Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

425 metres, and the range's anchor town

Rug Cleaning Maleny,
the Town Everything Up Here
Faces

Wool on timber floors, a wood heater running from May, and a ring of small communities that all come into town. We collect the rolled rug and hand wash it at Yatala.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the range loop day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Assessed, then one price

One figure for a rug that earns its keep

The question we answer before quoting is whether a wash will give this rug back enough to be worth doing. When it will, you get one figure and it does not move. When it will not, we tell you, which is not the answer people expect from a cleaner and is the reason they call us again.

Free pickup and deliveryFrom the door, on the range loop day
Nothing quoted unseenFibre, foundation and colour checked first
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugThe lounge piece and the bedroom one together
free re-wash guaranteeLet us know within 48 hours of delivery and the rug is bathed a second time, and that one is on us
What happens next
  1. 1
    Rolled at the doorOff a verandah, a carport or a hallway
  2. 2
    Assessed, then pricedOne figure, taken from the rug itself
  3. 3
    Bathed by hand at YatalaImmersed whole, rinsed until it runs clear
  4. 4
    Back in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
3,959 people at the top of the range

Rug washing Maleny, the anchor of our range loop

A Scottish parish name, and a town that changed trade twice

Maleny's name most likely comes from the parish name, itself probably taken from the Scottish place name Malleny, and the town was officially proclaimed in 1891. It began as a timber town. When the timber ran out it turned to dairy and fruit instead, and the Maleny Butter Factory, a co-operative quite separate from the modern dairy farm elsewhere in town, began operating in 1904. The post office opened in February 1906, Maleny State School in 1913, and the high school as recently as 1987. That is two complete changes of working trade inside a century, and a third under way now in the form of galleries, guesthouses and tree-change households. A town that can do that without losing its own character is unusual, and 3,959 people at the 2021 census, up from 3,734 in 2016, suggests it is working.

The rugs up here are generally good ones. What they need is not rescuing, it is the wash nobody has ever given them.

The town at the centre of a ring

Look at who Maleny actually borders and the town's role becomes obvious. Witta is its only direct sibling inside the hinterland group, and the rest of the ring, North Maleny, Balmoral Ridge, Reesville, Bald Knob, Wootha and Crohamhurst, are small communities that all look to this town first for their shops, their school and their doctor. That has a practical consequence for us. A single collection day here serves a district far larger than the locality boundary, and rugs come in from properties that would otherwise be a long detour each. The housing behind those addresses is consistent: renovated timber farmhouses, architect pole homes on escarpment blocks, guesthouses and B&Bs, and almost all of them run wool on timber with a fire going from around May to September. That combination is the single most common job we do on the whole range.

Above the cloud line, and what that does to a floor

At 425 metres Maleny sits higher than most of the range's villages, which means it catches cloud that never reaches the coast, drizzle that outlasts the forecast, and winter mornings in single figures. Wood heaters run for months at a stretch. The result indoors is a rug taking on two loads at once, alkaline ash settling down into the pile and a base of damp that never fully clears between wet days. Mustiness usually appears before any visible dirt does, and slow growth under unmoved furniture is the next stage after that. Both come out in the bath. Whether they stay out is decided by the drying, and no amount of good intention will dry a wool rug through in Maleny air during a wet week. The controlled room at Yatala will, which is exactly why the rug travels.

MalenyWittaNorth MalenyMontvilleand the acreage roads out through Reesville and Wootha
All twelve, for 4552

Twelve services, for the top of the range

Renovated farmhouses, architect pole homes, galleries and guesthouses at the range's southern end. Good wool, cold mornings, and a fire going half the year.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Maleny

Twenty-five square kilometres at 425 metres, the busiest town on the Blackall Range and the place its surrounding communities all come into.

Two things define a rug up here and they arrive from opposite directions. Ash and fine soot come down out of the heater between May and September, and damp comes up out of six months of cloud and drizzle. A rug carrying both looks tired long before it is actually worn. We separate those two conditions at the inspection, because only one of them is permanent.

  • Ash from above, damp from below
  • Tired long before it is worn
  • Only one condition is permanent

Rug Washing Maleny

Full hand immersion for the wool pieces that are the default floor covering in almost every house on this part of the range.

Ash is alkaline and it works its way to the base of a pile, where it sits against the knots and dulls colour from underneath. That is why a Maleny rug often reads grey rather than dirty. Immersion is the only thing that clears the base properly, and the rinse carries everything out at once. Dye and foundation testing sets how hard the bath is allowed to work.

  • Ash dulls colour from underneath
  • It reads grey rather than dirty
  • Testing sets how hard we work
Most popular

Stain Removal

Range soil off a wet drive, red wine at a long table, soot marks at the hearth, and whatever a guest has managed on a weekend.

Guesthouse rugs and family rugs come to us with completely different staining and both are ordinary work. What matters is not who caused a mark but how old it is and what it has bonded to. We test, treat inside what the wool and dye will accept, and report the outcome exactly, including the marks that have stopped being stains and started being part of the rug.

  • Guest and family marks both
  • Age matters, not the culprit
  • Reported exactly either way

Pet Stain and Odour

Dogs move indoors for the cold half of the year up here, and they choose the warmest rug in the house to do it on.

Six months beside a fire means an animal returns to the same patch daily, so urine loads into one small part of the foundation rather than spreading. Nothing worked into the surface reaches that depth. A full bath lifts the deposit out of the backing, enzymes break down the compounds behind the odour, and the drying room prevents it announcing itself again in November.

  • Six months on the same patch
  • Surface work never reaches it
  • Nothing to announce itself in November

Odour Removal

Woodsmoke through a long cold season, a guest room shut between bookings, and the mustiness a range house collects in the wet.

Smoke and mustiness both bond to wool at a chemical level rather than settling on it, which is why a day on the verandah rail achieves nothing at 425 metres, especially when the air outside is wetter than the air inside. The wash breaks those bonds and the rinse removes what comes loose. Nothing scented is used, because a perfumed rug that still smells is a worse outcome.

  • Bonded, not settled on top
  • Outside air is often the wetter
  • A perfumed rug is a worse outcome

Rug Spot Cleaning

A fresh mark on a sound rug, treated in the room rather than sending the whole piece down the range for a week.

Working a spot hard is what turns a small problem into a large one. The wool around the mark crushes flat, the mark's outer edge travels into clean fibre, and the result is a soft wide patch that catches light differently from everything around it. We test the response, use the gentlest thing that shifts it, comb the surface true, and name the point at which it needs the bath.

  • A small problem made large
  • It catches light differently
  • We name the point it needs a bath

Rug Steam Cleaning

Synthetic pieces built for hard use, the hall runner and the machine-made rug included, go through hot water extraction rather than a full immersion bath.

Synthetics are made for it and they are back down within hours, which matters when a room has to be presentable again before the weekend. The same treatment on hand knotted wool produces harm that will not show for several years and cannot be undone once it does. We establish the construction first and say plainly which of the two we are looking at.

  • Presentable again before the weekend
  • On wool it cannot be undone
  • Construction established first

Rug Dry Cleaning

Low moisture treatment for older pieces whose colour was never securely fixed, or with a foundation gone brittle over the decades.

Renovated farmhouses around Maleny hold a lot of inherited wool, and a share of it will not tolerate water at all. A quick test on the reverse settles that inside a minute, and it is done before anything else. Where water is ruled out, sectional compound work is the alternative, slower and more limited, and a dye that travels does not travel back.

  • Inherited wool, plenty of it
  • Tested before anything else
  • A travelled dye does not return

Water Damage Restoration

A tank overflow, a gutter beaten in a summer storm, or runoff off the slope above coming through a lower room.

At this elevation water moves fast and it collects everything on the way down, so the state of the water usually matters more than the amount of it. Ring on the day and say where it came from. The rug is dried and stabilised before anybody decides what can be saved, and the assessment that follows does not carry a charge.

  • It collects everything coming down
  • State matters more than amount
  • The assessment carries no charge

Mould Rug Cleaning

A rug stored between seasons, or grey coming through the reverse where a room faces away from what sun there is.

At 425 metres the cloud sits in for days and a rug simply cannot dry through while it does, which is every condition growth requires and no obstacle to it. Treating the bath handles the colony and the residue it has bedded into together. The rinse clears both. The drying room then removes the moisture that permitted the whole business, and that stage is what makes it stay gone.

  • Cloud sits in for days at a time
  • Colony and residue handled together
  • The drying is what makes it stay gone

Rug Moth Treatment

Wool eaten quietly in a guest room between bookings, a storeroom, or under a piece of furniture that never moves.

Rooms kept for visitors are the worst offenders, because they sit undisturbed for exactly the stretch moths need to get through a full generation. A single treated wash finishes eggs, larvae and adults simultaneously rather than interrupting one stage. The chewed fibre leaves in the rinse, and the honest size of the damage only becomes measurable once it has gone.

  • Guest rooms are the worst offenders
  • A full generation, undisturbed
  • Honest size measurable afterwards

Stain Protection

A clear finish, optional, applied once the wash is done. Worth a thought on pale wool in a house that takes visitors.

It slows a spill down and that is the entire claim. There is no barrier and no immunity involved, and anyone telling you otherwise is selling. What you get is the short stretch of time in which a cloth still ends the matter, which in a room full of people is worth having. The rug's handle, sheen and colour are all exactly as they were.

  • It slows a spill, that is all
  • A short stretch for a cloth
  • Handle, sheen and colour as before

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
One listing, one bath

Our Sunshine Coast office, and where the bath is filled

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

The Sunshine Coast listing marks out the ground we work rather than a place to bring a rug to. A driver comes up the range to the house, and every bath on this coast is filled at Yatala.

Off the range, then south

One floor for the whole rangeEverything off the top of the range goes into a hand bath at Unit 9/38 Computer Rd, Yatala QLD 4207.
Between a hundred and a hundred and ten minutesDown the range to the Bruce Highway, then the M1, roughly 130 kilometres in each direction.

The trip down and back is ours to cover and it does not appear in your figure. Maleny is collected on the range loop with Witta, and the window is confirmed once that day is booked.

Three Maleny stories

A Scottish name, an early butter factory, and a lookout built for the view

The range's southern anchor, and the town its whole district comes into.

A name from Scotland, and two changes of trade

Maleny's name probably derives from the parish name, itself likely taken from the Scottish place name Malleny, and the town was officially proclaimed in 1891.

A town that changed its working trade twice and kept a school history running since 1913 is exactly the kind of layered local story worth having before we collect from a house here.

A lookout built for the view, not the farm

McCarthy Lookout gives genuine views across to the Glass House Mountains from the range's southern anchor town, a lookout of the town's own quite separate from any further down the range.

A place with its own lookout, hotel and war memorial has always been a destination in itself, and every rug from a Maleny household gets the same full attention whichever street it came from.

The busiest town on the range

Maleny's population grew from 3,734 to 3,959 people between the 2016 and 2021 census counts, modest and genuine growth for the largest and busiest town on the Blackall Range.

A town this central to its own district, ringed by communities that all come into it, is exactly the anchor our hinterland range loop is built around.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Maleny

Rated 4.9 ★ from 8 customersaround Maleny, collected directly from our customers after every clean.

on 17 Jul 2024
Easy pickup for our shag rug in Maleny
The shaggy rug gets a lot of use in our front room. The pickup from Maleny was straightforward, and the whole process was easy.
Isabelle Kelly
from Maleny
on 08 Jan 2022
Colours look clearer again in Maleny
I had tried spot cleaning the Moroccan rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Maleny pickup was handled well.
Maddison Mitchell
from Maleny
on 08 Mar 2022
Pet accident sorted on our area rug in Maleny
The pet odour in our area rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the nursery feels usable.
Kirsty Hughes
from Maleny
on 25 Jan 2025
Water mark improved in Maleny
The damp corner made the rug feel older than it really was. One end of the hallway runner got wet during heavy rain. I liked that they focused on drying it properly, not just washing the top. It was worth cleaning rather than replacing it.
Gabrielle
from Maleny
on 18 Aug 2022
No more gritty feel in Maleny
The natural fibre rug looked okay, but you could feel the fine sand through the fibres. They explained why a proper wash would do more than vacuuming. The gritty feel is gone, and the room feels cleaner. It was a good save for a rug we still wanted to keep.
Abbie Quinn
from Maleny
on 23 Aug 2023
Easy pickup for our wool rug in Maleny
The wool rug from our Maleny home needed proper attention. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple. The Maleny pickup was handled well.
Monique Bishop
from Maleny
on 09 Jan 2022
Easy pickup for our machine-made rug in Maleny
I was expecting a distance charge because we are in Maleny, but there was no surprise fee. The machine-made rug was collected and returned clean without us having to move it ourselves. We are in Maleny, so having it collected made the job much easier.
Ashleigh Cook
from Maleny
on 11 May 2022
Edge repair looks neat in Maleny
One side of our antique rug had a loose binding that kept catching underfoot. They collected it from Maleny and explained how the binding would sit. The side now lies flatter and looks much cleaner. One part is still not perfect, but the rug is much better.
Denise Ferguson
from Maleny
All customers

Maleny's own cards, then every other address

The cards above come from Maleny addresses. The larger figure counts every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The ring around town

Collected on the same day as Maleny

Every one of these comes into Maleny for something, and our run works the same way.

Good to know

Maleny questions, answered plainly

The rug has gone grey rather than dirty. What causes that?

Almost always ash. Six months of a wood heater puts fine alkaline particles into the pile, they settle at the base, and they dull the colour from underneath rather than marking the surface. It is the most common thing we see off this range, and full immersion is exactly the right answer to it.

We run a guesthouse. Can rugs be washed on a schedule?

Yes, and between seasons is the sensible time. A rug booked in during the quiet stretch comes back before the next run of guests rather than during it, and pieces washed on a cycle need far less work each visit than pieces left until somebody complains.

How is the price for a Maleny rug worked out?

From the rug. Construction, size, fibre and condition decide the number, and the address does not come into it. The trip down the range and back is already covered. You get the figure at inspection and it does not change afterwards.

The dog lies by the fire all winter and has urinated there. Is the rug ruined?

Unlikely, though it wants dealing with rather than another spray. Six months on one patch loads urine into a small part of the foundation, past the reach of anything topical. Immersion lifts it clear and enzymes handle the odour at source. Where the colour below has been marked, we show you while the rug is still on the bench.

Do you collect from Witta, North Maleny and Reesville as well?

All three, plus Balmoral Ridge, Wootha, Bald Knob and Crohamhurst, on the same range loop day. Those communities all come into Maleny anyway, so a single day covers the district properly, and each rug after the first has $20 off applied to it.

Why can a rug not just be dried up here after cleaning?

Because at 425 metres it will not dry through. Cloud settles on the range for days at a time and the air outside is frequently wetter than the air in the house. A rug that feels dry on the surface and holds moisture in its base will smell within a fortnight, which is the whole reason the piece travels to a controlled room instead.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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