Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Still farming country, fifteen kilometres out

Rug Cleaning Brookfield,
Valley Dust Comes Out at
the Wash Floor

Acreage rugs carry the valley home on every pair of boots. Ours is a hand wash: the driver lifts the rolled piece from the door, it is immersed completely at our Yatala facility, and it returns roughly a week later, dry the whole way through.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup and delivery, included on the valley collection day
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
No-hassle pickup & deliveryNo-hassle
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Judged honestly, then priced

A firm figure for the valley's biggest rugs

Nobody can price an acreage rug from a description. It gets looked over at Yatala, priced once, and washed only once you have agreed to the figure.

Free pickup and deliveryUp Brookfield Road on the scheduled valley run
Inspected and quoted firstDimensions, fibre and the load being carried, read first
Hand washed, never machine scrubbedOversized pieces immersed whole at Yatala
$20 off every extra rugHomestead, sheds and stable rugs in one stop
48 hour re-wash guaranteeTwo days from delivery to raise anything
What happens next
  1. 1
    The driver collects the rolled rugRolled and waiting at the homestead door
  2. 2
    Inspection and an honest quoteMeasured and read, then one firm figure
  3. 3
    Hand washed at YatalaImmersed whole and worked by hand
  4. 4
    Home again in roughly seven daysBack up the valley, bone dry
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
3,640 people across 20 square kilometres

Rug washing Brookfield, for a valley that still works

Acreage, hobby farms and bush-backed streets

Brookfield spreads across 20.6 square kilometres of valley and ridge inside Brisbane City Council's Pullenvale Ward, 15.4 kilometres west-southwest of town, with Moggill Creek running down the middle of it toward the river at Kenmore. The 2021 census counted only 3,640 residents, spread over acreage blocks, hobby farms and bush-backed streets. This is the leafy west at its most rural, all homesteads, renovated farmhouses, horse paddocks and architect builds set back into the valley. Interiors run generous, with big living rooms where oversized wool anchors the timber, and the daily load that crosses them is genuine country.

The rug that covers half a homestead living room is the one nobody can shift, so nobody ever cleans it.

Why the biggest rug in the house is the dirtiest

It is a simple matter of logistics. A rug that covers most of a homestead living room cannot be lifted into a car, will not fit any domestic machine, and there is nowhere within a sensible drive to carry it. So it stays on the floor, and it keeps working. Gravel dust off the drive, soil from the paddocks, dog hair, boot grit and horse gear all arrive on it and stay, sinking beneath the tips of the pile, where a vacuum head has never been. Owners usually assume the flattened colour is age. It is almost never age. It is load, and load comes out under water. That is the entire case for a proper pickup service: the rug leaves rolled from the door, goes into a facility with the floor space to sink a room sized piece completely under, and comes back looking like the rug that was bought. Acreage owners tend to know all this already, because they run the same arithmetic on machinery and fencing. A thing built well and maintained on a sensible interval costs less across its life than the same thing replaced twice.

First for the storms, slow to dry

Sitting against the foothills, this valley takes the storm cells first and lets go of the water last, with the creek flats staying heavy for days after every wet spell. In between, the dry works grit into pile. A wool rug in a closed farmhouse room ends up holding both at once and announces the fact as a smell somewhere around February. Immersion takes the valley's seasons back out from under the pile, and the drying stage matters more here than in most places, because a house shaded this well gives up its moisture slowly. Reckon on 52 kilometres and 50 to 55 minutes: Brookfield Road down to Kenmore, south on the Centenary, then east to the M1. Our driving, not yours.

BrookfieldUpper BrookfieldKenmoreChapel Hilland the valley roads that join them
Every service we offer, out to 4069

Gravel, dogs and boots, all rinsed out

The oversized wool piece across a homestead living room, the runner from the back door, the synthetic that takes the horse gear. Each one judged on what it is carrying.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Brookfield

Dry stage, wet stage, drying stage, finish. Loose valley soil comes out of the pile before water is involved, the rug is hand worked in the Yatala bath, it dries indoors under conditions we set instead of on a line, and the pile is combed back true before the drive up Brookfield Road.

A rug in a valley homestead takes gravel dust off the driveway, soil off the paddock and whatever the dogs bring through the door. All of it sinks, and none of it leaves with a vacuum. That is why an acreage rug feels harsh long before it looks worn.

  • Rolled and collected at the house
  • One figure, given after we look
  • Home dry through the base

Rug Washing Brookfield

Full immersion for the oversized wool pieces these houses are built around. The rug goes under whole, gets worked by hand at whatever pH suits its fibre, and comes out of the rinse only once the water runs off it clean.

The rinse water off a Brookfield rug says everything about what it was holding. A decade of valley soil has been grinding away at the fibre with every footstep, invisibly, from below. Taking it out is not cosmetic work. It is the difference between a good wool rug lasting another twenty years and quietly wearing through in five.

  • Submerged whole at Yatala
  • A decade of soil removed
  • Rinsed until the water clears
Most popular

Stain Removal

Wine at a long table, mud from the gravel drive, saddle grease off a boot heel. The fibre gets identified before any product is chosen for it.

Valley marks come down to oil, iron-heavy soil or organic, and the three want completely different chemistry. Guesswork fixes them for good. We trial products in a hidden section, treat each mark on its own terms, and give a plain forecast first, including the honest instances where a mark has set for good and will not shift.

  • Three kinds of country mark
  • Each treated on its terms
  • Plain forecast beforehand

Pet Stain and Odour

Dogs live outside all day on these blocks and come in at night, and the rug near the door takes the wet coats and the occasional accident.

What causes the smell has travelled well past the pile down to the underside, which is why, in practice, a spray works for a fortnight and then quits. The bath lifts that residue away from below, an enzyme stage neutralises what caused it, and drying runs until the whole rug is dry and nothing is left for it to feed on.

  • Through the pile, into the backing
  • Enzymes neutralise the source
  • Dried so it does not restart

Odour Removal

The damp, closed note a homestead room picks up after a wet week, sitting down in the pile of the largest rug in the house.

The valley sits against the foothills, so storm cells arrive here first and the creek flats hold damp for days afterward. Between rains the dry grinds dust in. Wool absorbs the whole sequence and eventually reports it as a smell. A bath dissolves what is causing it, the rinse carries it off, and drying keeps it away.

  • The whole sequence removed
  • Dissolved, rinsed, carried off
  • Proper drying keeps it away

Rug Spot Cleaning

A single mark treated by itself, provided what remains of the piece is truly sound and does not warrant the full bath.

On acreage this is less common than owners hope, because the rest of the rug is usually carrying a season. Cleaning one patch on a loaded piece leaves a bright spot that draws more attention than the original mark. We look at the whole rug before agreeing, and we say which situation you are actually in.

  • Less common out here
  • Whole rug looked at first
  • The real situation, stated

Rug Steam Cleaning

Extraction with hot water, kept for the tough pieces a working property gets through: the boot room rug, the mat by the tack shed, the outdoor weave on a verandah.

Those pieces are bought to be worked hard and replaced when they are finished, and steam is the right money to spend on them. It works, it is quick, and it comes in well below what a bath would cost. Wool and hand tied pieces are kept well away from it. The assessment tells one from the other well before anything is booked.

  • Right money for the rug
  • Quick on hard-use pieces
  • Never on wool or knots

Rug Dry Cleaning

Compound cleaning without a bath, for pieces that have to be kept out of water, whether the dyes are unstable or the foundation has gone brittle with age.

Renovated farmhouses out here usually hold one older piece among the practical rugs, and that is where the dye test earns its keep. When water presents a real risk we clean with compounds by hand, section at a time, and tell you exactly what the test showed instead of quietly adjusting the number.

  • The older piece, handled apart
  • Dye test earns its keep
  • Section at a time, by hand

Water Damage Restoration

A tank or pump failing, a burst line under a laundry, or storm water off the ridge finding a low corner of the house.

Storm cells reach this valley before they reach town, and a soaked rug in a shaded creek-flat house dries slowly. It sours in days and worsens soon after, starting underneath where nothing is visible. Get it away the same day you find it, and tell us how long it sat. The assessment tells you the truth first, before any spending.

  • Storms arrive here first
  • Tell us how long it sat
  • Assessed before spending

Mould Rug Cleaning

Grey flowering on a rug rolled into a shed for a wet season, or a musty band where a heavy dresser has sat against a cold wall for years.

Whatever shows on the surface is the least part of it, because the growth has already taken hold on the underside. An antimicrobial bath lifts the growth along with the residue keeping it fed away at the same time, and drying that runs until the whole rug is dry removes what a fresh colony would need. Booked early, most pieces recover in full.

  • Taken hold underneath
  • Colony and residue lifted out
  • Every millimetre dried

Rug Moth Treatment

Wool moths do very well in a big quiet house: under a spare bed, behind a bookcase, or or inside a piece rolled up and left in a shed for a season.

A stored wool rug on acreage is close to ideal habitat, so most of the damage here is found at unrolling instead of in use. Treatment covers each stage of the cycle, and the bath lifts eggs, larvae and casings away with the water. We show the loss honestly, and explain how to store the piece next time.

  • Damage found at unrolling
  • All stages of the cycle
  • Storage explained plainly

Stain Protection

The optional last stage on a rug already clean and thoroughly dried. It puts a pause between the spill and the soak, which across a big open homestead room is the pause you need.

In a room where the kitchen is twenty steps from the dining table, that pause is the entire benefit. It is not a barrier, it cannot rescue a rug from every accident, and we will not dress it up as more than it is. Underfoot the pile feels no different afterwards, and the choice is entirely yours.

  • The pause you need
  • Never oversold
  • Your choice at the end

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Down to Kenmore, then the motorways

Our Brisbane office, and where Brookfield rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Enquiries, quotes and correspondence are handled from the Adelaide Street rooms, and that is the whole of what happens there. Washing belongs to Yatala.

Out of the valley and back

Collected in Brookfield, washed at YatalaThe rolled rug is put into the van at the door and is hand washed in full immersion at Unit 9/38 Computer Rd, Yatala QLD 4207.
Usually 50 to 55 minutes each wayBrookfield Road down to Kenmore, the Centenary Motorway south, then the Logan Motorway east onto the M1 and the Yatala exit, about 52 kilometres.

A single scheduled western day covers Brookfield with Kenmore and the river acreage, so a booking here drops in easily. That day covers both directions, and your window follows the moment the route is drawn up.

Three Brookfield landmarks

A show since 1910, a creek that named the place, and an 1871 school

A few thousand people keeping a whole farming valley going.

The Brookfield Show, running since 1910

The valley's own show, first held on 20 July 1910 and still going.

A show pavilion rewards work done properly, and so do we. Every rug is bathed by hand on our Yatala facility and judged honestly before we start.

The name from the brook

Believed named by Lucinda Brimblecombe for the creek through the fields.

The creek has shaped this valley for 150 years, and water shapes our trade too. A full immersion wash is the only clean that reaches the base of the pile.

The 1871 school on the timber runs

Teaching the valley's children since 27 March 1871.

A school in its second century understands maintenance: steady care, done properly, year after year. That is the whole of our method.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Brookfield

Rated 5.0 from 8 customersaround Brookfield, collected directly from our customers after every clean.

on 17 Sep 2021
Red dirt lifted in Brookfield
The pickup service was handy because the rug was too bulky for my car. We booked because the lounge rug looked dull from red soil. The red marks are much softer now and the rug looks brighter overall.
Alexandra Tran
from Brookfield
on 03 Dec 2024
Easy pickup for our wool rug in Brookfield
Sending the wool rug away from Brookfield felt easier than trying to clean it myself. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Brookfield pickup was handled well.
Belinda Armstrong
from Brookfield
on 13 Oct 2025
A fresh sheepskin rug after the pet accident in Brookfield
Our dog had one accident on the sheepskin rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Brookfield pickup was handled well.
Katrina Cooper
from Brookfield
on 23 Oct 2020
Easy pickup for our jute rug in Brookfield
I had tried spot cleaning the jute rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Brookfield pickup was handled well.
Mitchell Thompson
from Brookfield
on 20 Sep 2020
Easy pickup for our shag rug in Brookfield
I did not want to risk a home clean on the shaggy rug. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Brookfield pickup was handled well.
Joshua Chowdhury
from Brookfield
on 11 Jun 2023
Water damage treated in Brookfield
One end of the Turkish rug got wet during heavy rain. The rug sits properly now and does not smell damp. The rug feels more settled in the room now.
Anika Kaur
from Brookfield
on 07 Oct 2023
Red dirt lifted for our lounge rug
We booked because the lounge rug looked dull from track-in dirt. The pickup service was handy because the rug was too bulky for my car. The entry end no longer looks darker than the rest of the rug.
Finn Rahman
from Brookfield
on 28 Jul 2023
Easy pickup for our Afghan rug in Brookfield
The free door-to-door pickup made a bigger difference than I expected in Brookfield. Premier collected our Afghan rug, kept the quote clear and brought it back fresher.
Anita Wilson
from Brookfield
All customers

The valley's verdicts, then the whole ledger

The cards above come from Brookfield properties. The larger figure takes in every route we schedule.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The valley route

Collected the same day as Brookfield

One scheduled western run gathers these neighbours in.

Good to know

Brookfield questions, answered straight

How much does rug cleaning in Brookfield cost?

Dimensions, fibre and how loaded the piece is between them set the figure, and on acreage those three vary enormously. We inspect at Yatala before quoting rather than guessing over a phone line, the number is then fixed, and the valley day carries both legs.

Our living room rug is enormous. Can you actually wash something that size?

Yes. A room sized piece is taken under in one go, not cleaned in halves, so nothing comes back with a join line or a half-finished edge. Having the floor space for that is the main reason the facility is laid out as it is. Our one request is that it is rolled and not folded when the driver arrives.

Is there a faster service for a rug we need back quickly?

Yes. There is a 48-hour express option, dearer than the ordinary job, that has a piece back inside two days. Without it a rug is gone the usual seven. Either route ends with the drying stage running until no moisture is left anywhere in the piece, which counts for a good deal in a shaded valley house.

The dogs have urinated on the lounge rug and the smell returns each summer. Is that fixable?

It can be, once treatment reaches the depth the accident reached, and that means the underside instead of the pile. Sprays sit above the trouble and lose ground each humid week. The bath lifts the residue away from below and an enzyme stage neutralises what caused it. Any dye harm is named at assessment.

Do you also collect from Kenmore, Pullenvale and Upper Brookfield?

Yes. One scheduled western day covers Brookfield with those neighbours and the river acreage, so a property a few minutes away can share your collection. Every rug beyond the first has $20 off, worth arranging where several large pieces sit across two houses.

The rug has horse hair and paddock dirt through it. Is that a problem?

Not at all, and it is a large part of what the wash floor handles. Dry soil and hair are worked out of the pile before any water goes near the rug, which stops the load turning to mud in the bath. The immersion stage then takes out what the dry work could not reach.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified 48-hour re-wash guarantee
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