Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The residential half of the twin towns

Rug Washing Tweed Heads South,
Ten Years in One
Spot

Rugs stay put for years in this suburb, and river damp works on them the whole time. We take the rolled piece from your door, wash it by hand at Yatala, and hand it back finished about a week later.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the Tweed run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Looked at, then quoted

An honest quote for rugs that have stayed put

A rug that has held the same floor for ten years needs reading rather than guessing. We inspect it, set one figure from what is there, and that figure is what the invoice says.

Free pickup and deliveryDoor to door on the Tweed run day
Inspected before pricingWear, fibre and dye all read first
Hand washed at YatalaImmersion by hand, IICRC certified team
$20 off every extra rugDo the hall and the lounge together
free re-wash guaranteeAnything you are unhappy with, raised within 48 hours of delivery, means we wash it again for nothing
What happens next
  1. 1
    Rolled at your doorThe driver handles it, riverside or inland
  2. 2
    Read, then quoted onceOne number, taken from the rug in front of us
  3. 3
    Immersed by hand at YatalaWashed whole, rinsed until nothing more lifts
  4. 4
    Back in about 7 daysDried in a controlled room, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
7,902 in 2011, 7,941 in 2021

Rug washing Tweed Heads South, in streets that stay put

A suburb that has stopped changing size

Tweed Heads South sits on the Tweed River about three kilometres south of Tweed Heads proper, inside the Tweed Shire. Its population was 7,902 at the 2011 census and 7,941 in 2021, which is as close to flat as a decade gets in this part of the country. Tweed Heads is the neighbour to the north, Tweed Heads West and Banora Point inland, and the river forms much of the eastern edge. That stability is the defining fact about working here. Where a growth suburb hands us new rugs in new houses, this one hands us pieces that have been in place long enough for their owners to have stopped seeing them. The suburb sits in the Tweed state electorate and the federal Division of Richmond, administratively part of the same shire as the whole river-mouth community.

A rug that has not been lifted in ten years is not a clean rug. It is a rug nobody has checked.

A generation older than the country

At the 2011 census the median age here stood at 52, fifteen years above the Australian median of 37, with more than seventy percent of residents born in Australia and the great majority speaking only English at home. Combine that with a population that has barely moved and you get a suburb of long tenure: people who arrived to stay, in established housing rather than new estate stock, on both the riverside and inland streets. The rugs follow the same pattern. They were bought once, placed once, and have not been rotated, lifted or professionally washed since. That is not neglect, it is simply what happens when a house settles. Our job on a page like this is to say what a decade of standing still actually does to wool, and what a proper wash gets back.

River air instead of sea spray

Set back from the open coast, this suburb trades direct salt spray for river humidity, and the two behave differently. Salt is abrasive and chemical and arrives in bursts on the wind. River damp is patient. It settles over low-lying streets through summer, holds in still rooms, and works into wool slowly enough that nobody notices the moment it began. What it leaves is a dulled colour, a flattened handle and a faint musty note that residents genuinely cannot smell. Weekend sport adds the other half, since grass and turf from the fields come home on boots week after week. A full immersion bath resets both at once, colour and odour, and the piece is dried flat in a controlled room so it returns finished rather than still damp underneath.

Tweed Heads SouthBanora PointTweed HeadsCoolangattaand the river streets running between them
The whole list for 2486

Twelve services, for rugs that have not moved in years

Settled riverside and inland streets, long-tenured owners, and pieces that have held the same square metre of floor for a decade. Slow damage needs a thorough answer.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Tweed Heads South

Three kilometres south of the harbourfront, along the river, in a suburb whose population has barely shifted in a decade. The rugs have barely shifted either.

Ten years in one position does something specific to a rug. Soil compacts into a band where people walk, the pile leans permanently, and river humidity keeps the whole thing slightly damp at the base. A full immersion bath releases the compaction, the rinse takes the soil away, and controlled drying resets the pile so it stands rather than lies.

  • Collected from the front door
  • Assessed before it is priced
  • Compaction released properly

Rug Washing Tweed Heads South

Immersion washing for the pieces long-tenured households own: wool bought once, placed once, and expected to last another twenty years.

Twenty summers of river air leave a rug dull rather than dirty, and dullness is the hardest thing to argue with over the phone. The bath is mixed to the fibre, the rug is worked by hand across its whole surface, and the rinse runs until the water clears. Colour that owners had given up on tends to come back with it.

  • Whole-rug immersion
  • Bath mixed to the fibre
  • Rinsed until the water clears
Most popular

Stain Removal

Grass and turf from Arkinstall Park, a spill during a family lunch, a mark that has been quietly setting since last winter.

A mark left alone for six months behaves differently to one from yesterday, and pretending otherwise wastes everybody's time. Testing establishes the fibre and whether the dye has moved. The treatment follows from that, and the answer afterwards is given straight: gone, improved, or staying exactly where it is with the rug left intact, which on a settled piece is often the better trade.

  • Old marks read differently
  • Dye checked before treatment
  • A straight answer either way

Pet Stain and Odour

One accident on the lounge room rug, noticed late, and a smell that comes back every humid week no matter what goes on top of it.

Months of surface treatment cannot reach a residue that soaked into the backing on day one. That is the whole problem in a sentence. The rug is bathed so the backing is flushed properly, an enzyme stage breaks down the source, and the drying room removes the damp that keeps waking the smell up again each summer.

  • The residue is in the backing
  • Enzymes on the source itself
  • Damp removed with it

Odour Removal

The slow, faintly stale note a settled riverside house develops, built up over years rather than arriving in a week.

Nothing about this smell is dramatic and that is exactly why it survives so long. It accumulates at the base of the pile across successive humid summers until visitors notice it and residents do not. Washing dissolves what the odour has bound to and the rinse removes it entirely, and no fragrance goes on afterwards to disguise anything.

  • Built up over years
  • Dissolved at the base
  • No fragrance over the top

Rug Spot Cleaning

Where a rug is sound apart from one mark, doing the small job in the room usually beats losing the piece for a week.

The mistake made most often is working too hard at a small area. The pile opens, the mark's edge migrates outward, and the crushed patch catches the light for years afterwards. We test, treat lightly and groom the area level again. Where the mark needs the bath to shift properly, that is what you get told.

  • Better kept in the room
  • Light hands, never hard
  • Told when a bath is needed

Rug Steam Cleaning

Hot water extraction for the working pieces: the runner along the hall, the mat by the back door, the rug the sports bags land on.

Weekend sport puts a great deal of grass and mud through a front door in this suburb, and the pieces that catch it are usually machine made and built for exactly that. Steam suits them and returns them fast. Hand knotted wool is a different conversation entirely and is never treated this way.

  • For machine-made pieces
  • Handles weekend sport well
  • Kept away from knotted wool

Rug Dry Cleaning

Low moisture cleaning for the rugs water would take colour from, or whose foundation has gone brittle over decades in a riverside room.

A rug that has sat in one spot since the eighties may have colours that were never fully fixed to begin with. A swab settles that question before any water is drawn. Compound work is then done in slow sections. It is the more careful process, chosen because the alternative would cost the rug something it cannot get back.

  • Swabbed before any water
  • Slow, sectioned work
  • Chosen to protect the colour

Water Damage Restoration

A washing machine hose, a hot water tank, storm water under a door. Whatever the source, the first day does most of the work.

A soaked rug in a humid riverside house does not dry on its own, it ferments, and the window for saving it is short. Ring while it is wet and name the water. Stabilising and drying come first, assessment second, and the bath only once the piece is safe. You hear where it stands before spending anything.

  • It will not dry on its own
  • Name the water when you ring
  • Assessed before any outlay

Mould Rug Cleaning

A musty edge under a lounge suite that has not been moved in years, or grey shadow on a rug in a shaded riverside room.

Long tenure and still, damp air are the two conditions this needs, and this suburb supplies both generously. Treated water lifts the growth and the residue it fed on, the rinse clears what remains, and controlled drying removes the moisture that allowed it. Rugs caught in the first season generally come back whole.

  • Long tenure is the risk
  • Growth and residue together
  • Moisture taken out at the end

Rug Moth Treatment

Grubs go for wool in the least disturbed corners, and in a house where the furniture has not moved for a decade there are plenty of those.

Undisturbed is the operative word. A rug that has been walked on daily is rarely the one with the damage; the piece behind the door or under the spare bed is. The bath is treated so that no stage of it survives, the debris leaves with the rinse water, and storage is covered before the rug goes back.

  • Undisturbed corners first
  • Whole cycle ended at once
  • Debris rinsed away

Stain Protection

Once the wash is finished a clear coating can go on, which is sensible for a piece about to hold one spot for another five years.

Anything spilt on a long-settled rug tends to be found late, which is where a few extra minutes matter. The finish slows the trip from surface to foundation without altering handle, colour or sheen. It is not protection in any absolute sense and we do not sell it as such. It is time, and time is the useful part.

  • Applied before it goes home
  • Handle and colour unchanged
  • Time, described honestly

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Out to the motorway, then north

Our Gold Coast office, and the far end of the run

Our Gold Coast office

Premier Rug Cleaning and Washing - Gold CoastUnit 9/38 Computer Rd
Yatala QLD 4207

(07) 5500 2863

Computer Road in Yatala carries both the registered Gold Coast office and the wash floor. Bookings and quoting run through the office there, and your rug stays with our own driver the entire time.

Up from the river to the wash floor

Rolled at the house, bathed by handThe piece travels with our driver and goes into the bath whole at Unit 9/38 Computer Rd, Yatala QLD 4207.
Just under an hour each wayOut through Tweed Heads to the Pacific Motorway, then a steady run north through Robina and Helensvale to the Yatala exit, about seventy kilometres.

The kilometres are ours to cover. Tweed Heads South is collected on the same Tweed day as its neighbour to the north, return included, and the window is set once the day is confirmed.

Three Tweed Heads South stories

A sporting precinct, a settled population and a river's other side

The residential half of a well-known border town.

The park that became a precinct

Arkinstall Park was expanded by Tweed Shire Council in 2014 into the area's main sporting hub.

A suburb organised around one busy sporting precinct sends a lot of grass, mud and turf home on boots. That is ground-in traffic, and a full immersion bath is what clears it from a household rug.

A suburb a generation older than the nation

The median age here was 52 against an Australian median of 37, in a population that has stayed almost exactly the same size.

Long tenure means rugs that have held the same square metre of floor for a decade or more. Those are the pieces that gain the most from an honest look rather than another surface clean.

The river's quieter half

Tweed Heads South carries the river along its eastern edge, three kilometres from the harbourfront and its tourism.

Being the quiet side changes nothing about the air. The same river humidity settles into every street here, and it is on the same scheduled collection day as Tweed Heads itself.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Tweed Heads South

Rated 4.9 ★ from 8 customersaround Tweed Heads South, collected directly from our customers after every clean.

on 20 Sep 2022
Rug sits better now in Tweed Heads South
The damaged edge on the Afghan rug was getting worse each week. The work was neat, with no bulky stitching showing. The side now lies flatter and looks much cleaner. It was a sensible result for a rug that gets real use.
Esther Hunt
from Tweed Heads South
on 12 Nov 2020
Easy pickup for our shag rug in Tweed Heads South
I was hoping the shaggy rug still had a decent result left in it. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Tweed Heads South pickup was handled well.
Tessa Phillips
from Tweed Heads South
on 06 May 2025
Old fringe refreshed in Tweed Heads South
Pickup from Tweed Heads South was easy, and the repair was handled with care. I was worried the worn rug ends would keep getting worse. The ends look neater and the rug sits better in the room.
Casey Byrne
from Tweed Heads South
on 09 Feb 2026
Easy pickup for our machine-made rug in Tweed Heads South
This was one of those jobs I kept delaying, mostly because the machine-made rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room. Collection from Tweed Heads South was simple.
Thomas Murphy
from Tweed Heads South
on 17 Apr 2026
Careful clean before install in Tweed Heads South
I wanted the large area rug fresh before staging the room. Pickup from Tweed Heads South was arranged without much fuss. The client was happy with how it looked in place.
Gabrielle Chapman
from Tweed Heads South
on 12 Nov 2025
Old stains are much less obvious in Tweed Heads South
The set-in marks on our wool rug had made the colours look dull. They did not promise miracles, but the stains lifted well and the pattern looks vivid again. The Tweed Heads South pickup was handled well.
Paige Williams
from Tweed Heads South
on 30 Jul 2021
Easy pickup for our wool rug in Tweed Heads South
I kept noticing the wool rug whenever I walked through the entry. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Tweed Heads South pickup was handled well.
Lachlan Hansen
from Tweed Heads South
on 10 May 2026
The Tweed Heads South pickup was straightforward for our machine-made rug
Our dog had one accident on the machine-made rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Tweed Heads South pickup was handled well.
Noah
from Tweed Heads South
All customers

This side of the river first, then everywhere else

The cards above were left by Tweed Heads South households. The larger count covers every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
One scheduled day

Collected alongside Tweed Heads South

The Tweed run reaches these neighbours together.

Good to know

Tweed Heads South questions, answered plainly

Our rug has been in the same spot for ten years. Where do we start?

With an inspection, because a decade in one position produces compaction, permanent lean and a slow damp load that all need reading together. Once we have looked, you get one figure and a plain description of what the wash will recover. Nothing is quoted before the rug has been seen properly.

What decides the cost of the job?

Size, fibre and condition, in that order, which is why the rug is assessed before any number exists. The figure then holds through to the invoice, with collection and return already included. Where washing a piece will not repay what it costs, we tell you at the assessment instead of taking the work.

The rug smells slightly musty but we are used to it. Can that be fixed?

Usually completely. That note is bound at the base of the pile after successive humid summers, which is why airing the room achieves nothing. The bath dissolves what the odour is attached to and the rinse takes it away, and nothing scented is added afterwards to cover what is left.

There was a dog urine accident on the lounge rug some time ago. Too late?

Rarely too late. Urine reaches the backing on the day it happens and stays there, which is why the smell returns each humid week regardless of what has been sprayed on top. The bath flushes that layer, an enzyme stage settles the source, and any colour damage is described honestly at the assessment.

Do you also collect from Tweed Heads, Banora Point and Coolangatta?

Yes, all three sit on the same Tweed run day as this suburb, along with Tweed Heads West and Kirra. Households a few doors apart can send rugs on the same collection, and each rug after the first is $20 off.

How quickly can we have the rug back?

Seven days is the ordinary answer from collection to delivery. If a date is locked in and cannot move, ask about the 48-hour express service, which carries an additional cost. Either route ends the same way, with the piece fully dried in a controlled room before it is rolled.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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