Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The post-war ridges

Rug Cleaning Wavell Heights:
Polished Boards,
One Good Rug

Every Wavell Heights renovation ends the same way: hardwood revealed, one quality rug laid over it. Keeping that rug worthy of the room is our job, rolled collection at the door, the Yatala bath, and a dry groomed return.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup on the ridge-run day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Considered once, honoured fully

A considered quote for the ridge's good rugs

Rugs bought for finished homes get a finished process: proper inspection, one figure, and no adjustments after the fact. Unworthy pieces get told the truth instead.

Free pickup and deliveryThe ridge day runs Wavell Heights door to door
Inspected and quoted firstQuality and condition read before the figure
Hand washed, never machine scrubbedThe bath, because the boards deserve the best rug
$20 off every extra rugThe bedroom wool travels cheaper with the Persian
48 hour re-wash guaranteeTwo days to query anything, rewash free
What happens next
  1. 1
    The driver collects the rolled rugFrom your ridge street on the scheduled day
  2. 2
    Inspection and an honest quoteConsidered properly, priced once
  3. 3
    Hand washed at YatalaImmersed and worked by hand
  4. 4
    Home again in about 7 daysBack to the boards, dry through the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
West Nundah until 1941

Rug washing for the renovated ridges

Chamferboard homes, hardwood floors, careful owners

Wavell Heights is one of Brisbane's great post-war suburbs: chamferboard and brick homes from the 1940s and 1950s on high blocks across 4.1 square kilometres of ridgeline, 10,336 residents at the 2021 census, and ten heritage-listed properties among them. The area was West Nundah until 1941, when the city council renamed it for Field Marshal Lord Wavell, then commanding Allied forces in the Middle East. The past two decades have belonged to the renovators: young professional families moving in for the school zones, pulling up carpet, and finding sound hardwood underneath. The renovation always ends the same way, boards polished and a quality rug laid down, wool or Persian, bought for the long term. Keeping that rug worthy of its room is our department.

The carpet comes up, the boards get polished, the good rug goes down. Then someone has to keep it good.

First in line for the storms

Ridge suburbs take the northside's weather first, and Wavell Heights cops the summer storm cells head on. What follows each storm matters more to a rug than the storm itself: humid air sits in closed-up homes for days afterwards, and wool on timber absorbs it steadily, holding moisture against the fibre where it flattens colour and starts must in the foundation. Everyday grit binds into the damp pile, the cycle repeats with each cell that rolls through, and within a few seasons the rug that finished the renovation reads tired against its own boards. Surface treatment cannot answer any of it, since none of it lives at the surface, and none of it is actually wear. The bath at our Yatala facility rinses the foundation clean, and the drying rooms square it away properly dry for the next round of ridge weather.

Service tuned to the school-zone timetable

Households here run tight schedules, so the service runs tighter. Booking takes a minute online, the rolled rug is handed over at the door on the scheduled ridge day, and both directions travel as part of the run. The van takes the airport corridor to the Gateway and the M1, about 53 kilometres to the wash floor, and roughly a week later the rug is back on its boards, hand washed, dried through the backing and groomed straight. Families with several pieces book them as a set, since a set booking prices each extra piece at $20 off, and the written 48-hour guarantee backs every piece individually. The honest assessment holds on the ridge as it does everywhere: a rug not worth the professional treatment is named at the door, never on the invoice.

Wavell HeightsChermsideKedronNundahand the ridge streets running between
The full twelve for 4012

Renovation-grade homes, renovation-grade rug care

The Persian bought for the finished lounge room, the wool that survived three owners. Each piece read honestly, then washed by hand.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Wavell Heights

The complete course for ridge-top rugs: embedded grit released while the piece is dry, the Yatala immersion done by hand, drying taken through the backing, and a final groom before the return north.

Rugs on polished hardwood live in plain sight, so their dulling shows sooner than anywhere else. The cause is bound grit at the foundation, and the cure is a bath that actually reaches it. A single inspection sets the figure, and the figure survives contact with reality.

  • Board-top rugs kept presentable
  • The inspection settles the price
  • Roughly seven days door to door

Rug Washing Wavell Heights

Full immersion for wool, silk and the hand knotted: the piece submerged entire, hand worked at the chemistry its fibre requires, rinsed until the water keeps its clarity.

A rug chosen to finish a renovation was chosen with real care, and the wash should honour that. Immersion renews colour from the base up without stressing the weave, and it has been our single method across 29 years in the trade.

  • Care matched to careful buyers
  • Colour renewed from the base
  • The weave never stressed
Most popular

Stain Removal

Espresso from the weekend ritual, turmeric from the good cooking, texta from the school-zone years: identification precedes treatment on every mark, every time.

The wrong chemical fixes a mark forever and can walk the dye out with it. We test hidden fibre first, choose treatment on what the test proves, and forecast the outcome honestly: full lift, partial soften, or a permanent tenant named as such. Guesswork simply never gets near good wool here.

  • Identify, then treat
  • Evidence-chosen chemistry
  • Outcomes forecast honestly

Pet Stain and Odour

The family dog claims the good rug the day it arrives, and accidents eventually follow the claim. They drain to the foundation, below every product in the cupboard.

The bath alone gets down to the layer the accident now occupies. Immersion evicts it through the backing, an enzyme rinse settles what remains, and complete drying removes the moisture trigger that ridge-top storm seasons keep offering all summer. Nothing shallower will do the job.

  • The occupied layer flushed
  • Enzymes finish the work
  • Storm seasons trigger nothing

Odour Removal

After humid weeks in a closed-up house, wool settles into a stale note bedded at the bottom of the pile, where opening the windows has never once reached.

A rug filters its rooms continuously and holds the results indefinitely. The immersion dissolves the accumulation entirely, the rinse removes it, and the rug comes home smelling of precisely nothing, which is the whole point of the exercise. That is the entire exercise.

  • The whole accumulation out
  • Never masked with fragrance
  • Precisely nothing, as it should

Rug Spot Cleaning

A mark that arrives alone is often a contained fix: dye tested, lifted in patient stages, then smoothed level into the surrounding pile before it goes home.

Containment demands restraint. Scrubbing spreads the mark and flattens pile that will not recover, so we lift by degrees and stop early, and when local work cannot safely finish, you get the facts and the full-bath decision stays entirely yours. The pile stays presentable throughout.

  • Contained and kept that way
  • Patient stages, no scrubbing
  • Decisions made with facts

Rug Steam Cleaning

Hot water extraction serves the machine made synthetics, hallway runner and playroom piece alike: applied where construction suits it, withheld without apology where it does not.

Steam serves synthetics well and endangers hand knotted wool, so every booking begins with that sorting done properly. If a piece belongs in the bath instead, the reasoning is laid out in full rather than assumed on your behalf. That early sorting protects every rug involved.

  • Synthetics served quickly
  • Sorting comes first
  • Good wool goes under water

Rug Dry Cleaning

Minimal-moisture compound cleaning for rugs whose tests exclude the bath: travelling dyes, brittle foundations, fragile repairs from earlier decades.

A failed water test is a boundary, and boundaries get respected here. The dry method cleans within it, one careful stretch at a time, with the same crew holding the same line, and evidence alone choosing the path. That boundary holds because we hold it, wash after wash, year after year, without exception.

  • For test-excluded pieces
  • Careful sectioned work
  • Evidence alone chooses

Water Damage Restoration

A ridge-top storm cell overwhelms a gutter, a flexi hose fails in the night: the days after the soaking decide what the rug becomes, so they have to count.

Humid post-storm weeks accelerate mould, which makes booking immediately the real treatment. Your rug is inspected the day it makes the wash floor, controlled drying ahead of washing, and the verdict arrives ahead of every cost. Delay is the only real enemy here.

  • Immediate booking, better outcome
  • Controlled drying, then the wash
  • Costs wait on the verdict

Mould Rug Cleaning

Grey bloom on the stored spare, must beneath the sideboard that never moves: what shows at the surface is a fraction of the colony working below it.

Wiping redistributes spores and flatters the problem into looking solved. An antimicrobial pass through the bath removes the growth and starves the site of its food, and a through-dry cancels the damp that made it possible. Early cases resolve cleanly. Late ones simply take longer.

  • The colony removed entire
  • The antimicrobial bath stage
  • The invitation cancelled

Rug Moth Treatment

Moth grubs prefer wool that sits still, beneath furniture and in storage, and a settled suburb offers plenty of both. Their damage surfaces months late.

The treatment ends every life stage at once, the wash lifts every egg, larva and crumb of debris from the pile, and the care notes that travel home shield the household's remaining wool from any return visit. Wool that has served decades deserves that much diligence.

  • Every stage ended together
  • The pile cleared clean
  • Return visits prevented

Stain Protection

An invisible finish applied after the wash holds spills at the surface, keeping them blottable through the seconds that actually matter.

On the rug that completes the renovation, protection preserves the investment for the price of an add-on. It leaves the look and the hand of the pile untouched, and it converts future accidents into after-dinner anecdotes. On an investment rug the sums favour it from the first day, and keep favouring it.

  • The investment preserved
  • Look and hand unchanged
  • Accidents become anecdotes

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Ridge to river to wash floor

Our Brisbane office, and the road down from the ridge

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street holds the diary. The wash floor holds the rugs, and the wash floor is at Yatala.

Where a Wavell Heights rug takes its bath

Collected on the ridges, washed at YatalaDown from the ridge with our driver, the rolled rug books into Unit 9/38 Computer Rd, Yatala QLD 4207 for its full immersion wash.
40 to 50 minutes via the airport corridorThe airport corridor to the Gateway, over the river, the M1 south to the exit: about 53 kilometres, 40 to 50 minutes outside peak.

Wavell Heights shares the scheduled ridge day with Chermside and Kedron, both travel legs ride with the run, and your window is locked the moment the day is.

Three ridge stories

A field marshal, a first-class oval and the club next door

The suburb's name is young; its institutions are not.

The field marshal's suburb

Renamed mid-war in 1941 for the Allied commander of the hour.

A suburb this settled holds rugs with decades of service in them. Our assessment tells you which pieces repay a full hand wash, with 29 years behind the answer.

Shaw Park and Ian Healy Oval

First-class cricket and century-old hockey sharing a southern boundary.

Serious sport runs on scheduled maintenance, and serious rugs are no different. A wash every few years at Yatala keeps good wool match-fit for decades.

Kedron-Wavell Services Club

The club carrying the suburb's name, just over the Chermside boundary.

The club's founding generation bought rugs to last a lifetime. We wash those rugs the way that generation expects work done: by hand, honestly, guaranteed in writing.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Wavell Heights

Rated 5.0 from 8 customersaround Wavell Heights, collected directly from our customers after every clean.

on 10 Jul 2025
A fresh jute rug after the pet accident in Wavell Heights
The jute rug sits where everyone notices it in the office. The pet stains were the main worry, and they flushed the smell out instead of just masking it. The communication made the whole thing feel simple.
Simone Baker
from Wavell Heights
on 20 Feb 2021
Collected without fuss in Wavell Heights
They collected it from Wavell Heights and gave a clear return window. The modern synthetic rug needed cleaning without turning into a whole weekend job. The rug looked fresher and the timing worked out.
Mikayla Bennett
from Wavell Heights
on 10 Jun 2024
Old stains are much less obvious in Wavell Heights
I wanted the woven rug fresh again before putting the family room back together. The old stains are much softer now, and the colours look cleaner in daylight. That was exactly the outcome we were hoping for. The Wavell Heights pickup was handled well.
Daniella Fletcher
from Wavell Heights
on 17 Aug 2024
Easy pickup for our shag rug in Wavell Heights
I was glad the shaggy rug could be collected from Wavell Heights. The shaggy rug came back fresher, softer and ready to use again in the lounge. I would use them again without overthinking it. I liked that the advice was honest before the work started.
Molly Mitchell
from Wavell Heights
on 26 May 2022
Tea stain softened in Wavell Heights
The art silk rug was mostly fine apart from one stubborn dark spill near the sofa. They picked it up, checked the stain and talked through the likely result. The rug sits in a busy part of the house, so small marks become obvious quickly. The mark is much lighter now and no longer catches my eye. The best part was getting a clear answer about the dark spill near the sofa before the work started.
Victoria Green
from Wavell Heights
on 11 Jun 2022
Dusty rug refreshed in Wavell Heights
I liked that it was not just deodorised and sent back. We booked because the woven rug was making the room feel dusty. I was trying to avoid the usual cycle of spot cleaning and hoping for the best. It smells neutral now, which is exactly what I wanted. I noticed the difference most once the rug was back under normal daylight. I liked that it came back ready to put straight down.
Scott Henderson
from Wavell Heights
on 29 May 2021
Easy pickup for our wool rug in Wavell Heights
The wool rug sits where everyone notices it in the office. After the full wash it felt cleaner underfoot and no longer had that old-room smell. The Wavell Heights pickup was handled well.
Kelsey Hansen
from Wavell Heights
on 23 May 2022
Easy pickup for our Persian rug in Wavell Heights
I was not sure what result to expect, mostly because the Persian rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the hallway.
Jacinta Davidson
from Wavell Heights
All customers

Ridge reviews, then the whole tally

The cards above came off these ridges. The totals below come from everywhere we wash.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
Along the ridgeline

Suburbs collected with Wavell Heights

The ridge day takes in the high streets and the flats below.

Good to know

Wavell Heights questions off the ridge

What should we budget for rug cleaning in Wavell Heights?

The rug's size, its fibre and its condition make the decision at inspection before one fixed quote is offered. The ridge day covers collection and return, and a piece that will not repay professional washing is identified at the assessment, not after it.

We are mid-renovation. When should the rug be cleaned, before or after the work?

After, always. Renovation dust is fine, abrasive and finds everything, so washing beforehand wastes the wash. Book the pickup for the week the trades finish, and the rug lands back on the new boards genuinely clean, with none of the build's grit in its pile.

Dog urine has reached the foundation of our good Persian. Is that beyond fixing?

No, that layer is precisely what the process is built for. The bath empties the foundation through the backing, an enzyme stage completes the chemistry, and a full dry removes the humid-week trigger. Any effect on the dyes is reported at the assessment before anything else proceeds.

Can Chermside and Kedron households book onto the same run?

Yes, one scheduled ridge day covers Wavell Heights with both neighbours. Combined family bookings are common practice, and each rug added after the first books at $20 off, which compounds quickly across households.

Is a faster turnaround available before a family gathering?

Those dates are what the 48-hour express is for: the identical wash and complete dry at additional cost, put first on the floor. The standard cycle runs about 7 days, so with a little notice either path lands in time.

The rug looks dull even though we vacuum weekly. What are we missing?

Nothing you could reach: the dullness is bound grit at the foundation, below any vacuum's working depth. It accumulates regardless of surface care, and the immersion bath is what releases it. Most owners are startled by the colour that comes back.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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