Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

A town of 1,686 that has kept its size

Rug Cleaning Brunswick Heads
for Cottages and Let
Properties

Salt off the surf on one side, river air on the other, and half the houses closed up between bookings. Mildew smell is the standing local job. Your rug is read on the bench, submerged and hand worked at Yatala, then dried right through before it comes home, around 7 days later. Runs are scheduled ahead and any distance component is confirmed upfront on the quote.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • On the first stop of the southern run, express at extra cost
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read it, then price it

A straight figure for a rug that smells of damp

You get told what the rug actually needs, which is sometimes less than you expected. The figure follows the inspection, comes in writing, and does not move between the quote and the invoice.

Collected and returned on the runBrunswick Heads opens the southern day, and any distance component is confirmed upfront on the quote
Inspected before quotingFibre, weave and dye all checked on the bench
Hand washed at our own floorFully immersed at Yatala, IICRC certified
$20 off every extra rugTwo or three pieces on one visit costs less
48 hour re-wash guaranteeSpeak up inside 48 hours of getting the rug back and we do it again at no cost
What happens next
  1. 1
    Booked onto the first stopBrunswick Heads starts the southern day
  2. 2
    Rolled at the door and loadedLeave it rolled, the driver takes it
  3. 3
    Assessed, quoted, submergedHand worked in the tubs and rinsed out
  4. 4
    Back in roughly 7 daysDry through the backing, groomed flat
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
A village since 1885

Rug washing Brunswick Heads, salt one side and river air the other

The smallest town on the run

Brunswick Heads sits at the mouth of the Brunswick River in Byron Shire, eighteen kilometres north of Byron Bay and about four kilometres south of Ocean Shores. The 2021 census counted 1,686 people, which makes it the smallest page in this group. It held 1,069 in 1966, peaked at 1,877 in 1981 and has settled back since, so the housing stock here is genuinely old and so are plenty of the rugs in it. The town sits on the traditional lands of the Bundjalung Nation and specifically the Arakwal people, taking in parts of Minjungbal and Widjabal territories as well.

Half the houses here are shut for most of the month. That is the whole story of the local work.

Cottages that keep their rugs, and houses that work theirs hard

There are really two rug populations in a handful of streets. The first sits in owner-occupied timber cottages: wool and cotton pieces that have been on the same floor for twenty years or more, in a house where nothing has been rearranged in a decade. The second sits in let properties along the same streets, working hard, meeting new shoes every weekend and going backwards faster than anyone realises.

They need different handling and the same honesty. On the long held pieces the job is careful work around fringes and older dyes, and a straight answer about whether the rug is worth the money. On the working rugs the job is regular removal of the load before wear starts compounding, plus a realistic conversation about what a rug in that role can be expected to look like. We would rather have both conversations before the wash than after it.

A river mouth, a surf beach and a lot of closed doors

Open surf on one side of a sandbar and the still water of Torakina on the other puts salt, sand and river humidity into the same small town, with protected rainforest on the north bank adding its own damp air. Then the houses do the rest. A cottage or a let property that stands closed between stays holds moisture in every soft thing in it, and a wool rug is the softest thing in most of these rooms.

The result is the complaint we hear more than any other here, which is mildew smell that arrives after a wet fortnight and then simply does not leave. It is not a surface problem and it does not respond to anything sprayed. Material is sitting at the base of the pile producing that smell, and the only sequence that removes it is immersion, a full rinse, and drying finished properly in a controlled room rather than on a verandah.

Brunswick HeadsOcean ShoresMullumbimbyByron Bayand the streets between the river and the surf
Every service across 2483

A small town, two kinds of rug

The wool piece that has been in a timber cottage since the eighties, and the hardworking rug that meets new guests every weekend. Each one is read, priced and washed on its own terms.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Brunswick Heads

A cottage rug that has been down for twenty years and a let property rug that meets new shoes every weekend. Both read on the bench, both priced once, both hand washed.

Two rug populations in one small town means two different conversations. The long held piece needs care with fringes and older dye and usually comes up better than its owner hoped. The hard working one needs the load taken out often enough to stop the wear compounding. Neither is served by a machine run over the top of it on the floor of the house.

  • Two rug populations, one town
  • Old pieces handled with care
  • Hard workers washed more often

Rug Washing Brunswick Heads

The rug is fully submerged, hand worked at a pH picked to suit its fibre, and rinsed until the water coming away from it carries nothing.

This town puts salt, sand and river air into the same few streets, and a wool rug picks up all three without any of them showing. Salt only leaves dissolved in rinse water. Sand only leaves once the weave is open and flushed. The damp that carries both is what turns the mixture into a smell. One process removes all three, and there is no partial version of it.

  • Salt, sand and river air together
  • None of it shows until it smells
  • No partial version of the process
Most popular

Stain Removal

Fish oil and bait off a tackle bag, wine on a cottage rug, and the marks a rented house collects over a summer of weekends.

Oily marks are the local speciality because of what people do here, and oil spreads under pressure rather than lifting. A cloth and a bottle from under the sink usually turn a small ring into a large pale patch. Blot it, leave it, tell us what it was. We test the fibre, treat to suit it, and give you a plain account of where the result ended up.

  • Oil spreads instead of lifting
  • Blot it, then leave it alone
  • Plain account of the result

Pet Stain and Odour

A dog that swims off the beach and sleeps on the rug, and the cat in a holiday house that has decided on one particular corner.

Salt water on the surface is a nuisance and dries out. Urine is a different matter, because it drops through the wool and lodges in the backing where it produces odour indefinitely. That is why sprays buy a fortnight in a town this damp and no more. Immersion rinses the backing out, an enzyme stage neutralises the residue, and full drying stops the humid weeks from restarting it.

  • Salt water dries, urine does not
  • Backing rinsed, then treated
  • Damp weeks stop restarting it

Odour Removal

The mildew note in a cottage that has been shut through a wet fortnight, and the closed smell in a let property between one booking and the next.

This is the standing local complaint and it is a fibre problem rather than an air problem. Something is sitting at the base of the rug producing the smell, and it is removed physically or it is not removed at all. The bath takes it out, the rinse carries it off and the controlled drying removes the moisture that let it settle. Every other approach buys time and nothing else.

  • The standing local complaint
  • A fibre problem, not an air one
  • Other approaches only buy time

Rug Spot Cleaning

A single fresh mark on a rug in otherwise good order can be treated by itself: dye test first, careful lift, then grooming until the patch blends back into the field.

Between bookings there is often only a day or two to work with, and a spot treatment can be the sensible answer when the rest of the rug is genuinely clean. When it is not, cleaning one patch simply advertises the state of everything around it. We say which of those you have got and leave the decision about a full wash entirely with you.

  • Useful in a short changeover
  • One clean patch can advertise the rest
  • The decision stays yours

Rug Steam Cleaning

Hot water extraction for machine made and synthetic rugs: hallway runners in let properties, the mat inside a back door, hardwearing family room pieces.

Holiday houses here run plenty of synthetic rugs chosen because they are replaceable. Those are made for extraction, they respond to it well, and they cost less to do that way. Nothing hand knotted or hand tufted is ever put through it, including the old wool pieces in the cottages around the corner. The assessment sorts every rug and you are told which process it is having and why.

  • Common in let properties
  • Lower cost where it suits
  • Never used on old wool

Rug Dry Cleaning

Rugs that fail the dye test, and pieces whose foundations or adhesives cannot take submersion, are cleaned with compound at low moisture.

Old cottage rugs occasionally carry dyes that were never meant to meet water, and some modern pieces are glued rather than woven all the way through. Both are picked up in the testing stage rather than discovered in the tub. Those rugs are worked in sections with compound, kept supported the entire time, and given as long as the process actually requires.

  • For dyes never meant to get wet
  • Picked up in testing
  • Sectioned, supported, unrushed

Water Damage Restoration

A failed hot water unit, a split hose behind a laundry, a bathroom left running in a house nobody was staying in. The first forty-eight hours decide most of the outcome.

Wet wool left rolled in a shed goes downhill quickly, and in this climate nothing dries by itself. Get the rug up off the wet floor, roll it and ring with the history of what happened. It is put on the bench the day it arrives and looked at properly, and you get a straight answer about its condition before any cost is raised.

  • Nothing here dries unaided
  • Bench assessment on arrival
  • Condition first, then cost

Mould Rug Cleaning

Bloom on the underside of a rug in a closed cottage, and the speckle on a piece rolled up and stored through a wet season.

A house shut between bookings, damp air off the river and a soiled rug is the complete recipe, and it happens here more than most places. Washing with an antimicrobial additive clears the growth, the rinse removes the soil it was living on, and finishing the drying right through the backing is what stops the patch coming back. Half dry is why it usually does.

  • Closed cottages are the classic case
  • Antimicrobial wash and rinse
  • Half dry is why it returns

Rug Moth Treatment

Larvae feed on wool wherever nothing is disturbed, which here means under furniture in a cottage or a let property that stands empty for weeks at a stretch.

Quiet, closed rooms are exactly what moths need and nobody notices until the furniture moves. The treatment covers eggs, larvae and adults together rather than knocking back one stage and leaving the others, and the wash then clears everything remaining from the weave. Where fibre has already been eaten we show you the area and give an honest view on repair.

  • Quiet closed rooms are ideal for them
  • All stages covered at once
  • Damage shown and explained

Stain Protection

Applied after the wash and after complete drying, a clear coat lets a spill sit on the surface for a few seconds before it can reach the fibre.

In a house that gets let out, those seconds are often the difference between a guest wiping something up and you paying for another wash. It also stretches the interval between washes on a rug that works hard. Colour and feel are unchanged by it. Ask when you book the rug in and it goes on at the end of the process.

  • Useful in a let property
  • Longer between washes
  • No change to colour or feel

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Off the highway at the exit

Our Northern NSW listing, and the road a Brunswick Heads rug takes

Our Northern NSW office

Premier Rug Cleaning and Washing - Northern NSW

(02) 5633 0318

The listing describes the region we work rather than a place with a front desk. There is no Brunswick Heads depot, branch or drop-off point and there never has been. A driver comes to your street, and the rug stays in our own hands from the door through to delivery.

The first stop, and the shortest leg

Taken from here, bathed at YatalaThe rolled rug goes straight to our own floor at Unit 9/38 Computer Rd, Yatala QLD 4207 and is worked by hand in the tubs.
Around 110 kilometres, roughly an hour and a halfOut to the Pacific Highway at the Brunswick Heads exit, north past Pottsville and Chinderah, over the border at Coolangatta and onto the M1.

This town and Ocean Shores are the closest of the seven to our wash floor and they open the southern day together. Even so the run is planned rather than same day, and any distance component is on the quote before you commit to anything.

Three Brunswick Heads stories

A queen who never came, a woodchop that outlasted the timber, and still water inside the wall

A town that has held its size for forty years.

Named for a queen who never came near it

The Brunswick River was named for Caroline of Brunswick, and the town took its name from the river.

A town that waited until 1971 to be officially called what everybody had called it for eighty-six years is our kind of place. We would rather do a thing properly and slowly than quickly and then twice.

The woodchop that has run since 1928

The Brunswick Heads Woodchop is held every January and has been running since 1928.

Ninety-odd years of doing the same thing every January is a track record we respect. Ours is 29 years of hand washing rugs at the one facility, and neither method has needed reinventing.

Torakina, inside the breakwater

Still water inside the breakwater on one side, open surf on the other, and protected rainforest on the north bank.

Salt off the surf beach and river air off the other side of the same sandbar is a hard combination for a wool rug, and it is the reason drying properly matters here even more than the wash itself.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What our customers say

Real words from real customers

Rated 4.9 from 10,413 customersacross South East QLD and Northern NSW. Collected directly from our customers after every clean, and the count updates automatically as new reviews come in.

on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Minutes up the road

Towns sharing the same schedule

Ocean Shores is four kilometres north and Mullumbimby ten west.

Good to know

Brunswick Heads questions, answered honestly

How much does rug cleaning in Brunswick Heads cost?

The rug sets the figure. Size, fibre, how it was made and what condition it is in are all read before anything is quoted, and the number does not change afterwards. Where a piece is past the point of being worth the work, you are told that at the assessment rather than on delivery.

Do you collect from Brunswick Heads, and what about the distance?

Yes. The town is about 110 kilometres from the wash floor, the closest of the seven along with Ocean Shores, and it opens the southern day. Runs are planned in advance rather than offered on request, and any distance component is confirmed upfront on the quote before you agree to the job.

The cottage is closed most of the month and the rug smells. What actually fixes that?

Removing the material causing it, which is sitting at the base of the pile rather than floating in the room. Immersion breaks it down, the rinse carries it away and the drying room takes out the moisture that let it settle. Once that is done the smell is gone rather than covered, and closing the house up again will not bring it straight back.

We let the house out. How often should the rugs be washed?

It depends on traffic rather than on a calendar, but a rug meeting new guests most weekends in a coastal town usually wants doing far more often than an owner expects. We will give you a plain view when we see the piece, including whether stain protection is worth adding to stretch the interval between washes.

A guest's dog has used the rug. Can the odour be removed for good?

Yes, provided the source is taken out of the backing. Urine passes through the wool and produces smell from underneath, which is why anything applied on top fades quickly in a climate this damp. Full submersion rinses that layer clear, enzymes neutralise the remainder, and complete drying stops it returning with the next wet stretch.

Do you also collect from Ocean Shores, Mullumbimby and Byron Bay?

Yes, and from Lennox Head, Ballina and Lismore further south on the same day. Two houses in one street can be booked on a single visit, and every rug after the first on that pickup has $20 off, which makes combining them worth a call.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Scroll to Top