Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The hinterland's transport town

Rug Cleaning Landsborough,
a Town Built Around Getting People
Moving

A coach stop that became a shire office, a railway town and now the coast's inland bus hub. We schedule the pickup, hand wash the rug at Yatala, and bring it back on the day we said.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the hinterland run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Booked, seen, then priced

One figure, and a date you can plan around

You get two things from us before any work happens: a single figure taken from the rug itself, and a collection day that is actually kept. If washing this rug will not repay what it costs, we say so at the inspection rather than after it.

Free pickup and deliveryFrom the door, on the hinterland run day
Nothing quoted unseenFibre, foundation and colour checked first
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugTwo rugs, one collection, one trip
free re-wash guaranteeAny issue raised within 48 hours of the return trip and we run the rug through a second time at our cost
What happens next
  1. 1
    Rolled at the doorFrom a hallway, a porch or a garage
  2. 2
    Inspected, then costedOne figure, taken from the rug itself
  3. 3
    Bathed by hand at YatalaImmersed whole, rinsed until it runs clear
  4. 4
    Home in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
3,706, then 3,812, then 4,446

Rug washing Landsborough, worked into the hinterland schedule

A hundred and fifty years of arranging travel

Everything Landsborough has ever done has been about moving people through and doing it in an organised way. The settlement began in 1871 when Isaac Burgess built a slab hut to serve Cobb and Co coaches on their run through the district. The post office opened on 23 January 1881 under the town's original name, Mellum Creek, from the local Aboriginal word for volcano, and was renamed Landsborough in 1890 after the explorer William Landsborough, the first European to cross Australia from north to south. In 1912 Landsborough Shire split away from Caboolture Shire and ran its own administration from this town until the merger into the City of Caloundra in 1968. The railway came and stayed. Today the town works as the major bus transport hub for the entire coastal Sunshine Coast, which is the same job it has always had in a different vehicle.

A collection day that gets kept is not a small thing. Most of what goes wrong in this trade goes wrong on the calendar first.

Old timber and new estates, on the same street sometimes

The housing here divides cleanly. There are the timber homes left from the coach and railway decades, generous, high-set, with floors that have carried rugs for a long time and are still doing it. Then there is the growth: 3,706 residents at the 2011 census, 3,812 in 2016 and 4,446 in 2021, most of that arriving as new family homes. The rugs that come to us from those two halves need different things. From the older houses we usually get good wool that has never been properly washed, where the whole job is releasing decades of soil that has worked its way down to the knot line. From the newer ones we get large modern pieces three to five years old that are carrying an enormous amount of traffic in a short time. Neither is a difficult job. They are simply different ones, and we sort out which is which before quoting rather than after.

Reservoir damp, red soil, and a rug that never quite dries

Landsborough sits below the range with Ewen Maddock Dam to the northeast, so it carries coastal plain humidity plus the first real touch of hinterland damp. The soil around the district is the red hinterland kind that marks rather than brushes off, and it comes indoors readily on a wet week. What that combination produces is a rug loading up faster than the household notices and then failing to dry out between rain events, so odour usually arrives before any visible dirt does. Both parts answer to the same treatment, provided the treatment includes the drying. Washing lifts the soil and releases what smells. The controlled room afterwards is what determines whether the rug goes home genuinely dry, and skipping that is why some rugs are no better a month after a clean than they were before it.

LandsboroughBeerwahMooloolah ValleyGlenviewand the estate streets on either side of Steve Irwin Way
All twelve, for 4550

Twelve services, for the gateway town

Sixty square kilometres between the highway and the range, with three low hills, a reservoir and a railway station. Old timber homes and new estates in equal measure.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Landsborough

Sixty square kilometres between the Bruce Highway and the range, with Steve Irwin Way through the middle and Ewen Maddock Dam to the northeast.

Rug work is a sequence, not a single event, and getting the order right is most of the result. Inspect, test, wash, rinse, dry, groom. Skip a step or run two out of order and the rug comes back looking clean and behaving badly. We work through it the same way every time, and you are told at the start what each stage will and will not achieve.

  • A sequence, not a single event
  • Order wrong, result wrong
  • Each stage explained at the start

Rug Washing Landsborough

Full hand immersion for wool and cotton rugs in a town where the timber houses and the new estates both keep them on the floor.

The reason we wash rather than clean the surface is straightforward. Soil sinks. Once it has reached the knots it stays there and abrades the fibre from the inside out, and no amount of work at the top of the pile will bring it back up. Immersion releases the whole load at once. The rinse takes it away, and the bath runs at whatever strength the dyes will accept.

  • Soil sinks, then stays
  • It abrades from the inside out
  • Strength set by the dyes
Most popular

Stain Removal

Red hinterland soil off a driveway, food and drink from a busy household, and marks that predate the current owners entirely.

We deal with staining in a fixed order. Identify what it is, test what the fibre and existing dye will stand, then treat within that limit and no further. Working outside the limit is how a stain becomes a bleached patch, which is a much harder problem than the mark was. Afterwards you get a plain account of what came out and what turned out to be permanent.

  • Identified, tested, then treated
  • A bleached patch is worse
  • A plain account afterwards

Pet Stain and Odour

A dog with a yard and a favourite indoor spot, and a rug that has been quietly taking the consequences of that arrangement.

Timing is what decides how well this goes. Urine reaches the foundation within minutes and stays there indefinitely, so a deposit dealt with this month is a straightforward job and the same deposit dealt with next year often is not. A bath reaches the backing and lifts it out, enzymes break down the odour compounds, and controlled drying keeps the smell from returning in the heat.

  • Timing decides how well it goes
  • It reaches the foundation in minutes
  • No return when the heat arrives

Odour Removal

A closed-up house after a wet week, cooking that has settled in, and the reservoir damp that reaches this side of town.

Odour attaches itself chemically to wool fibre. It does not float above it, which is why airing and spraying both fail on any timescale that matters. The wash breaks the attachment and the rinse removes what it frees, in that order, and both steps are necessary. Nothing scented is added afterwards, because a fragrance on top of an odour is not a solution to anything.

  • Attached chemically, not floating
  • Break it, then rinse it, in order
  • Nothing scented added afterwards

Rug Spot Cleaning

A recent mark on an otherwise sound rug, handled at the house instead of taking the whole piece away for a week.

There is a right order here too, and most people get it backwards by starting with force. Pressure first flattens the pile and moves the mark's edge outward, and once that has happened the wider pale shape is what people notice. Test first, then treat lightly, then comb the surface back into alignment. Where the mark has gone below what that reaches, we say so rather than persisting.

  • Most people start with force
  • Test, treat lightly, then comb
  • We say so rather than persist

Rug Steam Cleaning

Hot water extraction for hardy synthetics: entrance mats, hall runners and machine-made rugs in the rooms that take the most traffic.

The advantage in a busy household is scheduling, because a synthetic piece treated this way is dry and back in position the same day rather than absent for a week. Applied to hand knotted wool it causes damage that only appears years later. We establish the construction first and tell you which category the rug falls into before any decision is taken.

  • Back in position the same day
  • On wool the damage appears late
  • Category settled before deciding

Rug Dry Cleaning

Low moisture work for rugs with unreliable colour fastness, or with a foundation too dry and fragile to survive a full bath.

Older timber homes here often contain a rug that arrived with a previous generation and has never been tested. A short check on the reverse settles whether water is safe, and it takes about a minute to run. Where it is not, compound work section by section is the alternative. It achieves less and it takes longer, and a dye that has bled is not recoverable at any price.

  • Arrived with a previous generation
  • A minute of checking settles it
  • A bled dye is not recoverable

Water Damage Restoration

A hose failing behind an appliance, a roof leak found late, or stormwater across a threshold in a summer downpour.

The response has an order and the first item is speed. Ring on the day, describe what the water was, and let us collect before anything is decided. Drying and stabilising come before any judgement about what can be saved, because a wet rug cannot be assessed accurately. That assessment reaches you free, and the decision about what happens next stays with you.

  • Speed is the first item
  • A wet rug cannot be assessed
  • The decision stays with you

Mould Rug Cleaning

Grey coming up under a bed or behind a lounge, and the sharp smell that usually arrives before anything is visible.

Growth needs a damp floor with something over the top of it, and between the reservoir close by and the humidity this town carries, that pairing turns up regularly. Treating the bath deals with the colony and the deposit anchoring it in one pass. Rinsing clears the pair off the wool. Then the drying room pulls out the moisture that made the corner suitable, and without that the same spot restarts.

  • Damp floor and something over it
  • Growth and film both removed
  • Without the drying it restarts

Rug Moth Treatment

Wool disappearing in a spare room, a wardrobe base, or the length of rug that lives permanently under a heavy sideboard.

The damage always occurs where nothing is lifted, so in most houses it is the same few square metres every time. A single treated wash finishes eggs, larvae and adults at the same moment rather than knocking back one stage and letting the rest carry on. The eaten fibre goes out with the rinse, and the true scale of the loss is only clear once it has.

  • Always where nothing is lifted
  • Every stage in one treatment
  • True scale clear only after

Stain Protection

An optional clear finish added at the end of a wash, worth considering on a light rug in a room the whole household uses.

It is a scheduling advantage rather than a shield, and that is how we describe it. A liquid sitting up on the pile for a short while is a liquid somebody can still deal with using a towel, and in a busy house that margin is often the difference. Beyond that it does nothing, and it alters neither the handle nor the sheen nor the colour.

  • A margin, not a shield
  • Still reachable with a towel
  • Handle, sheen and colour untouched

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
A service area, not an address to visit

Our Sunshine Coast office, and the schedule the wash floor keeps

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

The Sunshine Coast listing describes the ground we cover rather than somewhere to call in at. Rugs are collected from the house here and washed at Yatala, and nothing is handled in between.

South on the highway, on schedule

One address takes them allRugs from this town are hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Eighty to ninety minutesOnto the Bruce Highway at the town's edge, south to the M1, about 110 to 120 kilometres.

The travel is ours and it is already in the price. On the hinterland day Landsborough is worked between Beerwah and Mooloolah Valley, and we confirm the window as soon as that day is locked in.

Three Landsborough stories

An explorer's name, a shire's administration, and a wartime shelter

A town that has spent a century and a half organising other people's journeys.

Named for an explorer, founded as a coach stop

Landsborough is named after William Landsborough, the British-born explorer who became the first European to cross Australia from north to south, though the settlement itself began under an entirely different name, Mellum Creek, meaning volcano in the local Aboriginal language.

A town named for an explorer who probably never stopped here, on ground first known for a coach-stop hut, is layered local history worth having before we collect a rug from it.

An old shire's administrative centre

Landsborough Shire split from Caboolture Shire in 1912 and made this town its administrative centre, a role it held until the shire merged into the City of Caloundra in 1968.

A town that once ran an entire shire's administration still carries that weight in its buildings, and we bring the same weight of care to a rug from a heritage street or a new estate alike.

A wartime shelter, and today's bus hub

An Air Raid Shelter still stands on Cribb Street, a genuine piece of Second World War history, while modern Landsborough works as the major bus transport hub for the whole coastal Sunshine Coast.

A town built around getting people where they said they would be is a fair match for a service that lives or dies on keeping to a scheduled collection day.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Landsborough

Rated 4.9 ★ from 8 customersaround Landsborough, collected directly from our customers after every clean.

on 02 Oct 2020
Beach grit removed in Landsborough
The natural fibre rug from our coastal place had a rough, gritty feel underfoot. Pickup and delivery suited us because the rug was awkward to move. The difference was obvious as soon as we unrolled it. The clean made the fine sand through the fibres much less of a talking point.
Matt Stevens
from Landsborough
on 19 Jun 2025
Easy pickup for our jute rug in Landsborough
This was one of those jobs I kept delaying, mostly because the jute rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the bedroom. Collection from Landsborough was simple.
Tessa Lane
from Landsborough
on 19 May 2026
Easy pickup for our Afghan rug in Landsborough
Our dog had one accident on the Afghan rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Landsborough pickup was handled well.
Hamish Reynolds
from Landsborough
on 30 Jul 2024
The Landsborough pickup was straightforward for our shag rug
I wanted the shaggy rug fresh again before putting the hallway back together. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Landsborough pickup was handled well.
Renee Phillips
from Landsborough
on 01 Jul 2021
Storm water handled in Landsborough
A pot plant left a dark water mark on the woven rug. It was worth cleaning rather than replacing it. It was a good save for a rug we still wanted to keep.
Jason Kelly
from Landsborough
on 26 Oct 2020
Easy pickup for our wool rug in Landsborough
The wool rug had been bothering me in the lounge for weeks. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. It was an easy result to be happy with. The Landsborough pickup was handled well.
Angus Cooper
from Landsborough
on 04 Jul 2025
No more musty room in Landsborough
They collected it from Landsborough and explained the mould cleaning process clearly. We stored the Moroccan rug too long and it came out smelling damp. The mustiness is no longer the first thing you notice in the room.
Alicia Sharma
from Landsborough
on 07 Jun 2021
Easy pickup for our shag rug in Landsborough
I had tried spot cleaning the shaggy rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Landsborough pickup was handled well.
James Coleman
from Landsborough
All customers

Landsborough's own cards, then every other suburb

The cards above come from Landsborough addresses. The larger figure counts every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Along the line and off the highway

Collected on the same day as Landsborough

These are worked in order on the hinterland run, north and west from town.

Good to know

Landsborough questions, answered plainly

When would you actually collect, and how firm is the day?

On the scheduled hinterland day, and the window is confirmed once that day is set rather than promised in advance and adjusted later. Landsborough sits between Beerwah and Mooloolah Valley on the run, so we can generally tell you which part of the day to expect.

How is the cost of washing a Landsborough rug decided?

Entirely by the rug. Four things go into it: size, construction, fibre and the state it has reached. Your address is not one of them, and getting it to Yatala and back is a cost we carry. What you are quoted at the inspection is what you pay.

Our rug is from the old family house and has never been cleaned. Where do we start?

With an inspection, and no commitment beyond that. A wool rug kept reasonably dry usually has a great deal left in it even after decades. What the check tells you is how much of the dullness is soil that will come out and how much is wear that will not, and those two look identical until somebody turns the rug over.

The dog has urinated on the rug more than once and the smell returns each summer.

That pattern means the urine has soaked into the foundation, where warmth brings the odour back out and where sprays cannot reach. Immersion lifts the deposit clear, enzymes break down what causes the smell, and controlled drying ends the cycle. If the dye beneath is damaged, you see it at the assessment.

Do you collect from Beerwah, Mooloolah Valley and Glenview as well?

All three are on the same hinterland day, along with Peachester and Beerburrum. Neighbours sending rugs together is entirely fine and changes nothing except that each rug after the first has $20 off applied to it.

Is there a faster option if we need it back sooner?

Yes. Standard turnaround is about seven days from collection to return, and a 48 hour express service is available at additional cost. The drying is not shortened in either case, because a rug returned with moisture still in its base will smell again within a fortnight.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
Scroll to Top