Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

Scrub country cleared by hand, farmed ever since

Rug Cleaning Minden
for Country That Was Cleared
by Hand

The families who took up this country cleared it by hand and then kept what they built, and the rugs in Minden's older farmhouses have been kept the same way. Each one is washed by hand at Yatala, dried right through, and carried back to the door.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Free pickup at the door on the scheduled western run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Read first, priced once

A plain figure for Minden's farmhouse rugs

The rug is unrolled and assessed before any price is mentioned, and the figure you get then is the one on the invoice. No estimates that drift and nothing added at the door.

Free pickup and deliveryTo the farmhouse door on the western run
Inspected and quoted firstAge, fibre and soil load read up front
Hand washed, never machine scrubbedLong-held wool pieces washed by hand
$20 off every extra rugSend the whole house on one collection
free re-wash guaranteeTwo days after delivery to raise it
What happens next
  1. 1
    The driver collects the rolled rugRolled at the house on the scheduled day
  2. 2
    Inspection and an honest quoteUnrolled, assessed, then one plain figure
  3. 3
    Hand washed at YatalaCompletely under, then worked by hand
  4. 4
    Home again in about 7 daysDriven back out, dry to the foundation
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
A name taken away and given back

Rug washing done at the pace the wool actually needs

Twelve hundred people across twenty-one square kilometres

Minden is farm and acreage country 64 kilometres west of Brisbane and 26.3 kilometres west-north-west of Ipswich, in the Somerset Region, spread over 21.1 square kilometres at the northern foothills of the Little Liverpool Range. The Warrego Highway runs through it east to west, which makes this the part of the trip most drivers cover without registering that they have been anywhere, and the locals are perfectly happy with that arrangement. The 2021 census counted 1,227 residents. Tarampa lies north toward Lowood, Prenzlau and Coolana west, Marburg and Hatton Vale south, Glamorgan Vale east. We reach it on the scheduled western run rather than at a day's notice, and we say so up front.

The rugs that have been in these houses the longest are usually the ones nobody has ever dared put in water. They are also the ones that repay it most.

Houses held by the same families for generations

The farmhouses here have often stayed in one family across three or four generations, and around them sit acreage homes on what used to be dairy country, with rural-residential blocks arriving steadily now that the highway makes the city feel closer. Rugs track that history precisely. The long-established houses hold wool pieces that have been on the same boards for forty or fifty years without ever going near water, and the acreage households add big, practical rugs that take dust, dogs and boots as a matter of daily routine. These are also households that decide about a tradesperson within about a minute of meeting one, which suits us, because plain dealing is the only kind we have ever offered.

Dusty summers, and winters with the fire going

Foothill country runs hot and dusty through the summer and turns genuinely cold at night in the winter, when the houses close up and the wood fires go on. Rug pile takes the dust, the smoke and the closed-room damp together, and none of the three is loosened by a vacuum, because none of them is sitting on the surface. That is why a rug can look reasonably clean and still be the reason a room smells the way it does. A full bath at Yatala carries the fibre clean from the surface to the foundation, and drying is completed in a controlled room, which is the part that decides whether the rug comes home genuinely dry.

The distance is worth stating in plain terms. Minden sits on the far side of the western run, roughly 80 kilometres and 65 to 75 minutes from the wash floor, so a collection here is planned onto the scheduled day with the other valley and highway districts. Pickup and delivery stay free on that run. What speeds things up at your end is a rough window rather than a set hour, and sending everything at once rather than one rug at a time, since the van is already at the gate.

MindenLowoodLaidleyGattonand the farm roads off the Warrego
The full service list, out here in 4311

Fifty-year rugs, treated like it

The wool piece that has held a farmhouse lounge together since the dairy years, the big rug in a newer acreage home, the mat inside a working back door. Each judged on its own.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Minden

Age is read before anything else happens. The dry work comes first, then a hand bath at Yatala at whatever strength the fibre will take, then drying carried through under supervision and a final comb before the rug is rolled.

An old farmhouse rug wants a different hand from a five-year-old one, and the assessment exists to work out which is in front of us. What does not change is the sequence or the honesty of the figure: it is settled while the rug is still dry and it is what appears on the invoice about a week later.

  • Age read before anything else
  • Figure settled while dry
  • Invoiced at about a week

Rug Washing Minden

Wool and Persian rugs are lowered right under the water, hand worked at the strength its fibre will take, and kept in the rinse until the foundation stops giving anything up.

Foothill dust is fine, dry and constant, and it makes its way down the pile until it is packed against the base where nothing on the surface can reach it. That packed layer is what makes a fifty-year rug look permanently dull. Once the water has floated it out the wool stands up again, and most owners out here spend a while looking at a colour they had forgotten the rug had.

  • Packed base dust floated out
  • pH selected for the fibre
  • Rinsed until nothing comes away
Most popular

Stain Removal

Yard mud off a work boot, oil from a tractor or a mower, and the sap, seed and grass a dog carries in from a paddock walk.

Farm marks are usually mineral or oil based, and both punish a guess. The wrong product sets the mark for good or strips colour out of the wool around it, and neither can be undone afterwards. So the fibre is identified, a test is done somewhere out of sight, treatment goes up in stages, and the outcome is described exactly as it is.

  • Mineral and oil-based marks
  • Identified before treatment
  • Outcome described exactly

Pet Stain and Odour

Farm dogs come in when it turns cold, and one of them will eventually get it wrong. Urine drops below the pile into the backing and keeps producing the smell from down there.

On a property with more than one animal there is rarely a single spot to find, which is why the room reads badly while every visible patch looks fine. Full submersion drives the residue clear of the base, an enzyme stage deals with what remains active, and drying that is finished properly stops a shut-up winter week bringing it all back.

  • Rarely just the one spot
  • Driven clear of the base
  • A shut-up week cannot restart it

Odour Removal

The particular smell a farmhouse carries by the end of a cold month: wood fire, closed rooms, damp in the corners and the dust of the dry season underneath it all.

Smoke is fine solid material and it settles into wool exactly like dust does, which is why a room can be aired for a week without much changing. It is not in the air any more, it is in the rug. The bath breaks that deposit apart, the rinse flushes it clear of the wool, and drying removes the moisture that helped it settle.

  • Fire smoke settles into wool
  • Broken apart, then carried out
  • The damp removed with it

Rug Spot Cleaning

A recent mark on a rug that is still sound can often be treated by itself, and the piece never goes down the highway.

It is the cheaper answer and we offer it whenever it genuinely applies. The honest limitation is contrast, because almost every rug out here wears an even coat of dry-season dust, and one cleaned patch on that will read louder than the mark ever did. That gets said before anything is booked, and then it is your call.

  • The cheaper answer where it fits
  • Contrast said before booking
  • Then it is your call

Rug Steam Cleaning

Extraction cleaning suits the machine made pieces that take the punishment: the mat by the boot rack, the runner through a working hall, the rug in a shed office.

Every farm here owns a few rugs whose entire purpose is soaking up what the yard walks in, and extraction is the sensible answer for exactly those. Hand knotted wool never receives it, because the machine action attacks knots that have already held for a very long time. The assessment sorts your rugs and gives you the reasoning for each one.

  • For the pieces built to take it
  • The sensible answer there
  • Hand knots are kept out of it

Rug Dry Cleaning

Compound work for pieces whose dye will not survive water, and for foundations that generations of dry heat have already left brittle.

The oldest rugs in Minden's farmhouses came into the district with families who kept everything they owned, and some of them are past the point where a full bath is safe. The tests reveal that in minutes rather than after the harm is done, and those pieces are then cleaned section by section with compounds, supported throughout and never soaked.

  • For brittle old foundations
  • Revealed in minutes by the test
  • Section by section, supported

Water Damage Restoration

A tank overflowing, a pump line splitting, or storm water running across a farmhouse floor. What happens in the next two days settles the rest.

Out here the drive adds hours that a soaked wool rug simply does not have, so wet collections are pulled forward rather than waiting for the scheduled day. Roll it off the floor, ring, and tell us how long it has been wet. It goes on the bench the day it travels and you get a straight answer before any spend.

  • Wet collections pulled forward
  • On the bench the day it travels
  • A straight answer before spend

Mould Rug Cleaning

The bloom on a rug that spent a season rolled up in a shed, and the musty stripe where a floor meets a shaded outside wall.

A rolled rug in a farm shed holds moisture in its middle for months without a thing showing on the outside of the roll, which is why the smell arrives long before the sight of it does. An antimicrobial bath removes the growth and the moisture supporting it in one process, and completing the drying properly is what prevents a repeat next season.

  • Rolled storage the usual cause
  • Antimicrobial bath and rinse
  • Drying completed properly

Rug Moth Treatment

Moth grubs want wool, darkness and stillness, and a rug rolled in a spare room or lying under a heavy dresser supplies all three for years at a time.

Old farmhouses have more rooms nobody enters than town houses do, so an infestation can run through several seasons before it is noticed at all. The eating happens underneath, which is why the visible face is still respectable when a patch has already gone. Treatment covers eggs and grubs together, the wash clears the weave, and whatever has gone is laid out plainly.

  • Unused rooms carry the risk
  • Eggs and grubs both covered
  • Any loss put in front of you

Stain Protection

A clear coat over the finished pile is offered at the end, giving a spill or a wet boot a few seconds up on top before it travels.

On a property where boots, dogs and dry dust are all part of the day, a few seconds is often the whole difference between a cloth and another collection. The wool looks and feels exactly as it did before. What it buys you is a longer stretch between washes, which counts for more when the run comes out on schedule.

  • Seconds against boots and dust
  • Wool looks and feels the same
  • A longer stretch between washes

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
The Warrego east, then the motorways

Our Brisbane office, and where Minden's rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

Adelaide Street answers the phone and keeps the accounts. It is a long way east of the range and there are no tubs in it.

Where a Minden rug spends its week

Out the farm gate, into the waterRolled at the house and carried east, the rug goes under and is worked over by hand at Unit 9/38 Computer Rd, Yatala QLD 4207.
Sixty-five to seventy-five minutes each wayEast along the Warrego past the Ipswich turnoffs, over onto the Logan Motorway and down the M1, roughly 80 kilometres to the wash floor.

That is our driving to do. Minden is a planned stop on the western run, neither leg of the trip costs you anything, and the day is set as the route is put together.

Three Minden stories

A name restored, a school older than it, and thirty-four farmers

A district that got where it is by clearing it, keeping it and refusing to argue.

The name that went away and came back

German settlers named Minden in 1879; the map took it away in 1916 and returned it in 1930.

A district that got its own name back by simply outlasting the argument suits our idea of quality. Do the work, hold the standard, and let the result settle the discussion.

The school since 1878

Minden's school opened on 23 September 1878, a year before the district took its name.

A school older than its own district's name is proper local history, and so are the rugs in the oldest farmhouses here. An honest assessment tells you which ones have another generation left in them, and most of them do.

The farmers who cleared the scrub

A 1911 directory listed 34 farmers in the district, all but four with German surnames.

People who cleared scrub by hand kept their good things for decades afterwards, rugs among them. Washing a fifty-year piece properly is exactly the patient sort of work we built the business on.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Minden

Rated 5.0 ★ from 8 customersaround Minden, collected directly from our customers after every clean.

on 03 Aug 2022
The Minden pickup was straightforward for our shag rug
The shaggy rug had become one of those jobs I kept avoiding in the front room. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Minden pickup was handled well.
Simon Barker
from Minden
on 23 Sep 2023
Easy pickup for our cowhide rug in Minden
I wanted a proper clean, not another quick spray, mostly because the cowhide rug was too awkward to fit in the car. Pickup and delivery were included, and it came back ready for the lounge.
Katrina Palmer
from Minden
on 24 Apr 2023
Careful with our old rug in Minden
The Minden pickup helped, and the Afghan rug came back properly dry.
Xavier Doyle
from Minden
on 23 Sep 2022
Easy pickup for our wool rug in Minden
A normal vacuum was not doing enough for the wool rug. The team explained the wash, took the wool rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple. The Minden pickup was handled well.
Rachael Hudson
from Minden
on 26 Aug 2020
Easy pickup for our shag rug in Minden
Our dog had one accident on the shaggy rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. The Minden pickup was handled well.
Skye Pearce
from Minden
on 22 Apr 2025
Tea stain softened in Minden
The Central Asian rug did not need replacing, but the coffee mark made it look neglected. It is a fair result and a clear improvement. The improvement was noticeable without looking unnatural.
Karen Ryan
from Minden
on 16 Mar 2025
Colours look clearer again in Minden
I had tried spot cleaning the wool rug and made one mark stand out even more. Premier evened it out and the rug looks much easier to live with. The Minden pickup was handled well.
Alana Reynolds
from Minden
on 20 Sep 2024
Stain looks much better in Minden
The pickup from Minden saved me trying to fold it into the car. I had tried to be careful with the dark spill near the sofa, but it still left a dull mark. The dark spill near the sofa made the rug feel older than it really was. It has not vanished completely, but it blends in far better. I had read enough about dye run and slow drying to know I did not want to guess with this Turkish rug. The advice was clear without being pushy.
Jordan
from Minden
All customers

The farms here first, then the whole list

The cards above came from properties in this district. The wider totals reach every region our vans serve.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The far side of the run

Districts collected alongside Minden

The same scheduled day west takes in all of them.

Good to know

Minden questions from the farms and the blocks

How much does rug cleaning in Minden cost?

Size, fibre, age and how much the rug is holding all feed into it, so nothing is priced until the piece has been unrolled and read. The figure then holds to the invoice. Both legs belong to the scheduled run, and a rug beyond saving is named at the assessment, not later on.

Will you come out this far for a farmhouse rug?

Yes. The wash floor is around 80 kilometres away, 65 to 75 minutes on the road, and that trip is already part of the western run rather than a one-off special journey. The driver still comes to your door for it, not the highway turn-off, and pickup and delivery stay free the same as every other stop on the run.

Our rug has been on the same floor since the seventies and has never been washed. Is it too late?

Rarely. Rugs like that are the ones we most want to look at, because packed dust makes wool look finished long before the wool is. What matters is the state of the foundation and whether the dyes will hold, and both of those are checked before anything gets wet, then reported to you straight.

The dogs have urinated on the lounge room rug. Can it be recovered?

Usually, and the fix has to go where the problem actually is. A urine mark that looks dealt with on the surface is often still active lower down, feeding a smell nobody can quite place. The rug goes fully under water so that layer is properly reached, an enzyme stage breaks down what remains, and a full dry at the wash floor means the next cold snap will not bring the smell back.

Can a rug come back sooner than about a week?

Yes, with 48-hour express handling at additional cost. The drive out here adds to both ends of the day and we take that into account honestly when naming a date rather than promising something the road will not allow. About 7 days is the usual turnaround, and drying always runs its full course.

Do you also collect from Lowood, Brightview and Plainland?

Yes, and from Gatton, Forest Hill and Laidley on the same scheduled day. Properties along this stretch often book together because the run reaches them all in one pass, and each additional rug takes $20 off, however the collection is split.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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