Free Pickup & DeliveryAcross SE QLD & Northern NSW IICRC CertifiedSpecialist rug care
29 Years ExperienceRug cleaning only
4.9 Customer Rated10,413 reviews
1800 655 949Call us today
Mon - Fri8:30 AM - 4:30 PM

The city's own address, twenty minutes out

Rug Cleaning Logan Central
and Rug Washing
Done Once

Unit rugs, family room wool and the good piece kept for special days. Our driver rolls each one at your door, it gets a full hand wash in the Yatala bath, dries until nothing damp is left in it, and returns in roughly a week.

  • Safe for delicate and handmade rugs
  • 48-hour express service available at additional cost
  • Pickup and delivery included on the Logan run
Thousands of Brisbane rugs washed29 years of rug care

Reveal the Clean

Watch it clean automatically, then take control.

A naturally soiled Persian rug ready for specialist cleaning
Watch it clean, then move your mouse to take over
29Years of
experience
IICRC certifiedExpert care
for your rugs
Free pickup & deliveryFree
pickup & delivery
Licensed and insuredTrusted, licensed
and insured experts
7Day standard
turnaround
Guaranteed satisfactionGuaranteed
satisfaction
See it for yourself

Watch your rug's full journey

From your front door to our Yatala facility and safely back again. This is the real process, not a quick spray.

01
Free pickupWe collect the heavy rug from your door at no charge.
02
Facility immersion washDusted, washed and scrubbed under control, never in a van.
03
Controlled dryingProper airflow so moisture is never trapped or left damp.
04
Returned freshDelivered back to your door, clean and fully dry.
Priced properly, once

A figure you can trust from the first phone call on

Nobody here is guessing over the phone. The rug is looked at, the number is set against what it actually needs, and it stays where it was set.

Free pickup and deliveryDoor to door on the scheduled Logan run
Inspected and quoted firstFibre, backing and wear read before pricing
Hand washed, never machine scrubbedBy hand in the Yatala bath, every piece
$20 off every extra rugHouse and unit rugs batched into one visit
free re-wash guaranteeA two-day window after delivery to speak up
What happens next
  1. 1
    The driver collects the rolled rugRolled at your Logan Central door or gate
  2. 2
    Inspection and an honest quoteRead carefully, then a single settled figure
  3. 3
    Hand washed at YatalaFull immersion, correct pH, worked by hand
  4. 4
    Home again in about 7 daysBack up the M1, dry through the base
Local team, real people29 years of rug careIICRC certifiedOur own team, start to finish

Get an honest assessment

No obligation · free pickup & delivery · we reply next business day

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
A suburb built to hold a council

Rug washing Logan Central households actually use

Houses on one street, units on the next

Logan Central is compact, 2.9 square kilometres in the middle of the City of Logan, and 6,210 people were counted here in 2021, living around the council offices. The housing mix is unusual for this part of the city: mostly detached post-war and 1970s homes, but with about a quarter of residents in units and apartments, one of the higher unit shares anywhere in Brisbane's south. That mix changes what we collect. A house here might send a wool rug thirty years into family service; the flat two streets over sends a single hardworking synthetic carrying the whole living area. Both ride the same van, and both are read properly before a price is put on them.

One rug doing the work of four wears four times as fast, and shows it four times as slowly.

The rugs kept for the days that matter

This is one of the most genuinely multicultural corners of Brisbane, and that shows up in what comes out of the houses. Rugs bought overseas, rugs carried here in a shipping container, rugs brought out for Eid or a wedding or a family gathering and rolled away again afterwards. Those pieces need a cleaner who slows down: hand knotted foundations, dyes never designed for modern chemistry, fringes a machine would chew. Nothing on our floor is rushed and nothing meets a rotary machine. Where a rug is precious and the risk is real, the risk gets named before the booking rather than after the wash, and if the truthful recommendation is not to wash it at all, that is the recommendation you will hear.

Flat ground, damp air, hard floors

The ground between Scrubby Creek and the ridge is flat and it holds summer humidity the way a towel holds water. Add hard floors in almost every dwelling, add unit living where one rug takes all the traffic, and add cooking film settling quietly onto every soft surface in a closed room, and the rug is carrying more than its owner realises. The dulling arrives so gradually that nobody notices until the clean rug goes back down and the difference is unmistakable. Immersion at our Yatala facility flushes the pile to its foundation and the drying room finishes it properly, so what returns holds no moisture anywhere rather than being dry only on top. That last part is not a detail. In a suburb where the ground stays wet for months, a rug handed back with anything left in its base will smell again before the season is out, and the owner will reasonably conclude the wash never worked. Ours leave the building dry and stay that way.

Logan CentralWoodridgeKingstonSlacks Creekand the streets around the civic block
Twelve services, one honest verdict each

Every rug in 4114 gets the same careful reading

A hallway runner in a unit and a wedding rug folded away in a wardrobe are different jobs with the same starting point: someone looks at it properly before quoting.

29 years rug-onlyIICRC certifiedYatala wash facility

Showing all 12 services

Rug Cleaning Logan Central

Our complete service for the suburb's houses and unit blocks. Loose soil comes out dry, the rug then goes under water at Yatala for a hand wash, dries flat, and is groomed before the trip home.

Rugs in this suburb work harder than most because there are fewer of them per household. Washing from the foundation gets out what has been ground in rather than what sits on top. The inspection sets one figure and that figure is what you pay.

  • Houses and units both covered
  • One figure after inspection
  • Home again in about 7 days

Rug Washing Logan Central

The full bath. The rug is submerged completely, hands do the work with a solution set to whatever pH the fibre needs, and rinsing carries on until nothing further comes away.

No dry method has ever reached the base of a rug, which is precisely where the weight of the dirt has settled. Water reaches it. That is how this floor has worked since 1997, and it is why a rug that looked finished often has years left once the grey has gone.

  • Fully submerged every time
  • Correct pH for the fibre
  • Rinsed until it runs clear
Most popular

Stain Removal

Cooking oil carried out of a kitchen, tea beside a lounge chair, the mark on a special-occasion rug that appeared the night of the party. Fibre first, treatment second.

Rugs made for celebrations often carry dyes that shift under the wrong chemistry, so nothing goes on before a test comes back. Then you get the honest split: this will lift completely, this will lighten, this is now part of the rug. No promises made that the bath cannot keep.

  • Tested against the fibre
  • Careful with celebration pieces
  • Honest split on the outcome

Pet Stain and Odour

Cats in units and dogs in yards produce the same result eventually. Whatever lands on top travels on until it meets the foundation, and that is the level any treatment has to reach.

Anything applied from a bottle sits on top of the trouble. Full immersion drives the contamination back out the way it came, an enzyme stage afterwards handles whatever survived that, and a rug dried right through holds no moisture for the smell to ride back on.

  • Cleared out of the foundation
  • Enzyme stage after the wash
  • Dried out, so it does not return

Odour Removal

Closed-up rooms, cooking that never quite leaves, the stale note a rug takes on after a wet summer in a ground-floor unit. It settles low in the pile and stays.

Air moves through a rug all year and leaves a little of itself behind every time. Washing dissolves that accumulation instead of covering it and the rinse carries it away, so what returns is genuinely neutral rather than carrying a scent chosen for you.

  • Dissolved rather than covered
  • Rinsed out at the base
  • Comes home smelling of nothing

Rug Spot Cleaning

Not every mark means the whole rug needs a bath. A lone spill on clean pile is usually handled where it sits: dye tested, lifted slowly, then groomed until the patch disappears.

Scrubbing is the instinct and scrubbing is what turns a small mark into a large pale patch. We work slowly and stop when stopping is right, and if the mark genuinely needs the full bath, you are told that before anything else is attempted.

  • One mark, one local fix
  • No scrubbing, ever
  • Told plainly if it needs more

Rug Steam Cleaning

Hot water extraction, matched to the practical machine made rugs that do the daily work: the runner inside the front door, the piece under the dining table, the one the kids sit on.

Steam suits synthetic construction and refreshes it quickly for a modest outlay. It has no business near hand knotted or fine wool pieces, so the assessment decides the method and we explain the reasoning rather than simply quoting whichever job is bigger.

  • For synthetics and machine mades
  • Fast and economical
  • Never near the fine pieces

Rug Dry Cleaning

Some rugs should never go near a bath, and a dye test is what tells us so. Those pieces are cleaned with compounds instead, worked through the pile by hand and drawn back out, with no water anywhere in the process.

Unstable dyes and old brittle backings are the two usual reasons. Neither is a judgement on the rug, it is simply what the fibre can take, and pretending otherwise ruins pieces. Same floor, same hands, same standard, only without the water.

  • For unstable dyes and old backing
  • Section by section
  • The test makes the call

Water Damage Restoration

A washing machine hose lets go, a storm drain backs up, water comes under a door in February. Whatever the cause, the rug is on the clock from the minute it gets wet.

Warm wet fibre grows mould within days, which makes speed the single biggest factor in the result. Ring or book the moment it happens and tell us how long the rug sat wet. Yatala assesses it the day it lands, and you get a straight verdict before anything is committed.

  • Book it the same day
  • Dried under control first
  • Verdict before any spend

Mould Rug Cleaning

Grey bloom after a wet season spent rolled up, or that musty stripe along an outside wall in a ground-floor flat. The growth you can see is the smallest part of what is there.

Mould puts its roots into the foundation, so wiping the top achieves almost nothing. Immersion with an antimicrobial clears out growth and food supply at the same time, and once the last trace of moisture is gone from the weave, the conditions that let it start have gone too.

  • Removed at the root
  • Antimicrobial wash included
  • Dried through to the backing

Rug Moth Treatment

Wool rugs stored in a wardrobe or left undisturbed under furniture are exactly where moth grubs prefer to work. The damage has usually been happening for months by the time anyone spots it.

Our treatment ends every stage of the cycle in one go, and the wash itself carries out eggs, larvae and casings. You also get practical advice on how to store the rug afterwards, and if grubs have chewed through anywhere, we point at it rather than folding that corner out of sight.

  • The whole cycle stopped
  • Wash clears the evidence
  • Damage shown, not hidden

Stain Protection

An optional finish. A clear treatment goes onto dry, clean fibre and keeps liquid up at the surface for a few extra seconds, which is usually long enough to reach for a towel.

In a household where one rug carries the whole living area, that pause gets used often. Colour, shine and the feel underfoot all stay exactly as they were, and the value announces itself the first time a glass tips over.

  • Applied to a dry, washed rug
  • Colour and feel unchanged
  • Turns spills into wipe-ups

Not sure what your rug needs?

Tell us what happened or book a free pickup. We’ll tell you honestly what your rug needs, and what it doesn’t.

Get an honest assessment
Twenty minutes down the M1

Our Brisbane office, and where Logan Central rugs are washed

Our Brisbane office

Premier Rug Cleaning and Washing - BrisbaneLevel 1, Suite 475/241 Adelaide St
Brisbane City QLD 4000

1800 655 949

The Adelaide Street rooms take enquiries and paperwork. No rug is cleaned there; every one goes to Yatala.

Where your rug goes and how far

Picked up in Logan Central, washed at YatalaThe rolled rug travels from your door to a full immersion hand wash at Unit 9/38 Computer Rd, Yatala QLD 4207.
Around 19 kilometres, 15 to 20 minutesOut through Slacks Creek to the M1, then a straight southbound run to the Yatala exit.

This suburb sits at the centre of our regular Logan day, so no part of the driving is billed, and a pickup window follows once the order of calls is settled.

Three from the civic end

A council, a gallery and a park with a flame in its history

A young suburb that carries most of a city's public life.

The suburb invented to run a city

Established in 1986 to house the council, then a suburb grew around it.

A suburb built around getting things done properly matches how we work: a booked pickup, an assessment you can read, one settled price, and a second bath free if anything is not right within two days.

Logan Art Gallery

The city's public gallery has shown local and touring work since 1995.

A gallery worries about fibre, dye and light for a living. So do we. Hand washing at the correct pH is what protects a rug's colours the same way a curator protects a canvas.

Logan Gardens

Fifteen hectares of parkland that once hosted an Olympic flame.

The Gardens are where Logan gathers. Our wash floor is where the rugs recover afterwards, about twenty minutes down the motorway, with pickup and delivery included on the run.

The Premier Method

7 careful stages, all 15 steps

No shortcuts and no guessing. Your rug moves through the same specialist system every time, from your front door and safely back again.

Starts at your front door
1
Stage 1 of 7CollectWe come to you, both ways
1Free pickup from your doorstep at no charge. We'll confirm your pickup window once the day's run is scheduled
2Your rug is transported safely to our dedicated Yatala facility
2
Stage 2 of 7Inspect & assessIdentify the rug and plan the clean
3An IICRC-certified technician identifies the fibre and construction, checks for damage and tests the dyes for colour-fastness, then gives you an honest assessment up front
3
Stage 3 of 7PrepareLift the dry soil before any water
4The dry soil and grit that ordinary vacuuming can never reach is dusted out first
5Stains and traffic lanes are pre-treated with fibre-safe, non-toxic solutions
4
Stage 4 of 7WashThe deep immersion clean
6Gently hand-washed by full immersion in a controlled bath
7Light rotary agitation lifts years of ground-in grime from the pile
8The dirty water and loosened soil are drawn fully back out
9Rinsed under control for a low-residue, family-safe finish
5
Stage 5 of 7DryControlled, even and fully dry
10Spun in a specialist centrifuge to remove most of the moisture quickly
11Dried evenly in our airflow-controlled room, so it is never left damp or musty
6
Stage 6 of 7Finish & inspectGroomed, checked and protected
12The pile is groomed back to its original direction and feel
13A final quality check is made against the pre-wash assessment
14Optional fibre protection is applied to help resist future spills
7
Stage 7 of 7DeliverThe final mile, back to you
15Delivered back to your door fresh, fully dry and ready to walk on. Delivery time confirmed once your run is scheduled
Ends back on your floor, fresh and fully dry

Standard turnaround 7 days door to door, or 48-hour service on request at an additional cost.

What locals say

What customers say about Logan Central

Rated 4.9 from 11 customersaround Logan Central, collected directly from our customers after every clean.

on 17 Jan 2026
Non-toxic clean with no harsh smell in Logan Central
I had noticed the hand-knotted rug looking tired in the hallway. I asked for a low-chemical approach for the hand-knotted rug, and it came back fresh without that sharp cleaning smell.
Rachael Hill
from Logan Central
on 19 Sep 2020
Easy pickup for our hand-knotted rug in Logan Central
The free door-to-door pickup made a bigger difference than I expected in Logan Central. Premier collected our hand-knotted rug, kept the quote clear and brought it back brighter.
Chelsea Porter
from Logan Central
on 15 Mar 2023
Easy pickup for our shag rug in Logan Central
The shaggy rug gets a lot of use in our office. The pickup from Logan Central was straightforward, and the whole process was easy.
Belinda Byrne
from Logan Central
on 01 Dec 2020
Easy pickup for our cowhide rug in Logan Central
I was hoping the cowhide rug still had a decent result left in it. The colours look clearer, the room feels cleaner, and the service was simple from booking to return. The Logan Central pickup was handled well.
Kristy Johnston
from Logan Central
on 06 Feb 2022
Easy pickup for our wool rug in Logan Central
I had noticed the wool rug looking tired in the hallway. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. We are in Logan Central, so having it collected made the job much easier.
Marcus Doyle
from Logan Central
on 08 Nov 2024
Soft underfoot again in Logan Central
I did not realise how much dust was sitting in the wool rug until it came back. The pile feels revived and the room looks fresher. The Logan Central pickup was handled well.
Cassie Young
from Logan Central
on 25 Jan 2026
Better than expected in Logan Central
The Logan Central pickup made it realistic to finally clean the woven rug. The woven rug looks fresh again and the process felt organised from start to finish. The Logan Central pickup was handled well.
Katrina Turner
from Logan Central
on 20 Aug 2022
Red wine mark lifted in Logan Central
We called after a wine spill in the entry. The Afghan rug came back clean enough that I stopped looking for the mark every time I walked past.
Alana Young
from Logan Central
on 12 Dec 2022
A fresh Persian rug after the pet accident in Logan Central
The Persian rug from our Logan Central home needed proper attention. The pet stains were the main worry, and they flushed the smell out instead of just masking it. It was an easy result to be happy with. The Logan Central pickup was handled well.
Joel Hart
from Logan Central
on 02 Apr 2023
Easy pickup for our Afghan rug in Logan Central
The Afghan rug was starting to make the front room feel less fresh. The team explained the wash, took the Afghan rug away to the facility and returned it with the colours looking clearer. The communication made the whole thing feel simple.
Skye Douglas
from Logan Central
on 15 Apr 2023
Colours look clearer again in Logan Central
The Turkish rug from our Logan Central home needed proper attention. Premier evened it out and the rug looks much easier to live with. The Logan Central pickup was handled well.
Cameron
from Logan Central
All customers

The civic end first, then every other postcode

Cards above are tied to this suburb. The count below draws on every region our vans reach.

4.9 from 10,413 customer reviews collected by our review system across South East QLD and Northern NSW
on 02 Jun 2022
Easy pickup for our synthetic rug in Beachmere
I was expecting a distance charge because we are in Beachmere, but there was no surprise fee. The synthetic rug was collected and returned clean without us having to move it ourselves.
Rebecca Sharp
from Beachmere
on 16 Jan 2022
Mould issue handled in Fernvale
The room felt stale because of the damp smell in the jute rug. I liked that they talked about drying as much as cleaning. We were comfortable putting it back down straight away. I was glad we did not have to replace it.
Drew Reynolds
from Fernvale
on 04 May 2026
A fresh woven rug after the pet accident in Kearneys Spring
Our dog had one accident on the woven rug, but it was enough to make the whole room smell off. Premier treated it properly and the odour is gone. We are in Kearneys Spring, so having it collected made the job much easier. I liked that the advice was honest before the work started.
Ashleigh Foster
from Kearneys Spring
on 15 Jun 2021
It came back properly dry for our Oriental rug
The water damage had left the Oriental rug smelling damp. It came back properly dry, with the edge sitting much flatter than before.
Alicia Tran
from Bangalow
on 10 Oct 2024
Handled with care in Newmarket
I was mainly worried about the fibres, not just the general age. The colours look a little brighter, and the rug feels cared for.
Cameron Lee
from Newmarket
on 14 May 2022
Musty smell gone in Jondaryan
Our large area rug had been against a damp wall and started smelling musty. They collected it from Jondaryan and explained the mould cleaning process clearly. A couple of faint marks remain, but the rug feels much healthier.
Phoebe Nicholson
from Jondaryan
on 01 Feb 2025
Puppy smell gone for our Chinese wool rug
The Chinese wool rug had been rolled up after a pet accident because we could not use it in the lounge. The odour is gone so we are happy using it again. It was a sensible result for a rug that gets real use.
Alana Pearce
from North Toowoomba
on 11 Feb 2021
Glad we finally booked the clean in Toowong
I booked from Toowong because the shaggy rug was overdue. The shaggy rug came back fresher, softer and ready to use again in the hallway. I would use them again without overthinking it.
Grace Kelly
from Toowong
on 05 Oct 2021
Off-site clean helped in Nathan
After a few years in the main room, the Oriental rug needed a proper wash rather than another quick vacuum. The collection made sense because the rug was too bulky for my car. It came back dry, clean and ready to put straight down. That small change made the room feel cleaner overall.
Alicia Green
from Nathan
on 12 Mar 2022
Good help with old stains in St Lucia
The Moroccan rug had reached the point where spot cleaning was not enough. The old stains are much softer now, and the colours look cleaner in daylight. It was an easy result to be happy with. The St Lucia pickup was handled well.
Shannon Black
from St Lucia
on 11 Jun 2021
Untidy fringe handled properly in Yeronga
The fringe on the designer rug already looked fragile, so I appreciated the careful handling. It came back clean, tidy and not pulled out of shape.
Eliza Sullivan
from Yeronga
on 28 Sep 2024
Easy pickup for our wool rug in Maroochy River
I was careful about who I trusted with the wool rug. It was collected, immersion-washed at the Yatala facility and returned fresh, dry and easy to lay back down. The Maroochy River pickup was handled well.
Harry Kelly
from Maroochy River
Before and after

See our results

Real rugs from real jobs. Drag the slider on each rug to compare how it arrived with how it went home.

Before After Hooked floral rug with a red stain across the blossom pattern, before cleaningSame hooked floral rug section after cleaning, stain removed
Before After Persian medallion rug corner with a dark stain through the border, before cleaningPersian medallion rug corner after cleaning, no stain visible
Before After Red and teal tribal medallion rug on the wash facility floor, before cleaningRed and teal tribal medallion rug on a grey carpet, after cleaning
Rugs We Clean

Every weave.
Every origin.

From Persian heirlooms to everyday synthetics. Twenty rug types, each hand washed to a method matched to its fibre and construction. Never a one-size clean.

  • 29 years on rugs only
  • IICRC-certified technicians
  • Washed at our Yatala facility
Persian Rugs
Hand-knotted · Wool

Persian Rugs

Hand washed gently so natural dyes and fine detail stay true.

See rug care
Oriental Rugs
Hand-knotted · Wool & silk

Oriental Rugs

Cleaned by hand so intricate pattern and dye keep their depth.

See rug care
Modern Synthetic
Machine woven · Polypropylene

Modern Synthetic

Washed to lift ground-in dirt and bring the colour back.

See rug care
Wool Rugs
Hand-knotted · Pure wool

Wool Rugs

Deep cleaned to lift soil without flattening the pile.

See rug care
Silk Rugs
Hand-knotted · Fine silk

Silk Rugs

Treated with silk-safe methods and minimal moisture.

See rug care
Shaggy Rugs
High pile · Wool & synthetic

Shaggy Rugs

Washed right through, then groomed back to soft.

See rug care
Viscose / Art Silk
Delicate · Moisture-sensitive

Viscose / Art Silk

Cleaned with controlled low-moisture methods only.

See rug care
Antique Rugs
Aged · Fragile foundation

Antique Rugs

Handled slowly, with conservation of fragile foundations in mind.

See rug care
Machine Made
Power loomed · Blended yarn

Machine Made

Cleaned thoroughly, then dried flat so it will not ripple.

See rug care
Cowhide Rugs
Natural hide · Leather backed

Cowhide Rugs

Conditioned rather than soaked, keeping the hide supple and flat.

See rug care
Woven Rugs
Flat weave · Hand loomed

Woven Rugs

Colour tested first, with drying controlled to prevent shrink.

See rug care
Chinese Wool
Hand-knotted · Dense wool

Chinese Wool

Dense sculpted pile washed through and dried under control.

See rug care
Afghan Rugs
Hand-knotted · Tribal wool

Afghan Rugs

Washed gently to lift dust and revive the rich tribal dyes.

See rug care
Indian Rugs
Hand-knotted · Wool & viscose

Indian Rugs

Moisture kept low to protect softer blended fibres.

See rug care
Russian Rugs
Hand-knotted · Wool

Russian Rugs

Cleaned to preserve deep colour and intricate medallions.

See rug care
Pakistani Rugs
Hand-knotted · Fine wool

Pakistani Rugs

Washed by hand to protect fine knots and soft sheen.

See rug care
Turkish Rugs
Hand-knotted · Wool

Turkish Rugs

Colour tested before washing to keep vivid dyes true.

See rug care
Central Asian
Tribal weave · Wool

Central Asian

Cleaned to bring out texture, symbolism and weave quality.

See rug care
Jute Rugs
Natural fibre · Low moisture

Jute Rugs

Cleaned with the least water possible so fibres never brown.

See rug care
Scandi Rugs
Flat weave · Wool blend

Scandi Rugs

Cleaned to lift greying and bring back the brightness.

See rug care
01 / 20
The Logan run

Neighbours collected the same morning

These suburbs sit on the same day's driving.

Good to know

Logan Central questions, answered without the runaround

Do you collect from unit blocks and apartments in Logan Central?

Yes. The driver meets you at the entrance, the lobby or the car park, whichever the building allows, and takes the rug rolled from there. Tell us on the booking form which access works and we plan around it. Nothing about a unit address changes the wash or the price structure.

What is the price of having a rug cleaned in Logan Central?

Size, fibre, construction and condition set it, which is why the inspection comes first and the figure comes second. After that the number is fixed, pickup and return are part of the scheduled run, and any rug we do not think is worth washing gets named at inspection rather than washed anyway.

Can a rug be turned around more quickly than that?

Yes. A two-day turnaround is available at additional cost when a family occasion, an inspection or a move refuses to wait, against a standard of roughly a week. Both versions finish with the rug dried all the way through, not merely dry to the hand.

Our cat has urinated on the loungeroom rug more than once. Is it saveable?

Usually, yes. Urine drains down into the foundation of a rug, which is exactly why sprays and powders only quieten the smell between humid spells. Full immersion carries that residue back out the way it went in, enzymes finish off the remainder, and a properly dried rug has no damp left to reactivate it. If the dyes have moved, you hear it at the assessment.

Do Woodridge, Kingston and Slacks Creek share the same collection day?

They do, along with Marsden and Crestmead further out. One scheduled Logan day takes in the lot, which lets relatives in neighbouring streets send rugs on a single booking, with $20 off each additional piece.

How do you handle a rug that only comes out for special occasions?

Slowly, and with the dyes tested before anything happens. Rugs kept for celebrations are often hand knotted, often older than they look, and often irreplaceable, so the assessment is done with that in mind and the recommendation is honest. If washing carries a real risk we will tell you what it is and let you decide.

Ready when you are

Get your free quote today

Tell us about your rug and we’ll take it from there. Free pickup and delivery, and an honest assessment before any work begins.

One van trip, one wash run: every extra rug we collect on the same visit is $20 off. Three rugs saves $40, four saves $60.

Required field

Faster by phone · call 1800 655 949 and speak to a real person

View pricing  ·  Need a repair instead?

Our guarantee: Not happy with how your rug comes back? Notify us within 48 hours of receiving it and we’ll re-clean it, free. In addition to your rights under Australian Consumer Law.

29 years of rug care IICRC certified Fully insured while in our care free re-wash guarantee
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