Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Ridgeline verandahs and fifty-plus heritage listings

Rug Cleaning
Clayfield
:
Inherited,
Not Replaced

Clayfield rugs tend to arrive with the house or come down through the family, and either way they deserve to be understood before they are cleaned. Premier Rug Cleaning starts with an honest identification, washes the piece by hand at Yatala, and returns it dried through and ready for its next few decades.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Dye testing and gentle handling as standard for old and valuable pieces
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Custodianship, priced plainly

Know the rug, then approve the figure

Half the value of dealing with a specialist is the knowledge that comes free. Describe the rug on the form, send a photo if you like, and you get a firm price along with a plain answer to the questions that matter: what it is, whether it should be immersed or dry cleaned, and what a proper wash will actually return. Clayfield households have been keeping good things for a century. We help the rugs keep up.

Inspected and quoted firstIdentification and a firm figure before any water
Free pickup and deliveryCollected rolled from the verandah on the inner-north day
Hand washed, never machine scrubbedImmersion at Yatala, the method the weavers assumed
$20 off every extra rugThe hallway runner rides along with the good room piece
48 hour re-wash guaranteeTwo days to raise anything and the wash repeats free
What happens next
  1. 1
    The driver collects the rolled rugFrom the door of the bungalow, gently
  2. 2
    Inspection and an honest quoteWhat it is, what it needs, what it costs
  3. 3
    Hand washed at YatalaImmersed with the dyes already proven safe
  4. 4
    Home again in about 7 daysDried through and groomed for the next decade
The Persian rug had reached the point where spot cleaning was not enough. The technician talked me through the options, and the result exceeded what I expected; the Persian rug genuinely looks better than it has in years.
Annabel StoneClayfield
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
Bungalows, Queenslanders, hoop pine floors

Rug Washing Clayfield Keeps the Good Pieces Going

Heritage homes keep serious rugs

This is heritage territory: Federation and California bungalows, grand timber Queenslanders on generous blocks, more than fifty properties and precincts on the heritage register, and two railway stations of its own. Many homes have held the same families for decades, with newer apartments filling in along Sandgate Road. The rugs match the housing. Inherited Persian and Turkish pieces, room-size wool bought to last, and runners protecting polished hoop pine floors: exactly the rugs that reward a careful hand wash and punish a quick surface clean. Premier Rug Cleaning has specialised in them for 29 years.

Wool holds that moisture quietly in the pile and foundation, and in a valuable rug the slow damp does more harm than foot traffic ever will.

What shade and summer do to good wool

Clayfield's ridges catch the breeze, but the deep gardens and verandah-wrapped designs that make the suburb beautiful also keep interiors dim and slow to dry through a humid summer. A full wash by immersion at Yatala clears what the summer has left behind, and controlled drying takes the rug to properly dry before it comes home.

Identification is the first service

A suburb whose school has carried its history since 1895 understands that knowing what you have is the start of keeping it. We treat rugs the same way. Before a quote is final, the piece is identified: fibre, knotting, likely origin, dye behaviour, condition. Owners regularly learn that the rug from the spare room is the best thing they own, and occasionally that the treasured one is a competent copy. Either way you decide what happens next with the facts in hand, which is how custodianship is supposed to work.

ClayfieldWooloowinHendraNundahand the verandah streets between the stations
Every service, done with white gloves

Twelve services for rugs with a family history

Persian and Turkish pieces that came with the house, room-size wool bought to last, runners guarding hoop pine floors. Identified first, then hand washed at Yatala.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Clayfield

The complete heritage-grade service: identification, dye testing, dusting, a full immersion hand wash at our Yatala facility, controlled drying and a final groom. Collected rolled from your door and returned in about 7 days.

Clayfield rugs are rarely anonymous, so the work starts with knowing what is on the floor: fibre, construction, origin, condition. Only then is anything washed. The result is a clean that respects what the rug is, and a written figure you approved before it happened.

  • Identified before it is washed
  • Dyes tested, method matched
  • About 7 days, door to door

Rug Washing Clayfield

Our signature full immersion wash, the method hand-knotted rugs were designed around. Submerged at Yatala, washed by hand, rinsed until the water runs clear, dried flat under controlled airflow with the fringe finished properly.

An inherited Persian has usually never been washed the way its maker intended, and the first proper immersion is a revelation: colour recovered, pile lifted, decades of fine soil gone from the foundation. It is careful, unhurried work, and it is what 29 years of practice look like.

  • Immersion, as the weavers intended
  • Fringes cleaned and finished
  • Colour and pile brought back up
Most popular

Stain Removal

Wine from the dinner party, tea beside the reading chair, the mark of unknown provenance that came with the rug. Fibre and dye are identified first, and every treatment is matched to both.

On a valuable rug the stakes of a wrong chemical are permanent, so nothing is applied on a hunch. We test, then treat, and we tell you before starting which marks will lift fully and which will only soften. On heritage pieces, honesty is the treatment plan.

  • Wine, tea, ink and mystery marks
  • Dye-safe on old vegetable colours
  • Honest forecasts per mark

Pet Stain and Odour

The new puppy has no respect for provenance. Accidents on good rugs are flushed from the foundation by immersion and treated with enzymes at the source, safely for wool, silk and old dyes alike.

Urine is acidic and it works on dyes as well as noses, so on a fine rug it needs to come all the way out, not be masked. The immersion wash carries the residue away, the enzyme treatment finishes the chemistry, and complete drying closes the case.

  • Safe for fine and antique rugs
  • Residue removed, dyes protected
  • Odour ended at the source

Odour Removal

The closed-verandah mustiness old Queenslanders cultivate, smoke from decades past, the storage smell a rolled rug acquires. Dissolved in the wash and rinsed away, never sprayed over.

Odour compounds accumulate in a rug's base like sediment, and heritage homes with deep gardens and shaded rooms add a layer every summer. The full wash empties that archive, and drying through to the backing means the house smell stays in the house, not the rug.

  • Musty, smoke and storage odours
  • Rinsed out, not perfumed
  • Dried through before returning

Rug Spot Cleaning

A single fresh spill on an otherwise clean piece, treated in place: dye-tested, lifted with restraint, and groomed back invisibly. The right choice when the rest of the rug was washed recently and only the accident needs attention.

The instinct to scrub is the most expensive instinct in rug care, especially on old vegetable dyes that lift with enthusiasm. Blot gently and book. If the mark needs facility treatment we say so plainly, and the full wash is quoted before you decide anything.

  • Local treatment, tested first
  • Gentle on vegetable dyes
  • Plain advice on the right scope

Rug Steam Cleaning

Hot water extraction reserved for the synthetics: the mudroom runner, the children's play rug, the hardworking piece under the outdoor setting. Never used on the good rugs.

Steam has its honest place, and knowing that place is the skill. Machine-made synthetics respond well; hand-knotted foundations and delicate dyes do not. The assessment sorts your pieces accordingly and we explain the sorting, because informed owners keep rugs longest.

  • Synthetics and utility rugs only
  • Quick and effective in its lane
  • Kept away from handmade pieces

Rug Dry Cleaning

Low-moisture cleaning for the rugs that fail the dye test: certain silks, unstable antiques, fragile foundations. Cleaned by compound, section by section, with immersion ruled out by evidence.

Some of the finest rugs in Clayfield cannot safely meet water, and for them this slower path exists. The same specialists work the same wash floor, the method is chosen by test rather than convenience, and you are told exactly why your rug qualified.

  • For silks and fragile antiques
  • Evidence decides the method
  • Same careful hands throughout

Water Damage Restoration

A blocked verandah drain, a burst pipe over the good room, the leak found a week late. Old rugs and water damage race a short clock, so book the day it happens.

Wet wool starts to mould in days and old dyes begin migrating sooner, which makes speed the main variable you control. At Yatala the rug is dried, washed and treated in the correct order, and you get an honest per-piece verdict before committing to anything.

  • Fast triage for old pieces
  • Dye migration stopped early
  • Verdicts before invoices

Mould Rug Cleaning

The bloom on a rug stored under the Queenslander, the musty patch where a verandah leak went unnoticed. The colony is removed by antimicrobial wash and the rug dried through so it cannot return.

Mould on a valuable rug is urgent but rarely fatal if it is caught and washed properly. Growth, spores and food source come out together in the immersion, staining is treated honestly, and complete drying plus better storage advice keeps the piece safe afterwards.

  • Colony and spores removed
  • Honest word on any staining
  • Dry through, protected after

Rug Moth Treatment

Moth grubs adore exactly what Clayfield owns: undisturbed wool in quiet rooms. Under the sideboard, beneath the piano, in the rolled spare. We end the infestation and wash away all evidence.

The tragedy of moth damage on a good rug is that it is entirely preventable. Treatment reaches every life stage, the wash removes larvae, casings and eggs, and the storage guidance that follows the rug home is what protects the rest of the collection.

  • Collection-safe treatment
  • Evidence washed away
  • The other rugs protected too

Stain Protection

An invisible barrier applied after washing, buying time against the next dinner party. Liquid beads instead of soaking, and a towel beats a treatment every time.

On rugs this good, prevention is simply cheaper than cure. The protection bonds to freshly washed pile without changing hand or sheen, and it converts the next red wine incident from a restoration question into a napkin moment. The good rug stays the good rug.

  • Invisible on fine pile
  • No change to hand or sheen
  • Dinner parties survivable

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down Sandgate Road, over the river

Our Brisbane office, and where the good rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The office end of things: enquiries, paperwork, questions answered. The rugs themselves go only to Yatala.

Where a Clayfield rug gets washed

Collected in Clayfield, washed at YatalaFrom your verandah, the rolled rug travels to Unit 9/38 Computer Rd, Yatala QLD 4207 for its full immersion hand wash.
About 45 minutes down the M1Sandgate Road to the Gateway, across the river and south. The rug rides both ways so the good car never has to.

Collection is door to door on the scheduled inner-north day, with your window confirmed once the run is set. The driver handles the rolling advice, the lifting and everything after.

Two schools and the clay beneath it all

Three pieces of Clayfield's story

The school that swapped names, the college that started with nine students, and the ground the suburb is named for.

Eagle Junction State School

Opened in 1895 carrying the suburb's own name, renamed in 1901.

A school into its second century says everything about how this suburb treats what it values. We wash rugs on the same principle: honest assessment first, then care that assumes the rug is staying in the family.

Clayfield College

Opened 9 February 1931 with nine students and five teachers.

College families here invest in things meant to last, and the rugs in these homes are usually the real article. They travel rolled in our van, get a careful hand wash at Yatala and come back properly dry.

The clay and brickworks name story

Named for the white-grey clay that fed kilns off Sandgate Road.

A suburb named for honest raw material suits how we work: real water, real hand washing at our own facility, and a 48-hour re-wash guarantee standing behind every rug.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Clayfield

Rated 4.9 from 11 customersaround Clayfield, collected directly from our customers after every clean.

on 30 Jan 2021
A straightforward rug collection for our Scandi rug
This was one of those jobs I kept delaying, mostly because the Scandi rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the lounge.
Claudia Fletcher
from Clayfield
on 01 Apr 2026
The heavy rug was easy to sort in Clayfield
I was hoping the wool rug still had a decent result left in it. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Clayfield pickup was handled well.
Freya Ford
from Clayfield
on 27 Aug 2021
Collection was the easiest part in Clayfield
The shaggy rug from Clayfield was ready for a proper refresh. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. We are in Clayfield, so having it collected made the job much easier.
Tahlia Reid
from Clayfield
on 05 Jan 2021
Easy collection around our schedule
A normal vacuum was not doing enough for the Afghan rug. After the full wash it felt soft underfoot and no longer had that old-room smell. The Clayfield pickup was handled well.
Peter West
from Clayfield
on 05 Mar 2025
Old stains handled properly for our woven rug
The woven rug in our family room had been overdue for a proper clean. The old stains are much softer now, and the colours look cleaner in daylight. It came back ready to put straight down. The Clayfield pickup was handled well.
Poppy Chen
from Clayfield
on 03 Jun 2021
A better shag rug after red wine spill in Clayfield
A red wine spill on the shaggy rug looked awful against the lighter pattern. They were honest about what might remain, but the mark is barely noticeable now.
Simon Wilson
from Clayfield
on 08 Apr 2023
Pet stains handled properly for our area rug
The area rug from Clayfield needed help with pet odour. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It came back ready to put straight down. The Clayfield pickup was handled well.
Eliza Stephens
from Clayfield
on 07 Jul 2024
Fresher and softer when it came back in Clayfield
I wanted the cowhide rug handled carefully, not rushed through. The cowhide rug came back fresher, softer and ready to use again in the nursery. I would use them again without overthinking it.
Madeleine Ryan
from Clayfield
on 28 Sep 2025
Professional from pickup to return for our Persian rug
The Persian rug had reached the point where spot cleaning was not enough. The technician talked me through the options, and the result exceeded what I expected; the Persian rug genuinely looks better than it has in years.
Annabel Stone
from Clayfield
on 20 Sep 2021
Safe clean around the family for our area rug
I kept noticing the area rug whenever I walked through the entry. Our area rug feels clean again, and I was comfortable putting it straight back where the pets lie.
Keira Lewis
from Clayfield
on 04 Jul 2023
The pile on our Persian rug had gone flat through the main in Clayfield
The pile on our Persian rug had gone flat through the main walkway. After the immersion wash it feels soft underfoot again and looks much more alive.
Craig Pham
from Clayfield
All customers

Clayfield's word, and the wider ledger

Above, what neighbours here have said. Below, the tally kept across every region on our schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The inner-northside circuit

Suburbs washed on Clayfield's day

Ascot, Hamilton, Wooloowin, Albion and the rest of the ridge and flat.

Good to know

Clayfield questions, straight answers

We inherited a rug with the house and know nothing about it. Where do we start?

Start with the assessment, which is exactly what it is for. We identify the fibre, the construction and roughly where and when the rug was made, then tell you what a wash would achieve and what it would cost. You finish the conversation knowing what you own, and nothing obliges you to go further.

The rug is close to a hundred years old. Is washing it in water wise?

Often yes, sometimes no, and the difference sits in the foundation and the dyes rather than the birthday. Dyes are tested first, the structure is checked, and if immersion is not in the rug's interest we say so and recommend the dry-clean route instead. Age alone rules nothing out; fragility does, and we check for it before deciding anything.

We are having the floors repolished. Should the rugs be washed before they go back down?

It is the ideal moment. Sanding throws fine dust that settles deep into any rug left in the house, so send the rugs to us when the floor work starts and they come back clean, dry and ready to lie on the fresh boards. Freshly polished hoop pine under a freshly washed rug is the full Clayfield reset.

Why wash in water at all instead of dry cleaning everything?

Because water is what wool and most hand-knotted rugs are built for, and it is the only medium that fully rinses fine soil from the foundation. Dry cleaning earns its place with constructions and dye sets that cannot tolerate immersion. We use each where it belongs, and the assessment decides which is which.

The puppy singled out the inherited Persian. Can urine come out without hurting the dyes?

Yes, and this is precisely the job for a specialist. Urine attacks old dyes as it dries, so the residue has to leave the foundation entirely, not be sealed under a deodoriser. We test the dyes, flush the rug by full immersion, treat the source with enzymes safe for wool and silk, and dry it through. The Persian outlives the puppy phase intact.

Do you collect from Hendra and Wooloowin on the same day as Clayfield?

Yes, one inner-north run serves Clayfield, Wooloowin, Hendra, Ascot and the streets between the stations. Separate households book separately onto the same day, and any booking that sends more than one rug saves $20 on each rug after the first.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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