Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

First stop on the hinterland day

Rug Cleaning Beerburrum,
a Town Handed Out
in Lots

Pine plantation on every boundary and farm blocks that were measured out in 1916. We take the rolled rug from the verandah, bathe it by hand at Yatala, and bring it back sound.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery on the hinterland run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
One inspection, one figure

A straight number for a rug worth the trouble

Before we quote anything we work out whether washing this rug is worth your money. If it is, you get one figure and we hold to it. If it is not, we say so and the rug stays where it is.

Free pickup and deliveryTo the verandah, on the hinterland day
Nothing quoted unseenFibre, foundation and colour checked first
Hand washed at YatalaFull immersion by hand, IICRC certified
$20 off every extra rugSend the hall runner with the big one
free re-wash guaranteeRaise any problem within 48 hours of the rug arriving home and we wash it again at our own cost
What happens next
  1. 1
    Rolled at the doorOff a verandah, a carport or a hallway
  2. 2
    Looked at, then costedOne figure, taken from the rug itself
  3. 3
    Bathed by hand at YatalaImmersed whole, rinsed until it runs clear
  4. 4
    Back in about 7 daysDried flat under control, groomed, rolled
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
941 people across 96 square kilometres

Rug washing Beerburrum, the first stop on our hinterland day

A town measured out in 1916

Beerburrum did not grow the way most Queensland towns grew. In 1916 the government cut more than 550 farm lots across 24,000 hectares here for returned servicemen, the largest soldier settlement scheme the state ever ran, and a town appeared behind it almost at once. Anzac Avenue was planted with camphor laurels and weeping figs in 1920 to mark the scheme, and a School of Arts Hall opened on 9 May 1918 to give the new farmers somewhere to meet. The soil and the lot sizes turned out to be harder than the plan allowed for, and by 1931 both the cottage hospital and the Anglican church built for those families had closed. What is left is a settlement of 941 people, up from 763 in 2016 and 600 in 2011, sitting quietly behind a highway that was moved away from it twice.

Places that were planned once and then had to work it out for themselves tend to keep what still does the job. Rugs included.

Two ages of house, one kind of floor

The housing here comes in two clear layers. There are the timber places left from the settlement years, high-set, added to over decades, with floors that have been sanded more than once. Then there are family homes put up in the last twenty years on the same road frontages. Both types share one thing that matters to us: a back door that opens straight onto working ground. Pine plantation, gravel drives and paddock run right up against the settled blocks, so the soil load a Beerburrum rug carries is heavier than its appearance suggests. That is worth knowing before anybody guesses at what a wash will achieve. We open the rug, look at the foundation and the reverse, and give a straight account of what is structural and what is only surface, because those two conditions have completely different answers.

Flat ground, still air, and a rug that never quite dries

Beerburrum sits low, with State Forest on every side and the coastal plain's humidity over the top of it. Air does not move through a house here the way it does on the range or at the beach. Through the wet months a rug can hold moisture in its base for weeks while the surface feels perfectly dry to the hand, and that gap is where mustiness and growth begin. It is also why drying counts as a stage of the job here and not as the tail end of the washing. Soil and odour come out with the water. What decides whether the rug arrives home genuinely dry is the controlled room afterwards, and on this ground that single distinction separates a wash that lasts from one that does not.

BeerburrumGlass House MountainsBeerwahLandsboroughand the farm-block roads either side of the rail line
All twelve, across 4517

Twelve services, for blocks cut out of pine country

Ninety-six square kilometres of State Forest, plantation and settled farm blocks between Caboolture and Beerwah. Rugs that live with forest dust and a working back door.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Beerburrum

Ninety-six square kilometres of plantation and settled blocks between Caboolture and Beerwah, first measured out into farm lots in 1916.

Plantation country puts a particular load into a rug. Fine forest dust, red soil off the shoulder of a working road, and whatever comes in on boots at the end of a day outside. We open the piece flat, read what the foundation will stand before any water touches it, then bathe it whole and dry it in a room where we set the conditions rather than the weather.

  • Forest dust and red road soil
  • Foundation read before any water
  • Conditions set by us indoors

Rug Washing Beerburrum

Full hand immersion for wool and cotton pieces that have carried a working household through pine country for a decade or more.

Surface work moves what you can see. It does not move what has settled down against the knots, and that lower layer is what shortens a rug's life, because every footfall grinds it into the fibre. Water lifts it and carries it off. How hard the bath works is decided by the dyes and the backing, which we test beforehand rather than assume.

  • The lower layer does the damage
  • Every footfall grinds it in
  • Bath strength decided by testing
Most popular

Stain Removal

Red soil walked in off a plantation track, a glass tipped at the table, and older marks nobody has mentioned for years.

Soil around here carries its own colour, so it behaves less like a mark and more like a weak dye somebody has walked into the pile. We establish what the fibre and the existing colour will stand, work from that, and then say plainly which marks shifted and which have set for good. An honest answer is worth more than a hopeful one.

  • Local soil carries its own colour
  • Tested before anything is applied
  • Plain answer on what stayed

Pet Stain and Odour

Dogs that spend half the day in the yard, and a rug that has quietly taken the consequences of that arrangement.

An animal chooses one spot and keeps returning to it, so urine concentrates in a small part of the foundation instead of spreading thin. Nothing sprayed on top reaches that far down. Immersion gets to the backing and brings the deposit out, enzymes then break apart what actually causes the smell, and a controlled dry stops it coming back on the first warm day.

  • One spot, returned to for months
  • Sprays stop well short of it
  • Nothing left to return in the heat

Odour Removal

Woodsmoke through winter, a shut-up room after a wet week, and the plain smell of a house that works hard.

Smell is not a film sitting on top of wool. It is a compound bonded to the fibre, which is why hanging a rug on the line does so little on a humid morning here. Washing releases whatever the odour is attached to and the rinse takes the pair away together. We add no fragrance at any point, because covering a smell is not removing it.

  • Bonded to fibre, not resting on it
  • The clothesline achieves little
  • No fragrance added at any stage

Rug Spot Cleaning

One fresh mark on an otherwise sound rug is often better handled in the room than sent down the highway and back.

Most home attempts fail for one reason, which is pressure. Scrubbing flattens the surrounding wool where it stands and carries the outer edge of the mark sideways into clean fibre, so you finish with a bigger, fainter shape than you began with. Our order is testing, then a light hand, then combing the surface back into line, and a direct answer when the mark sits deeper than spot work can reach.

  • Pressure is the usual mistake
  • The fainter shape reads worse
  • Told directly when a bath is needed

Rug Steam Cleaning

Hot water extraction, the right call for hardy synthetics: hallway runners, machine-made pieces and the mat inside a laundry door.

These are built for the method and they go back down the same day, which matters in a house where somebody is always coming in from outside. Put the same treatment through hand knotted wool and the cost shows up years later, long after anyone would connect the two events. Construction decides the method here, and we explain the choice before starting.

  • Built for it, down the same day
  • Somebody is always coming inside
  • On wool the cost shows up later

Rug Dry Cleaning

Low moisture work for older pieces whose colour was fixed before fixing was reliable, or whose foundation has gone brittle with age.

A settlement-era house often holds one rug older than everything else under its roof, and a few of them will not take water at any temperature. Testing the reverse settles that question in about a minute. Where the answer comes back no, we work in careful sections with compound instead, because colour that has run has run permanently.

  • Older than the house around it
  • A swab settles it in a minute
  • Run colour does not come back

Water Damage Restoration

A tank overflow, a downpipe that gave up mid-storm, or water finding its way under a door on flat ground.

On country this flat water spreads sideways rather than running off, so it sits and soaks instead of passing through. Ring us the day it happens and describe where the water actually came from, because clean water and dirty water are two different jobs. Nothing is judged until the piece is dry and stable, and that assessment arrives with no invoice behind it.

  • It spreads sideways and then sits
  • Say where the water came from
  • The assessment carries no invoice

Mould Rug Cleaning

A rug rolled up in a shed through a wet season, or grey coming through the reverse in a shaded corner of a room.

Weeks of high humidity and pine on every boundary mean the air inside a house here barely turns over, and that is the whole of what growth requires. Because the bath is treated, it takes out the growth itself and the film it has bedded into. The rinse carries them off together. The drying room then removes the moisture that made the corner suitable in the first place.

  • Plantation keeps the air still
  • Growth and residue both removed
  • The moisture behind it taken out

Rug Moth Treatment

Wool disappears quietly in rooms nobody uses, and an older house on a farm block has more of those than most.

Moths need an undisturbed run of weeks, and a spare room, the far end of a hallway or the floor beneath a wardrobe gives them exactly that. One treated wash ends every stage of the life cycle at the same time, and chewed fibre leaves with the rinse. Only afterwards can anybody measure honestly how much wool has actually gone.

  • They need weeks undisturbed
  • Every stage ended at once
  • The real loss finally measurable

Stain Protection

A clear finish that goes on last, entirely optional, and worth thinking about where pale wool sits behind a gravel drive.

What it buys is a minute, not immunity, and we describe it that way rather than dressing it up. A spill sits at the surface for that minute instead of travelling straight down, which is usually the difference between a cloth solving the problem and a wash solving it. Handle, sheen and colour all stay exactly as they were.

  • A minute bought, not immunity
  • It sits up rather than travelling
  • Handle and sheen left unchanged

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
No counter, one wash floor

Our Sunshine Coast office, and where the bath actually is

Our Sunshine Coast office

Premier Rug Cleaning Sunshine Coast

(07) 5227 8733

There is no counter to walk a rug into anywhere on this coast. The Sunshine Coast listing marks the territory we cover, a driver comes out to the property, and every bath is filled at Yatala.

South down the highway, then back

One floor takes the lotEverything collected here is hand washed at Unit 9/38 Computer Rd, Yatala QLD 4207.
Between seventy and eighty-five minutesStraight down the Bruce Highway and onto the M1, a shade over 100 kilometres each way.

That drive is ours and it stays out of your quote. Beerburrum is the first collection of the hinterland day, ahead of Beerwah and Landsborough, and the window is confirmed once the day is scheduled.

Three Beerburrum stories

A settlement scheme, an 1799 climb and a town that kept growing

Real history under the pine plantations most travellers drive straight past.

Queensland's largest soldier settlement

In 1916 Beerburrum became the largest soldier settlement scheme in Queensland, with more than 550 farm lots cut across 24,000 hectares for returned First World War servicemen.

A town raised almost overnight for returning soldiers and then honestly outgrown by its own hard start is a specific piece of local history, and specifics are what we deal in when we assess a rug as well.

The first Europeans on a Glass House peak

In 1799 Matthew Flinders climbed Mount Beerburrum with his Aboriginal guide Bongaree, the first Europeans recorded reaching the summit of any peak in the Glass House range.

A summit reached in 1799 and a school running since 1918 both say the same thing about this place, which is that there is more under the plantation than the highway lets on.

A small town growing steadily

Beerburrum's population rose from 600 to 763 to 941 across the 2011, 2016 and 2021 census counts, steady rather than dramatic growth for a rail-line forestry town.

A town that has grown without boom or fuss is easy to underestimate, and it gets exactly the same full wash and the same straight answer as anywhere larger further up the range.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Beerburrum

Rated 4.8 from 8 customersaround Beerburrum, collected directly from our customers after every clean.

on 10 Apr 2022
Spill mark cleaned in Beerburrum
The Persian rug was mostly fine apart from one stubborn make-up mark. The stain advice was clear before they took the rug away. It is a fair result and a clear improvement. The service took the awkward part of the job off our hands.
Natalie Rahman
from Beerburrum
on 11 Mar 2023
Colours look clearer again in Beerburrum
I booked because the hand-knotted rug was no longer looking its best. The old stains are much softer now, and the colours look cleaner in daylight. That was exactly the outcome we were hoping for. The Beerburrum pickup was handled well.
Simone Lewis
from Beerburrum
on 20 Dec 2025
Pet accident sorted on our Turkish rug in Beerburrum
The pet odour in our Turkish rug kept coming back whenever the room warmed up. After the clean it smells neutral again, not perfumed, and the nursery feels usable.
Kelsey Chen
from Beerburrum
on 18 Nov 2021
Easy pickup for our jute rug in Beerburrum
This was one of those jobs I kept delaying, mostly because the jute rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the front room.
Nate Hudson
from Beerburrum
on 20 Nov 2025
Easy pickup for our shag rug in Beerburrum
Our bedroom felt a bit stale because of the shaggy rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Beerburrum pickup was handled well.
Daniella Wallace
from Beerburrum
on 12 Sep 2021
Careful treatment for moths in Beerburrum
The wool fibres coming loose were bothering me more each week, especially when the room was closed up. The rug feels cleaner and we know what to keep an eye on now.
Nick Carter
from Beerburrum
on 02 Nov 2025
Handled with care in Beerburrum
The Afghan rug had been in the family long enough that I did not want to guess with it. They treated it gently and kept the communication clear. It looks refreshed, not over-cleaned. It is not perfect, but it is a fair result for an older rug.
Eva Martin
from Beerburrum
on 22 Jun 2021
Easy pickup for our wool rug in Beerburrum
The wool rug was starting to make the hallway feel less fresh. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Beerburrum pickup was handled well.
Darcy Miller
from Beerburrum
All customers

Beerburrum's own cards, then everyone else's

The cards above come from Beerburrum addresses. The larger figure counts every suburb we collect from.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The rail line and the foothills

Collected on the same day as Beerburrum

Each of these sits on the hinterland run, working north and west from here.

Good to know

Beerburrum questions, answered plainly

How often does the van come through Beerburrum?

On the scheduled hinterland day, which runs whether there is one rug waiting here or six. Beerburrum is the first collection of that day because it is the closest hinterland stop to the wash floor, so the pickup window here is usually early in the run.

What decides the price of washing a Beerburrum rug?

The rug does. Construction, size, fibre and how well it has held up are the only inputs. The address changes nothing, and getting it down the highway and back is already accounted for. The figure is set at inspection and it does not move afterwards.

Our rug came from the old family house and it is well over fifty years old. Is it too far gone?

Probably not, but it needs looking at before anything is promised. Age on its own is rarely the problem. What matters is whether the foundation is still sound and whether the dyes were fixed properly when it was made, and both of those are answered in a few minutes at the inspection.

The dog has urinated in the same corner of the rug for months. Can that be dealt with?

Usually, though the sooner it is looked at the better. Repeated urine concentrates down in the foundation, which is why sprays and powders never fix it for long. Immersion carries the deposit out, enzymes settle the source of the odour, and we tell you honestly at the assessment if the colour underneath has been damaged.

Do you collect from Glass House Mountains, Beerwah and Peachester as well?

All three run with us on the same hinterland day, along with Landsborough and Mooloolah Valley further north. Blocks out here often mean one stop covers two properties, so send everything together and each rug after the first has $20 off applied.

The room smells before the rug ever looks dirty. Is that normal out here?

It is common on flat ground carrying this much humidity. Odour settles into the base of a pile, and the base is the last part of any rug to dry out after a wet stretch. If the underside smells stronger than the face when you fold a corner back, that is your signal to book it in. Handled at that stage, one wash resolves it.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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