnaround possible for an event at the property?

Yes, the 48-hour express serves those exact dates, at additional cost. The standard cycle is about a week through the trees and back, and either way the rug returns groomed and dried to its core.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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